From the Parathyroid Patients of the Norman Parathyroid Center.
what doctors and other parathyroid patients from around the world say about their
parathyroid disease and their experience at the Norman Parathyroid
Center. Click Here to see a Map
of where these patients live.
August 28, 2015.
Look at our map to see where all of
these folks live!
Download the Calcium-Pro
App for your Apple or Android device and track your calcium, PTH,
vitamin D, and osteoporosis. Really cool graphs!
This app is smarter than your
Read our Parathyroid Blog!
Interesting stories about hyperparathyroid patients we see
every day. This is the coolest thing we do!
surgery is tricky, and finding an
expert parathyroid surgeon can be one of the most important health
decisions you will ever make.
page is put here at the request of our parathyroid patients. They say that being
able to read about the experiences of other parathyroid
patients has helped put their mind at ease. Each of these patients had
parathyroid surgery at the Norman Parathyroid Center and asked us to put
their story here... because they want
to help other parathyroid patients who are going through the same thing
they went through. We put new stories about parathyroid surgery here every
Patient: J.B. Philadelphia, PA. Physician (Surgeon) Folks, I asked Dr Norman to put this on his web site at
the top so people read it. Below my opinion here are the opinions of over
300 doctors who went to Tampa and over 1500 other patients who had the Norman Parathyroid team perform their parathyroid
operation. There is a reason why everybody goes to Tampa for their
parathyroid surgery if they can. I am a surgeon and I have
performed parathyroid surgery. I know lots of other surgeons who perform
parathyroid surgery. I live in Pennsylvania where there are plenty of big
universities and at each of these universities (Penn, Pitt, etc) there is
a surgeon who claims to be a parathyroid expert. These are great surgeons
in their own right, but nobody can do what Dr Norman and his partners can. This week
(January 2012) I saw him perform 13 parathyroid operations the day he
operated on me. The first two patients were out of the hospital (gone!) by
9:15 am. I was the 6th operation that day and I left the hospital at 11:05
am. I'm a big guy, and my scan was negative, yet my operation took 16
minutes and my band-aid is 1 inch. Read the stories below. Each one is
different. Some talk about their symptoms and how removing the parathyroid
tumor changed their life. Some talk about the difficulties of working with
an endocrinologist that doesn't know squat about parathyroid disease. But
every letter here will tell you that nobody can do what Dr Norman and his
amazing partners can do.
I was his 18,285th parathyroid operation (editor's note--within a dozen or
so). I did my research, there is nobody in PA that has done 125 of these
operations. His insight and knowledge of this disease far exceeds that of
all other doctors. His team is better. His office is better. His system is
better. His (and his teams') operative skills are un-matched. Read the rest of these
stories and see why everybody who can get to Tampa---does. (editor's note,
August 2015, we are now over 25,000 parathyroid operations and we operate on
about 6 doctors per week).
Patient: D.R. Broken Arrow, OK. Physician (Emergency Room Doctor).
Jim! Hi from Broken Arrow, OK. It has been four months since
my surgery (January, 2013), but I wanted to let you know how thankful I am
to you and all your wonderful staff for giving me my life back. The most
immediate changes I experienced was within days... "no more bone
pain". I had bone pain night and day. I would wake up all the time
with pain and had been taking lots of Tylenol and Motrin nightly. This is
all gone and continues to be gone months out since my surgery. My aches
and pains are gone!
cannot tell you how much this has helped me sleep. Now more then 4 months
out of surgery my blood pressure is normal again, and my lipid profile is
normal again. I have checked more than once, and it is amazing the
changes. I have suffered from depression and it is gone! Another
interesting change is very noticeable is my need for food every 1
1/2 to 2 hours for hypoglycemia and mood issues... this has changed. I use
to get lots of heartburn.. NO MORE. I got lots of heart palpitations...
all gone months later still... I mean this has changed my life!
an Emergency Physician I have shared with many my colleagues and told them
my experience and have been able to educate lots of people about
hyperparathyroidism and feel I know a lot about this now --when even as a
physician, I was very ignorant at one time. My ignorance left me suffering
for years ignoring my slightly abnormal calcium and having lots of other
explanations for my other symptoms... Again, thanks so much! You all do
great work...you are helping so many people, I am very grateful and will
continue to share my experience with my patients, when appropriate, and
others... God Bless...
Patient P.W. Dallas, Texas. Physician (Dermatology) I initially found Dr. Norman on the internet, but my
search did not stop there. I also spoke to several surgeons in my area who
knew of Dr. Norman and spoke very highly of him..."he's the
guru" they all said. I then spent some time
talking with Dr. Norman on the telephone so that he could address many of
the questions that I had. Dr. Norman and I e-mailed
each other many times so that he could assess all of my concerns. When my husband and
I arrived at the hospital in Tampa, there
were patients there from all over the world who were anticipating their surgeries. Dr. Norman's reputation goes far beyond
Florida - far beyond the United States.
I know that "finding a doctor on the internet" seems like a
"new fangled way" of handling things. I would suggest, however,
that in this modern age when we bank on line, invest on line, and even
attend universities on line, it is consistent that we would find our
medical experts this way, as well. There are also web sites on which you
can check all doctors' credentials, affiliations and legal status. I went
to several of these sites to "check out" Dr. Norman and received
only the greatest feedback.
I had never had surgery in my life. The closest I had ever come was a
long manicure so I was tense and fearful. I must tell you that the
parathyroid surgery was soooooooo very easy. It took about 15 minutes. I
had surgery on a Thursday, had dinner in a very nice restaurant that
night, toured Tampa on Friday and was back in my office seeing patients of
my own on Monday morning!
I'm terribly "hung up" about cosmetics and appearances; I was
worried that I wouldn't be able to deal with having a scar. Well, my
surgery was in the middle of October and for months now, I haven't
been able to find the scar. I can't even find it. My husband can't even
find it. What a relief! I cannot recommend Dr. Norman more highly. I am so happy about what he
did for me and for my future.
Patient: P.B. San Diego, California.
Dear Drs. Norman, Boone, Mitchell and Lopez,I want to express my heartfelt thanks for the treatment you
provided me (August, 2015). It was just as described on your remarkable
website. The personal attention, clear communications, and caring
treatment I received far exceeded my experiences with any other doctors.
with its plentiful medical facilities, I never expected I would need to go
elsewhere for medical treatment.
When my parathyroid disease was diagnosed, I visited one of the
city’s top endocrinologists. He referred me to a local surgeon as well
as noted (when I asked) that he knew of your practice and spoke highly of
it. But he left it to me to choose. I visited the local surgeon and his
approach was as you described might occur, wait until he could identify
which gland was diseased and be prepared for a much more invasive
made little sense to me, based on your explanation on your website, and
just common sense. For the first time, I realized that I needed to take
responsibility for my own healthcare decisions and not blindly follow
another’s recommendations. I read every detail on your website, and it
seemed too good to believe. My first reaction, due to my cautiousness and
skepticism was to question whether the site was more of an infomercial.
But as I dug further it was clear that you were trying to convey as much
information as possible in as clear a fashion as possible.
I learned so much from you!
I consulted with a good friend, Dr Jeffrey Kelman, the Chief Medical
Doctor for Medicare, and he encouraged me to visit you. I’m
certainly glad that I did. My wife, Jane and I, enjoyed a great dinner
just hours after the operation, and the recovery is going just as you
is nobody better and it is clear why so many people from all over the
world come to see you. I'm doing great and it's only been a few weeks!
I’m forever grateful for your work.
Patient: P.S. Malibu, California. Physician (Internal Medicine)
I'm writing this in August, 2014 and asked Jim to put this online
immediately so others can benefit from my experience. When I found out
that my calcium was high I started learning about hyperparathyroidism and
was amazed at what I learned. It is obvious to me now now that this is why
I'm tired all the time and feel like life is passing me by. I have a
hormone producing tumor and it is ruining my life (and slowly killing me
it turns out). Knowing that I had to "get the tumor out of my neck
that was killing me" (taken from the music
video which is AMAZING!), I was looking for a qualified surgeon. I'm a
doctor and know that not all doctors are trustworthy or talented. OH BOY,
do I know this! However, the dozens of testimonials online (this page)
seemed a little hard to believe. Could this many doctors really be
traveling to Tampa from all over the US for parathyroid surgery? I live in
the Los Angeles area and surely there are doctors here that can do this
simple operation. I asked my endocrinologist and he told me right to my
face: "If it was my neck, and my vocal cords, you better believe I'd
go to the guys who do this all day long, every day. The guys in Tampa do
100 times more than we do." When I got my sestamibi scan performed at
UCLA, the technician who was doing my scan told me that when people don't
get cured at UCLA that "They all go to Tampa... That's where they all
go for their second operation." That was enough for me. I'd
rather go there for my first operation instead of my second.
Well, now I'm one week post op and I can't believe what
a change has occurred in my life! I feel 10 years younger in one week!
First, allow me to say that the system Jim (Dr Norman) has set up is the
most efficient medical system in the world. Everybody should be doing
things this way: use computers, and data, and information to help make the
diagnosis and stop getting scans, and tests, and office visits that
accomplish nothing. Every step of the process was amazingly efficient.
When I got to the Parathyroid Center at Tampa General Hospital I was pleasantly
surprised to find it as beautiful and clean as it was on Facebook.
Everything was perfect. I met Dr Deva (the lady surgeon) and then met Jim
(Dr Norman). Both of them participated in my 17 minute operation and when
I woke up, I actually saw dolphins swimming and feeding in the ocean. I'm
not making this up! It really was that simple and "pure" of an
experience. I left the hospital 1 hour and 22 minutes after getting out of
the operating room. I had a photo of my tumor and a report that all three
other glands were normal. I knew from my research that the only way to
assure that I was going to be cured and not need another operation was to
have them look at all four parathyroid glands and when I knew that this
was done an incredible peace came over me. A peace that I haven't had in
years, knowing that the reason I felt bad, and was not enjoying life was
behind me. I had a photo of the "punk parathyroid gland" that
was making me sick. After leaving the hospital I went back to the hotel
and slept for about 2.5 hours (as almost everybody does), and then went to
a late lunch. I flew home to California the next morning and went back to
work the next day, seeing patients and telling them about the bandaid on
my neck. I'm going to end my story here and let you read more of the
stories on this page (I wrote this so Jim would get it put online to help
and encourage others). If you can get to Tampa, then do it. Everybody that
can get to Tampa for their surgery does so. People from all over the world
were there on the day I was there. Keep reading. Be smart, and as Jim
says: "Take your Ferrari to the Ferrari dealer". My
body is the only Ferrari I will ever have, and the Norman Parathyroid
Center is the Ferrari dealer of parathyroid glands!
Patient:B.Y.Detroit, Michigan, Educator
In my early 60’s, I had calcium in the 9’s.During the past several years, it gradually increased to 11.0. It
was often between 10.3 and 10.7 and was up and down a lot.Finally, at age 69, I made a solo trip to the Norman Parathyroid
Center and I want to share my incredible experience.My
physicians had told me that my calcium was just a little high and could
not possibly cause me any problems.For
years, I had chronic fatigue.I did
not sleep well.I lost interest in
many things that I used to enjoy, primarily because I was so tired.The bones in my legs and arms often hurt.I had been diagnosed with osteoporosis in 2002 and this condition
continued to worsen though I was taking calcium and Fosamax.I had occasional heart arrhythmias.For a long time, I just did not feel very well. I learned that I
would benefit from getting the tumor out of my neck.A tumor…and in my neck? A few weeks later, I flew to Tampa for
parathyroid surgery (January, 2015).As
many patients report, everything you read on the web site is true.Dr. Norman and his colleagues are absolutely the best.They and their staff take great care of their patients.My surgery lasted 18 minutes.Drs.
Norman and Lopez removed a parathyroid tumor and also a second gland that
was not dormant as it should be in the presence of an adenoma.The doctors also removed a thyroid nodule.
Now, two months
after surgery, my calcium is 9.2.I
am not tired.Bone pain is gone.No heart arrhythmias. No more leg cramps.I go to sleep when I go to bed and I sleep soundly all night.I wake up rested, feel just great, and have plenty of energy.Wow!!!Thank you,
Drs. Norman and Lopez, and everyone who is a part of your incredible team!
I was one of
the 20% of patients with hyperparathyroidism to have high calcium but
normal parathyroid hormone (PTH) level.They
call it “inappropriately normal”.This
situation apparently confuses many doctors, including mine!I learned that if you are over 40 years old and have high calcium,
regardless of your PTH level, you most likely have a tumor in your neck.The nonsense of saying that “we will keep an eye” on your high
calcium level is simply another way of saying that you can continue
feeling bad and having a host of nasty symptoms that will get worse.If you have high calcium, you absolutely need to consult with the
expert doctors in Tampa.
go to Tampa, not everybody has family members who can come with us.I know some people don’t like to travel alone, but this is a very
easy trip by yourself. So don't worry about that!When
you arrive at the Tampa airport, catch a taxi to your hotel.The cost is $25.Stay at one
of the hotel partners of the Norman Parathyroid Center.They are listed on the web site and you get a discount.When I checked in, the hotel receptionist said, “Oh, you are here
to see Dr. Norman and his team?”Then
she began to talk about how wonderful he and the other doctors are.I said “yes, I know, that’s why I am here!” The hotel will
arrange your transportation to Tampa General Hospital.Either you take a shuttle or a taxi, depending on the time you need
to be at the hospital.The
Parathyroid Center has individual safes where you can leave your purse and
other valuables while you are getting your scan and having your surgery.When your surgery is over and you are ready to leave, a nurse will
call your hotel and the shuttle will come get you.Then you go back to the hotel, do whatever you feel like doing, and
then get ready to live again.It
is all very simple and the outcome is absolutely wonderful! t has amazed
me how many people have expressed surprise that I would travel alone to
Tampa for surgery.When I entered
the Norman Parathyroid Center at 5:00 a.m., the receptionist said to me,
“Are you alone?”I said,
“Yes, I am.”She
responded, “Well, you are not alone now.We are all here for you.”She
was 100% correct and I will forever be 100% grateful.
Patient: X.X. Boston Massachusetts. Harvard's Brigham &
Woman's Hospital. Anesthesiologist Dear Jim, Doug, and team. I'm writing this specifically
for your testimonial page (thanks for keeping my name off the web). I'm an
anesthesiologist at Brigham & Woman's Hospital (and occasionally at
Mass General), which of course are Harvard's main 2 hospitals. When I
needed parathyroid surgery myself, I did a lot of research--and everybody
I asked said I had to go to Tampa.
I knew I didn't want to be operated on at Harvard (where
I work) for four reasons. First we don't do very many of these, probably
about 2 per week. This lack of experience is reason enough--which leads to
the second problem--our surgeons struggle through every parathyroid
surgery. They tell the patient that the incision will be small and the
operation quick, but they always have trouble finding the tumor and always
make the incision bigger. Heck, these same surgeons were doing stomach
surgery yesterday and colon cancer surgery the day before. They have no
real expertise in parathyroid surgery--none perform more than 1
parathyroid surgery per week. They always take 2-3 hours to do every
parathyroid surgery--I personally have performed the anesthesia on several
parathyroid surgeries that took 4 or even 6 hours. They send of all sorts
of specimens to the pathologist so the pathologist can look under the
microscope to tell if they found a normal gland, or was it just a lymph
node or piece of fat. They then make us (the anesthesiology team) draw
blood and send it to the lab so they can measure the PTH hormone. This is
the dumbest test I have ever seen--it makes the surgeons struggle
intellectually when the test gives them results that don't make sense. In
the meantime, the patient is under anesthesia for 35 minutes doing nothing
(or worse yet, a resident is picking at their neck tissues while the
attending surgeon leaves the operating room and goes to get a cup of
coffee waiting for the blood PTH level to return). This brings up the
third reason I refused to have my parathyroid surgery at my own
hospital--they let resident surgeons and fellows perform this surgery
while the attending surgeon (the surgeon that the patient thinks will be
doing their surgery) helps and guides (if they are present). I understand
that future surgeons need to learn how to perform parathyroid surgery, but
some of them can't tie their own shoes and I'll be damned if I'm gonna let
them learn to operate on me. Lastly, the reason why I knew I didn't want
to be operated here is because the doctors here simply can't answer the
hard questions. After reading parathyroid.com for only 1 hour, I knew in
my heart that I knew more about hyperparathyroidism than the surgeons (and
endocrinologist) here at Harvard, I knew I had to find an expert to
perform my surgery (all my scans were negative---I know "stop getting
After everybody (even our radiologists told me to go to
Tampa) kept bringing up your name, I called Tampa General Hospital and
talked to the head anesthesiologist there (Dr Dev Mangar). He gladly took
my call and raved about you and your team. His group provides all the
anesthesia for your thousands of parathyroid operations per year, and he
vowed that you really do between 11 and 15 parathyroid operations every
day, that you never have residents in the operating room, and that
all your patients go home within an hour or two. Frankly, I couldn't
believe how he raved about you and your team, and how efficient the
process was, how nice the facility was, and how incredible you were (and
your partners) were at this operation. He said I would be blown away by
how good you guys were.
So, last month I came and had my operation with you. I
arrived at the hospital at 05:10, registered, met with your partner Dr
Lopez, changed my clothes, got an IV in my arm, met with you, had my
sestamibi scan (took 15 minutes), met with you, Jose, and the anesthesia
team again, went to the operating room (I was not intubated), had my
operation (16 minutes total time), went to the recovery room (with my
wife), met with Jose and you again briefly 2-3 more times as you chat with
everybody, and left the hospital to go back to my hotel at 09:17. I
had a photograph of my tumor, and a measurement of my PTH hormone levels.
I napped for 2 hours and then went to lunch with my wife at a street-side
cafe. That's it. Cured. A bandaid on my neck.
Jim, Doug, and Jose, you have mastered this
operation--and the entire process. God has blessed you, and through you,
you bless thousands of others every year. You have no bigger fan in all
the world. Please post this online so others can learn from my experience,
and see what it's like for doctors facing parathyroid surgery. One last
thing--my fatigue has gone away completely! I'm a new man! WOW!
Patient: D.S. Denver, Colorado. Physician (Internal Medicine)
Dear Jim and Doug, It has been 2 months since you removed my
parathyroid tumor (October, 2012) and I can't begin to tell you what a
difference this has made in my life! I'm a new person! As you
will remember, my calcium levels have been between 10.0 and 10.9 for the
past 7 years. I've been seeing an endocrinologist here in Denver who is
supposed to be very good at parathyroid problems. She said "your
calcium is not that high, it can't be making you feel bad... we can just
watch it until it gets higher". Boy o boy am I angry with her.
Screaming mad! Nothing could be further from the truth! I've come to the
conclusion that she knows NOTHING about parathyroid disease and is just
repeating something she heard in medical school some 25 years ago.
After one of my patients came to Tampa to have her parathyroid tumor
removed and she told me how much better she was feeling I decided to take
matters into my own hands. I had actual data that proved my patient was
better. She was taking 3 blood pressure medicines that I put her on, along
with some GERD medications and even an anti depressant (Paxil). Within 3
months of her parathyroid surgery I stopped 2 of her blood pressure
medications, as well as her GERD pills and the Paxil. This woman became 10
years younger in 3-4 months right in front of my eyes! When she told
me how much better she felt, and I had real medical data showing how much
healthier she was, I decided it was time to take matters into my own hands
and ignore the advice of my (IGNORANT) endocrinologist and have MY
parathyroid tumor taken out too. Of course, knowing that this can be
tricky surgery, I went to Tampa so I could have a simple operation without
Well, in the past two months I've become 10 years younger too. My blood
pressure is lower. My hair has stopped falling out. My fatigue is
completely gone--I used to be so tired all the time, forcing myself to
have the energy to keep working past noon every day. I can work like I
used to, and I enjoy my job like I used to. I remember you told me
at the hospital just before my operation "these tumors take away the
joy of life". You were so right! Even my heart palpitations are
We have so much teaching to do. I'm so disappointed in my peers (other
doctors) who know so little about hyperparathyroidism and how it makes
people feel bad. I wish every endocrinologist could get a parathyroid
tumor so they would realize how these darn little tumors ruin people's
lives. John and I will forever be indebted to you and your team for what
you have done for me, and what you are doing for so many people. May God
continue to bless you!
Patient: E.S. Queens, New York. Medical Oncologist /
Dear Dr Norman: This letter is written for the purpose of posting on
Parathyroid.com web site. Thank you very much for the superb parathyroid
operation you performed on September 1, 2012. You changed my life
dramatically!! I can walk without difficulties for the first time in
years. My muscle and bone pain went away immediately after the surgery
(editorial note: bone pain usually goes away within 12 to 24 hours after
the operation--it is often very dramatic).
I was very apprehensive about having this parathyroid operation. My anxiety level
was unbearable. As a doctor, I was very afraid of surgery and it took me
many years to finally choose a doctor. Now I know, not only emotionally
but also intellectually, that there is no one better, more intelligent,
more experienced, more talented, and more skillful than you are at taking
care of parathyroid problems.
Before I decided to go to Tampa, I explored many medical centers
between New York and New England, where - I thought - the best medicine
had been practiced. You alone have done more parathyroidectomies this year
than entire departments of some of the centers I reviewed had done in the
past three decades! My choice became obvious. Besides having the most experienced
surgeon, I also wanted the most intelligent one. Having searched the web
for months and reading your publications in medical journals (I see you
publish in medical journals every 2 months or so--far more than anybody
else), so I decided to
ask you for help.
I had a cystic rib lesion and consequently pathological rib fracture a
number of years ago. Blood tests confirmed the diagnosis of Primary
Hyperparathyroidism. Surgery was never my option since I was so much aware
of possible complications. I had to work and never had time to become
sick. Having experienced multiple kidney stones in the past, recent bone
fractures, and at the end severe muscle and joint pain, I started to
realize that something was very wrong. My symptoms worsened which forced
me to overcome some of my anxiety and pursue treatment.
I had never found a doctor I could trust in this matter. I was very
frightened. I was sure that all the letters from your previous patients
were too good to be true. I was wrong. Everything is real. You are an
amazing doctor and I felt comfortable from the very first moment I saw
you. During the operation you found a massive tumor ( 8 x 4 x 2 cm.) lying
against the deep cervical spine, displacing the esophagus and carotid
arteries. It took you 14 minutes to save my life. YOU ARE SUCH A GENIUS!!
Needless to mention that my scar is unnoticeable, and I never required any
I was very impressed by professionalism and kindness of every single
person whom I encountered at Tampa General Hospital. My special
appreciation goes to your anesthesia team. Before this surgery I was SO
AFRAID of going to the operating room and fortunately I do not even
remember being there. I regained my awareness in the recovery room finding
one inch tape on my throat. No words can express my gratitude. I am so
happy that you agreed to be my doctor. Please feel free to give my
telephone numbers and/or email address to anyone who is still hesitating.
Thank you Jim. You are a blessing to so many people.
Patient: G.S. Glenwood Springs, Colorado. Internal Medicine Physician. I am a 62 year old physician. In April, 2006
while undergoing routine labs a slightly high serum calcium was noted
incidentally. I had had many previous normal calciums, and so didn’t
think much about it. Although for years I had been treated for
hypertension, and recently my pressure swings were wildly up and down.
Moreover, I had trouble concentrating, I had muscle cramping, and severe
acid reflux. Although it seems so patently obvious to me now, sadly,
neither me nor my internist put the picture together at that time. I
resolved to get a repeat calcium in three months. Three months later, my
calcium was again slightly high. Not enough to be alarming, and easily
dismissed by a lot of physicians. At this point, the possibility of a
parathyroid adenoma entered the picture since my parathyroid hormone was
high. Fortunately, I had not yet developed osteoporosis or kidney stones,
but those would have surely followed.
Knowing that parathyroid surgery was the only viable option, I made inquiry with my
local general surgeon, an excellent practitioner whom I would trust for
all general surgery. The plan was clear. He did 1-2 per year. It required
a 4-8 inch neck incision, dissection and exploration of all 4 parathyroid
glands under general anesthesia, taking 3-4 hours, followed by a two-three
day hospital stay, not to mention the risk of hypocalcemia or recurrent
laryngeal nerve injury (voice box nerve injury). And, he would only give me a 90% or so cure rate. There had to be a better way. So I took the advice
I had been giving my patients for 30 years: Your health is way too
important to leave to doctors. You take control of it, the same way that
you meticulously research buying a car.
An internet search took me to Dr Norman and Tampa General Hospital. I
read his extensive parathyroid web site, and the mini-parathyroid
procedure he did to remove the
adenoma. Now I am by nature a skeptic. If something is too good to be
true, it generally is. And I believed that there were no secrets in
medicine. Everyone has access to the same drugs, the same techniques. Why
should there be this technological gap between my surgeon at home and Dr.
Fortunately, I had access to the entire world of medicine. I was not
shy about getting on the phone and calling endocrine specialists around
the country, as well as the best surgical clinics in the world. I must
have spoken to a dozen specialists, most of whom had first hand experience
and had nothing but praise.
Anyone who is doing 11-13 of these procedures daily, had to be the real
deal. My own internist had seen less than 10 parathyroid patients in 30
years, which probably explained why other surgeons didn’t bother to
learn a technique that they would only rarely use.
The rest was easy. I called Dr. Norman’s office and they had the ball
rolling immediately. The forms were filled out, the records sent, Dr.
Politz called me at home to discuss my concerns, and the surgery was
scheduled. The techniques of fighting with your insurance company must be
left to another chapter. Suffice to say, your insurance company is
interested in the money, not the best treatment for you. They want the
perception of caring, without actually giving a damn except for the dough.
The whole package in Tampa was one-third what it would have cost at home.
This got the insurance company’s attention, and I only had to invoke the
name of the State Insurance Commissioner a few times. At Tampa General,
the day of surgery, I was the 8th parathyroid surgery case that day. I
joined the other patients in the waiting room, all clutching our boxes of
calcium tablets. In turn, I was taken to the scanner. IMPORTANT: By the way, don’t
even get a sestamibi scan at home. Chances are it’s a waste. The scanner
in Tampa is higher resolution, and the tech is more skilled at visualizing
the glands. So save time and money, and just get scanned in Tampa. Your
symptoms and your chemistries make the diagnosis, and Drs. Politz and
Norman will review those results and tell you if you need an operation. I
was glad I had made that decision.
Prior to surgery Dr. Norman went over the scan with me, explained the
procedure, answered my questions, and introduced me to the OR team. I was
given a light anesthesia, and 16 minutes later a walnut-sized parathyroid
adenoma was removed, and an incidental benign thyroid nodule was removed.
I left the hospital in the early afternoon with a picture of my tumor, was ambulatory the whole day,
and enjoyed Cuban food in Ybor City that night. No pain medications were
necessary. Dr. Norman gave me his phone numbers, and called me that night,
although everything was uneventful. Now here is the part everyone needs
to know. Within 24 hours, my acid reflux was gone. Within 24 hours, my
muscle cramping had disappeared. I am now three weeks after surgery, and I
am off all anti-hypertensive medications. My blood pressure has been
normal ever since surgery. I was having trouble concentrating, especially
reading. And that symptom has also resolved. To say this is life-altering
surgery is an understatement.
Anyone has to be out of their mind, to have the traditional parathyroid
surgery when this technique is available. The older technique should be
banned as an outdated malpractice. When this minimally invasive surgery is
so readily available, the more invasive and extensive surgery should be
considered a battery on the patient. Your insurance company can fly you
there, pay for the hotel stay and meals, and throw in a few tickets to a Buccaneer
game, and they will still be far ahead. Don't worry, that won't happen.
Thank you to Drs. Norman and Politz for a job well done. For anyone who
has hyperparathyroidism and would like to discuss this personally with me,
please do not hesitate to call. I have given the Norman Parathyroid Clinic
permission to release my phone number on request.
Patient: J.T.Tel Aviv,
Israel.Physician (Surgeon) Dear Jim (you kindly asked me to address you by your
first name when we met prior to my surgery), I am back in
following my surgery on the 7th of March, 2012. I told you I
would write to tell you how I feel… in a few words, I feel great! I feel
10 years younger! I should like to convey to you and to your entire
(superb) staff my profound gratitude. I am most impressed by the singular
combination of professional prowess and human empathy displayed by you and
your entire staff. For that, and for much more, I will forever be grateful
to you and to them. Traveling half-way around the world was worth it...
I'd make the same decision in a minute. Nobody is better!
Patient: R.S. Los Angeles, California. Physician (Surgeon) I've asked Jim and Doug to put my story online so
others don't make the mistake I made. I am a surgeon and so I know that
you are supposed to pick the most experienced, talented parathyroid
surgeon you can find since parathyroid surgery can be very difficult in
some circumstances. But, my scan was positive! How hard can this be,
right? I can see the spot on my scan and all I have to do is to go to one
of the surgeons here in LA that claims to be an expert. He told me "I
can do what Dr Norman does". So two months ago I let him
operate on me. What I didn't realize is that 1) a positive scan can be
misinterpreted, and 2) at least 50% of the positive scans are
incorrect--many of them are showing THYROID nodules and not parathyroid
nodules. Well, Dr Bozo (what I call him now), couldn't find the
parathyroid tumor. He operated on me for 4.5 hours. I have a huge scar. I
had to spend the night in the ICU. He removed two of my normal parathyroid
glands and half of my normal thyroid gland. When it was over he explained
the hormone level dropped lots, so he thinks he cured me (even though Dr
Bozo never actually removed a parathyroid tumor he was "hoping"
I was cured). I wanted to scream at him, but couldn't because my voice was
Damn was I angry! I was spittin' Mad! The day I
was released from the hospital (2 days after my "mini"
parathyroid operation) I called Jim (Dr. Norman) who returned my call
right away. Two months later I was in Tampa, and just like it says on the
website, I was cured within a few hours of my arrival for my first and
only visit with these amazing surgeons. Dr Bozo couldn't find my tumor
after 4.5 HOURS of operating, yet Jim and Doug had my tumor removed,
analyzed, hormone measured, and photographed within 4 MINUTES of starting
my operation. The entire operation took less than 11 minutes, and they
only used the middle part of my big, ugly scar. I'm not kidding--I left
the hospital 45 minutes later!
When a surgeon tells you "I can do what Dr Norman
does", just look them in the eye and laugh. That is absurd. Of the 11
parathyroid operations Jim and Doug performed the day I was there, FOUR of
them had been operated on by some other Dr Bozo and not cured. All of us
had half of our normal thyroid removed, and all of us had at least one
normal parathyroid gland removed. One lady still could not talk. Nobody
can do what these guys do. Don't be fooled by a positive scan. Don't
let your local guy tell you he can do this operation because the scan is
positive. The scan is wrong more than it is right--yours will be wrong
like mine 50-60% of the time! Then what are you going to do? Let Dr
Bozo explore for a few hours? Nobody can do what these guys do.
Don't play around. Bad outcomes can be really, really bad.
Patient: J.Y. Columbus, Ohio. Physician (ENT Surgeon). Hello Dr. Norman--I will be 3 weeks post op this
Thursday from my 16-minute parathyroid operation, and am doing very well. The wound is healed and it is already
almost invisible. I Feel very very good! You and Doug do wonderful work
and I can't thank you enough, especially for putting me on your schedule
and fixing me so quickly and efficiently. You are indeed a Prince among
men! Everyone in your organization/office and at Tampa General were just
terrific, professional and competent. Below is the lab work I got back
today--It shows I am cured.... Of course, I knew I was cured by how good I
am feeling. Thanks to you!
Practice).Nebraska Hi Dr. Norman! I am feeling great after my surgery on
June 6th, 2012! I think you will recall that I am a
Family Medicine doc in NE. I am so glad I made the trip to
Tampa to have you fix this problem for me!
have come across an interesting case that I was hoping to get your input. I
am not really satisfied with what the endocrinologist is saying after this
work-up. It is clear that this patient of mine has hyperparathyroidism, but because the scan
is negative the endocrinologist wants to wait. Editor’s
note, It is unfortunate that many endocrinologists don't know much about
hyperparathyroidism. They just were never taught what to do, and when
doctors don't know what to do, they do nothing. If you think you have a
parathyroid problem and the endocrinologist wants to "watch it for a
while", then 1) get another opinion, or 2) download the Calcium-Pro
app. The app will help clarify the diagnosis and will help you understand
what to do. www.CalciumPro.com
Patient: D.S. Washington, DC. United States Congressman. Dr Norman, Since my parathyroid surgery in early October, I am
amazed at how different I feel. Life as a congressman can be very trying
with many people pulling you in many directions. I was feeling so bad but
I thought it was just the stress of my job. When my doctor told me that my
high calcium could be causing me to be miserable I was astonished. Now
that you removed my tumor (in 14 minutes I might add!), the extreme
fatigue has disappeared and I no longer desire to sleep during the day. My
wife and all of my staff keep asking me if I am tired, not able to believe
the sudden change in my life. I also sleep the entire night without waking
and the sweats I had during the night are gone. I am back to the land of
the living, enjoying life once again. My mind is more clear and my memory
is finally back to where it was when I was young! I truly want to thank
you for saving my LIFE! Most congressmen have pictures of big money
donors on their wall. I have a picture of my parathyroid tumor!You saved my life by taking that thing out of me. You better visit
me every time you are in Washington DC!
Patient C.N. Sun City West, Arizona. Retired CEO.
It has been two weeks since the surgery (April, 2015) so I thought I would
report in. Thank you!
Patient E.P. San Francisco.
Attorney. I was your patient on April 3, 2012. It
has taken a while for me to write to you which is remiss of me. But
I wanted to write, if belatedly, to thank you and your team for your
compassion, frankness, unmatched expertise and professionalism in dealing
with me. I set out below a paragraph that you should feel free to
use all or any part of on your website, in your comments section.
If you have been told that you don’t have a
parathyroid problem, even by a supposed expert endocrinologist, but your
symptoms and PTH/calcium levels suggest otherwise, I beg you to seek a
consultation with Dr. Norman and his team. I am a 40-year old mother
of two small kids, a full-time attorney and, fortunately, the wife of an
inquiring man. I live and work in San Francisco and have access to
the leading medical practices there. After my first pregnancy I
suffered what I thought was post-partum depression, except that it was not
particularly responsive to medication. This did not change, through
and after my second pregnancy. I was very irritable, depressed,
tired, forgetful etc. A leading psychiatric second opinion diagnosed
me with bipolar II and prescribed with me a fluctuating host of
anti-psychotic, anti-epileptic and other “mood-balancing” medications,
including for over 12 months, lithium. My symptoms were getting
worse and worse and, ultimately, led to a suicide attempt. My spouse
reviewed my lab results and noticed that my PTH levels were very high and
my calcium levels were elevated as well. He researched this (with no
medical training) and suggested I had primary hyperparathyroidism.
My psychiatrist (who continued to prescribe lithium after this) shrugged
and suggested I consult my endocrinologist. My endocrinologist
(chief of endo in the leading SF teaching hospital) did a sestamibi scan
and, based on his negative conclusion from that scan, told me that I did
not have a parathyroid issue and we would continue to watch my elevated
calcium but that I should continue to take calcium supplements. (editor's
note--scans cannot be used to determine if a person has a
parathyroid tumor or not since they cannot see 60% of tumors). In
desperation, I contacted Dr. Norman by email and asked for a consultation.
Based purely on my lab results (he did not see me for the
consultation) he concluded that I had a very old (at least 10-12 years)
parathyroid tumor and that, most likely, this was the cause of all my
symptoms and that I did not have bipolar, clinical depression or anything
else of that nature. In a “what have I got to lose” effort, I
flew to Tampa in April 2012. The experience was exactly as described
on Dr. Norman’s incredible website. The hotel was friendly and
reassuring; the taxi guy the same. The hospital facilities were
excellent; Dr. Norman’s team professional but caring. Dr. Norman
took the time to talk to me before my surgery and after it, congratulated
my husband on his research efforts, and removed my tumor. Though it
took a few months, all my symptoms have gone. I am off all of my
“mood” medication and I have my life back. When Dr. Norman
writes on his website that even endocrinologists who claim to be expert in
parathyroid issues are missing this or treating it incorrectly, he is not
self-publicizing. I thought perhaps he was, but I assure you that he
isn’t. The website you are reading right now is so thorough, so
informative. When else have you been given so much information on a
condition for free?! Dr. Norman is just passionate about fixing this
problem for people. I cannot recommend him and his team highly
enough. He is absolutely right – this condition can destroy
relationships, destroy you physically and most doctors don’t understand
it at all but are too proud to say so. Listen to Dr. Norman.
He is telling you the truth. I am not a big believer in blowing
people’s trumpets (I am British after all!!) but Dr. Norman really does
deserve the praise he is getting on this website. Contact him.
You will not be sorry. Thank goodness there are some Dr. Normans out
there, that still care about the patient enough to be passionate about
Patient: I.C. New Haven, Connecticut. Physician (Pathologist) Dear Dr. Norman and Dr. Politz, It is three weeks today
that you successfully operated on me to remove my parathyroid tumor (in 16
minutes I must say!). I want to thank you and convey to
you my everlasting gratitude. Every day positive changes are taking place
in my body. It feels like a heavy fog has been lifted and I am
experiencing life anew. I went back to work and my co-workers cannot
believe the difference in me, especially after my first failed surgery at
Yale. The absolute joy of going to sleep and only waking up the next
morning! After years of insomnia! Not being tired all the time! No
recurring headaches! My depression is lifting! And very important!! I feel
like a woman again. I thought that the sexual side of my life was over. I
had no libido at all. I just accepted that I was getting older and sex was
not part of my life any more. Well, I am jubilant to report positive
changes in this field, as well! THANK YOU! Everybody in your
and at Tampa General Hospital are absolutely wonderful, professional,
efficient and courteous. Thank you to one and all. God bless you in the
the tremendous work that you do.
Patient: M.R. Boston, Massachusetts. Physician (Internal Medicine) Dear Jim, Two weeks ago today you performed my
parathyroid surgery. I have had an excellent recovery and already many of
the symptoms I became used to have disappeared, as you said they would. I
could never express to you how grateful and appreciative I am for your
care. Your entire staff reflects your passion and dedication to your work.
Thank you for being so personally involved with every patient. I have
never experienced this kind of care. My husband and I have informed all of
our doctor friends about your work and how very personal you are with each
patient. They are amazed. I am now preparing for the kidney surgeries I
must have because we waited to remove the parathyroid tumor. I wish you
could be the surgeon! Thank you for your help, dedication and personal
care. You have touched my heart and I will never forget you.
Patient: H.L. Minneapolis, Minnesota. Operating Room Nurse. Dear Dr. Norman and Dr. Lopez, Special thanks to you
for the MIRACLE surgery I had in January 2012. Your website is everything
it says it is - like going to Disneyland - You and your staff
are very professional, friendly, helpful and provide the very BEST of Care
anyone would want. Wish there were more Doctors who specialized in
just one surgery area so they could perform MIRACLES like you did on me.
In 14 1/2 minutes you had a tumor the size of a large kidney
bean out of me that had been growing for 10 plus years. In 1-1/2 hours
after the tumor was removed my husband & I were on our way to Fort
Meyers. The next day we were out picking shells on Sanibel Island. If I
would have had the surgery done it in Minnesota it would have been a 3 to
3 1/2 hour surgery with a 3 day stay in the hospital. A recovery from
major surgery!!. When we visited with the surgeon here in Minnesota
he told us he could not locate the tumor, but they would just open me
up and find it...My husband said, We have been looking at the internet
and found a Doctor in Florida who performs a dozen of these operations
every day"-- the local Doctor stood up, shook my hand and said,
"Oh, you know about Dr. Norman in Florida... Well it doesn't hurt to
get a second opinion. That’s where I would go!” We said
"goodbye" to him and contacted you for local references
here in Minnesota as soon as we got home. Within a few days we had
heard from 5 very happy people who lived within 20 miles from us in
Minneapolis who had wonderful references bragging about their experiences
having parathyroid surgery at your center. Since it all seemed too good to
be true what is said on the website, talking to these local people made us
comfortable about making an application to you for surgery. If you ever
want to use me as a reference please feel free as I certainly
had a wonderful experience and would want to tell others about it. I have
told many, many of my friends about it, usually I am pretty quiet about my
health issues, but I am busy telling everyone about parathyroidism and my
MIRACLE surgery. Thank you very much Doctors!
Patient: S.C. Denver, Colorado. Physician (Hematology and Oncology) I am a 42 year old female oncologist writing a letter
so others can read my experience with this complex and life-destroying
disease. My calcium was high,
and of course, I sought out the best parathyroid expert in the country.
Everybody I asked told me the same thing... go to Tampa and stop worrying.
To be brief, I thought that I didn't have any symptoms... but I knew I had
to get the tumor removed anyway. Dr Norman told me that I would be
surprised, that a month after the operation I would feel better. I doubted
him and kind of laughed at the suggestion. Well, it's now two months later
and I can't believe how right he was. The operation took 14 minutes and I
went home 1 hour later. I was back to work seeing patients in my office
the next day. Within a week I could sense a change. Now, I can't believe
it. I am more active, I feel better, I can concentrate more. Even my
husband says I've changed. It's hard to describe, but now it seems I was
in a fog for a while, and I didn't realize it until the tumor was out. Not
a day goes by now that I don't tell another doctor about my experience. If
your calcium is high...even a LITTLE high like mine was (10.4 - 10.7),
then let Dr Norman take out the tumor and get your life back! Everything
people write about him is true... he is THE world's expert in this
disease. That's why all the doctors go to see him!
Patient: B.T. Dallas, Texas. Physician (OB-GYN) Dear Jim and Doug. Wow! You guys are good. The
surgeons at my hospital admitted to me that they can't do what you do.
Heck, we all know that a surgeon that has done 8000 of any operation is
going to have better outcomes than one that does 20 a year. Every one of
the surgeons here told me to go to Tampa. Now I understand why. The
efficiencies you have in your practice is unlike those in any doctor's
office in the country. The team you have put together at Tampa General
Hospital is nothing short of incredible. To think that you cured my
parathyroid problem with an operation that took only 15 minutes is
astonishing. Its now 3 weeks and nobody here can believe I had the
operation... the scar is almost invisible already. Thank you for doing
what you do. The love your patients show you is very understandable now
that I have seen you in action for myself. May God continue to bless you
and your families so that you can continue to help people for many years
to come. I'll be sending all my patients with parathyroid problems to
you... even if I have to buy their airplane ticket for them!
C.R. Endocrinologist, Chicago, IL
Dear Jim, Doug, and Jose, I've finally scheduled some time out of my
busy practice to come get this darn tumor removed out of my neck by you at
your world-famous center. I'll see you in a few weeks!
In medicine, us doctors always get negative feedback from patients but
never positive. I sent a patient that had symptoms identical to mine
namely Dan C. on whom you operated two months ago. Now in 34 years of practice
I have sent many patients to places like the Mayo Clinic but never had one
speak as highly of a medical facility or physician and even the staff as
they did of you and your facility. Thought you'd like the feedback. You
guys are doing a great service for the patients and their doctors!
Patient: D.W. Surgeon. Boston, MA Jim and Jose, Please put this letter on your website
with the thousands of others. Yes, I'm a surgeon, and yes I went to Tampa
to have my parathyroid surgery--like every other doctor does (you had
three doctors the day you operated on me). Let me make this point to the
people reading this incredible website that saved my life. I'm a surgeon
at a one of the most prestigious hospitals in America, in Boston,
Massachusetts. Although I do not perform parathyroid surgery, I learned
how to do this operation here in Boston and I see this operation performed
at my hospital by surgeons who will tell you to your face that they are an
expert in parathyroid surgery. I say "nonsense". I know for a
fact that no surgeon in Boston will perform 40 parathyroid operations per
year, and I know for a fact that no surgeon here would put more than two
parathyroid operations on their OR schedule in one day--because these
operations can take them 4, 5, or even 6 hours to complete. Even when they
are performing "MINI" parathyroid surgery it takes them 2 or 2.5
hours, they intubate their patients using that stupid nerve monitoring
endotracheal tube, they put A-lines (a catheter in the artery of the
wrist) so they can draw blood and check hormone levels), they perform
intraoperative PTH monitoring and then scratch their heads when they don't
know what to do about the results, and they send off a dozen frozen
section pathology samples because they can't tell the difference between a
parathyroid and a lymph node. It is an insult to you and your team for any
of these surgeons here (some of whom are good friends of mine!) to say
they can do what you can do. It is absurd for them to say they are as good
as you guys when you perform more in 4 days than any of them will perform
in an entire year. To the people who are reading this on parathyroid.com...
I know it is more expensive to go to Tampa, but when this operation goes
bad, it can be very, very bad. Not everybody can go to Tampa, but if you
can, just do it. There is a reason why all the doctors in the US who need
parathyroid surgery to to Tampa. Follow our lead if you can... then relax
and know you are taken care of by the best! And if there is any surgeon in
the world that tells you that they can do what the guys in Tampa do, then
just laugh at them. That is nonsense.
Patient: J.B. Philadelphia, Pennsylvania. Operating Room
Nurse. I am writing to share my opinion about parathyroid
surgeons and parathyroid surgery from the perspective a nurse who works in
the operating room. I get to watch surgeons perform parathyroid surgery
about once every two weeks or so. These are the guys who here at Penn
would like you to believe that they are experts in parathyroid
surgery. They do breast surgery. They do liver surgery. They do
sarcoma surgery. They do pancreas surgery. They do LOTS of melanoma (skin
cancer) surgery. These surgeons will tell you that they are
"experts"... then why do they do all sorts of operations? Are we
supposed to believe that they are experts in every aspect of
surgery? I've seen them take almost 8 hours to do a parathyroid
operation. Look ladies (and men), don't believe the hype. Surgeons
cannot be experts at every type of surgery. Do what I did and go see the
experts in Tampa. I did the research and counted all the parathyroid
operations that we do here at Penn. Dr Norman did more the week that
I had my operation with him (52) than Penn did all year long by 4
different surgeons. I know of two surgeons and 3 nurses here in Philly who
went to Tampa for their operation just in the last year. The guys here are
OK, but they are not experts. By the way, my operation took 16
minutes--all four parathyroid glands assessed and I was cured. Be smart
Surgeons: GN, DB and MC. Visiting Parathyroid Surgeons. Hi Jim and Doug, This is an email thank you for the
AMAZING experience David, Marc and I had in Tampa and at your Parathyroid
Center (July, 2011). David and I have not been able to stop talking about
the incredible approach you have to the disease, and your techniques and
results. To say that it was the two most educational days of my life is
probably an understatement. In all honesty, after what I saw in those two
days, I have to say much of what we read in the literature and textbooks
about parathyroid disease and parathyroid surgery could do with an update.
Everything about your operation is simply better- from your understanding
of the disease, the efficiency of your center, the team, the surgical
operations, to your results.
Thank you for being so open, and for sharing your
knowledge and expertise with the singular goal of making us better
parathyroid surgeons. I would also like to express my appreciation and
gratitude for your hospitality and generosity while we were there, from
the accommodation and meals, to making us part of the “team” at Tampa
General. We've heard for years that you guys are the best, but after
seeing how you can do what nobody else can do, we remain simply amazed. We
are taking all we learned into our practice so we can take better care of
our patients the way you do. Again, thank you so much. You guys are
Patient: R.S. Sacramento, California. Homemaker, Mother of
2 small children:
I was diagnosed with hyperparathyroidism in December 2003.
After visiting three in-network surgeons, and having two negative
sestamibi scans, my physicians said a standard bilateral neck parathyroid exploration
was my only option. I have two young kids, and was devastated at the
prospect of a major operation, a huge incision, and a long recovery. I
contacted Dr. Norman, who knew I could have a minimal operation. He does
100% of his operations as mini-operations REGARDLESS of the scan results!
I traveled from California to Florida (3,000
miles!) to have my parathyroid surgery performed by Dr. Norman. After a sestamibi scan
was performed at Tampa General Hospital, Dr. Norman was able to determine
where my adenoma was located (two previous sestamibi scans at Kaiser
hospitals in California were negative). Sixteen minutes and a 3/4 inch incision
later, I was cured (sure beats a four hour surgery and an incision up to
eight inches!). I left the hospital an hour after the surgery.
That evening I was able to have a celebration dinner with my family (at
without the need for any pain medication. The whole process (including
pre-op, scan, operation AND recovery) took less than 4 hours. It was easier
and less painful than going to the dentist! I am thrilled with the
results and am very grateful to Dr. Norman. The long trip was well worth
it! I can’t believe any doctor would allow a patient to go through the
standard operation when there is such an amazing alternative available. I greatly appreciate
everything Dr Norman did, from his prompt response to my first email, all
the way through his phone call to check on me the evening after my
procedure. I am absolutely thrilled with how
well the surgery went, and can’t believe how easy (nonexistent) the
recovery was. It’s amazing to find a doctor who cares so much about the
outcomes of his patients’ surgeries.
D.G. Altoona, PA. Retired speech pathologist Age
comments are specifically written for folks who log onto this website (parathyroid.com)
and wonder if everything they read about the Norman Parathyroid
Center and Dr. Jim Norman can actually be true. I am writing
to tell you IT IS THAT AND MORE. I had successful parathyroid
surgery by Drs. Jim
and Doug on June 17, 2010. My procedure was probably 12-13
minutes in length and I was in and out of the hospital in less than 5
hours. I had a light lunch 2 hours later and dinner that night.
My throat was a little sore, but nothing that could not be handled
by Tylenol that day and the ice pack I received. Never in my life
have I met a more wonderful, compassionate man than Dr Jim. In
addition to his superior surgery skills, he has a fantastic sense of humor
that he displays the minute you meet him and continues the entire time you
are under his care, both pre and post surgery. His nursing staff and
other clinical staff is friendly, comforting and are just downright nice
people. They will make you feel special and treat you like family
from the moment you complete the application, get the phone call from one
of the doctors, schedule your surgery and then have your successful
parathyroid operation. We are lucky in the U.S.A. to have such
talented surgeons and all round
wonderful men as Dr Jim and Dr Doug.
If you are diagnosed with hyperparathyroidism you must go NO WHERE
else but Tampa, Florida so you are under the care of Dr. Norman and Dr.
Politz. Run, walk, fly, motor boat, ski or use any other form of
transportation you need to get there but get there!I
have 2 friends whom I have encouraged to become patients. One had
previous surgery, unsuccessful of course
at University of Pittsburgh by a cranky lady surgeon.
like many others, was apprehensive the morning of surgery but with their
phenomenal bedside manner and comforting words you begin to relax and
enjoy the short time you are under his care and the care of the nursing
staff. I am one lucky gal who was smart enough to search, find and
read this entire website and will unconditionally praise all that he
writes and forever spread the word about Dr. Jim and his staff (also check
out his TV site as it is also very informative: parathyroid.TV
). Any person reading the information on this website can be
re-assured that when you make the decision to become a patient you will be
making one of the most important decisions in your life! I guarantee
you will not only be cured, but you will be cured in less than 20 minutes
and actually feel better within hours of your surgery. Now folks, go
back to the home page finish your readings and then scroll down to the
'become a patient' bar and get started. I guarantee that you will,
like the thousands of us who have already had surgery, be thankful you
went to Tampa and were under the care of Dr. Jim Norman and Dr. Doug
Jim, I cannot even begin to express my deep appreciation and respect to
you. Thank you from the bottom of my heart for all you did for me.
Please feel free to give my email address to anyone who wants to chat.
I wish you many blessings and a life filled with much joy and
L.G. Physician (Internal Medicine). New Haven, Connecticut. Dr
Its me!, Dr G. I
was one of your parathyroid patientsand had my surgery October 10, 2011.
Everyday I am grateful that I went with you to get it done.Before my
surgery I was going through depression, had frequent lower back pain, and
just felt bad. Being 52 and this darn tumor made me feel like I was 70. I
never knew how to explain it to my family, or my fellow doctors. We all
knew my calcium was about 10.7, but we all said to each other "10.7
isn't very high, it can't be causing me to feel this bad". But since
nothing else was making me feel better I started reading.I was panicking
and had anxiety when I knew I was going to need surgery, fearing for the
worst. Everywhere I turned, however, your name came up. Even in our
hospital everybody knew "the best guys are in Tampa". I did my
research and realized I had to go to you.
About a month later I went to you and I was cured. The experience
itself was amazing and easy. I was comforted beyond expectations and I
felt safe. The whole process was amazing, smooth, and simple.
Five months have now passed and my outlook on life has changed
dramatically. I'm not depressed anymore. I'm off of all my medications. My
back pain is gone, and as you told me, "my skies are bluer and my
grass is greener." For this I thank you a million times over. Count
me as another fellow doctor who would do anything for you. You have
changed my life forever in 16 minutes. How fortunate I am to have met you
and your wonderful team!
now I know that a calcium of 10.7 will make us adults miserable! I'll not
make that mistake again!
Patient: R.F. Augusta, Georgia. Physician (Family
I am a 49 year old family physician in a group practice of
14 physicians in Augusta, GA who had hyperparathyroidism for approx 5
years prior to my micro-parathyroid surgery with Dr Norman. Being a physician, I knew
the standard parathyroid surgery for a parathyroid adenoma was a complicated several
hour operation requiring general anesthesia and a prolonged recovery time.
The potential complications of loss of voice and hyp0parathyroidism
worried me. Needless to say, I was not anxious to have the surgery done.
For several years, I had talked to multiple doctors and searched the
medical literature hoping I could make a rational decision. Eventually
learned of Dr Norman and was elated to learn that he had perfected an
outpatient procedure which could not only reduce the operative time to
less than 20 minutes without the need for general endotracheal anesthesia, but had a
reduced complication rate. I was also reassured that he performs over 1800
of these operations per year, many more than any HOSPITAL or UNIVERSITY in
One of the most critical parameters in surgeon selection is the number of
cases done and this is especially so with surgery involving the
parathyroid gland. After years of research, the decision of whom to do my
surgery was a most obvious one; Dr Jim Norman.
When I initially contacted Dr Norman, I found that both
he and his nurse Kelly were very understanding and answered all my
questions. They told me that I would be back seeing my own patients two
days after the operation. When I told the other
physicians in my group that I would be back to work so soon, I don't think
they believed me. They even recommended that I schedule more time out of
the office which I did not.
I went for surgery on August 14, and there were
absolutely no surprises. I woke up from surgery in very minimal pain. In
fact, the only pain was a very mild sore throat. I was discharged from the
hospital by 10:00 am (I was Dr Norman's second case of the day) and was
eating breakfast with my wife at 10:30 am. I took no medication for pain,
not even Tylenol. The afternoon of the surgery I went to a museum, and
that evening my wife and I went out for dinner. And yes, to my colleagues'
amazement I was at work the following day and saw 26 patients. I expect
in the near future they will ask me "I just diagnosed a patient with
parathyroid disease. What was the name of that doctor you went
to?" I will smile and say to them, "That would be Dr Jim
Patient: XX. Cardiothoracic Surgeon. Chief of Cardiac Surgery,
University of Pennsylvania. Jim, my story is typical of the other doctors who you
operate on every day for parathyroid disease. I had been feeling bad for a couple of years but
attributed it to my very hard work schedule. Finally I had my blood
checked and we found I had hyperparathyroidism. I immediately asked the
head of ENT at our institution and without hesitation he said "you
don't want to do this tricky operation here, you have to go to Tampa to
see Norman". Of course, I had to check further... aren't all the
experts in the northeast, or at least at some major university in the
north? So the next day I called one of my buddies who is also a heart
surgeon at the Cleveland Clinic. He didn't know anything about parathyroid
so he said he would ask around for me. He called me back 2 days later and
said that everybody he asked didn't hesitate, they all agreed that if they
had to have parathyroid surgery they would get their butts on a plane to
After seeing the way you have your practice set up, I
can see why you are so successful. I was the first of 12 parathyroid
operations on a Monday. I had no scans prior to coming to see you (no
reason to waste time and money on scans that are not necessary!). Your
scan took exactly 10 minutes then we went to the operating room where the
entire operation took 17 minutes. In that time you removed the large tumor
and proved the other three glands were normal... thus 100% cure rate. My
wife and I left the hospital by 10:00 am and we went out for lunch.
I was back at work operating on other patients 2 days later, feeling
better than I have felt in years. I am amazed and impressed with your
skill. I've seen many surgeons in my life, but you are very special and
have been blessed beyond what is a natural ability. Thank you for giving me back the joy of my life. It is true, nobody knows
what you know about parathyroid disease.
Patient: S.P. Athens, Greece. Dr Norman, I am the fourth patient from Greece that my
university has sent to Tampa, Florida for parathyroid surgery in the past
1 year. All four of us had tumors that they could not find here at any of
our hospitals or universities. They said the operation could not be done,
or they said it would take 4-8 hours with several days in the
hospital. On June 22, 2009 you performed my operation in 17 minutes
and I left the hospital exactly 1 hour later. The operation was
successful, with you providing me a photo of my tumor making over 1150
units of hormone, while the hormone in my blood went down to a meager 1.7
(WOW, what a drop!). Your reputation is world-wide. We can't wait until
you open a Norman Parathyroid Center in Europe, so more people can take
advantage of your skills and the tremendous knowledge you have of this
disease. You have changed many lives--count mine as one of them. I look
forward to hosting you and your entire family in Athens in the near
future. You must allow my family to repay you and your family!
Patient: J.P. Salt Lake City, Utah. (Pediatrician) Well, it was one year ago today my wife and I flew to
Tampa so that she could have Parathyroid surgery from Dr. Norman on May
18th. In a procedure that lasted about 15 minutes, you cured her
parathyroid disease, and helped her feel better than she has for over a
decade. As a 44 year old woman, she didn't understand why she lacked
energy and seemed to be slowing down. And boy, was she cranky! Now, she
has much more energy, gets fewer headaches and migraines, and has a much
better disposition than she has had for years. I'm REALLY grateful for
that! The tumor that you removed, you said, had been growing for more than
ten years, and within a few minutes, you essentially cured before we even
left the building. Just the other day over dinner, she just blurted out
"I feel so much better than I did before I had that surgery with Dr.
As someone who didn't know very much about parathyroid glands 18 months ago,
I have to say that your website not only educated us about parathyroid
disease, but gave us information that we and our doctors here in Utah did not
have, and offered a procedure that is not only innovative, but relatively
inexpensive and almost fool-proof. In our best hospitals with the best
endocrinology surgeons in Utah, she would have been in the hospital for
two days and had a much more invasive procedure. We were in the hospital
at Tampa General for no more than three hours - most of that just
preparing for the procedure. I said goodbye to her, and within 20 minutes
you came out to tell me she was done. You are a genius, and the surgery
you pioneered is absolutely incredible. So what I'm saying, is . . . . JIM
NORMAN IS ELVIS! You totally rock!
PLEASE post this letter on your parathyroid website. I can't say enough to people
who might be facing the possibility of parathyroid surgery . . . only that
having surgery with the Norman Parathyroid Clinic is the ONLY way to go -
no matter where you live or how far you have to travel. Everything you
read on this website is real. This procedure works. If you need it . . .
you've got to go to Tampa. You'll never regret that decision.
Patient C.D. Attorney. Albuquerque, New Mexico You are my Super Hero! For a decade my
hyperparathyroid disease went undiagnosed until recent months when I felt
so bad that I just had to find an answer. I was referred by my
endocrinologist to a noted ENT surgeon and was scheduled on 10/9/ for a
4-6 hour "exploratory" surgery with a likely 8 inch
incision... and possible risk of vocal chord damage... I shuddered at
the thought and that evening I had a premonition to go on the internet and
thoroughly research Hyperparathyroidism... and BINGO! The Norman
Parathyroid Center! I began reading the website, section by section,
viewed the videos, read the doctor resumes, patient reviews and when I
read the numerous reviews by physicians from major medical facilities who
had the same surgery performed in Tampa, THAT SEALED THE DEAL! Dr Norman
was the "Doctor's Doctor"! There was nothing more to research or
consider, I just had to wait for daybreak and email the Parathyroid Center
and register. In one day I was able to get all of my pertinent medical
records and years of labs and I submitted them to the Clinic via fax;
within a week, I received a call from Dr. Lopez on a Saturday afternoon
for my consultation...I never expected to be called so soon and especially
on a Saturday afternoon. Dr Lopez answered my questions and whatever
I was not prepared to ask, he said, let me help you, and he posed the
frequently asked questions and gave me the answers... making the
unexpected call a complete consultation. I called Kathy on Monday to
schedule the surgery and I was scheduled with Dr Norman and Dr. Politz! I
booked my flight to Tampa, made a hotel reservation at the Marriott
Courtyard (recommended by them). The two weeks wait seemed like eons.
In the interim I received calls from family and friends trying to dissuade
me form going to a "Clinic inTampa" I referred them to the
website and told them to "read" what I read and then call me
back. They did and they applauded me! The day arrived last Saturday
for me to depart to Tampa. I decided to take a few extra days before
surgery to relax and settle in, however, the layover in Houston from
Albuquerque was just enough time for me to have a mini meltdown...all of
my emotions crescendoed. I arrived at the Tampa airport with a van service
arranged by the hotel and even the driver knew about Dr Norman!
Checking in was welcoming and hotel was perfect selection... a boutique
hotel, comfortable and convenient and while in the lobby I met a patient
from London who had the surgery the day before! Looking for a pizza shop
that night, they sent me to Eddie and Sam's a few blocks away. They import
water from NY to make the dough! Being a Jersey girl from way back,
this was a good sign! I was scheduled to be at Tampa General Hospital at
5:15am and being on Mountain time...I figured I'll just stay awake.
The hospital was only a was a short 2 mile distance from the hotel; a
right a left and a left and you're there! Up tp the 6th Floor, just
like Dr Norman guided on his video! The elevator door opened and the
floor was a buzz with activity! Everyone was "fully on board"
alert, energized and warm welcome greetings. Other patients arrived
at the same time and we gathered in the waiting lounge... we began talking
to each other. It was like we were embarking on a cruise; making new
friends.. "where are you from"... Illinois, W Virginia, Ft
Meyers, Boston, and lo and behold there was a woman from Albuquerque!
We discovered that we live less than a mile from each other and we have
the same endocrinologist. What are the chances of that??!! Dr.
Politz arrived in the waiting area, a warm smile and called to greet the
first patient. Every 10 minutes he returned to greet another patient and
what I noticed which was extraordinary: He totally focused his eyes on the
one patient, no distractions, he was totally connected; Im sure making
each patient feel like they were the most important person in the world!
Then Dr, Norman appeared... he had this aura about him that was so genuine
and confident and an ease of communicating. I never expected him to be so
approachable and funny. It was a feeling like he was my doctor for years!
I was given a room with a view of Tampa Bay and a warm blanket and
socks. Dr Norman popped in again and while pointing out at the ocean said
in a joyful voice "It's going to be a beautiful day!" Soon the
dawn broke and you could see the sunshining on Tampa Bay! The whole
team came by one by one, each one playing a particular role and then I saw
Dr. Norman and he said "How are you?!" I smiled and he said
"You're up!" and I had to giggle to myself...I felt like I was
the next batter up for the Tampa Rays! The next thing I knew I was in
recovery! The surgery took 19 minutes and I have a one inch incision,
tumor was removed that was there for at least 10 years undiagnosed. Dr.
Norman said he'd call me later to check on me and after an hour and a half
in the recovery room I left to go back to my hotel. I took a nap, applied
my ice pack every 15 minutes and then ventured out to Ybor City to the
Columbia Restaurant, a well known 100 year old restaurant; soup, salad
(made tableside since "1905") and a tower of tapas. My evening
was topped off with a lit candle in my dessert flan to celebrate my
"renewed life"! Dr Norman called that evening! I know he
could hear in my voice that he cured me. He gave me back my life! In the
morning, I awoke refreshed and invigorated and visited the Salvador Dali
Museum in St Pete, bought myself a silk Dali inspired design scarf to wrap
gently around my neck, the perfect momento and gift to myself, and
then a drive to Pass a Grille Beach where I walked on sand like
confectionery sugar and ventured into the warm crystal clear water of the
Gulf of Mexico, wading up to my knees, picking up seashells. Then lunch at
the wharf on the inter coastal. It was like I squeezed the lemons of my
life and made "lemonade!" Family and friends called and
said "You did what?? "You went where"?? They could
not believe what I was telling them! Dr Norman asked me to call him when I
got home to New Mexico...it was nearly midnight so I waited til morning...
I felt, safe, secure and shepherded back home. The years I've lost are
behind me, the years I have back in my life are yet to be and I know I
will really live them fully! Like the other patients I met in Tampa those
few days, the common denominator was that we empowered ourselves to take
our medical issues and treatment into our own hands, do our own research
and find Dr Norman's team of the best parathyroid surgeons in the world!
My Super Hero! (Surgery date: October, 2014)
L.S-M. Saudi Arabia. Dr. Norman, When my doctor told me I needed
surgery for my parathyroid tumor I set several of my employees on the task
of finding the best parathyroid doctor in the world. Since I can travel
anywhere and am in the position to afford the best doctors in the world, I
chose to find the best for myself and my family. It was most interesting
that all three of my top-level employees came to me within one week and
all three came to the same conclusion: I would be going to the United
States to see a surgeon in Florida. What was most convincing was that all
three of my assistants went about their task in different fashions, one
relying on their network of expert doctors, one relying on more secretive
research methods, and the other by calling the biggest institutions in the
US and EU. It is not very common that all three will come to the same
conclusion when I give them a task, and so when they do I know their
conclusions are sound and in my best interest.
that I have met you and had my problem fixed by your blessed hands, I
fully understand why your reputation is world-wide. It may seem inappropriate
for someone like me to fly completely around the globe to have an
operation that was completed in only 18 minutes. But after all, that is
the point, isn't it?
you continue to be blessed in all you do, and may you continue to bless
each and every patient you touch.
Patient A.B. Detroit, Michigan. Psychologist. Hi Kelly - I am about six weeks post op and I wanted to
write to thank you (the office staff), Dr. Norman, and Dr. Politz for my
operation and uneventful recovery. I was self-diagnosed following the
discovery that I had severe osteoporosis. My dentist told me about another
patient of theirs who had been in three week earlier with osteoporosis and
they said: "He was diagnosed with a parathyroid problem." That
sent me off to the internet and I found Dr. Norman's educational and
valuable website. I had my family doc fax my file and labs to you and we
corresponded by email. I was coming to Florida for two months in February
and March and you worked me into your schedule on 3/27/07.
Everything on your website was true. We stayed in a
hotel in Ybor City that gave us a fantastic deal because we were your
patient. We drove to TGH the day before to practice the route so we
wouldn't get confused early the next morning. From the time we arrived at
the hospital and the valet took our keys to park the car, everything
worked like clockwork. Dr. Politz gave me my life-long companion jar of
calcium pills, Dr. Norman spoke to us between every one of his procedures
(I think I was number 8 of 13 that day), and I was so reassured, when the OR team came to
give me my anesthesia, I was ready to go. My wife says I started chatting
with the anesthetist and the OR supervisor as soon as the medication was
put through my IV and I was totally relaxed. (So relaxed, in fact, that I
really didn't want to slide off the gurney onto the table -- I was happy
where I was. Please thank the OR team for their patience with me).
I was in a flea market with all the colors and smells
and noise of a foreign market when CLICK! I woke up in the recovery room.
Just like that. My wife came in and Dr. Norman stopped by to tell us that
I had been cured. He had found my adenoma and gave me a picture of it -- I
plan on using it for our Christmas card this year. I felt better the
moment I woke up. I am 65 years old and I thought the depression, loss of
energy, and bone pain were simply the normal results of getting older. Now
I know differently. I feel better every day, my energy level is way up and
the depression is gone. My wife says "Thank you" too because I
gather I had been a real trial for about 4 years.
You, the office staff, Dr. Norman and Politz, and TGH
made a miracle seem so mundane and easy. My blood work shows completely
normal levels . I went back to my endocrinologist and he estimates that we
will have reversed my bone-loss in one year. Unbelievable. I know you hear
this all the time but I had to write to tell you how thankful we are that
we found you and that I was able to have my surgery done right the first
time. I have this teeny little scar on my neck that is fading away and
within the year, the effects of my disease will be gone but I will never
forget the experience I had with you. I so appreciate Dr. Norman's work,
the effort it took to create the MIRP and the wonderful team you have put
together in Tampa. It was all exactly as you said it would be.
J. K. Denver, Colorado. Physician (General Surgeon). I
had surgery 3 weeks ago in Tampa and must write to encourage anyone in
need of parathyroid surgery to go to you two in Florida. After at least
ten years of suffering needlessly with intermittent high calcium levels
and a lack of energy and depression, I now feel like a new person. I
underwent years of useless tests, and a needle biopsy, which only
caused my tumor to inflame and caused more complications for the
surgery. Thanks to your web site and dedication to helping those of us
with this problem, I am healed both physically and mentally. Thanks for
your impeccable surgical skills. Now I understand how a surgeon
located in Tampa, Florida is by far the number one parathyroid surgeon for
people living in Colorado. We simply cannot do what you can do, and
will never be able to catch up. I now understand why so many doctors here
in Colorado send their patients to Tampa. Thank you once again... my
family and I will be indebted to you forever.
Patient: S.S. Dallas, Texas. Physician (Surgical
Oncology). Jim and Jose, please count me as another huge fan. I
performed a handful of parathyroid operations during my surgical oncology
training at MD Anderson in Houston, TX. Since those operations took 3 or 4
hours of general anesthesia through a huge incision I was really freaked
out when I was diagnosed with hyperparathyroidism. I started asking around
my hospital in Dallas hoping to find a surgeon who does a lot of these
operations (I need to be able to talk after the operation!). It was the
most amazing thing: everybody I asked, from the head of radiology to the
three endocrinologists at our hospital said the exact same thing--they
told me to go to Tampa and stop worrying. I'm not kidding! Every person I
asked said the exact same thing--that you guys were the best and to not
even give it a second thought. Two of them even threatened to drag me to
Tampa if I resisted!
Well, my operation was yesterday and
I'm writing this email from my own hospital operating room on my iPad
(yes, I'm back operating on patients today--I flew home last night against
your advice (sorry). I was your second operation of the day (you had 11
yesterday), and as promised, I left the hospital at 9:20 am. My operation
took 15.5 minutes and I got a souvenir photo of TWO parathyroid adenomas
(I'm one of the lucky 30% that has two bad glands). I took 3 Advil for
pain yesterday afternoon but needed nothing since. My calcium this morning
(yes, I checked it here at my hospital!) was 9.4 (perfect). I feel
great! And when I saw the endocrinologist in the doctor's lounge this
morning, he knew where I had been because he recognized the small, 1-inch
bandaid on my neck. He just smiled and shook my hand, congratulating me
that I can still talk!
Now I understand why everybody I asked
told me to get my butt to Tampa. Everybody who CAN go to Tampa, DOES go to
Tampa--that's what a friend of mine told me, and that is what I will tell
anybody else who asks!
Patient: S.W. San Francisco, California. Physician
(General and Thoracic Surgeon). I'm writing like everybody else so patients know that
if they can afford to get to Tampa, that is what they should do. I live in
a town with lots of good doctors, but every doctor in this large city
combined will not do in their lifetimes the number of parathyroid
operations that Dr Norman does in 1.5 years (my calculations, not his). As
a surgeon, I know the value of experience in the operating room. There is
nothing more important. He is a wizard operating in the neck. If you can
afford to make the trip... don't even think twice. Get the best surgeon
you can and then stop worrying about things... That's what I did! By
the way... Dr Norman... how in the world did you do my entire operation in
only 11 minutes?
Patient: C.T. Atlanta, Georgia. General Surgery and Surgical
Oncology. Jim, I just wanted to thank you and Doug for making a
potentially complex operation so simple and I want you to put this on your
website so others know that you are the surgeons for other surgeons.
Yep, I've done a few of these parathyroid operations in my career, but usually avoided
them because I know how difficult it can be sometimes. When I found out I
had hyperparathyroidism I was relieved to know there was a reason why I
felt so bad and optimistic that I was soon going to be feeling good again.
But this was dramatically overshadowed by my fear of a 6 hour bumble-F#%*#
in the operating room as some surgeon rooted around in my neck picking at
my nerves. I was fortunate that I saw an endocrinologist who was very
blunt with me. After telling me that he could get in trouble with the
local surgeons at Emory, he told me that there really was only one place
to get this fixed... in Tampa. I had seen some of your journal articles,
but never paid much attention because I didn't perform parathyroid
operations. Once this Emory endocrinologist told me to go to Tampa I did
my homework and was amazed.
Well, it is now 2 weeks after my parathyroid operation. I can't
believe how simple you and Doug make the entire event. I can't believe you
do 12 of these operations every day... where no other surgeon would dare
put more than 2 of these on his schedule. Now I understand. My operation
took 16 minutes... total. I got a photograph of my tumor (suitable for
framing!). And I watched you work the room like no surgeon I have ever
seen. The efficiency is incredible, and the personalized care you gave
every patient was amazing. I've been around surgeons for many years, and
you have an incredible gift. I feel like a new man. My clearness of
thought is back. My stamina is back. My ability to concentrate is back. My
energy is back. I can't thank you enough. Now I know why everybody in
Atlanta (and everywhere else) comes to Tampa if they can. You are a role
model for all surgeons.
Patient: C.C. Dallas, Texas. Physician (Endocrine-Parathyroid
Surgeon) OK Jim, I guess I have to write something to put on
your website. Your talents are remarkable. Please put this letter near the
top with the rest of the doctors. I am a surgeon, and actually perform
thyroid and parathyroid surgery. Patients come to my office with
information from Parathyroid.com and ask me if I perform the same
operation that Dr Norman does. I used to tell them "well, more
or less we do the same thing". I'll never tell them that again. There
is nobody in the world that can operate their way around the tricky
anatomy of the neck the way you can. Yes, it is true, you are the doctor
that other surgeons go to when they need a surgeon. You can perform 4 or 5
operations routinely in less time than I can perform one, and the
efficiencies of your staff at the hospital is nothing short of incredible.
You have been blessed with a mind and hands that are far beyond what we
see in our field. Thank you for what you have done for me, and may you
continue to be blessed for years to come.
Patient: P.P. Los Angeles, California. Medical Oncologist
(Physician) Dear Jim, I wanted to say thanks for such a wonderful
job on my neck! I've avoided this parathyroid operation for the past 10 years because
I was concerned about the operation and its potential complications. Well,
14 minutes and a 1 inch incision is nothing to complain about. I think we
spent less than 3.5 hours total time in the hospital, including
registration, sestamibi scanning, consultation, operation, and recovery
room. You are the perfect model of "high specialization" in
medicine, making the complex into something extremely easy and efficient.
Thanks again from me as well as from my wife and family! I'll be telling
everybody in town about your expertise and will gladly show off my tiny
scar--if they could see it! You truly are the world's best!
Patient: H.A. Washington, DC. Nurse. Please feel free to share with everyone! It is truly
amazing how much better I feel, major things from no more daily headaches
and joint pain to even minor things like finally sleeping through the
night. I can't tell you how much it has changed my life and made me
happier than ever. My husband jokes that he now has Holly 2.0!
D.W.Tel Aviv, Israel I
didn't have the chance to thank you properly
after your team removed the parathyroid tumor from my chest—the tumor
that they couldn’t find in Israel.First, I wanted to thank you again for the great treatment I
received in your clinic. I was very impressed by the professionalism,
efficiency and friendliness of all your staff.You yourself and Dr. Politz were superbly professional and put me
completely at ease (after all, traveling to a foreign country to have
surgery is not a really day-to-day occurrence).You told me that many people were not able to understand how much
they had been suffering due to Hyperparathyroidism until they had the
operation.I can certainly tell
you that I'm one of those people. Do you know the TV ad about the
energizer rabbit? Well, that's exactly how I've been feeling since
surgery.My physical state has
improved exponentially. I returned to work a day after returning to Israel
and have been working 12-14 hour days since then (which was my normal
schedule before the disease set in) and am fully awake and energized
throughout the day. Simply incredible. I am fully concentrated throughout
the work day, no longer fall asleep on my couch at home at 6pm and sleep
much better.In other words, I
feel a completely new person; Maybe "reborn" would be a better
expression. Editor's note: We operate
on people from other countries almost every day. Look at our map
to see where our patients come from...it's pretty cool.
Patient: G.N. New Mexico. Urologist (Physician).
Dr. Norman (Jim): I want to personally thank you and the hospital staff
for the excellent care I received last week. Having undergone two
parathyroid operations the "old way" at two separate hospitals I
think I can appreciate what I experienced there better than most. My first
parathyroid operation took nearly 3 hours and was unsuccessful. My second
took nearly 5 hours and was also unsuccessful. I had to stay in the
hospital 2 days for the first operation and 3 days for the second. As I
told you previously, after much research I knew that I wanted my surgery
to be done the "new way" and wanted you to do it.
To walk into a hospital, register (paperwork!), be prepared for
surgery, consult with a surgeon, undergo nuclear medicine imaging, be
operated upon, be cared for in the recovery area and be able to walk into
my hotel room in less than 5 hours is truly remarkable. But that is what
happened. Your technique, expertise and care is, of course, exemplary. But
I also want to commend the hospital staff including the nurses,
transporters, nuclear medicine technologists and clerical people. Every
person I encountered was congenial, efficient and professional. I'm doing
well thanks to you and everyone involved. I'm finally cured!
P. S. Please, put it on the web site so others can see that Tampa
really is where doctors go to have their parathyroid problems fixed.
Patient: P.M. Ann Arbor, Michigan. Operating Room Nurse
Dear Drs. Norman and
Politz--Your website contains many expressions of thanks and many
compliments from your parathyroid patients but, I also felt compelled to sing your
praises. Having my parathyroid surgery by you both was the best decision I
could have made. It was as perfect as any surgical experience could
be. I almost felt like my days in Tampa were a mini-vacation. I also felt
like such an educated consumer/patient having read your amazing
parathyroid.com website from start to finish multiple times.
RN working in large teaching hospitals all my life, I was concerned about
having parathyroid surgery because I know that, even with the best intentions, things
can go wrong. But you were both so friendly and also compassionate at the
same time that my husband and I were immediately put at ease. You
made us feel special and we appreciated all the times you met with us from
Dr. Politz greeting us upon arrival and explaining what to expect and
giving me my bottle of calcium pills, to Dr. Norman showing us the
Sestamibi scan and reassuring us in his witty manner that he did, in fact,
know what he was doing and had done this procedure "a few times
arrived at Tampa General at 6am and was napping
in my hotel room by noon before going out to a great restaurant
that Dr. Politz had recommended (Berns Steakhouse) where, yes, I did have
a great steak dinner on the evening of my surgery! (Our waiter also
gave us a tour of the wine cellar and kitchen.) Thank you, Dr. Politz for
My parathyroid surgery was on Monday, I flew back to Michigan on
Tuesday, and was back to work as an RN at the hospital on Wednesday.
One week later, my incision is so minimal and with one dot of makeup it is
you both for being all the Medicine should be--a combination of expertise
and compassion. Send my thanks also to all the associates at Tampa
General, as each and every one of them was friendly and efficient and
seemed to care about me. Dr
Norman, that is quite an impressive system you have organized for your
practice in Tampa for taking care of parathyroid patients. You and
Dr, Politz are the best. Thank you again and you can use me for a
reference if you ever need another one!
Patient: XX. US Congressman. Washington, DC. Dr Norman. I am still overwhelmed by your superb
surgical skill and personal kindness and warmth. You have touched my
life in a significant way and words cannot fully express my admiration and
thanks. I can't believe that my endocrinologist told me that this really
didn't need to be fixed, and that an anti-depressant would be more
appropriate. It's now 2 months since my 16 minute operation and my life
has changed. I've written this endocrinologist on my most official
letterhead telling him how much he can learn of this disease from you.
Shame on these doctors for pretending to know about a disease that they
see infrequently and haven't studied more than 2 days in their residency.
Speaking as a politician, it is no wonder there is a malpractice problem
in the US; endocrinologists speak as experts when they know little about
the disease at hand. I know you tell me there are lots of great
endocrinologists, but you couldn't prove it in my case. If a congressman
gets such outdated, uninformed advice, think what is happening to the
average person out there. I sure am glad Al Gore invented the internet so
we can learn from great minds like yours. I will be indebted to you
forever for giving me back my mind and my joy for life. You have saved my
life and I consider you a friend forever.
Patient: R.D. Denver, Colorado. ATTENTION: If you're considering having parathyroid
surgery, PLEASE read this. Dr. Norman and his staff are the VERY BEST and
I STRONGLY recommend contacting them if you have this condition. I myself
recently (Feb. '05) had this procedure done there in Tampa and would like
to share my story with you.
My name is Richard, I'm 32 yrs. old and live in Denver,
CO. I was diagnosed with hyperparathyroidism about 6 months ago and was
told by my PCP that I needed to have surgery to correct the high levels of
calcium in my body (11.3) which were causing me to have kidney stones.
I knew nothing about this condition and procedure and began seeking
out advice. I saw 4 doctors here in the Denver area and they ALL told me
that the operation was "extremely difficult, they would have to FIND
the growth, I would have at least a 6-8 inch scar on my throat and be in
the hospital at least 2 days and out of work for 1-2 weeks." As you
can imagine, I was scared to death. So, I began doing my research on the
Internet and one day just happened to come across Dr. Norman's web-page.
It was like a MIRACLE! I then contacted the office after going through the
site and they gave me the name of a woman here in town that had the same
procedure done by Dr. Norman. We talked and the rest is history. I sent
numerous e-mails to Dr. Norman's nurse, Kelly, asking about the procedure
and she answered ALL of them. Dr. Norman himself even called me to talk
and explained EVERYTHING. To me, that showed that they really cared and
wanted to help me get better.
We walked into the hospital that day at 6:30 a.m. and
left before noon the SAME day. The surgery itself took about 14 minutes. I
had really no pain at all, but used an icepack for a few hours. I used no
pain medicine afterwards and have maybe a half inch scar on my neck. Since
I was so scared, Dr. Norman even moved me up one person so I could
"get out of there and start relaxing." I was able to eat that
night and had no problems at all. Dr. Norman even called us at our hotel
that night to check-up on me.
The entire trip to Tampa to see Dr. Norman and his staff
was great. He and Kelly were tremendous from start to finish. We still
communicate and I'm doing just fine. DON'T listen to YOUR doctor. Dr.
Norman is the expert and knows exactly what he's doing. He saved my life
and he can do the same for you. I would be more than happy to talk with
ANYONE who wants to know more.
Patient: W.F. Boca Raton, Florida. General Surgeon. Dear Jim, This is the first fan letter that I've ever
written. As a fellow surgeon I have had a lengthy career in which I
participated in the care of many patients. Now that I am the patient, I
must say that I was overwhelmed by your expertise and care. You have
established a unit that is manned by a compassionate and well-trained
staff, all of whom are a credit to themselves, to you, and to Tampa
General Hospital. As you predicted, I enjoyed a smooth and uncomplicated
postop recovery. My wife is simply amazed to notice the increase in my
energy level. We thank you for your friendship and the courtesies which
you extended to us. We wish you good health and continuing success. I will
continue to be your biggest fan.
Patient: S.R. Physician (Neurosurgeon). Albuquerque, New
Mexico. Jim, Please put this short note on your website. I've
been around surgeons and operating rooms most of my life. I have never
seen a system so efficient and perfectly run. Every surgeon I talked to
around here, and all that I called by phone told me that I MUST find the
best surgeon I can, but to expect a 2-4 hour operation and a day or two in
the hospital. I watched you perform 12 parathyroid operations by
2:00 pm (I was number 10). I watched you and Doug treat every patient with
care and expertise as if they were your own family member. I watched you
present them with a photograph of their tumor. I watched them hug you as
they left the hospital an hour or so after their operation. I checked the
anesthesia record and my operation took just a bit over 14 minutes. Any
patient with this disease that doesn't seek the expertise of your hands
and mind is a fool. God has blessed you, and in turn, you bless many
people. I will tell everybody I meet.
Fellow Surgeon: P.C. Philadelphia, PA Hi Jim, I just wanted to write a brief note to thank
you again for letting me watch you operate for two days and have you
teach. This has changed the way I view hyperparathyroidism and the way I
approach the surgery, all for the better.I
have a lot more fun with parathyroid operations now, and feel so much more
confident I can find almost any gland using your approach. You are so much
better at this than any other surgeon.I
had an interesting case today for which I give you all the credit for
curing.I wanted to share the brief
I was preparing to operate on a 50 year old woman to
remove her right thyroid.In pre-op
holding this morning,I noticed that
someone had obtained bloodwork in early March which was on the chart, and
her calcium was 10.5.Almost
instinctively the words came out of my mouth that she should not have a
calcium in the 10s (this was you speaking obviously).She denied ever having this before, or kidney stones, or bone
disease.I searched the computer and
found one other calcium level in our system: 10.9!No one had noticed or done anything about it, or even told her.I sent a PTH level (came back 111), and
proceeded with the thyroid surgery to remove the right thyroid lobe.I had seen and saved two normal parathyroid glands on the left side
of her neck when I operated on her left thyroid three months ago. So using
the knowledge that you gave me, I knew she MUST have a parathyroid tumor
and it must be on the right side of her neck.Sure enough she had a parathyroid adenoma deep on the right, with
the nerve draped over it.Her
postop PTH was 5.5.The lower
gland was normal.
While it is possible I might have stumbled on to this
parathyroid tumor, I think it is very likely I may not have found it, as I
would have stayed close to the thyroid and not seen it.I give you all the credit for teaching me that the single calcium
measurement of 10.5 in this adult woman is almost surely a real problem,
which led us to make the diagnosis of hyperparathyroidism and to cure her.Thank you again.You
made me a better surgeon and taught me so much!
Patient: H.P. Omaha, Nebraska. Physician (Internal Medicine,
Endocrinology) Hey Jim. Like every other doctor who you have
operated on, I'm incredibly impressed. Like everything in life (golf,
swimming, tennis), the more you do it, the better you become. AND... when
God gives you natural talent, then there is simply no comparison. I had
heard about you for a number of years, yet when I got hyperparathyroidism
myself, I got two answers from every doctor that I know: the honest
doctors said that I must go to Tampa. This included some of our best
surgeons and every endocrinologist that I know. However, two of the
surgeons at our local university claim they can do what you do, "so I
don't need to travel to Tampa for surgery". Their motivation is so
apparent and transparent. I checked the hospital records: one surgeon
performed 7 parathyroid operations last year while the other performed 21.
Are they really expecting me to believe that they are as good as you when
you perform 12 per day? They claim to perform minimally invasive
parathyroid surgery, yet almost none of their patients go home the same
day as their operation (I checked!!), and according to the head operating
room nurse, neither of them have ever performed an operation that lasted
less then 2.5 hours. It is beyond me why surgeons feel they must lie to
patients so the patient will trust them to perform the operation. Lucky
for me, I have ways to find out who is lying and who is honest. I pity the
average patient who has no clue how to determine which surgeon is a liar
and which is a truly gifted surgeon. I have done my homework, and I can
say that I have been operated on by the most gifted surgeon in America
(planet Earth??). May you continue to help people daily as you have helped
me. The 14 minutes you spent in my neck will surely allow me to live years
Thank you again for changing (saving!) my life!
Patient: XX. Miami, Florida. Circuit Court Judge My story will be familiar to many people reading
parathyroid.com. I have had intermittently high calcium levels for 8 years
which were being "watched" by my endocrinologist. She stated
that I didn't "meet the NIH criteria for surgery". What a bunch
of crap that is! I have a tumor in my neck that is making me miserable and
ruining my life. But she wants to wait until the tumor gets bigger and my
wife leaves me and I have to quit my job because I can't concentrate? Who
in the hell put endocrinologists in charge of this disease? She's never
seen a parathyroid operation yet will tell me it is dangerous. She's going
by some "guidelines" for patients without symptoms that was
published in the 1980's. Yet I have a tumor that is ruining my life and
she doesn't think I should take 20 minutes to remove the damn thing!
We'll, after I couldn't take it any more I called Dr Jim Norman (call him
Jim). Jim said he would have operated on me 5 or 6 years earlier since my
calcium levels were consistently above 10.0. We'll, I had the operation
and it took 17 minutes to remove my parathyroid tumor and make sure the
other 3 were perfect. I had photograph of my tumor in my hand as I left
the hospital 1 hour later. As soon as I'm done writing this blurb for
Jim's website, I will be writing a very official letter to my
endocrinologist to tell her she has a lot to learn. I cannot believe that
doctors tell people to not have a 20 minute operation when it can
absolutely change their life. I'd love to put this tumor in her
neck! (Editor's note: humans live well and
feel well with calcium levels in the 9's. We do not live with calcium
levels consistently or frequently in the 10's. Living with calcium levels
in the 10's will make most people feel miserable).
Patient: T.C. Actress. Los Angeles, California It's been almost 2 months (11/27/06) now since my
Parathyroid surgery and I just wanted to let you know that I feel
absolutely wonderful and to say everything that was on your website and
what past patients wrote, was right on! The surgery and recoup was such a
non-event, I can't believe that I had any worries at all. I even had a
great Cuban dinner later that night and enjoyed it!!! My doctor here at
home was not real thrilled that I found a surgeon on the Internet and was
going to Florida for my Parathyroid Surgery. She was worried that I would
not be cured but I knew I could not do it the old way so this was my only
option if I was ever going to have it done. And believe me, I waited
almost 2 years!! When she saw me a little over a week after surgery, she
was totally impressed and wanted to send me over to the head surgeon at
UCLA to take a look at my incision (or what little there was of it to
see...<g> And my lab results showed that I WAS cured at last. I no
longer hurt all over and have more energy then I've had in a very long
time. If anyone asks for a reference, please feel free to give them my
number or email address and I'd be happy to discuss my experience. No one
should wait like I did when you can feel so much better and happier now.
You, your office staff, and all the folks at Tampa General, are top notch!
Thanks again for taking such good care of me and explaining everything to
my worried husband and parents at the time. They too tell everyone how
professional the whole experience was.
Patient: P.W. Boston, Massachusetts. Cardiac Surgeon Dear Jim and Doug. Thanks for taking such good care of
me. There is a general consensus here in Boston that we have the best
doctors in the US. Well, everybody up here told me that if I wanted the
best surgeon to operate on my neck, then I had to go to Tampa. I had heard
of you and your work over the years, and had seen you speak at a surgical
meeting or two. Little did I know that I was growing my own parathyroid
tumor and would need your expertise. I was the second of 12 operations you
performed last Tuesday. I was out of the hospital by 9:07 am, only 45
minutes after my 14.5 minute operation. I went to the airport directly
from the hospital and made a noon flight back to Boston. My wife took me
to a nice dinner later that night and I was in my own operating room the
next morning operating on my own patients. Your skills are far above your
peers, yet your down-home, friendly style makes all the patients love you.
Count me in that crowd, and thanks again for making me whole again. I'm
feeling 10 years younger already! Feel free to use me as a reference for
anybody in Boston who thinks the best doctors are up here. Not the
best parathyroid doctors, that's for sure! Please feel free to put this
note on your website.
Patient: S.T. Boston, Massachusetts. Physician
(Cardiologist). Dear Jim, Please put this on the website for folks to
read. I am a cardiologist and I never realized the dramatic effect that
high calcium levels have on the heart until I developed a parathyroid
tumor myself. I started having palpitations and an intermittent fast heart
rate (tachycardia). My blood pressure was erratic. Then I realized that I
just wasn't myself anymore. I was picking fights with my wife and those at
work. I was feeling old and tired. I had a hard time getting through the
day. When I finally checked my own blood to see what was going on I found
that my calcium was high. I began asking around to my colleagues and even
made a few phone calls to some other doctors that I respected. The funny
thing was that every one of them told me: "you must get the bad
parathyroid gland removed, and you must find the guy who has done more of
this than anybody else". About 3/4 of them knew that the person I
needed to see was you. I was astounded to find out that with all the great
doctors in Boston, Tampa is the place where everybody goes for their
Now that I have seen you and your practice first hand, I
know why your reputation is world-wide. I have never seen a doctor's
office run so smoothly. I have never seen a group of doctors/nurses who
work together seamlessly the way your team at TGH does. I was the second
parathyroid operation (out of 13 on a Monday). I was GONE from the
hospital at 9:25 am. I went to my hotel and took a nap, and then my wife
and I went to a cafe on 7th Avenue (in Ybor City) for lunch.
You have heard it before, and you will hear it again
many times. You have changed my life in 16 minutes. I will sing your
praises to anyone that will listen. May God continue to bless you in the
work that you are doing.
JCN. Physician. Cleveland, Ohio.
Dear Dr. Norman: I am just doing fine after the "superb"
parathyroidectomy and resection of tumor you did on me on 5/26/2009 !
Thank you ! As a physician,I would like to
complement you and your team for such a great job. WOW! Now I know
why all the doctors in the US come to Tampa when they need a parathyroid
operation. Your team makes this incredibly simple!
Patient S.P. Boston, Massachusetts. Operating Room Nurse. Thank you for your skill and expertise!!. I am
definitely cured. I feel so much better, and the blood work from June
8,2012 calcium is 9.8 and pth 43. PERFECT!I'm glad I came to Tampa, it was going to be a much bigger
operation here in Boston with Dr Hoden—of course, he only does a dozen
or so a year, about what you guys do in a day! You and your staff put me
right at ease. What a friendly, well organized, professional staff you
have working with you. Everyone made it a very pleasant time. The whole
experience was a "piece of cake'. I arrived at 5:15 am and was back
at the Residence Inn room by 9:20am. I took a nap and then had lunch at an
outside cafe'. Surgery doesn't get any better than that!
Patient: B.W. Surgeon, Houston, Texas. Dear Jim and Jose, WOW, I can't believe how much you
guys know about parathyroid disease and how well you do this damn
operation. Amazing! I watched you interact with the other patients
(12 of us last Tuesday, March 2013), and just listening to you talk and
teach them was worth our trip. I thought I was traveling for your surgical
skills, but after spending several hours as your patient and watching you
work, it became clear to me that I went to Tampa for your KNOWLEDGE. You
know what will happen to me in the coming months and years more than
anybody in Houston does. You have experienced so many patients before me
that you are able to tell me about the age of my tumor, and what to do in
the coming months and years. Yes, your surgical skills are the best (and
as a surgeon I am able to say that!!), but what people don't realize is
how much their doctors don't know about hyperparathyroidism until they are
your presence. Be well my most amazing friends! Thanks for changing
my life in 16 minutes! And thanks for teaching the world about this
Patient E, Oulu,
Finland. Physician Dear Dr. J. Norman and the whole staff of the superb
parathyroid operation you performed in summer 2012. I am physician from
Finland. My first signs of hyperparathyroidism were the kidney stone
attacks. In the first step stones were removed by lithotripsy. After that
was starting the waiting with periodical urine collections. Finally after
2 years was diagnosed the parathyroid adenoma and had thesurgical operation. In the operation was removed right thyroid
gland and hoped that also the adenoma. However after the operation my Ca
and PTH-values stayed in the same level as before the operation. It was
clear I was not cured but the doctors in Finland had no answers for me.
During these two years I was so tired that I was not able to work as
hopeless situation I was starting to look possibilities to get help from
somewhere else. My dear professor in Switzerland gave me address of Norman
Parathyroid Center. After this everything was going like a dream. I was
sending my medical records to center and obtained the message from you
Doctor Jim Norman that my laboratory values and symptoms were classical
for the parathyroid adenoma. I was starting to wait for the operation and
after 4 weeks we were flying to Tampa.
In the early
morning we went with my husband from the hotel with some other patients by
the special transport to Norman Parathyroid center. There we met you
doctor Norman and doctor Lopez and you explained us the procedures and
interviewed us. From the first moment with you and all your staff we felt
that this is a place that we can trust and we felt safe. Finally the
operation was lasting 12 minutes and you Doctor Norman told that it was
easy (we think that every operation is easy for you). Immediately the Ca
values was dropping to normal. Next day I was not feeling so different
while other five patients in the same hotel were saying that they feel so
good, pains disappeared and so on. My recovery was going more slowly:
first step the pains disappeared and sleeping got longer. Now after 5
months I noticed that I am totally healthy.
am grateful forever to you great doctor Jim Norman that you rescued my
life and we send greetings to whole your wonderful staff from the cold
north Finland. We are also impressed of that how effectively everything
can be organized. In future we will return to Tampa as tourists because it
is a beautiful city in great country with friendly people. Editorial
note. When surgeons with little experience can't find the parathyroid
tumor, they often remove some or even all of the thyroid gland. We have
never done this and feel it should never be done. Almost 20% of the
operations we do (and we do about 50 per week) are on people who had an
unsuccessful operation somewhere else. We operate on people from other
countries almost every day.
D.J.Operating Room Nurse.
West Palm Beach, Florida My energy level and sense of well-being is already much
better since you took that “alien parathyroid
” out of my throat. My experience
with you, your staff, and the hospital was positive in every way. Thank
you to everyone who participated in making, what could have been a
traumatic experience, into almost a pleasurable one. I feel great,
and you guys are THE BEST!You
also removed ½ of my thyroid, with a sizable tumor, at the request of Dr.
Kaye. Nobody can believe that you removed half of my thyroid and my bad
parathyroid in less than 30 minutes and I went home less than 2 hours
later… and my scar is less than 1 inch. Even though my doctors know how
good you are and are the ones that FORCED me to go to Tampa to get your
expertise, they are still all amazed how you can do this so quickly,
safely, and successfully through such a small incision. You have been
given a gift that few surgeons have… and these are the words of my
endocrinologist.Now I agree!Thanks for sharing your gift with so many appreciative patients!
Patient: C.W. Boston, Massachusetts. PhD Nurse Practitioner. Dear Dr. Norman, I thought I
would update you on my progress since my procedure. I am feeling so well.My right flank kidney pain and chronic stones, which were becoming
disabling, have resolved. My GFR (kidney function) is rising to normal
levels. The “brain fog” which was enveloping me has lifted. The labile
hypertension which landed me in the ICU has lowered and stabilized. I feel
as though I am now a “normal” hypertensive. My life is better in so
many ways.The procedure was
just as you stated in your information, and my neck scar is invisible. I
was back to work as a practitioner the Monday after seeing you and, I traveled
for three weeks in Europe the week after the procedure, never missing a
beat.I read many letters from
your patients in researching your facility and your team. They seemed to
be too good to be true. For me it is all true and you have changed my
life. Thank you for all of your efforts!
Patient: D.W. Engineer. Tel Aviv, Israel. Dear Dr Politz and Toro: You guys are
amazing. I traveled half way around the world to see you and you
didn't let me down. I am going to frame my picture of the parathyroid
gland tumor. It has been only 10 days and I can't believe how much
better I feel. AMAZING! I wish I came to Tampa 3 years ago so... I
missed out on 3 years of my life with this stupid thing in my neck!
Patient: PM, Temecula, California, Performer/Educator If any parathyroid patient reading these comments is
nervous about traveling a long distance to have a parathyroid operation with a doctor
who seems too good to be true and is unknown by your local doctors, please
pay close attention to what I have to say in this patient forum. I was
scared to trust a website, too, so it took me over a year to get up the
courage to go to Dr. Norman in Florida....not that I didn't check him out
before I left home! I did every bit of research I could to be sure he was
a real doctor, was on staff at Tampa General, and was indeed a Board
member with no complaints against him... and never a malpractice claim.
I was diagnosed with hyperparathyroidism two years ago by my smart,
young internist, who then sent me to an endocrinologist. I learned,
subsequently, that many endocrinologists, even highly experienced ones,
are unfamiliar with this rare illness and are often totally unaware of the
minimally invasive operation Dr. Norman offers to cure it. Their practices
involve mostly diabetes and thyroid patients. In spite of my numerous,
painful symptoms, I was told by my specialists that I was not a candidate
for parathyroid surgery and I should simply go home and suffer. One
endocrinologist told me I might never need an operation in my lifetime.
Another sent me back to my internist to be tested for fibromyalgia
because, in his opinion, "a 11.3 calcium level could not possibly
cause symptoms". Because I had read Dr. Norman' s website from front
to back, I realized, in that moment, that this doctor was seriously
lacking in knowledge about this illness. (editors note: HOW DUMB! ANY
elevated calcium level can cause very serious symptoms).
But, I sought out a third opinion in California from a world class
physician, who concurred with Dr. Norman's data and recommended his
minimally invasive operation. So, I flew to Florida to have Dr. Norman do
exactly what he tells you he will... cure hyperparathyroidism in about
fifteen minutes (in most cases). The experience is unbelievably simple and
comfortable, and I was eating lunch an hour later and touring Busch
Gardens the next day. Honestly! My muscle and bone pain started
disappearing before I even left Florida two days later! Here I am a month
later, like all these other patients, feeling wonderful. My energy is
increasing by the day and I am back to my healthy "young" self.
After the operation, Dr. Norman informed me that I probably had
hyperparathyroidism for at least eight years since the tumor on my
parathyroid was so large.
My point is this...if you are wavering about coming to one of the most
experienced doctors in the world for hyperparathyroidism, you need not
worry. In my opinion, he is an outstanding surgeon and a highly skilled
parathyroid specialist who truly knows all aspects of this illness. He can
give back your life like he has mine and thousands of others. And, I might
mention he is also a compassionate human being with a great sense of
humor. People come to him from all over the world. I encourage you to
check him out before you go to Florida, but your trust will not be
misplaced. Dr. Norman is the real thing.
Patient: A.S. Jacksonville, FL. Administrative Assistant
It has been 2 months since my parathyroid surgery and I wanted to thank
you both so very very much for the professionalism, the kindness and the
expertise you both showed to me. It was a rare experience to have someone
always call me back when they promised, and to call to check on me after
the surgery. WOW.
After the doctor here had told me that I would have to
live with what he called possibly "mild" hyperparathyroidism, I
just could not imagine living my life with the fatigue and the multitude
of other symptoms I was having for over a year. Having always been such an
active person, one that everyone counted on to get things done, the
quality of my life was getting so hard for me to live with. I was
experiencing so much pain in so many different joints & muscles in my
body that trying to sleep was nearly impossible. My hip pain (where they
said I had the bone loss) was nearly unbearable at times. (Editor's note:
her doctor calls this "mild" disease because her calcium was not
above 11.5--this is bad advice!!! The height of the calcium does
NOT correlate with the severity of symptoms. Read "10
Parathyroid Rules of Norman").
I just wanted you both to know how blessed I feel to have found your
website. I get teary eyed just thinking where I would be right now if I
hadn't. I have been able to sleep like I used to and get up refreshed and
ready for a hard days work (which I like). I have my energy level back and
a whole new attitude on life (especially since the doctors here scared me
into thinking I had cancer). I have not had one muscle pain or joint pain.
The hip pain has disappeared completely. The terrible acne I was having is
even clearing up. I would never have believed all this was because of the
hyperparathyroidism but I am convinced now. I have a great respect for the
balance of calcium in our body and take mine faithfully.
I just wonder if you have any idea how much you do for people and how
much admiration and appreciation your patients have for you and the
wonderful way you touch their lives. I know you have changed mine. The whole experience was wonderful. My husband still raves about how
great the hospital staff, you and Kelly were. He can not believe how well
it all went, and he is grateful to have me back to normal. He had such
anxiety about me finding a surgeon on the internet but he is so happy now
that I did.
I'm sorry to be so long winded but I could not let any more time go by
before I told you all this. Thank you again so very very much. Feel free
to give my e-mail or phone number to anyone that has concerns about coming
to you for the surgery...I will forever be one of your biggest fans.
Patient: M.S. Charlotte, North Carolina. Medical
Kelly, I just
wanted to add my voice to the many others who are so grateful to Dr.
Norman and you for giving us parathyroid patients with hyperparathyroidism an
alternative to the old-fashioned standard parathyroid surgery. As a nurse and a medical malpractice
attorney, I am personally loathe to any surgery, knowing as I do that bad
outcomes do occur. However, when I'm told that I must undergo surgery or
continue to lose calcium from my bones, then I look for the least invasive
surgery, the most experienced surgeon with the best outcomes, and as
little down time as possible. My endocrinologist recommended a general
surgeon who performs standard surgery with a 6-8 inch incision and
recovery period of 6 weeks. This was not acceptable to me. I work full
time and have a son getting married in September. Most dresses don't
allow for 5 inch neck incisions! The Internet introduced me to Dr. Norman
who offered an alternative I could live with: minimally invasive surgery,
a one inch incision, and no down time. What could be better!
I had surgery 3
days ago, drove home from Tampa to Charlotte with my husband the day after
surgery, played with my grandchildren and went out for dinner yesterday,
made dinner including baking pies today, and feel great. Thank you, Dr.
Norman, for your caring, competent ways. Now I can go on with my life
uninterrupted and wear a sexy dress to my son's wedding.
UPDATE: 3 months later:
Kelly, please convey my thanks to Dr. Norman once again. My son is being
married this Saturday and as Dr. Norman told me, my incision is barely
visible. I can wear my beautiful dress and feel good about the way I look
rather than look like my throat had been slashed if another surgeon had
performed the surgery. I just told another patient that I feel like
singing your praises to the world and I do. Thanks to both of you and I'm
going to have a great time this weekend!
Patient: A.W. Memphis, Tennessee. Wife of Plastic Surgeon Thanks for a superbly orchestrated experience. I'm well
on the mend here 1 week later and can't believe how much better I feel
already! Thank You, Thank you, Thank you! And thank you for treating me so
special when you have so many parathyroid patients to take care of.
I have never heard my husband be so complimentary of
another physician, especially of another surgeon. He truly admires what
you are doing and your "incredible skills" (his words). Thanks
so much for being so skilled that you changed my life in 17 minutes!
UPDATE: 3 months later: Wow! I feel great! I'm back to my old self
and virtually every problem has gone away. I'm so glad we figured out that
hyperparathyroidism was causing my symptoms and that you were there for me
to cure me so quickly and expertly! Thanks!
London, England. Dr,
Norman, this e mail is long overdue but I want to thank you from the
bottom of my heart for your zeal and professionalism and that of your
team. Since our return, I have not stopped singing your praises, telling
anyone who is or is not interested about our trip to Tampa! People often
wish they had not asked because the tale is not a short one! Having read
much of your material over and over again and having watched many of your
teaching videos before our venture, I am deemed to be an expert by those
who know no better. Thank you for making me sound so clever and informed
on the subject!
attitude could not be more different from so many a consultant/doctor (and
otherwise bad teachers) who prefer to posture in their pride rather than
try and convey their expertise in a manner that can be understood by those
with no medical training. Such was the case with the doctor here who
showed a remarkable lack of interest in Mum's treatment, saying it had
been undertaken against his advice and preferred to sneer (he said that
others in his care had higher calcium readings and I was consumed with
pity for these poor souls). He still tried to argue that Mum's high
calcium could have another root cause. Furthermore, he continued to try
and justify the decision to administer a high dose of vitamin D to Mum
(which, thankfully, I did not allow them to do in view of the material of
yours which I had read). He did not have a clue!
had her blood tested on the 22nd April 2013 - two months after the
procedure as you had requested and the results are: PTH: 4.1, Calcium 2.3
and vitamin D3 75.4 (all normal European units). In the few days after the
operation on the 20th February, 2013, I noticed a significant improvement
in Mum and this has continued since our return. Mum's ability to
articulate, her mood, balance and muscle strength have improved beyond
recognition. We are both so grateful.
thank God for the amazing skill, dedication and standard of care of you
and your team. Mum felt like royalty and, more importantly, you saved her
life. God bless you in your work – for helping my Mum and countless
others – may you long continue. Kindest regards, Catherine.
FRUSTRATED AND A LEAP OF FAITH!Patient:
Zach. 15 year old boy. Dallas, Texas.
During the early
spring of 2014 my son (Zach) was diagnosed with Mono (Epstein-Barr
virus).Zach is 15 yrs old,
plays high school baseball and football and lives the normal life of a
teenager.He has a history of
a broken arm, broken finger, tiredness, joint pain and joint issues.Being a sports family, we had chalked all of this up to normal
sports injuries and all part of growing up.As spring became summer, he did not seem to be improving from Mono
and our local doctor conducted additional tests and determined that Zach
had a calcium level of 11.5 and we were referred to a local
endocrinologist. CT scans (dumb!) and more test were conducted along the
way. Calcium levels still in
the high 11s and low 12s. Fortunately for us, we live near a large
university and Zach was seen by their head of Pediatric Endo.After the initial visit, test were scheduled as well as additional
scans. All the scans were negative and another visit was scheduled a few
months down the road.So much
for the large university medical center being the answer to our issues
(NOT). After constantly reading Dr. Norman’s web site, downloading the
CalciumPro App and doing research, we felt like we needed to explore other
avenues and Dr. Norman was our best option.Problem was how to get there…Due to our insurance (USMC retired), a change in our plan was
required that would force us to endure a significant portion of the total
bill.Got to do it for the
kid!In mid August, we decided
to change our insurance plan, contact the Norman Parathyroid center and
hopefully get some answers.On
the 18th of August we gathered all of Zach’s medical records
and had them forwarded as instructed.Now we wait for the call from the center to tell us the next step.
On Wednesday of that same week, we decided to let Zach
know over dinner that we had decided to contact Tampa and were probably
heading in that direction as well as to let him know what other
information we had found out.As
we sat for dinner, the phone rings as per normal.Begrudgingly, we decide to answer the phone and it is Dr. Norman.We explain to him that we were just sitting down to speak with Zach
about the way ahead and he asked if we would put him on speaker phone and
we could talk about it together.Over
the next 20 minutes or so, our family became convinced that we had to
“take our Ferrari to the Ferrari dealership”.Dr. Norman told Zach he only had two choices “when do you want to
have surgery and who do you want holding the knife”.Zach knew who he wanted holding the knife and we called the
scheduling office the following day to schedule his surgery.Zach’s surgery was slated for the following week (28 August). We
spent the night in Tampa and reported to the hospital around 1100 as
scheduled.Upon arrival, the
staff was great as was the in processing.Dr Boone met us in the waiting area and explained the process and
answered any questions we had.Zach
was set up in his room, had another negative scan (which Dr Norman
prefers!) and was prepared for surgery. Throughout this time, Dr. Norman
would stop by ever so often to let us know how much longer to expect to
wait, update us and answer any questions we had.Zach’s surgery lasted about 25 minutes and while he was in
recovery, Dr. Norman came out to brief us on the outcome.Sure enough, tumor found, removed and a life size picture of the
tumor provided.We went home
the next day with instructions to take the calcium. We contacted Dr.
Norman with some questions and for the next few days, he was in constant
contact checking on Zach.He
even sent us a text at 0130 to let us know he had received our voice
message.We are now about
seven weeks out from the surgery and getting life back on track.Can’t say enough positive
things about the Norman Parathyroid Center and our experience.Hard to imagine the pain and suffering our son would have endured
had we not headed to Tampa. Zach
played in his first high school football game about 5 weeks after surgery.THANK YOU Dr Norman and staff!
Patient: S.W. Dallas,Texas.
Retired Math Teacher. I just wanted the doctors to know how much I appreciate
everything they did for me (and your office as well). I love my new
self!!!!!!! I cannot say for sure my brain is working any better
just yet (it's only been 2 weeks), but my fatigue and bone aches, moans
and groans, etc. are GONE. I am telling everyone I am cured and how much
better I feel. I also believe it has made me a nicer person (must be the
hormones). Anyway, just a THANK YOU!!!!! God is good!
Patient: C.V. San Diego, California. School Principal. Dear Dr. Jim,
P.P.S. It was such fun to zoom in on my little red dot on your
patient map today! Since we live in a pretty rural area, it was
obvious which one I was!
Patient:D.M.Computer Programmer. Lime Rock, Connecticut. Everything you read and hear is true. One of the most
extraordinary experience of my life... I had the pleasure (and luck) to
have met Jim Norman socially a few years ago. He was introduced to me as
having developed a medical technique that had touched the lives of
thousands of people from all around the country and world. He was, my
friend told me, a "Rock Star" among surgeons and physicians.
I was immediately impressed by both his absence of false humility ("I
hear you're the best at what you do", I said as we sat to dinner.
"Yup, it's a blessing to do what I do. Now, what's good on the
menu?", he replied) and more impressed by his total absence of any
arrogance or hint of intellectual superiority. Two years later,
after seeing his amusing Tweet about an insufferable fool of a jeweler who
disbelieved the authenticity of the Rolex watch Jim had won at this year's
Daytona 24hr Race, I thought to visit his website to see "what he
did". Long story short? His brilliant exposition on
hyperparathyroidism knocked me over on the spot. I knew I had it!!
I called my primary care physician the same day and, while apologizing for
seeming to be a hypochondriac, asked if my Serum Calcium level was being
measured in the routine blood work I had just had drawn. He assured me it
was part of the annual screening. Well, gang! Went to see him later that
week, he looked over his glasses as he reviewed the reading and said to me
with a smile. "Well..."Mr.Hypochodriac", how did ya know?
It's 10.4!!" He went right to Jim's website (parathyroid.com),
and it took him all of 2 minutes to validate Dr. Norman's science, and to
remark that this was a very UNDER-DIAGNOSED disease.
WE ordered up a PTH level immediately, and this time when we looked at the
results he said to me, "Are you ALWAYS this right??". In
this case I was right in my diagnosis. How lucky I am to have a PCP who
recognizes and welcomes patient input, and is enlightened rather than
threatened by NEW KNOWLEDGE . He is both willing and eager to learn more
(and will be when I sit with him in the next few weeks).
My experience with the procedure was the stuff of legends.... every moment
of the day (which started at 5am! and had me back in the hotel before
noon) was something I will be telling my GREAT-grandkids. After the 15
minute operation and a hour so in recovery, I took a 20 minute nap at the
hotel and went out for a 3 mile walk down the Riverwalk in Tampa
(and I haven't done a walk that long in years). I flew home the next day,
have absolutely no pain two days after the procedure, as I type this am
back in my office in NW Connecticut. I have energy, and APPETITE!
and slept the night through waking refreshed and clearheaded.
If you've got this nasty little disease... these are the folks who will
change your life. Don't put it off, even though the disease won't kill you
(right away at least, it just primes the pump for the heart attack or
other catastrophe that will actually do the job). The indefinable
"vague neurocognitive symptoms" and hard to characterize
"malaise" just make life...well, not so much fun. 15
minutes in the OR and bingo, like Dicken's Charles Darney, RECALLED TO
Patient: D.D. Calgary, Albert,. Canada Please put this on your website! It is just so much easier now to be
I could go on and on, but I am sure you have heard it all thousands of
times before! You Americans really know how to do things! When my husband first came across
your website, I had to double and triple check you guys out!
It all sounded so good that I was sure it was bogus. Here in
Canada we would be all, "Well, we will do our best and hope you feel
a bit better. We can't make any promises, though." I
checked out Tampa General. I checked those online doctor reviews.
I checked to see how many times you had been sued, because everyone
in Canada knows doctors in America get sued all the time over every little
thing. Then with the strong support of my endocrinologist here, I
contacted you guys and could not have been happier with every aspect of my
care and treatment. Your whole system makes everything so easy.
There is nothing you haven't thought of, which is a really big deal
when patients like me are so sick they can hardly see straight.I am absolutely thrilled with my recovery and cannot thank you all
enough! I should have written much sooner, but have been busy
living! Keep up the excellent work!
E.L.Winter Haven, FL.School Teacher Dear Kelly,It is so nice that you are still there, but then again, why would
anyone want to leave such a wonderful office.When most people talk about being “Reborn”, they are talking
religion. Not me… Unless the Norman Parathyroid Center is really a
Temple. Today is
My 5th Birthday since my parathyroid mini operation,
still feel fantastic.My
osteoporosis is getting better…with every bone density test I take.My husband and I still tell people that it was the
best medical experience we have ever had. From the minute we walked in the
door for the initial consultation, to the time we left Tampa General,we were treated as if I was the most important patient you ever
had. You also took time to let my husband know what was going on every
step of the way.No one could believe that I went back to work the
very next day.So
once again Thank you, Drs, Jim and Doug, and your wonderful staff, You
changed my life!
Colonel, US Air Force (Ret). Houston, Texas Dr.
had no idea what to expect coming down to Tampa General but you need to
know that it was the best medical experience I have
ever had. I knew I had made the right decision when I met a lady in
the waiting room who had the wrong parathyroid removed by another doctor
and was left with a terrible scar. I watched how Dr. Politz talked to the
family before and after and I think you have a great partner in him. When
I awoke, everything was crystal clear: my hearing, vision and movements! I
had to touch my hand to the bandage because I didn't think I had surgery.
Shortly, you were there explaining I had a huge tumor removed. You
returned with a picture and answered my email questions. I almost want to
cry when I think about how many people are being treated,
as I was for years: myendocrinologist
watched this tumor for 7 years and then finally agreed to send me
to other less qualified surgeons to receive a huge scar and a 50/50 chance
of success or less. Since the procedure, my blood pressure has dropped 20
points. That was three weeks ago. Cholesterol is perfect. The stiffness I
felt around my hands, wrists, face and knee caps is gone. My energy level
is way up. The only negative is I waited too long to see you.
Thank you, Drs. Norman and Politz. I will never forget either of
you and I appreciate the new life you have given to me.
Patient: C.B. Boca Raton, Florida. Attorney. Dear Dr. Norman and Dr. Politz: I just wanted to take
the time to thank you for being two of the most wonderful Doctors in what
I would imagine the entire world. You are not only blessed with the
knowledge but with a kind heart when treating your patients. I wonder now
a week after my parathyroid surgery, how is it possible that I feel so different. My
energy levels are way back up, my depression is gone and my bones even
feel younger!! I get nervous thinking it won't last it is so unbelievable.
I also sit and think where were my doctors in diagnosing my parathyroid
problem?? I honestly feel like I lost perhaps 10 years out of my life. I
was always sleeping, miserable and contemplating what was causing this. My
calcium bounced up and down and my PTH level was high and still they said
"We will watch it" watch it what destroy me? (Editor's note...
She is right... watch what??? Watch the tumor destroy your life
slowly????). Then I decided to research my symptoms and there you
both were on the internet. Your staff guided me from day one and scheduled
me for surgery six weeks from my first call. When I arrived at the
hospital so early in the morning there was Dr. Politz with his smiling
face to greet me. The nurses were terrific, the scan a breeze, and then I
met you Dr. Norman I felt like I had known you for years, you were so
patient, kind, caring, and most of all confident in what you do!
What more can I say, except thank you, for my tiny incision, removing
my bad parathyroid gland and my thyroid nodule in only 16 minutes and
giving me back my life. I wish I could go on the circuit and tell the
world---watch your calcium if its up call Dr. Norman and Dr. Politz-no
discussion. Take care, you run a tight ship with two great captains.
Patient: A.C. Austin, Texas. University Professor (LETTER TO ANOTHER
POTENTIAL PATIENT) Hello Ann, Funny, we're both from Austin and have a
parathyroid problem... here is what you need to know...
I am happy to recommend Doctors Norman and Politz. They are truly the
experts in the field of parathyroid disorders and surgery. I understand
being concerned about not meeting the doctors first. I was, too. I think
that's totally understandable. In fact, I was diagnosed with primary
hyperparathyroidism (say THAT three times!) THREE YEARS before I did
anything about it. I had hoped to get things under control short of
surgery. That was dumb!
But let me tell you something very important. As it states on the
parathyroid.com website, this condition does NOT go away without surgery.
AND if you let this calcium level continue unchecked, IT REALLY WILL RUIN
YOUR LIFE. I learned A LOT in the three years I waited. I so wish I had
gone immediately for surgery. You see, the body really doesn't like high
calcium levels and the longer the levels are high, the worse the symptoms
get. Eventually, most (really, ALL) will suffer needlessly and have
possible heart problems, particularly valve problems (calcified valve),
osteoporosis, and other complications. All this is talked about on the
website and in various links on the site.
I had NO general anesthetic. I wanted to avoid that. My operation took
16 minutes and I left the hospital 1 hour after the operation. I flew back
home to Texas the next day. Because their was no general anesthetic, I
recovered very quickly and I am 56---near your age.
Ann, I am a HUGE skeptic about doctors and the medical profession in
general. I will swear on my mother's life, there are NO BETTER SURGEONS
than Jim Norman and Doug Politz for this condition. I totally trusted them
and they did an excellent job. I had this condition for at least 10 years,
come to find out. I now actually sleep through the night. I haven't been
able to relax like this in years!!! My hair quit falling out. It's
beautiful and thick like it was in my twenties. These were two of my big
symptoms (insomnia and hair loss), but I also had high blood pressure and
osteoporosis. The calcium loss in the bones IS reversible, but taking
calcium daily is imperative after the operation. The doctors emphasize
that, especially following surgery. I had followup blood work 3 weeks
after surgery and my calcium level has returned to the normal range (9.7).
I was and am ELATED.
I didn't realize how bad I felt until AFTER the operation. It does
improve your life. Some people rave that they are completely changed--It's
a life altering experience they say. I do not doubt that for a minute. It
wasn't quite that dramatic for me, but it IS ONE OF THE BEST DECISIONS
I'VE EVER MADE. Do it ASAP. I totally understand being hesitant and also
nervous about the operation. I hope this info helps quell negative emotion
because I know I was scared and looking back, there wasn't a need for it
(although nervousness before any operation, even just a little, is
expected, I think). By the way, about me--I am a professor at ACC. I
research thoroughly and I researched this via books, the internet, two
local doctors and a couple surgeons here in Austin. I wanted the BEST and
I KNOW I got the best.
I also know--and I will repeat---you need to get the offending gland
OUT. I wish someone had stressed this with me years ago. That being said,
I'm so grateful Dr. Norman and Politz exist and have done MANY thousands
of these surgeries. Think about it--if they don't have it "down"
by now, they're idiots. But I've met them and I can tell you that they are
experts, professional, handsome (I know, not good criteria to decide on a
surgeon, but they're pleasant to look at) and they both are personable and
Patient: M.P. Winton, California My wife
Mable had Parathyroid surgery on 25 Nov 2013. She has made
steady progress since then and is doing extremely well. We just want to say THANK GOD for you and your
team. Your level of professionalism and compassion set the standard. I
think that I have told everyone in CA about you guys (well almost all).
You have developed the BEST Clinic of any type in the world. All doctors
could take a lesson from you. We thank all of your team from the
first call through discharge. Each one was professional and kind and more.
Dr. Norman shared with us his reason for entering this work. We are glad
that GOD led you and you obeyed. We will be praying for your continued
strength and health. God bless you and your work.
Patient: C.P. Chicago, Illinois. Securities Broker. You operated on me on May 10th and found that all four
of my parathyroid glands were enlarged. You took the top two out and parts
of the bottom two. I got the results of my first blood work back today,
and my PTH was 16 and my calcium was 9.9. Obviously the 17 minute surgery
was a perfect success! I want to thank you for taking such good care of
me. I am feeling so much better every day and I am planning to really
enjoy my daughter's wedding this Saturday now that I am feeling so much
better. I owe you a debt of gratitude that I can't possibly repay. Thanks
again for all you have done for me. It makes me happy, but sad, every time
I tell someone here in Chicago, IL that the best doctor care I have ever
received came from 1200 miles away in the form of Dr Jim Norman and Tampa
General Hospital. I can't even get my own doctor, one mile away, to return
phone calls or respond to me in a prompt fashion. You are everything your
website said you would be and more. Thanks again for everything. Please
tell your whole staff how awesome they are and how much I appreciate
everything they did for me. Take care and I am sorry I was such an awful
patient! (Editor's note. Even people with 4 bad glands can have a
mini surgery at our clinic, less than one inch incision, under 20
Patient: G.M. Boston, Mass. It is now eight days (04/16/09)since you operated on my
husband, GM, and I have the love of my life back!!!! He has been
experiencing wonderful changes almost every day and how does one extend a
sufficient “thank you” for providing that success? You, Dr.
Politz and the entire staff have gone above and beyond what was expected.
Too bad everyone in the medical field can’t be aware of how to do things
“right” and you sure know how to do that. It saddens me to have
seen the downhill change in Gary’s quality of life over the past ten or
so years and had someone known what to do, he shouldn’t have had to be
so miserable for so long and not know why. That’s all behind him now.
Just in the past week, his energy level has greatly increased, his hair
has stopped falling out, noticeable changes in memory and concentration,
no aches or pains or night sweats and it just keeps getting better every
day. Yes it is true, even the people in Boston come to Tampa for their
parathyroid surgery... for THIS reason!
K.G. Raleigh, North Carolina. Dear
Dr. Politz, I know you hear this often; thank you! You have healed
me and there are few words to express my deep appreciation for your
expertise as a surgeon and your wonderful "bedside" manner. As a
professional counselor, I had quit my career last year due to feeling so
bad and within 8 post op days now, I feel a new beauty awakening
within me. This is a priceless feeling after being ill.
The scar is actually beautifully done and as a former nurse, before
becoming a therapist, I know to appreciate a surgeon's handiwork as well!
You and Dr Lopez are superb! I am thankful, and as a very, very, fair
skinned sort of cool weather girl... I love Tampa because of the Norman
Parathyroid Cemter. Tampa will be beautiful to me in my
mind's eye forever, forever, and a day! GOD bless you, your partners and
the wonderful staff. The post- op directions are outstanding; let this
young 59 yr old just say, You rock! I even love my little yellow
bruise; it means "Cured"! I will always be thankful. Have
a wonderful summer.
Patient: D.D. Detroit, Michigan. Chemical Engineer - Dow
Healthy skepticism is what I have for informational Web
sites. Can you trust what's stated on a Web site? How do you choose a
doctor to do a complex parathyroid surgery when that expert is half a country away?
These are just a sampling of the many questions I found myself asking in
March, 2003. Our local surgeons perform only "collar"
surgical procedures. This operation requires a side-to-side neck
incision. This was rather unappealing. I began searching the Web to
educate myself on hyperparathyroidism. That's when I found Dr. Norman.
After thoroughly reading all the parathyroid information, I needed
some independent verification for at least some of what I read. Dr
Norman's site claimed he himself held patents inventing Minimally Invasive
Radioguided Surgery (MIRP). As a person who's spent their career in
science, I ordered copies of these patents and read them. Sure enough, Dr
Norman had indeed pioneered this breakthrough procedure. My hopes went up.
I emailed Dr Norman's office with some questions. To my utter
astonishment, Dr Norman himself replied to my email. Dr Norman and I spoke
by phone and he patiently addressed my concerns and questions.
From the moment I walked into Dr Norman's office, to the
time I left the hospital, patient treatment was first class. Dr Norman is
a very personable doctor. He took time to explain the surgical procedure
and what to expect after surgery. During the admission procedure at Tampa
General Hospital, I privately asked some of the staff for their candid
opinions of Dr Norman and his surgical staff. Their response:
"they're the best". From my personal experience, they were
right. Without reservations, I would highly recommend Dr Norman as a FIRST
choice for parathyroid surgery.
Patient: C.M. Boston Massachusetts.
Hey Dr Norman and Lopez! Things went great this morning!
I feel great. Here is a picture of me out
at "Howl at the Moon" Friday night in Tampa after my surgery,
paying tribute to Dr. Norman (See mirror in background)
Only paid 7 bucks for my bid on the mirror, but would've paid tons more...
can't believe I had surgery this morning and I'm out partying this
evening. You guys ROCK! (editorial note: if you look close you can see a
bandaid on her neck.)
H.M.Boston, Massachusetts. Failed First Operation, Tumor in Chest. Please
put this on the web site! Can't
thank you and all the staff enough for my incredibly simple parathyroid
operation! Just received my post-op blood test
results: PTH is 40.6
and calcium 9.2! For those who don't know about me, I was
one of the few whose parathyroid tumor was in my chest, not my neck.I was diagnosed 7 years ago and went through 2 series of venous
sampling, a failed operation and
attempted parathyroidectomy that resulted in removal of half of my
thyroid, and more sestamibi scans and other tests than I could count.
Everything was inconclusive, the tumor was reported everywhere from my jaw
to my chest and I joked that it was probably somewhere in my feet! After
passing 2 kidney stones and having 5 more too large to pass found, my
endocrinologist (up here in Boston)
recommended you as a possible hope! What a blessing! The staff at
TGH found the tumor on the first scan
(in less than 5 minutes). You,
your staff, Dr Bloom and the people at UCH got everything ready for
Wednesday October 17. I could
not believe it when my brother told me it still only took 20min and
without the Polaroid snapshot you left me, it would have been hard to
believe it was out. It was too easy!
Friends out there, know that wherever your tumor is, Dr Norman CAN
get it, mini surgery, and all! Thanks again! Editorial
Note. This is a routine case of a parathyroid tumor that was easily
seen in this lady's chest PRIOR to her first operation. It was seen on
EVERY sestamibi scan she ever had (a total of 6 of them!)... but EVERY one
was misread by the radiologist and none of the scans were seen by her
surgeon. Thus, her surgeon operated on her neck... and had ZERO chances of
finding the tumor because it was not in her neck. 7 hours of operating and
they took out her NORMAL thyroid gland since they couldn't find the
parathyroid tumor. Then she had several MRI scans, CT scans, angiography,
and venous sampling. These tests are dumb and NOBODY should have these
tests. Pick your surgeon wisely and this nonsense should not happen to
you! We operate on tumors in the chest every week. Most had an unnecessary
operation prior to coming to us. Don't let your local general surgeon
operate on your parathyroid glands!).
Patient: C.V. San Diego, California. School Principal. Dear Dr. Jim,
P.P.S. It was such fun to zoom in on my little red dot on your
patient map today! Since we live in a pretty rural area, it was
obvious which one I was!
Patient: P.R. Denver, Colorado. Registered Nurse.
Kelly: I cannot thank you enough for your professional and
efficient assistance that allowed me to have a tumor removed from my neck
in 14 minutes. I am grateful for the well done parathyroid Website that put me
in touch with Dr Norman, who is obviously, the best at what he does in the
world. You and Dr Norman are to be complimented on having a smooth
running system so well coordinated to offer your patients the most pleasant
and positive outcome possible. As previously discussed, I would be
happy to speak with any potential patients about my experience. You may
share with them my email address.
Patient: J.P. Boston, Massachusetts Dr. Norman, Your peanut butter cookies will be on their
way to you tomorrow. I am doing great following my 11 minute parathyroid
operation! We all were amazed of the way we
were treated by your personnel and you. I think the health providers up
north need some lessons on how to treat patients. Hope you enjoy the
cookies, we love you!
Patient: IH. 84 Years Old. Two Previous Failed Parathyroid
Operations. I am a 84 year old female. For approximately the last twenty
years I have been in treatment with a world renowned endocrinologist at
New York's Presbyterian Hospital of Columbia-Cornell Universities.
She has been monitoring my bone density and above normal calcium levels.
In 2002 at her recommendation, I was operated on for removal of the
diseased parathyroid gland that was causing the high calcium levels in my
blood by a top rated surgeon at Columbia Presbyterian Hospital.
Unfortunately after a four hour operation he was not successful in
locating or removing the parathyroid tumor, as he explained, it must be in
my chest and he did not want to open my sternum to find it due to my
advanced age and that I lead a very active and sporty life. Since
my blood calcium levels were slowly rising to between 12 and 13, my
endocrinologist was searching for a new surgeon in this field somewhere in
New York for a repeat operation, the 2002 surgeon having passed away in
the interim. She found a reputably top surgeon at Memorial Sloan
Kettering Hospital in New York. With him I had my second unsuccessful
operation in 2006 which also lasted
over 4 hours. The surgeon asserted that since he did not find
the bad gland in the neck, it must be in the chest behind the sternum,
which he did not want to open because of the difficulty of this procedure
and recovery required for an 83 year old patient. For me his
decision to not open my chest
was in retrospect very fortunate. After this operation my
endocrinologist was unable to suggest other remedies for my dangerous
calcium condition, except to suggest to stay away from milk, cheese,
yogurt and other high calcium foods. I'm quite unhappy with her that she
did not try harder. Why do they think the best doctors are all in New
York? If a doctor is not in New York they can't be an expert?
husband was unhappy with this answer and started searching on his own. This
led him to the website of Dr. James Norman at Tampa General Hospital who
claimed that when other surgeons were unsuccessful in finding and removing
diseased parathyroid glands he had a 99% plus success rate. My
husband contacted him and in October 2007. PRIOR to operating, Dr Norman
reviewed all my scans and said that the previous doctors had misread the
x-rays and that the tumor was in my neck in a very typical location and
that he could remove it in less than 20 minutes. Dr. Norman operated on me
and found the bad gland within four minutes in my upper neck, not my
chest. The whole operation took just 16 minutes. My neck incision was
only 1" and was closed with a band-aid. I was discharged from
the hospital by noontime the same morning. Now my latest blood
calcium levels are normal and I feel fine. My children say I act
like a new person. Dr Norman has saved my life, and made my doctors up
here in NY look like beginners. He knows more about this disease than all
the doctors I have ever seen combined.
C.S. Brusnwick, New Jersey. Operating Room Nurse. Dr. Norman, I want to
thank you for making my surgery on July 8th such a wonderful experience.
Working in the operating room every day at a large hospital allows me to
appreciate the good surgeons from the bad. And the great ones from the
good ones. If only the rest of the patients out there knew what us
operating room nurses know! Now I know why you operate on so many
nurses (at least one per day!)... because we understand that not all
doctors are good, and few are great. You are great, and everything about
the entire experience was great. Keep up the great work, and take care of
yourself ! We need you to live a long time!
Patient: J.P. Dayton, Ohio. Dr. Norman, Dr. Politz and Dr. Goodman are the
smoothest functioning medical team I could have ever expected to meet.
With this team there are no surprises and every step is timely!
Pre-qualify (by phone with Dr. Goodman), schedule (by email with the
office), show-up at 5:30 AM (have a personal consultation with Dr.
Politz), meet the nursing staff, (have personal consultation with Dr
Norman), get sestambi x-ray, view the x-ray with Dr. Norman (he explains
what he will do), meet the anesthetist and relax quickly as the operation
will be over in about 20 minutes. Wake up and talk over pictures of tumor
and results with Dr. Norman and be on your way to breakfast. We enjoyed
dinner at the Columbia, took a street car ride back to the Westin Tampa
Bay Hotel and had a nice Delta ride back to Dayton, Ohio the following
day. The above took 48 hours and should have been done 5 years sooner if
my Doctor’s would have diagnosed the high Calcium blood test results and
followed through with a diagnosis of Parathyroid disease before I found
site. I am Post -Op two weeks after being cured of Parathyroidism and the
results are amazing. Bone pain is gone and sleeping 5 hours instead of 2
Patient: N.M. West Palm Beach, Florida. I never knew I had a parathyroid problem because you
don't feel calcium being leached out of your bones or kidney stones
forming, but after reading about bones, stones, groans and moans that are
a part of hyperparathyroidism I realized what caused my past kidney stone
attacks and my osteoporosis and my stomach problems. I was told I had a
high calcium level by my family doctor and that is how we found it. I had
a friend who had been diagnosed with hyperparathyroidism and was just
going to Dr Norman the following week. I was anxious to see how she did
and she described it as "incredibly simple, just as he says on his
web site". So I had my operation and all went perfect. My operation
took 15 min and I went home in 1 hour. I was fine after - no pain at all.
I was going on a trip to Europe the week following my parathyroid operation and
right before I left (It was on a Sat night at dinner time) I got a little
concerned because I had a lump under my incision. It didn't hurt but I
could feel it when I put my hand there. I called Dr Norman's private
number and apologized for calling at dinner on a Sat. but he was so kind,
and said that was why he gives people his number. He assured me that it
was just swelling and would go away in about a week so off I went to
Europe and he was correct. I never had a problem and it disappeared
While on the cruise, I still had a little redness by my 1 inch scar and
even though my friends said you could not notice the scar - it wasn't even
a week old - someone came up and asked if I had just had a parathyroid
operation. I said yes and she said she would never had noticed but that
she had had the same operation. She had had hers done in Tampa by Dr.
Norman. Here we were in Spain and we both had the same Doctor! Her scar
was completely gone and we couldn't even find it.
While I was waiting in the hospital in Tampa for my turn - I was number
10 for the day and had it done before noon... I was talking to other
patients who were waiting for their turn to be cured. One girl who was
scheduled right before me had come from Indiana and had had the operation
done in Indiana previously and they didn't cure her. It was a 5 hour
operation and she had a 5 inch scar and had been in the hospital 3 days
and they didn't get it out. (Couldn't find it). She went to another doctor
and had another operation with another 5 inch scar and again was in the
hospital 3 days and again they didn't get it. Then she heard about this
doctor in Tampa (Dr. Norman) and came down to Florida. He did the
operation in 12 minutes and with a 1 inch scar and got it. I saw it that
day with my own eyes. I am so glad I heard about him and that I lived
close enough that I didn't give it a second thought about going to Tampa
(I only live 250 miles away in West Palm Beach... and all the
endocrinologists here send their parathyroid patients to Tampa). Another
patient that day was from California and a couple of them were from New
York and Texas.
I talked with my family doctor about Dr Norman and he said, "he is
the guru". I was sure that since he was so well known and was the
"guru" that he might be all business with no bedside manner but
both he and Dr. Politz talk to you before surgery and they have the best
bedside manner ever. I know this is not important if they do the job but
it is very nice as a bonus. As you can see, I'm very pleased with the
whole thing and my calcium level is normal now. I feel great, and am so
glad I had this done.
Patient: L.G. Tampa, FL. Yoga Teacher Dear Dr. Norman: Yesterday I burst into tears (of joy)
in the shower because, for the first time in more than three years, a
handful of hair did NOT fall out when I shampooed! I’d been complaining
of hair loss for years but was told by my doctor that it was probably
because of stress and aging. I now know that it was just one of the
symptoms caused by the parathyroid adenoma which you so skillfully removed
from my neck on November 6, 2006.
Let me state for anyone reading this that I was NEVER officially
diagnosed with hyperparathyroidism by my internist. He mentioned it as a
possibility, but also said my repeated elevated calcium levels were really
"not that high". When my parathyroid hormone level tested in the
normal range, he suggested we wait six weeks and run the blood work again.
Meanwhile, I was miserable. I had terrible acid reflux which had caused
hoarseness and a constant cough, and I was on two Prilosec pills a day. I
had been suffering with bouts of burning diarrhea for about three months.
I had been diagnosed with osteopenia six years earlier at the age of 53
(even though I was on HRT, teach aerobics and yoga, and have always been
very active). And I had also been treated for depression, taking Lexapro
for about a year.
If it weren’t for the Internet I would still be in that state!
Fortunately, when I Googled “parathyroid” your website popped up –
and I read every word. I also watched the video of you performing the MIRP
procedure, which put me in awe of your skill. When I discovered that you
practice right here in Tampa – well, you cannot imagine my excitement.
Your office is less than 15 minutes from my home! It seemed too good to be
Everything I learned from your website – and from your prompt replies
to my e-mailed questions – made me feel more and more confident that my
health problems stemmed from a parathyroid adenoma. You won my heart by
being so responsive to my e-mails. Of course, I did check your credentials
(it seemed a little weird to find a surgeon on the internet). My husband
is a professor at USF and we know several USF med school faculty members
who confirmed that “you are the man” when it comes to parathyroid
surgery. So when my internist still balked at the idea of me having
surgery, I referred myself. I sent copies of all my blood tests and DEXA
scans to Jayme at your office, and I met with Dr. Politz who confirmed the
diagnosis. Still, right up to the surgery I was not convinced that I
really had a parathyroid tumor. What a relief when you said you could see
the tumor on the scan!!
I was your 10th patient that day and didn’t go in for the surgery
until 1:30. Still, I was back home again by dinnertime – a little groggy
from anesthesia but feeling no significant pain; just some discomfort and
a mild sore throat. I took the next day off and indulged myself in TV and
lots of ice cream. The following day I went back to teaching yoga – much
to the amazement of my students.
Your practice is designed to make this entire process simple and
pleasant (as much as surgery can be). I felt so well cared for the entire
time. Your team at TGH is great – from providing cozy, warm blankets to
their upbeat positive attitude.
It’s been two weeks since the surgery and I am simply astounded by
the difference in my life. The acid reflux went away immediately and so
did the diarrhea. My lower legs no longer ache in the morning. I feel more
optimistic and happy than I have in years. And – wonder of wonders –
the hair loss seems to have stopped.
Truly, you have changed my life – just as you have for thousands of
others with this condition. I only wish more general practitioners and
internists understood that, as you repeated to me several times, “high
calcium is never normal” and you don’t have to have an elevated PTH to
have a problem.
Patient: H.H. Highland Beach, Florida. Real Estate
Broker Dear Dr. Norman, It's been only 2 months since my
surgery and gratefully, I can see that everything you said would happen is
coming to pass. I feel so much better that I just cannot understand how my
other doctors could let me suffer as I did for the past 5 years. They said
my calcium was high, but "not high enough" to undergo surgery.
Of course you have seen thousands of times more patients with this disease
than they have, and you told me that the level of the calcium does not
correlate with how much symptoms a patient can have. Now I understand! I'm
a new person! Words cannot adequately express my thanks to you and your
wonderful staff for your outstanding skills and true caring manner. Just imagine,
it took you only 13 minutes to perform my operation and you left a 3/4
inch scar that we can't even find.... when other surgeons told me it would
take them 3 to 5 hours, or more, and leave a 3 to 5 inch scar... and they
said there was a 5% chance, or more, that they couldn't find the tumor.
You are truly a miracle worker. Now I understand why so many people travel
so far to have you work your miracle. I wish I could make my dumb doctors
understand! I'm working on it, as I sing your praises to anybody who
Patient: HS. Wayne, New Jersey. I recently had parathyroid surgery performed by Dr Norman. It was
like night and day from my surgery last year...yes, I had a local general
surgeon operate on me last year and he did NOT remove the bad parathyroid
gland. I thought he was good because of recommendations from my
endocrinologist. But I was nervous and this doctor seemed high and mighty
and so did his staff. I thought he probably knew his stuff and I should go
ahead with the surgery. I had to stay in the hospital overnight. I had a
large scar. I couldn't go to work or do anything for a week. He was angry
when I had an emergency and called his answering service. I felt like an
invalid. And then I was afraid to do anything active afterwards for fear
that my incision would open. In the weeks and months following, I still
felt the same. My blood work and bone density did not get better--my
calcium and PTH were exactly the same. My doctors said they did not know
what I should do. That is when I contacted Dr Norman, and made up my mind
to go to Florida. Well, meeting Dr Norman and Kelly was great!! They
treated me like a human being. My scans turned out to show the last
surgeon took out the wrong parathyroid (he took out a normal parathyroid
because he couldn't find the parathyroid tumor). Dr Norman did the new
surgery and not only took out the correct parathyroid but fixed my scar.
The first (failed) operation took 3.5 hours and I had to spend the
night in the hospital. Dr Norman did the re-operation in 19 minutes
(including fixing my scar) and I went home 1 hour later. Dr Norman, Kelly,
and the hospital were wonderful!! I went home feeling fine and not afraid
to do anything. WHAT A DIFFERENCE!!!! Thank you Dr Norman.
Patient: D.H. Austin Texas. State Senator. Thank you Doctor! How do I get back the past 10 years
of my life that I missed--now that I have some idea of what I missed?? I
feel so much better at 50 that I wonder what I would have felt like at 40
if I didn't have a "high calcium that isn't a big
deal"...? Believe me, my doctor know knows that it was a big
deal and I've made sure he will NEVER make that mistake again with any
other parathyroid patient. I have given him a big chunk of my anger and have educated
(informed) him that he is responsible for me feeling bad for all these
years. He now knows it takes only about 15 minutes to cure a parathyroid
problem, and that hyperparathyroidism IS a problem. He now knows you don't
have to have a calcium near 12 to have severe symptoms. WOW, did I give
him an ear full! Thanks again for changing my life, and for what you do
day after day!
Patient: M.P. 82 Years Old. Dallas, Texas. I had surgery 10/14/2003 with you... but this letter is
about my mom who had parathyroid surgery with you 7/25/2006. She is getting stronger
every day. She is so thankful. She felt better immediately after the
operation, so there was no surgical recovery time!! My Dad needs the
Energy Prescription, as you suggested, to keep up with her!!
One of our Dallas Friends needed Parathyroid surgery two years ago, and
I recommended you in Tampa. I explained my whole story and experience with
you. Instead she went to one of best surgeon in Dallas. The operation took
4 hours and she spent two nights in the Hospital. And of course has a much
bigger cut in her neck and 2 weeks out of work!! (hard to compare to a 1
inch incision and an operation that took 14 minutes... heck, we were out
of the hospital by 10:00 am and she is 82 year old!).
My Mom's Endocrinologist looked at the operation results and the band
aid, and said, nobody in Dallas can do anything like this!! My Mom's
Cardiologist says she is a few years younger for the operation. My Mom and
I are both your patients and you changed both of our lives!
J.S. Atlanta, Georgia. Circuit Court Judge. Dr. Norman, I just wanted to drop you a line and
let you know that I have been feeling much better since my surgery on
I am feeling much stronger and the extreme fatigue is gone. Right now I
would estimate that I am at least 100% better than I was before the
surgery and for that I am EXTREMELY grateful. And my endocrinologist said
I could "just wait and watch if for a while"! You literally
saved my life!
Patient: A.S. New York, New York. Stock Broker Dr Norman, I wanted to drop you a note to thank you,
your staff, and the staff of Tampa General Hospital. I cannot say enough
good things about my experience coming to Tampa to have parathyroid surgery for my
hyperparathyroidism. From the arrival at the hospital (the free valet
parking) through my departure, the people I came in contact with could not
have been any friendlier, more efficient or more professional. Having you
spend so much time with me pre-op and during the scan made me feel as if I
were the most important patient you had ever treated. The recovery was as
easy as you said: unbelievably easy! Your practice is a wonderful example
of what healthcare should be. The next time you travel to New York
it would be my wife's and my great pleasure to meet you in the city and
take you out for dinner. Thank you again for your excellent care--and
please put this on your web site--which helps so many people.
Patient: S.B Albuquerque, New Mexico. A STORY OF LOVE
LOST AND RE-GAINED DUE TO PARATHYROID DISEASE. I had my parathyroid surgery in February 2005.
It is now August, 2008. I wanted to share with you the
life-changing impact your parathyroid
surgery has had for me. (Please
post on your website so people
understand this disease more).
I estimate that I started becoming ill several years
prior to my surgery, and about that time I was in a relationship with a
man I Ioved for three years. However, I had absolutely no emotional
or physical resources to cope with anything that was going on between us
and truly did not understand what was happening with me.
I had high calcium levels but no doctors told me that was a problem.
We separated in 1997. I never really forgot about him, but I had no
interest in contacting him until after my parathyroid surgery.
I was finally accurately diagnosed, had you
remove my parathyroid tumor and as the months passed and I felt
better and better, I began thinking about him. I had scrutinized
your website carefully prior to the surgery and recalled something you
said under the Symptoms page about Changes in Personality. I read
this over again and realized that the description really fit me perfectly
in terms of what I was going through back then, and I started to wonder
what life would have been like for us if I had been healthy when we were
together.So I gathered
up my courage and contacted my former boyfriend.
I directed him to your website to read about those personality changes and
explained what I had gone through with the undiagnosed
hyperparathyroidism, eventual diagnosis and subsequent surgery.We were able to meet again, work things through and realize the
love we still had for one another. He told me that being with me again is
like getting back the woman he first knew and loved when we first met in
We were married on May 25, 2008. I just had to
tell you how grateful I am for your expertise as a surgeon, and also for
the valuable information you give on your website. It brought back
the love of my life to me and a second romantic beginning to a long,
wonderful life together. People are
suffering with this disease and they don’t know it. Thanks for teaching
the world, and thanks for changing my life forever.
S.B. Los Angeles, California. Author Dear
Dr. Norman...also known as Jim...and also known as the most empathetic
physician and skilled surgeon ever! How's that for an
introduction! You performed my parathyroid surgery on November
29, 2007. I have sat down to write you numerous times, but every
time I start an email I think I should wait for another week to see what
other amazing changes have taken place.
was one of those people who discovered I had parathyroid
disease through a blood
test after a routine physical. The symptoms I had (extreme fatigue,
hormonal fluctuations, poor sleep, mood swings, bone aches especially in
my lower back, hair loss, cystic acne, poor skin tone and color) totally
cleared up and I feel like my old self from a decade ago! The
internal and exchanges are remarkable! In comparison, I now realize
that my last chunk of years felt like "invasion of the body
snatchers"! The real, healthy me is back. It's amazing
how the body and mind function when they are operating under optimal
conditions. My hormones began to instantly balance themselves and I
truly feel like a new person...I have so much energy I'm like the
Tasmanian Devil! :)
know you hear it over and over, but I am truly grateful not just for your
incredible surgical skills and knowledge, but for your genuine
understanding, empathy and of course humor. I remember the horrible,
isolated feeling I had after my bone scan at age 42 came back on the verge
of osteoporosis and the arrogance, denial and non-responsiveness I
received when attempting to learn more about my condition and
options through other doctors and surgeons. Your web site was my
shining ray of hope and provided me the guidance to do the right research
and ask the right questions. After excitedly sharing my discovery of
you and your web site with my uncle, who is a highly respected
cardiologist, he told me in the most condescending and dismissive way that
"shopping for a surgeon is not like buying a pair of shoes on
the internet." I quickly ended the call and instantly emailed
your office. It was my health, my neck and my future at stake and I
knew that I needed to speak with you. Your phone call confirmed what
I already felt about you after reading your website...you were the only
choice for me.
also know you hear this over and over -- your entire surgical team is
incredible. I had never had any sort of surgery before and I was
definitely nervous...at least until the happy juice hit. Woo hoo!
Nurse Bonnie was absolutely amazing and I was deeply touched by her
kindness, humor and professionalism. I have never seen an operation
run so efficiently and humanely -- impressive is an understatement.
I believe it begins from the top down, which is reflective of the type of
man and doctor you are. I think you are an extremely rare breed in
the medical world and I feel enriched for having met you and not just on a
may sound odd, but this entire experience has truly changed my life,
my perspective and even a significant part of my career
direction. As a writer, please consider this as my "thank
you" -- if I can ever provide any sort of writing or web content
services to you in any way, shape or form, it would be my absolute
pleasure. (I have you listed on my bloomandgrow.com
website in the "seeds of inspiration" section.) I have
always been extremely passionate about web-based medical
education and think your website is a terrific. I am also
interested in learning more about the link between this disease and breast
and other cancers. I am no doctor, but I think there are many, many
women with hormonal issues that have an undiagnosed parathyroid condition.
Patient: D.P. Phoenix, Arizona. Nurse. Hi Dr Norman! I was your last parathyroid surgery last Tuesday Nov
1st, 2005. I wanted you to know that I feel like a new person! Like a fog
has been lifted and I can walk to the bathroom in the morning without
clutching onto the bed and dresser because the pain in my legs and feet
was so unbearable. I can't even believe how fast I have gotten better. I
am even thinking about going back into my profession as a pediatric nurse
I retired 2 years ago due to unbearable pains in my legs. You are truly my
new hero! (Editorial note, the bone pain often seen with parathyroid
disease is usually the most dramatic symptom to go away, usually within 8
- 24 hours. There can be an amazing relief of pain like you see here).
I had gone to 2 top notch surgeons here in Arizona only
to be told that my calcium was not high enough yet to operate. Also the 2
scans were negative. I sent one to you and of course it was garbage! The
second surgeon I went to in Tucson told me my symptoms were menopausal !!!
I left his office in tears. On the 2 hour drive back to Gilbert Arizona my
poor husband had to listen to me blubber... I knew this was NOT menopause.
This was the day that I decided to become proactive in my own healthcare
and find out everything there was to know about Parathyroid glands and
disease. Thank God for your most awesome website. For the first time
everything made sense. But better yet it led me to you and your wonderful
team. I felt so cared for by everyone during the day of my surgery so much
so that I really didn't have any anxiety. Heck if the Parathyroid GURU
can't help you who can?? Thank you from the bottom of my heart.
Patient: R.H. Houston Texas. School Teacher. Yes, I did find Dr. Norman on the internet and YES! I
do strongly recommend that you have him do your parathyroid surgery. I was diagnosed
in 1995 with the parathyroid tumor. Over the last eight years my health
continued to gradually deteriorate. I didn't realize how sick I was until
after I had the surgery. When my local endocrinologist recommended surgery
a couple of years ago, I was quite concerned about the fact that he wanted
to send me to a general surgeon that does an exploratory type surgery with
a seven to ten inch incision right across the base of the neck. They said
the surgery would take several hours and that I would stay in the hospital
for several days. They also said that I would have weeks of recovery.
Since I am a larger person, I was quite scared about the whole
ordeal-especially about being put to sleep for several hours. I found Dr.
Norman on the internet. I too, was skeptical at first but researched his
credentials and read up a lot on hyperparathyroidism. I found out that
those general surgeons that do parathyroidectomies only do a few per year
or a few per career. That did not make me feel confident at all! Dr.
Norman does about 24 per week. He is the expert. I did a lot of research
and could not find anyone in Texas with credentials that were anywhere
near what Dr Norman's are. I copied stuff from his web site and took it to
my endocrinologist. He hadn't heard of the MIRP but wasn't interested in
looking at the information that I brought him (don't you just hate a
doctor that knows everything and can't learn???). He actually scoffed at
me and pushed the packet back at me and said he would only refer me to a
local general surgeon. I fired him that day. Dr. Norman is the leader in
his field. After I sent in my lab work and the information that Kelly
asked for, Dr. Norman called me at home on a Saturday and went over my
case with me. He answered all my questions and treated me with great
respect. He also made me feel very good about my decision to trust him.
As far as traveling to Tampa; I booked a hotel, rental
car, and airfare on Expedia.com. I found that to be the cheapest route for
me. My hotel was within a few miles of the airport and a fifteen minute
drive across town to the hospital. Dr. Norman's office was on the way to
the hospital. I believe most hotels do have shuttles to the hospital. I
made my appointment for surgery, talked to Tampa General, made my airline
reservations and went within a couple of weeks. My surgery was scheduled
on a Thursday morning. I flew with my mom to Tampa on a Wednesday. I went
to Tampa General and pre-registered for the surgery. That evening we went
on a dinner cruise and had a fabulous time. The next morning I checked in
at the hospital around 8:00 am. They did my scan to show exactly where the
tumor was. They gave me the twilight meds and 16 minutes later I was
waking up. I was back at my hotel eating a hamburger by noon. On Friday I
went shopping at the mall before we caught a late afternoon flight back to
Dallas. Two weeks later I had my calcium levels drawn at my family
practice physician's office. They were normal. I also had a bone scan
done, it was normal. I sleep better, My kidneys work great, my blood
pressure is fabulous and I was able to stop taking blood pressure
medications. I have more energy. I am not nearly as crabby as before! I
feel like I am out of a funk. I don't know if that makes sense to you but
I really got annoyed with most people most of the time for things that now
seem very silly. My scar has almost disappeared. It healed very quickly. I
am very pleased with Dr. Norman, his staff, Tampa General and my entire
experience. I do highly recommend you use him. As Dr Norman always says:
"Parathyroid disease is very easy to fix!"
Patient: J.D. New Orleans, Louisiana. Registered Nurse I want everybody to know that getting their parathyroid
fixed will change your life. I am a 70-year old retired operating
room nurse. My doctors don't know much about parathyroid disease and they
had no idea that my tiredness, lack of energy, and depression could be
cured by removing the small parathyroid tumor. Well, Dr Norman
removed my tumor in 15 minutes and I went home 55 minutes later. I am 70
and now I feel 50. Its been almost 3 months and I'm a completely new
person! I can hardly believe how good I am feeling. Please don't listen to
your doctor who says "your parathyroid disease is not that bad--just
wait a while". Just get on a plane and have Dr Norman fix your
problem and change your life in 15 minutes! You and your doctors will be
amazed! May God Bless Dr Norman every day of his life and all the great
work he is doing!
NM. Cleveland, Ohio. Registered Nurse Dear
Dr. Norman: I am so excited and have been since awakening from my
parathyroid surgery and realizing that all of the HORRIBLE symptoms
that I had suffered over the past 20 months, that had literally debilitated
generalized bone pain, the relentless nausea, the tired to the bone
feeling, and most of all, the the Horrible dizziness and vertigo, are
gone!!!You, with the gifted surgeons hands, and the intelligent brain, did
what 11 other Drs. could not, you knew immediately that it was the high
calcium causing all of my problems and you were absolutely right!!You have given me back my life and I plan to return to my nursing
job and career in two weeks.I could never put into words my praise and thanks to you. I will
be forever grateful.
Patient: J.C. San Antonio, Texas. Investment Banker I'm from San Antonio, Texas, and was diagnosed with
hyperparathyroidism by my
family doctor in December of 2003. Like you, I immediately got on the
internet and found Dr. Norman just searching around. I really didn't want
the 8 inch parathyroid surgery/damage your voice box/maybe it won't even work surgery
that is offered here in San Antonio.
I had my surgery on January 26th, 2004. I really believe that Kelly
worked me in because my insurance deductible was going up on February 1st.
I only dealt with Kelly via e-mail but once my papers were all in, Dr.
Norman called me on the phone and we had a long discussion about what I
had and what he was going to do.
We flew to Tampa the night before my operation (I still had not met
anyone, even Dr. Norman). After checking in at Tampa General, receiving my
little gown with the slit up the back, I walked out of the dressing room
and Dr. Norman was standing by the nurse's station waiting for me. (I
recognized his picture).
I was the 2nd operation of the day, the lady in front of me was from
Great Britain and had come over for her operation. Let me assure you that
Dr. Norman was the best! He was at my bedside right away, explained
everything in detail again, told me what I had even before my scan was
done. I was sent down the hall for the sestamibi scan of my neck and my
bad parathyroid lit up like a Christmas bulb in my neck (Dr. Norman was
down there too and walked me back to the waiting area). Dr. Norman has one
of those personalities that exudes confidence but is down to earth. I just
left everything in his capable hands and didn't worry.
My surgery lasted 17 minutes, according to my husband, I remember
nothing! I only stayed in recovery about 1 hour and then went back
to the hotel. We flew back the next day. I did take a couple of Tylenol
that afternoon but that was it. I took a long nap that afternoon. For the
next few days (about 3) I had some tingling in my fingers if I didn't take
my calcium like instructed. I took about 6 of them for the first three
days and then I could tell that the other parathyroids had "turned
back on". My blood tests on the 10th day after surgery were
"dead-center" of normal on calcium and parathyroid hormone.
Couldn't have been better.
The staff at Tampa General was wonderful to me and Dr. Norman is
absolutely the best! I don't know what your symptoms are but mine are ALL
gone. No constipation, no rapid heart beat, no lethargy and I honestly
feel like I'm 21 again (I'm 49). I do have some osteoporosis in my left
hip which the doctors are saying should improve greatly with calcium
supplements. I told my family doctor that he needs to keep Dr. Norman's
name since I personally think it would be cruel to have anyone else
perform surgery for this problem. I would do it all over again in a
heartbeat. You won't believe how good you feel afterwards because you
probably don't realize how bad you feel now....I have a tiny 1 inch scar
in the middle of my neck (where it sinks in right at the collar bone) and
it's fading fast.
Run, don't walk, to have this surgery with Dr. Norman. You'll feel
great afterwards. PLEASE, don't let another doctor go
"exploring" around in your neck!
Patient: R.L. Ithaca, New York. Hey Dr. Norman: I FEEL GREAT!!. On Friday, November 21,
8 days after parathyroid surgery, I started feeling much better. That evening my wife
said that I was more with it in conversations than I had been in years.
Now 10 days later, I see that I have a new base line where I feel like the
old me again. This is wonderful. Thank you.
Patient: SB. Lexington, KY. Dentist I want to thank you for choosing to do this parathyroid specialty. I
am in awe so far. About 2 years ago I started have joint pain in my
right knee and right elbow. About winter this year my left knee started
having problems. I went to the ortho guy and we did a lot of injections
and physical therapy. I was scheduled to have surgery in March but I
cancelled. However it was becoming a struggle to get myself out of a chair
(I wanted lift chairs) and even walking was painful. Everyone just said it
was Uncle Arthur and that maybe there was a ragged area on my meniscus but
no one could find anything. Friday morning about 14 hours after my
parathyroid surgery I got up out of bed, went to the bathroom, and
then went to the sink to brush my teeth. All of a sudden I was amazed. I
didn't have any problem getting out of bed, getting up from the toilet. My
knees didn't hurt. I mean that. My best friend noticed that I could keep
up walking with her when we went to the airport. This was a miracle to me.
The Lord used you to help me! I am sure many say the same thing. Again,
thank you, thank you, thank you. (Editor's note: the relief of bone pain
following parathyroid surgery is one of the fastest and most dramatic
things about parathyroid disease. Usually bone pain is gone within 6 to 18
hours following parathyroid tumor removal. It can be amazing!).
Patient: N.L. Informatics Scientist. San Diego, California. Choose your surgeon wisely or you may be tormented with
this parathyroid disease for a very long time! Dr. Norman performed my 3rd surgery for
the same parathyroid tumor in April 2006 after two previous surgeons could
not. I am finally cured. My first surgery was in Oct 1996, after it took
several years to get diagnosed with primary hyperparathyroidism. I went
into surgery with a positive scan showing a tumor on the left side. This
surgery failed to cure me since the surgeon removed healthy parathyroid
tissue on the right side. My second surgery was 2 months later in Dec 1996
after I insisted that I was NOT cured. Another scan in Nov 1996 proved
that the original tumor was still there. The second surgery seemed to be a
success. This time the surgeon got the real tumor on the left side but
apparently broke the capsule surrounding the tumor. The tumor reseeded and
I was diagnosed again 7 years later after bone pain and various other
unpleasant symptoms led me to the doctor. When diagnosed again with
primary hyperparathyroidism in early 2005 I was told that my scan was
negative and to hope that better diagnostic tests (x-rays) would be
developed in the future. Meanwhile I had every symptom on Dr. Norman’s
hyperparathyroid hit parade. We found out that Dr. Norman could do surgery
with a negative scan in Dec of 2005. In April 2006, the scan performed at
Tampa General was clearly positive. Dr. Norman told me that the hospital
that did my scan in 2005 did not even use the proper filters and the scan
had been positive all along. In less than 30 minutes the surgery was over.
Two hours later I walked out of the hospital. At last I can close the book
on this bad chapter of my life. I’d never go anywhere else for this type
of surgery. Your quality of life may forever depend on it.
J.D. Las Vegas, Nevada. Physician (Internal Medicine)
Dear Dr. Norman,I just want to
drop a line to offer my most sincere gratitude to you, Dr. Politz, and
your wonderful staff.The
treatment I received was top notch, my surgery and recovery were
essentially painless, my downtime for recovery was non-existent, and the
results of the procedure have already been absolutely phenomenal!Need I say more? Now I know why
patients travel from all over the world to come to Tampa!It couldn’t have been better!Your
help has truly been a blessing!
J.S. Boston, Massachusetts. Operating Room Nurse (Harvard). I just wanted to say to you and to Drs. Norman and
Politz that I had an excellent experience with this procedure last
Thursday. Everyone was incredibly wonderful, professional, caring
and just top notch. From the moment I arrived and having the
pleasure of meeting the most wonderful and funny nurse, Helen Allen.
She put me at ease and I forgot all my anxiety. I can't tell you how
pleased I am to have this surgery behind me, and I will never forget the
many kindnesses that I was shown. It is true; everybody wants to go to
Tampa for their parathyroid operation, even the doctors and nurses in
Boston! You guys make things so easy, and everybody else has so much to
learn! Thank you to everyone but especially to Dr. Norman.
Patient: P.V. Slidell, Louisiana. Horticulture Instructor
After my husband's 3 failed neck parathyroid explorations, 4 kidney stones,
severe exhaustion, removal of half of a healthy thyroid gland an much of
his connective tissue, osteoporosis, and a stroke in his right eye, Dr.
Norman was a God-send. My husband will never regain the sight in his right
eye, but he is totally cured of this debilitating disease. We learned of
Dr. Norman on a 25th anniversary trip to Mexico from a lady who had a
parathyroid tumor also. We met her and her husband only because my
husband's shoe lace was loose and as we stopped we bumped into them and
began to talk. She and her husband began to share their story with us as
they decided to join us for our early evening walk. As we walked, we
talked, and got to know a little about each other. Now here is the amazing
part. She had a parathyroid tumor that made her so sick that she and her
husband moved back to the U.S. (They had lived in Australia because her
husband was from Australia). She said that her health was great now since
Dr. Norman operated on her and removed the parathyroid tumor. She had only
one operation, and that was by Dr. Norman. Of course, it was a complete
success. Paul and I listened in amazement, as we told her Paul's history
(three failed operations, each with several days in the hospital; a half
dozen CAT scans, MRIs, Ultrasounds, and other tests), and what we had been
going through for the last 7 years. She urged us to contact Dr. Norman.
When we returned from Mexico, we did just that. By January, we found
ourselves on the flight to Tampa. Thank God for Dr. Norman! In 28 minutes,
he found the bad parathyroid gland (that the other surgeons spent over 15
hours and 3 operations looking for), removed it, and revised some of the
horrible scarring on my husband's neck from the previous 3 surgeries.
GONE!....FINISHED!....CURED! I have my husband back! He feels like he has
two brand new batteries in his body. He simply feels great. His high blood
pressure is completely gone. Dr. Norman and his staff worked diligently
with our insurance company as well, causing them to do the right thing on
our behalf for this surgery. If you have this debilitating disease, we
urge you to go see Dr. Norman. What other surgeons and doctors missed, he
found to be easy work because he is an expert at what he does. The words
'thank you' are dim in comparison to the gratefulness in our hearts. Dr.
Norman, you've changed our lives forever!
Patient: S.W. Houston, TX Finance Manager
I had no idea what "hyperparathyroidism" meant until one of my
doctors informed me in 2002 that "there is a high likelihood that you
have hyperparathyroidism based on the elevated serum calcium of 11.9 and
the low serum phosphorus of 2.2. Untreated hyperparathyroidism can lead to
serious bone disease, kidney stones and hypertension". Obviously this
concerned me, but I thought that maybe if I lost some weight I could treat
this peculiar "hyperparathyroidism" on my own. After several
years (and a few doctors later) I noticed that these calcium levels
continued to increase, despite my weight loss. I continued to have very
high blood pressure, and finally my current doctor informed me that I
needed to consult with the hospital surgeon to seriously consider surgery
since my calcium levels continued to be way above normal.
I met with the hospital surgeon, and he explained to me that he would
have to make a 3-5 inch incision in my neck to check out all of my
parathyroids (and routinely check the thyroid) to find the
"adenoma" that was causing my body to produce too much calcium.
This would be under general anesthesia, and the operation could take from
2-3 hours (or more!). I would have to stay at the hospital overnight, and
recovery would be from 4-5 days. Obviously I did not feel comfortable
about this, especially from a surgeon that only performed about 6
parathyroidectomies a month. Long story short, this is when I went to the
internet for some help.
Almost miraculously, I found Dr. Norman's website, and I learned more
about hyperparathyroidism in 15-minutes of reading than during the
hour-long consultation with my hospital surgeon. The next day, I called
Dr. Norman's main number and gathered all of the relevant information.
Within weeks after sending my lab reports, I talked with Dr. Norman
firsthand and immediately felt comfortable in "ditching" the
surgeon in Houston and flew to Tampa to have this procedure done.
Yes, I was skeptical at first. Oddly enough, the night before my
operation I went out to dinner with my sister and her friend in downtown
Tampa (who both had accompanied me throughout this whole ordeal), and we
ended up sitting in a booth adjacent to a patient of Dr. Norman who was
scheduled for the same operation the day after my own procedure! As fate
would allow it, we met each other, and during the course of our
conversation we shared our fears about finding a doctor on the internet.
Afterwards, I made a promise to my fellow "patient-to-be" that I
would call him right after my operation to assure him that all was
legitimate and successful.
Sure enough, after a 14-minute operation I ended up calling my
"new found friend/patient-to-be" and informed him that
everything went according to schedule. Dr. Norman, in my opinion, is the
sole expert surgeon in the world when it comes to curing
hyperparathyroidism. Following my own surgery, after I woke up, I felt
surprisingly normal; there were minimal effects from the local anesthesia,
and within 1-hour I was eating a full-course meal at a wonderful
restaurant within blocks from Tampa General Hospital.
In my opinion, Dr. Norman is the undisputed "expert" in
curing hyperparathyroidism with minimal surgery. I went back to work
within a day, and my colleagues were amazed by how little and
indistinguishable my scar was (less than 1-inch long). Now after one month
I have never felt better (no one can notice my scar at all!), and my
calcium levels and even my blood pressure are all normal. This was not
surgery for me; it was a pleasant experience that today has saved my life.
Patient: MB. Teacher.
Houston, Texas. Dear
Kelly, Drs. Norman and Politz: It is much happiness that I let you
know for the first time in 6 years I have a normal calcium level. This has
been a long journey for me. As you know I was never diagnosed here
. I came to
to have surgery by a doctor I had never met. BEST decision I have
ever made. Thank you for taking me as a patient and giving me the option
of surgery. Since March 25, 2008 I have been free of bone pain and many
other symptoms. I saw my PCP today and my calcium level is 9.7 ,
intact PTH 15 and BP today 110/78. Guess it doesn't get any better
than this. After 7 months I feel better than I can describe.
Thanks to your staff for all their help and making the process for surgery
a breeze. TGH and staff were great. As I have told my PCP, you are
the real deal. I believe he referred a patient to you recently from
. Again, thank you
note: On a typical week we operate on 4 or 5 people from Texas...which
makes us the busiest parathyroid surgeons in Texas. We operate on people
from Houston weekly--their endocrinologists send them here.
Patient: M.C. Harrodsburg, Kentucky.
Dr.Norman,No words can express how grateful I am to you for how you handled
my parathyroid operation. I truly feel you
have given me my life back. As you know I have been very ill for quite
sometime and under the care of a physician at the University of Kentucky,
for over six months. I have had every test imaginable and no diagnosis. My
daughter found your website in Jan 04. Most test results were pointing to
parathyroid disease. Yet this physician said I did not have parathyroid
disease. He told me that if I did have hyperparathyroidism then I would
have elevated PTH levels at ALL times, but mine were fluctuating form
normal to upper limits of normal. I have also had both a bone biopsy and a
bone marrow biopsy in Oct 03. I was told I could have bone cancer. Only
God knows what my family and I have been through. We contacted you clinic.
I mailed my med. Records In less than 2 weeks you phoned my home, I will
never forget your words you said you need to come to Florida, I can help
you. When weended our
conversation I hung up and cried. I thanked God; he had sent a physician
to help me. My surgery was scheduled for 3/8/04.
our arrangements were made and my husband and I boarded a plane to
Florida. You found all 4 of my glands were bad. I knew through the info on
your website this was rare. As, I told you the day of my surgery; you are
an answer to our prayers. All went well with my surgery. You and all the
staff at Tampa General Hospital were GREAT!!!I I want too sincerely…..
May God Bless you. (Editor's Note: It
is NEVER normal to have a high PTH level. It is NEVER normal to have a
high calcium level. These levels will fluctuate in MOST people with
parathyroid disease, with most people having one or more tests that are
"normal"... that is expected and does not mean that you don't
have this disease).
Anesthesiologist. Berlin, Germany. Hello Dr Norman, I Watched
TV the other day and there was
HOUSE on - they talked about parathyroid disease andsomehow I felt back in spring 2006 having my MIRP half around the
world from home.Everybody knows that "the sun always shines on tv" but
having this perfect surgery was REAL - THE REAL DEAL!Sometimes I have to pinch myself to believe how easy it was to fix
the problem - suffering from this disease very hardfor more than 2 years or longer before the operation - even having
a slightly elevated calcium(...
but the symptoms were not slight
at all!). Cool to see that your
perfect work goes on and on and with the time(more information, larger team, the Calcium Pro App, ...)I am very thankful for that experience - it sharpens up senses for
the important things in life!Wow,
time runs fast - almost 8 years gone since my life-changing MIRP!WISHING YOU ALL A WONDERFUL, HEALTHY 2014!
Patient: I.B. Fort Worth, Texas. Doctor (Family Practice)
Kelly: I would like to thank you and Dr. Norman for a wonderful job
removing my parathyroid tumor. I
hate to think of what my alternative might have been if I had a 'general
surgeon' perform my operation. My calcium levels
are now normal, as is my parathyroid hormone level. One additional side
effect of the surgery is I have a real reduction in blood pressure which
was always bothering me. With the new blood pressure guidelines just
released this couldn't have happened at a better time. I am really pleased
that I made the decision to come to Tampa and have the minimally invasive
surgery. The arrangement that the hospital has with the local
special rates and transportation to and from the clinic and hospital is
really outstanding. I would certainly recommend that if a person is facing
parathyroid surgery then a visit to your clinic and hospital is the only way to
Patient: B.C. Sarasota, Florida. Retired Surgeon
I am writing to thank you for the great job you did on my
parathyroid surgery. I must say the anxiety leading up to the surgery was
more difficult than the surgery itself. I was relieved that everything
went exactly as you said it would, and the entire operation only took 14
minutes. I was very pleased I did not have to
take even one pain pill following the operation and I was able to go home
from the hospital only about an hour after the surgery. It's been about a week now and I
feel great! Thank you again.
VAOperations Administrator. I had my parathyroid surgery in January 2009. My story
isn’t much different than most who write. I was sent to an
endocrinologist because of high blood calcium levels. When my 24-hour
urine test showed very low calcium levels, she became fixated on the idea
that I must have Familial Hypocalciuric Hypercalcemia, or FHH, even though
a Sestamibi scan showed a parathyroid adenoma.When the blood calcium started getting really high, she referred me
to a surgeon. The surgery was scheduled, and he decided to send me for yet
another Sestamibi, which showed no adenomas.He cancelled the surgery and for that I’ll be eternally
grateful!!All of this went on
for years, not months. The blood calcium wasn’t getting better and I
started doing research on the Internet.I found Dr. Norman’s website, did the out of state consultation,
and decided to fly to
.My 42 year old son told me I
was crazy to use a doctor I found on the Internet instead of a doctor
here. Chalk one up for Mom.
One of the reasons I’m writing is to assure people
that it is perfectly fine to come alone!! (Editor's note: this is not the
best situation, but we have people do this all the time). I stayed at one
of the downtown hotels recommended on the website and took a taxi to the
hospital. Dr. Norman’s staff knew I was traveling alone, and I’m
guessing they scheduled me as the first patient so I would have plenty of
time to rest. I met the doctors, surgery went well and quickly, and they
removed two adenomas and a thyroid nodule. I caught a taxi back to the
hotel and later had dinner in the hotel restaurant.I felt fine!I caught a
plane out early the next morning.I
cleaned the snow off my car in the long-term lot, and went to work for the
rest of the day.I
don’t have FHH and my blood calcium is now 9.3 and my PTH is 34. The
scar is next to invisible.Yes,
I had to spend quite a bit of money out of pocket.And it was worth it. (Editor's note: If your
doctor says you may have FHH, then you may want another opinion. We see
thousands of people per year with high calcium and don't think we have
EVER seen a case of FHH. Your doctor hasn't either.)
Patient: A.M. Hollywood, Florida. Dentist Dr. Norman and Dr. Politz, It is Wednesday evening and
I just left you Monday morning at 10 A.M. (As you said, we would be on the
road by 10 am and we were) to drive back to Hollywood. I wish I could
drive back to Tampa this evening so I can give both of you a hug and kiss
to show you how grateful I am. Approximately 2 PM today, like a light
switch turning on, I felt better than I have felt in a very long time. I
can’t thank you enough. I saw my Endocrinologist at Cleveland Clinic
today and he was “amazed”. He heard about you guys, but he couldn't
believe it until he saw it for himself. You changed my life in 14 minutes!
Take Care and Thanks Again!
N.B.Baltimore, Maryland.Operating Room Nurse, Johns Hopkins Hospital I
visited my primary care physician two days ago and both he and his nurse
were very impressed with my
small scar, actually almost no scar, and my rapid recovery. I told
them I was back in my hotel room two and one half hours after surgery and
flew back home the day after. I know I was a little nervous coming to
Florida to be operated on by two doctors I had never seen. However,
the huge surgery that had been recommended for me here
at Hopkins was much more
frightening than traveling for an out patient procedure. I am so
grateful for your wonderful web site and the great care I received from
you, Dr. Politz and Tampa General Hospital.To think a surgery that corrected my parathyroid problem and
removed a hot thyroid nodule took nineteen minutes is amazing.
Nothing like this can be done here… and everybody here knows it! The
biggest thing I notice in the way I feel is that my fatigue is gone.
I no longer dread getting up in the mornings. I loved Thanksgiving
and am enjoying preparing for Christmas for my family.
Patient: C.S. Chicago, Illinois.
Physician (Pediatrician) When I found out I had hyperparathyroidism and needed
surgery, I started doing my research and talking to surgeons and
endocrinologists in Chicago. Of course there are several large
universities here with lots of experts. I saw two surgeons in town, both
of whom claim to be experts in parathyroid surgery (and I suspect they may
be). However, even they admitted that you will do more parathyroid
operations in one week than they will do in a year or more. I actually
asked the busiest parathyroid "expert" here in Chicago where he
would take his wife/son/daughter if she needed parathyroid surgery and he
very honestly said, "I'd take my family member (or me!) to Tampa; no
question about it!". That was all I needed to hear. I told him
thanks and called your office an hour later. Now that the operation is
over (17 minutes, evaluated all 4 glands via a 1 inch incision, out of the
hospital by 9:05 in the morning!), I can see why everybody goes to Tampa.
Your system is incredibly smooth. There is no hassle. There are no
worries. I've been around hospitals my entire life and I have never seen
anything run so well. You have been blessed more than any physician I have
ever met, and I am proud to know you and have you as my doctor. You really
are the doctor's doctor.
Patient: S.H. Phoenix Arizona. Retired Teacher. Dr. Norman, Everything went just as you said. I can’t
believe how easy it was. I never even took an aspirin and had a wonderful
flight back to Phoenix the next day. My regret is that you did my
second surgery instead of my first. My calcium had been high on my
blood tests for two years before a new doctor noticed and requested the
PTH test. I had noticed the high calcium but thought that was good, as you
can tell I know nothing about the medical business. hen she sent me for
the tests, I got on the internet and began exploring. I came to your
Parathyroid site and read the symptoms. I told my husband the PTH will be
positive, I have a parathyroid tumor. It came out true. I was then sent to
an endocrinologist for a radiology scan. It came out positive (but was a
waste of time), he said I needed surgery. Everything was going just as you
said until I got to the surgeon. First, I asked the endocrinologist to
recommend the best surgeon, one who did a lot of parathyroid tumors, he
sent me to an ENT. I asked the surgeon a few questions: Yes, he did about
50 parathyroid surgeries a year (editorial note: only a handful of
surgeons in the world do 50 parathyroid operations per year... so be
careful!!). He said he did mini surgery,.. Yes, the cut would be small 1-3
inches (editorial note: 2 inches is NOT mini surgery! 3 inches is a HUGE
incision in the neck). Yes, I would go home that night. No, he had never
damaged anyone’s vocal cords etc. Then, he said I want you to go for an
MRI. I said, "the sestamibi scan is positive, I don’t need an
MRI". “Why would you say that?” he asked me. I proudly said the
man on the Internet said that MRI's are usually negative and shouldn't be
done routinely. He told me to quit reading the internet and not to believe
anything I read on it. I went home talked to my husband and he agreed with
the doctor. Then, I had a cat scan (because the MRI was negative... and
the cat scan was also negative), then he thought part of my thyroid might
need to be removed, and did an Ultra Sound on my Thyroid. So... negative
cat scan, negative MRI, negative Ultrasound.... why am I doing all of
I had the surgery by this bozo here in Phoenix. He showed up at the
last minute and left right after the surgery. He called my husband from
his car phone saying everything went well and he was on his was to the
airport. I was sick for two days, then called his office and went in to
have it checked. They drained the large incision which was full of blood
on the right side of my neck.
I never got better and still felt terrible. Three months later I was
tested and my calcium was 11.1! It took me a year of lies and stories from
three different doctors telling me I was ok, before I was able to get
something done. After reviewing the pathology reports, we see this surgeon
removed a normal parathyroid gland and couldn't find the adenoma that was
making me sick. Finally, I said enough is enough. I called you, Dr.
Norman, to evaluate my records. Six weeks later, everything going just as
you said, you remove a large parathyroid tumor from my neck in less than
16 minutes and even gave me a picture of the large tumor. My bones and
muscles quit hurting almost immediately and my head cleared. My husband
now tells me I had a complete personality change in the last three years
and he is so happy to have his wife back. My only wish is that it wasn’t
the second surgery. I wish I had paid closer attention to your site before
the first surgery. Everything you said would happen was true. We wasted 3
years of our lives and countless thousands of dollars getting unnecessary
tests and having unsuccessful operations. Why can't doctors be honest when
the just don't know? Thank you for saving my life!
Patient: R.B. School Teacher. Brooklyn, New York. I can't tell you enough about Dr. Norman. He is
wonderful and his method of a mini-surgery is incredible. I too scoped NYC
for the "best" doctors. You would think this big city would
produce the best surgeons (as it often does). But in this case, there was
only one doctor in NY that performed a mini-surgery and he didn't accept
any form of insurance. Everything you hear about Dr. Norman is true. The
surgery took less than 20 minutes. The scar I have (hardly visible after
10 months) is about 1 inch long. Had I had the surgery here in New York, I
would have a scar clear across my neck (after a 3 to 31/2 hour surgery).
Having Dr. Norman do it was worth the trip to Florida. This surgery is
second nature to him. I believe he can do it with his eyes closed! Nobody
in NY can do a sestamibi scan and read it correctly. He will locate that
bad parathyroid gland immediately. Make sure you see the video of the
surgery and read his website from beginning to end. You will understand it
completely. It is true -- You will be having dinner out the same evening
of the surgery. He is amazing. Educate yourself with the website and you
will not have a nervous bone in your body having him do the surgery. You
will thank him, and yourself, for making the right choice. He is the way
Patient: D.B. Austin Texas. Medical Research Scientist I am a medical researcher and health writer so when I
was diagnosed with hyperparathyroidism on one side of my neck and a
rapidly growing thyroid nodule on the opposite side of my neck (not
slowing down on thyroid medication) I began to interview surgeons,
doctors, read the literature, and ask a lot of questions. I discovered Dr.
Norman through the Internet, still an unusual portal to surgery. But what
Dr. Norman offered made much more sense that the 5 1/2 inch incision and
full neck exploration proposed by the Mayo Clinic, and the total
thyroidectomy (take the whole thing out just so nothing will happen to the
rest of your thyroid in the future) by many of the head and neck surgeons
in my home town. One of them even refused to see me again as a patient if
I didn't take my entire (healthy) thyroid out. I liked what I read on Dr.
Norman's web site, but still, selecting a doctor via the Internet without
ever meeting him seemed awkward. So I emailed Kelly for some names of
other patients and I emailed or chatted with them. I called the Florida
medical board and Dr. Norman had a completely clean record, no complaints
registered at all. I interviewed over 8 surgeons and finally decided to go
with Dr. Norman and then I had to wait a while because he is so busy
seeing patients from all over the world. But it was worth it. He removed
the thyroid nodule (benign growth) by removing only a part of the thyroid.
Dr. Norman successfully saved 3/4s of my thyroid and said the rest of it
looked completely healthy. By the way, many surgeons and doctors had said
that since my thyroid had a few nodules and since I was a DES daughter and
since we can just take thyroid pills, why not take the entire thyroid out.
Dr Norman concurred with me to be as conservative as you can in the
present. Why remove a whole healthy organ just to avoid a future extremely
rare possibility? Dr. Norman carefully saved both my parathyroids on that side
where he removed the thyroid mass. Dr. Norman also found I had a
parathyroid adenoma on the other side that was the cause of my
hyperparathyroidism (my primary problem). He successfully removed both,
from different sides, with one small incision less than one inch! He was the
ONLY surgeon who said he could save most of my thyroid, and take care of
my parathyroid, in this way. When I returned home the doctors were
flabbergasted and awed to see how small the incision was through which Dr.
Norman accomplished this magic. All Dr. Norman's staff and the folks at
Tampa General Hospital were great, I was out within two hours of surgery.
Dr. Norman called that night himself to check up on me (he gives his cell
and home phone number to patients so they can call him if need be and I
have been trying not to bother him too much). I am completely impressed.
This man is both a genius of a doctor, and a gentle, caring human
being. We don't often find these traits in the same animal. And he has a
sense of humor, he had me laughing before the surgery. Plus, Jim (as he
answers his phone) comments frequently and lovingly about his
wife (another trait I find refreshing). I feel lucky that Dr. Norman had
this web site, and that that his office helped me get over the jitters of
engaging his services over the internet. I think this is the wave of the
future. I highly recommend Dr. Norman and his very professional staff. I
don't recommend the Wyndam hotel (though the restaurant can't be beat and
the service there is almost as astonishing as the surgery center)!
Patient: P.W. Athens, Alabama. Clinical Social Worker
When I was laying on a gurney prior to a Sestamibi scan, a passing nurse
said, "You're having surgery - Good luck." She than glanced at
my chart, looked up at me and said, "Oh, you have Dr. Norman - you
don't need luck." And that really says it all...I was prepared to be
shaky and frightened, but, before I even had a chance to tremble, I was
scanned, sutured and sent back to my hotel for a nice dinner. How easy it
is to understand why your reception room was filled with patients from all
over the world. In that I only had to leave my own practice for 2 days, it
was actually more economical (and so much more comfortable) for me to fly
to Tampa for the MIRP than it would have been for me to have the old
fashioned procedure in my hometown. Please feel free to give my name and
telephone number to any patients who would benefit from hearing about my
experience. I remain grateful for having met you.
Patient: A.L. Rochester, Minnesota. Registered Nurse Read this if you are feeling old... I thought (before
surgery) is this how it's going to be for the rest of my life, being tired
and crabby? It seemed like when I turned 64, I started feeling
"old". I thought this was how it was supposed to be. Now that I
had the surgery, 2 months later, things are different. You too will see
the difference......a new exuberance, a new zest for life. Hang in there
girl.......things will be better, I guarantee it for you!
Patient: N.S. International Falls, Minnesota. Registered
After many years of declining health and seeking out various forms of
treatment from traditional and complementary physicians, I finally
realized I had a parathyroid tumor. Researching on the internet I came
across Dr. James Norman's wonderful and educational website. I then knew
what I needed (MIRP) but found that no one in Minnesota or California was
able to do this type of surgery. I became very discouraged trying to
contact different doctors in search of help. However, Dr. Norman responded
by email and telephone immediately. He was very thorough and reassuring
and gained my confidence. My sestamibi scan done locally was interpreted wrong.
Dr. Norman's scan was accurate and the tumor was located. I did have to
have a 'light' general anesthetic as the tumor was very deep but I still
was out of the hospital in 3 hrs. My scar is almost undetectable and I am
feeling 100% better. Dr Norman and his staff are truly professional,
ethical, and efficient. I would trust no one else to do this surgery and
feel so fortunate to have found him.
Patient:S.S.London, England Dear Jim, Doug, and team. We just arrived back home
this morning in Fleet, UK and it is a little bit cold and wet (December
2012). After my procedure last Tuesday, we spent a few extra days in warm
and sunny Tampa and then went to stay at Clearwater beach for a couple of
days. After a few days rest by the pool and sea, I have to say I feel (in
fact we both feel) really good.
just want to thank you all so much from the bottom of my heart. You did
exactly what you said you would do – you took great care of me and you
found and fixed my parathyroid problem. After 18 pretty tough months I am
finally looking forward again. I am just so glad that I made the decision
to come to the NPC in Tampa. You are all outstanding in what you do and
everything was so well organised and professional. You are (as many
others have already written) simply way out in front of all the rest.
Sadly, even the best doctors here in the UK are a long way behind. I have
to also say that the team at the Marriott Tampa downtown was also great
and I have sent them my thanks. They were very supportive and having the
suite at the hotel made everything easy. Finally,
I is also good to know that sometimes good things can come out of bad
situations. November and December here in the UK are generally pretty cold
and there are no public holidays between late August and 25 December. We
came to Tampa solely to see you guys for my procedure but Sue and I
enjoyed Tampa/Clearwater so much that we have already decided that we are
going to come back for a vacation next year to have a few days or a
week’s winter sun. I wish you continued success for the future. You have
our eternal gratitude.
Patient: C.J. Gainesville, Florida. Retired.
In 2002, I was diagnosed with hyperparathyroidism. I
was feeling tired all the time, weak, achy, and my bone density was
positive for osteoporosis. A nuclear scan was done at the the local
state university to locate the diseased parathyroid gland but this was negative
and so I underwent the standard (old-fashioned) parathyroid operation in
August 2002 under general anesthesia. The operation took 4 1/2 hours and
the culprit gland was never found. Aside from a terrible
disappointment that my problem was not corrected, I had a huge scar and an
adverse reaction to the general anesthesia that required a 4 day hospital
stay! It was days before my nausea left and my mental alertness
returned. I felt I would never allow myself to have surgery again.
Because my first surgery was unsuccessful, I started
feeling even more tired and weak and eventually had to limit my daily
activities to the necessities. Frightened and anxious about my
previous surgery but knowing I had to feel better, what else could I do?
Enter Dr. Norman. By word of mouth (some other experts knew of him)
and parathyroid.com, I became familiar with Dr. Norman¹s expertise, his
specialization in parathyroid surgery, and especially his use of an
excellent high quality nuclear scan to detect the exact location of the
overactive gland. Additionally, I was pleased to find that most of his
surgeries are done under local anesthesia with sedation, so you wake up in
a very short time.
My SECOND operation was performed by Dr. Norman in June of 2003, and it
was an unbelievably pleasant experience. My parathyroid tumor was
removed in six minutes with the entire operation lasting
only 11 minutes... and I had no problems coming out of
the anesthesia. I was discharged an hour and a half later.
Compare that to an unsuccessful operation that lasted nearly 5 hours and
required 4 days in the hospital!! It is TRUE that Dr Norman's team does
the scans and the operation better than anybody else, even the big
universities (as my case proves). I am so thankful for the wonderful work
of Dr. Norman and his team. Editorial Note: Because of the
poor quality Sestamibi scans at most hospitals (due to their lack of
experience and most advanced techniques), this patient underwent a long
complicated operation for no reason. Moreover, further invasive testing
with angiography and other methods were planned for this lady--tests that
are dangerous and were not necessary if this hospital was better at
performing Sestamibi Scans! Even big universities often don't have
the experience to do this operation in the most successful / safe fashion.
Over 65% of the people we operate on have a NEGATIVE scan at their local
Patient: G.G. West Palm Beach, Florida. Ph.D. Scientist.
Question: When is surgery not an overwhelming ordeal?
Answer: When it is an MIRP done by James Norman, M.D. and his able
We've just returned from Tampa General Hospital where
Dr. Norman performed a Minimally Invasive Radioguided Parathyroidectomy on
my wife. Here's my report:
Dr. Norman's skills as a surgeon = A.
Dr. Norman's bedside manner = A
Dr. Norman's interest in his patients = A
Dr. Norman's availability = A
Dr. Norman's confidence = A
Sound like a special human being? You bet. In the days before
surgery he called us regularly to reassure us because he was aware of my
unusual anxiety level. He responded to our e-mail questions within
hours and sometimes minutes! We have been through fifteen major diagnoses,
operations and disorders in the past seven years and have probably dealt
with forty or fifty M.D.s including surgeons, oncologists,
endocrinologists (among the worst as a group) gastroenterologists,
hematologists, radiologists, cardiologists, pulmonologists, urologists and
(have I forgotten anyone?) neurologists. Most have been
disappointments to us, some have done well and a few have been have been
terrific, but one stands out amidst them all. James Norman has the
unique combination of tried-and-tested skills and genuine compassion that
turned what could have been an ordeal into a minor inconvenience. He
is warm, enthusiastic, reassuring and, most importantly, competent and is
undoubtedly among the best in the medical profession.
Patient: R.P. Quito, Ecuador, South America.
Dear Dr. Norman. Now we are back home in Ecuador, and doing great. We want
to thank you sincerely for the precise and prompt attention you gave my
daughter and all the professional treatment in removing the parathyroid
tumor. We were really amazed of how simple you made it look, and how fast
the procedure is. It is amazing to see all of your patients leaving the
hospital an hour after the surgery with no problem. We are very pleased to
have trusted the health of our daughter to your experience and special
abilities. Thank you very much.
Patient: W.W. Baseball Fanatic. Pasadena, Maryland Words could never express how grateful we are to Dr
Norman and his wonderful staff. From the day we emailed Jayme to the
15-minute, painless, 1-inch incision (all as promised), the experience was
more like a visit with friends than a surgery.
I was originally diagnosed with hyperparathyroidism in
August 2001. My doctor referred me to an endocrinologist whose
recommendation was to just wait and see since the calcium levels were not
that high (BAD ADVICE). So wait and see we did as my fatigue, aches,
pains, forgetfulness, sleeplessness and Jekyl & Hyde personality
(according to my wife) continued to worsen. This past February my wife
started researching hyperparathyroidism on the Internet. She read
everything she could find, but nothing was as complete and made as much
sense as Parathyroid.com. She printed it all for me to read, but it took
me a month to read it because "there was nothing wrong with me!"
Even then, I was skeptical of the procedure (I wouldn't even call it
surgery) and my need for it. Finally, I agreed to go to my doctor and get
the blood tests and referral faxed to Dr Norman. True to his word, Dr
Norman called me personally to discuss the "procedure". He was
so personable and confident, but it was his sense of humor that won me
We decided to schedule everything around a Baltimore
Orioles / Tampa Bay Devil Rays baseball game in Tampa, traveling with
friends and making a vacation out of it. Well, on July 15 2004 @9:00 am I
was wheeled into surgery and at 11:00 am I was in my rental car going back
to the hotel. The operation took 15 minutes and my scar was just under 1
inch. I had one little band-aid. There was NO PAIN! That evening
when Dr Norman called me on my cell phone to check on me, we were at the
ballgame enjoying an Orioles' win! If you are reading this and you have
parathyroid disease, run (or fly) to Dr Norman for this painless
"procedure" and get your life back!
Patient: M.M. Tucson, Arizona When I returned home from Tampa I began noticing a
major difference in my mood and my energy within 2 weeks! Those close to
me were amazed at the difference before and after the MIRP. My primary
physician and staff were in awe of my scar (if one can call it that, it's
a crease in my chubby neck and exactly the size Dr. Norman said it would
be!!). Of course, I show all my medical professionals "my neck
crease". I find it very interesting how they all lean forward to
inspect my neck closer. In Tucson, Dr. Norman's procedure (MIRP) doesn't
appear to be a reality and this is indeed very sad. Tucson is a retirement
city. When I attended an AARP 55 Alive class, parathyroidism came up in
conversation during a break; my pride got the better of me and I proceeded
to educate my classmates about Dr. Norman. James Norman is a
wonderful caring physician and an incredibility skilled surgeon.
To say Dr. Norman and his staff at Tampa General are efficient
and great is truly an understatement. To see how his staff absolutely
ADORES him & so proud to be part of his team, not only inspires
patient confidence but provides mental comfort so important
pre-surgery!. The mechanics of the entire procedure from check-in to
check-out ran so smoothly, I almost couldn't believe I was in a
hospital for a surgical procedure! I have been healthy the majority of my
life....the last time I spent a night in a hospital for a surgery or
anything, I was 5 years old having my tonsils out and I'm 61 years old!
Dr. Norman's website is state of the art regarding parathyroidism.
When Dr. Norman showed me the results of my sestamibi scan, I was dumb
founded - it is exactly like the picture on his website....it's
rather disconcerting to realize that the Hot (black dot) is your
parathyroid! As wonderful as the testimonials
are on this website, they just don't do justice to the confidence and
comfort, that I experienced as Dr Norman's patient. If only he could
be every doctor! What a wonderful world, indeed!
Patient C.H. Nashville, Tennessee. X-Ray Technician.
Kelly, I would be glad to talk to or email anyone that is considering
surgery. You can't imagine how glad I am that I came to Tampa for
the surgery. I am convinced that if I had had the surgery here
without the MIRP and nuclear mapping, I would have been carved up and I
don't think the surgeon would have ever found the tumor. (Editor's
note... in a very rare position around the carotid artery under the collar
I only have praise for Dr. Norman. It has been one month and two days
since the surgery. I feel very good and all of my symptoms are either gone
or much improved! Thanks again to you both. By the way, how many times has
Dr. Norman removed a tumor in the carotid sheath? Did you video it?
N.C.Brick, New Jersey.18 Years Old. Hi, you had asked me to send you an update on Nick (age
18 with autism) six weeks after his surgery which was 9/12/12. I am
so so pleased to report that the change in Nick has been dramatic.
He has gone from someone who was rarely happy anymore, very behavioral and
destructive to a happy pain free guy with almost no
behaviors and nothing at the level as before. I feel so bad
that he must have had so much pain and discomfort the past few years and
had no way of expressing it other than acting out. The surgery has been a
For some background: Nick's
behaviors/aggression just spiraled over last few years (and he was
previously mostly a happy, sweet guy) to the point of his
getting kicked out of 4 specialized autism schools in 5 years, trials
of different psychiatric meds (didn't help other than to zombify him so we
weaned him off them) and sadly ending up where we had to put him into
residential placement last year. I knew something was wrong and took
him to numerous doctors/therapists, but nothing was discovered or helped. Finally
the doctor at Nick's residential placement discovered/investigated the
high calcium level and from there we got the diagnosis of
hyperparathyroidism this past summer. The diagnosis came just
in time as the behaviorist at the residence was recommending reintroducing
psychiatric medications to reduce the behaviors but was
willing to wait until after Nick had the parathyroid surgery.
Since his surgery they no longer want
to put him on meds. The staff had never met Nick before he became so
miserable and they are all just amazed by the change in him since the
surgery. I receive daily reports on Nick from school. He has
gone from spending most of the day having multiple behaviors such as
aggression, head banging, destruction, sleeping, staying in bathrooms for
inordinate amounts of the day, to having maybe one minor behavior per
week! He is now cooperating with the teacher, actually sitting down
and learning for the first time in years. In his residence and when
he comes home for visits, he is making friends, participating in
activities and just happy. I am so glad we came to you for the surgery, it
was one of the best decisions we ever made! Thank you so much
for giving Nick his life back. It scares me to think that he came
very close into just being medicated into submission/compliance when
there was a biomedical cause.
Patient: B.D. Boston, Massachusetts Dear Dr. Norman, I would like to update you on my
husband Bill. Two days after surgery he kept saying I really feel
different. He was up and going and wore himself out on 3rd day. Before
surgery I was beginning to think he was about to look for greener grass
because he lost interest in going anywhere with me. His energy is back.
His enthusiasm is back. He is alert. He is not depressed. Gets up early
and works all day full speed. He continually says, "I feel
different." Memory is improved. He has restarted projects he stopped
years ago. He was making a museum quality ship model of the Constitution
which he stopped making nearly 8 years ago. Since the operation he keeps
wondering why he quit working on the ship and has made a lot of progress
on finessing the model. He says he is having so much fun. AND... He doesn’t
need Viagra! He wasn’t walking the dog any more, and now he wants to. He
said before surgery he thought he was getting old and couldn’t do a lot.
He was always so tired. Now I am having a hard time keeping up with him.
He is 67 and I am 60. In short you given me back my husband. Thank You!!
B.W. Boston, Massachusetts. Operating Room Nurse. Drs. Norman and Politz, We cannot thank you enough for
curing my 79 year old mother with a 14 minute, minimally invasive
procedure. Everything about the process was well thought out, thorough,
and nurturing. From your unbelievably rich and detailed website to your
informative and knowledgeable staff, to the personal attention given to
each patient upon entering the one day surgical unit until the discharge
just hours later, everything was smooth and professional. Allowing a loved
one to remain by the patient's side at all times before and after the
actual surgery is genius. The apprehension and fear factor is lessened to
the point of near disappearance for both patient and family. Your
enthusiasm, expertise, confidence, and bright "bedside" manner
carries the day. THANK YOU for choosing this specialty. We look forward to
mom's quick recovery and stronger bones, and even, could we dare hope, a
renewed disposition. With gratitude and affection.
Patient: P.F. Boston, Massachusetts. Nurse. Dr. Norman, I had successful parathyroid surgery on
6-22-09. I am doing very well and look forward to continued improvementover the next several weeks. The whole process, from the first
submission of information, to the actual surgery is remarkable. Everyone I
worked with and spoke to was very helpful and professional. Please add my
kudos!!!! to all others you receive! Thank you for your caring and
expertise!!!!I sent thank you
notes toall of your staff
that I worked with also, great people!!My best regards, PF, (the former Sensipar lady).
L. M.Worchester, MA.Attorney. Hi Amy - I just wanted to give you, Dr. Norman,
Dr. Politz and the whole Norman Parathyroid team a quick update. I
had surgery last Tuesday, September 25th,
2012. The procedure still took only 11 minutes!!I have felt better and better each day since the surgery. No
more achy back, neck and arms. I still get a little tired sometimes, but
overall, feel much better than I did before the surgery. Please tell
Dr. Politz that I even practiced with my tennis team today and was able to
serve! It wasn't pretty but at least I could look up!! I can't
thank all of you enough. You kindness, prompt responses to my
inquiries, reassurances and
amazing surgery have put an end to a very stressful summer. I am so
glad I followed my instincts and came to Tampa despite some skepticism by
my doctors in Maryland. I will update you in a few weeks after I
have my blood work done. I am anxious to see if the M-GUS my
doctors found disappears and if my kidney function improves (it has
only declined in the last few years). Again many thanks. You
are ALL my heroes.
C.S. Vestavia, Alabama The process began again when I was told by my
local MD in November 2012 that I again had high blood calcium and for me
to go to the Parathyroid.com web site and apply for surgery, which I did
immediately. The information on the web site was so
informative, honest, professional and efficient in the manner in which the
clinic approaches and handles the problem. I previously underwent
parathyroid surgery in 2008 by a local surgeon who removed three of my
parathyroid glands but did not cure me because he didn't find the tumor (3
normal glands were removed!). I filed my application and sent the
medical history and as it progressed through the process the amazing staff
kept me posted. Shortly I received that all important telephone
interview from Doctor Doug Politz telling me my surgery was complex for
the doctors (from my point of view critical) because I not only had just
one parathyroid gland left, but that it was diseased and I had scar tissue
on both sides from the previous surgery. A week after the surgery
appointment call we began our 1200 mile (RT) drive to Florida. I
give humble thanks to Almighty God and to the two skillful surgeons Drs.
Douglas Politz and Toro for their knowledge, ability and compassion to
skillfully locate and remove the tumor in this complex surgery. I
did not lose my voice in spite of the fact the tumor was resting on the
vocal nerve which had to be moved out of the way of the tumor by about a
quarter of an inch. This nerve doesn’t even like to be blown a
kiss! Thank God they were successful because I was very worried
about losing my voice. Another great success by these wonderful
professional caring doctors, nurses and team members, I give you all my
heartfelt thanks and deep gratitude for your kind and healing care.
Patient M.V. Atlantic City, New Jersey. Physical Therapist.
I'm writing to tell of my mother's troubles and her recent cure. My mother
is 76 years old and has many medical problems. She requires oxygen at home
due to her very bad lung disease. She has compression fractures of her
spine, terrible fatigue (in a wheel chair much of the day), and bad GI
problems. She lost 42 pounds over the past 2 years and became very
depressed. While investigating the compression fractures of her spine, she
was diagnosed with primary hyperparathyroidism at the Mayo Clinic. Well,
needless to say, I got goose-bumps when I read about the symptoms of
hyperparathyroidism-- with the hope that an operation could help these
problems. With great anticipation we awaited the results of her Sestamibi
scan at the Mayo Clinic...and then we hit rock bottom. The scan was
negative and the doctors at Mayo said there was nothing they could do for
my mother. I pleaded with them to do something, but they said she was too
sick and that they had nothing further to offer.
So I turned to the Internet and learned that there is a
highly specialized technique for locating these elusive parathyroid
tumors... and that a clinic in Tampa does this procedure every day! How
was it that this technology and skill was not available to us at this
highly regarded Mayo Clinic? So my family and I began to check out Dr
Norman. Was he really as good as the Web site indicated? Could I trust
somebody that I found on the Internet? We checked the AMA's Website. We
checked the Florida State Licensing Board and the Health Grades Physician
Quality Report for Consumers. He had a clean record, had no malpractice
suites against him (never!), and had a perfect record. I took his resume'
off the Website and cross-referenced the articles he wrote. They were the
real thing! When I spoke to him, I was struck by the fact that he was very
cautious and thorough in diagnosing her disease.
Well, the surgery was a success! Despite her terrible
physical condition, she required only 30 minutes in the operating room and
was able to go home in less than 2 hours! She is now cured of the
parathyroid problem and is gaining weight and feeling much better. All of
the staff at Tampa General treated us like we were special. Dr Norman is a
true professional. No patient should be concerned because he and his team
have the much needed experience to make it all happen.
Patient: A.L. Nassau, Bahamas. Real Estate Broker.
Kelly, Please post on the Website our most sincere thanks
and appreciation for the way you took care of my parathyroid surgery. I
had every question answered and was allowed to ask questions many times. I
felt completely taken care of from the very first handshake. Nothing was
left to chance, and everything was extremely professional. I haven't seen
a doctor in years who took as much time with me as Dr Norman. The entire
team treated me and my family with great care and understanding. The
operation only took 25 minutes and I left the hospital an hour and a half
later. We all went out to eat at a nice restaurant that evening to
celebrate... only hours after the operation! I can't believe that anybody
would undergo the old-fashioned parathyroid surgery by some surgeon who
does gallbladders and hernias. Dr Norman did 6 other parathyroid
operations the day that I was there, so you know he is an expert. My
incision is only 1inch long, and I never needed a single pain pill. My
doctors are amazed and thankful, just as we are!
Patient: D.M. Berkeley, California. Computer Programmer.
When I received a diagnosis of primary hyperparathyroidism
I called my brother, who is a very excellent surgeon
who has performed many parathyroidectomies.
Researching hyperparathyroidism on the Internet I
eventually discovered www.parathyroid.com, MIRP (and quickly
realized it was for me!), and it's originator and best practitioner,
Dr. James Norman. I figured the advantages of MIRP over its
alternatives warranted even a transcontinental pilgrimage. My Internet
searches revealed another MIRP practitioner, Dr. Smith (who trained in MIRP by Dr Norman),
and I told my brother about him as well, My brother
informed me that he used to work with Dr Smith, for
whom he has a very high regard. My brother contacted Dr Smith on my behalf
and Dr Smith told me that if he himself needed
parathyroid surgery, Dr. Norman would be his surgeon. Further researches
into alternatives to MIRP, including endoscopic surgery and the
standard non-radio guided technique performed by most surgeons (including
my brother), only reinforced my determination that MIRP is the
way to go. There was no doubt in my mind that having Dr. Norman do the
operation would be my best course of action.
You are probably aware of how frustrating it can be to deal with
medical bureaucracies, even those as small as the
typical doctor's office. I experienced none of this
in dealing with Dr. Norman and his nurse Kelly. Kelly is friendly,
knowledgeable and above all, readily accessible,
whether by phone or email. I found Dr Norman to be forthright and clear
and he answered all my questions both before and after
Even though my hyperparathyroidism was very mild and the Sestamibi scan (as Dr. Norman had suspected) did not reveal an obvious
adenoma, Dr Norman, with his great experience and keen eye knew from the
scan where to start the operation. The operation was swift and the
outcome optimal. There was virtually no recovery
required. When I told my brother that I felt so little
pain that I didn't even contemplate taking any pain medication, his
reaction was that this was simply spectacular! He heartily congratulated
me on having made a great decision in going cross-country for
my procedure by Dr Norman.
Patient S.D. Charlotte, North Carolina. Engineer.
You made my day ! My wife was also overjoyed that I do not have to take
any medications to improve my osteoporosis--in view of the fact that I am
already on several drugs controlling my heart beat. As I told Kelly
yesterday, my wife keeps saying " it's a miracle !" and she
cannot believe that the nightmare is over and just how smoothly everything
went. She was very nervous about the procedure until you talked with us in
your office the day before the event. After she met you she was confident
that I was doing the right thing.
Jim, words cannot adequately express just how grateful we are to you
and your team. I was very depressed to learn that I had
hyperparathyroidism which had led to osteoporosis. Now, thanks to you, I
feel so much better and my whole outlook on life is back to normal. Things
are good and I'm RELAXED !
Patient: A.L. Newport Beach, CA. Good Morning, I'm writing in behalf of my mom Alice
Lauer. She had the surgery one week ago yesterday. Wanted to give an
update. She has no body pain at all the day after she woke up with no
pain. Her out look is so amazing. She not depressed or angry. All you guys
are heaven sent. Dr. Norman and Dr. Lopez were AMAZING. I can't thank you
guys enough for giving my mom her life back!
Patient: D.S. Atlanta, Georgia. Registered Nurse. I wanted to thank you again personally for your help. I
can only imagine (with horror) what another surgeon would have done trying
to locate my "misplaced" gland. You always were so prompt in
your response to emails and calls. Your follow-up call after my surgery
was especially appreciated. I have so much respect for you and what you
do. I was nervous before the surgery, but your humor and warm personality
put me at ease. I have already told my friends (who are all doctors and
nurses) about you and they will pass on the word about what you and your
fine staff do in Tampa. If there is ever anything you need in Atlanta,
just let me know. I will always be grateful to you for giving me the gift
of health. (Editor's note: This patient had a parathyroid which was
in a very unusual location. It would NOT have be found during a routine
"standard" parathyroid operation. During a MIRP, however, the
probe directed us right to this misplaced gland in a very unusual
Patient: C.E. Denver Colorado. Anesthesiologist Dear Jim, I thought you would like to know that I am
doing great, feeling well and back to my old self again (you took my
parathyroid tumor out on May 2, 2005 in 12 minutes). I went to work
full-time (anesthesiologist) two days after my surgery. My scar is now
almost invisible. My calcium & electrolytes are all normal and my PTH
level is back in normal range. I am taking 600mg of calcium daily for my
bones. When I described how short my surgery was and how simple the
process was, it certainly raised some eyebrows and a level of disbelief
among some of my surgical colleagues. Perhaps they were stimulated to read
your journal articles and/or book chapters and get with the program!
Thanks again for taking great care of me.
Patient: D.K. Los Angeles, California. Actor.
Dear Kelly, My doctor's office called me yesterday to report that my
calcium level was 9.3 whereas previous to the surgery it was 10.8 to
11.3. Its 2 weeks since my operation and I continue to improve significantly. I have greater energy since I can't say when! The crushing
depression I experienced for a very long time is all but gone!
I am now taking the position that as far as my health is concerned, the entire United States is the medical community I have to draw on and not just Houston, Texas. I was
soooooooo right to come to Tampa. We were all totally impressed with Dr
Norman. And I thank you for all your assistance, care and concern. I want
to continue to improve and enjoy a life again that I haven't known in
years. More than thanks again!
Patient: J.R. Marketing Director for Computer Company. Kenosha,
Wisconsin Dr. Norman and Dr. Politz, I just wanted to pass along
my heartfelt thanks to both of you and your staff for an outstanding
surgical experience. To say the least, I was skeptical about using the
Internet to find a doctor to cure my hyperparathyroidism…let alone
operate on me. I’ve been an early adopter to the internet, but the
extent of my usage was research or periodically buying something online.
Never did I think I would end up having surgery by a doctor I found on the
Internet. Now here I am 3 weeks after surgery feeling like I made one of
the best decisions of my life.
After a routine physical in January, I was diagnosed as
Osteopenia and a calcium count of 11.3. My family physician suggested that
I start taking a bone-enhancing drug. However, I could not understand why
I was taking potassium citrate for my kidney stones, Tums daily for post
menopausal calcium supplement and now Fosamax. My question---why was my
calcium so high and why do you want me to take bone-enhancing meds?
Finally I was sent to an endocrinologist who performed a variety of tests:
a Sestamibi that was negative, blood and urine tests and finally an ultra
sound of my neck that looked suspicious. I was sent to see a surgeon in
Milwaukee who recommended the traditional 6-10 inch incision and 3 day
hospital stay for the removal of my parathyroid adenoma. That’s when I
started my research....there must be some alternatives.
After finding your procedure discussed and praised on the Mayo Clinic
site, I found myself on the Norman Endocrine Surgery Clinic site. I must
have read through the material at least three times, watched the video,
researched your credentials (very impressive) and then began working with
your staff to make all the arrangements. It just felt right and the whole
process couldn’t have been smoother.
Thanks to everyone at the clinic, Tampa General and specifically both
of you for making this such a pleasant and painless experience and most
importantly, curing my disease in 14 minutes. I have a son who is in his
second year of medical school and I just hope he has the same wonderful
bedside manner that I experienced with both of you.
Patient: D.S. Bank President. Charlotte, North Carolina Hi everybody! I just wanted to take a moment to say
hello and tell you guys what a wonderful job you do. Your practice is the
most efficient and thorough that I have ever dealt with. Because of you,
and the expertise of Dr. Norman and his surgical team, anesthesiologists,
and everyone at Tampa General Hospital, I had the best care possible for
my recent surgery. I have never had nicer people working on me and with me
and received such excellent care. I just had to let you know that I am
just raving to everyone about your practice. I wanted to also tell you
that I ate a nice meal the night of my surgery - with no problems. The
next day, Friday, April 1, I had a wonderful breakfast buffet and we drove
to Orlando and spent the remainder of the day at Sea World, then on
Saturday we spend the whole day at EPCOT. On Sunday, we drove back to
Tampa and spent the night before our early flight returning to North
Carolina on Monday. I have had virtually NO DOWN TIME and I just wanted to
tell you guys you are the greatest!
It was very exciting to meet both Dr. Norman and Dr. Politz and I felt
very honored to have such credentialed and world-renowned doctors working
on me. They were so down-to-earth and we joked and laughed, and again,
this made me very comfortable as I think life is taken too seriously most
of the time anyway. Even though they were very busy and had 12 surgeries
that day, I felt as though I was the only one having this procedure. They
took plenty of time, answered all my questions, and checked on me a number
of times throughout my pre-surgery and recovery.
Patient: B.C. Las Vegas, Nevada. Retired
In the fall of 2001 I underwent my first parathyroid surgery--done by a
general surgeon. I had a scan that showed the gland was in the center of
my neck, yet the doctor spent two and a half hours looking for it, without
success. He immediately tried to talk my family into taking me to a
university hospital where they were to open my chest (like open-heart
surgery) to explore for my abnormal parathyroid gland. After two and a
half hours of surgery which left me without a voice for a month and real
difficulty in swallowing, I wasn't real receptive to the idea.
Of course blood tests for two more years and another
scan showed I still needed another parathyroid operation. My new doctor,
knowing I had a previous surgery, wanted to refer me to a chest surgeon
who could open my chest and explore for the parathyroid tumor. My son
found Dr. Norman's web site. To me it was like a port in a storm. I
applied on-line and forwarded all the records we had. Kelly called and
said that Dr. Norman would contact me. In just a couple of days he did
call, saying that he felt the operation would be fairly straight forward,
just deeper than the other doctor had gone. He was so reassuring and
confident that the job could be done IN THE NECK AND NOT THROUGH MY CHEST.
A date was set and we were off to Florida. The hospital called the day
before we left so I was pre-registered. I had a pre-op appointment on
Wednesday, the operation on Thursday, where Dr. Norman found and removed
the parathyroid in just 17 minutes and I left the hospital one hour later.
We flew home on Friday in time to attended a family birthday party that
I can't begin to tell you what a pleasant experience I had with Dr.
Norman, Kelly and the whole hospital staff compared to the first
operation. Anyone facing parathyroid surgery should be aware of Dr.
Norman's procedure and I would encourage them to make a trip to Tampa.
(Editor's note: Some parathyroid glands are
in the chest...BUT they can almost always be removed through a
1-inch neck incision--you do NOT have to open the chest to get them out.
This is another reason to have an experienced parathyroid surgeon--so you
don't get your chest opened when it doesn't need to be. In this case, she
was scheduled for the chest operation, an operation that was guaranteed to
be a failure since this tumor could not have removed through the breast
Patient: B.R. Gainesville, Florida. Homemaker. I have only praise and gratitude for the entire
experience with Dr Norman and Tampa General Hospital! Following my
diagnosis of hyperparathyroidism I was anxious to have the problem
resolved. I was tired all the time, couldn't sleep, my muscles felt tight,
my joints ached and a bone density scan showed that I had osteopenia. I
went for a consultation with a surgeon at the university medical center
here (University of Florida) and was surprised and disappointed to learn
that they planned to do exploratory neck surgery that would require
general anesthesia, a 3-5 inch incision and lengthy surgery. I wanted to
find an alternative if possible.
My doctor had heard of Dr Norman and told me of his web site. I decided
to make a consultation appointment with him. Kelly (Dr Norman's nurse) was
a great help in this regard - she got me in to see Dr. Norman the same
week I called. Dr Norman looked over my medical records, explained the
MIRP and even gave me the name of a woman in my home town who had had the
surgery and had offered to talk with new patients. Surgery was scheduled
and every detail went as smoothly as I could have hoped. My husband and I
drove to Tampa for pre-op the day before surgery and were able to get a
room for a discounted rate at a nearby hotel
thanks to the list provided on the web site. Everyone we encountered at
the hospital during pre-op and surgery was friendly and professional. The
sestamibi scan was performed as described on the web site and my adenoma
was removed in a 16 minute surgical procedure that required just a one
inch incision. We returned home that afternoon.
It has now been a month since surgery. My calcium level has returned to
normal and I feel better than I have felt in a very long time! I am so
grateful for Dr. Norman and for his medical expertise. He has focused his
energies in one area and perfected a unique procedure to care for his
patients. I think what impressed me most was the personal care he imparts.
He has provided patients with an extensive and detailed web site. He
called me with lab test results prior to surgery. He came by to see me
several times the day of surgery to answer questions and to explain the
results of the sestamibi scan. He also called me that night at home to
check on me. Additionally, he personally responded within minutes to an
e-mailed question post surgery. My husband and I both feel that the
process was as stress free as surgery can possibly be. I would gladly
recommend Dr. Norman to anyone with hyperparathyroidism.
Patient: E.E. Lexington, Kentucky. Physician
(Pediatrician). One year ago, I was diagnosed with hyperparathyroidism
by my cardiologist who noted my gradually increasing calcium on routine
blood tests. The PTH test was elevated also. He referred me to an
Endocrinologist. We discussed surgery. I was against having surgery!
However, I did agree to have a sestamibi scan. I was told that this scan
probably would show nothing since it was not a very reliable test. The
radiologist read the films that same day and told me that I had two tumors
in the superior poles...a bilateral situation. I was then sent to a
surgeon selected by my endocrinologist. (Editor's note: Run the other
direction if somebody tells you that your scan shows two or more
tumors!!). This surgeon decided that I probably had all four parathyroid
glands involved instead of two (editor's note: Huh?). He said that he had
done hundreds of parathyroid operations and does about 50 per year now
(editors note: this is very doubtful--very few doctors world-wide have
done a hundred parathyroid operations!). I
wondered if this was enough and questioned his qualifications.
I understood that I would have to have the old standard operation and
that I would probably have a 6-9 inch incision. The sestamibi test I had
at my local hospital had
sealed my future concerning the type of surgery I would have to have. I
would have to have general anesthesia and probably stay overnight in the
hospital. I visited this surgeon twice. I had been reading everything that
I could find about hyperparathyroidism. I knew that it was important to
have the most experienced surgeon that I could find to do this delicate
neck surgery. I did not believe that I had found that surgeon.
I had been upset from the time I was told of my diagnosis. Why did this
happen to me? I had trouble even believing that I had
hyperparathyroidism because I had none of the listed symptoms. I thought
the lab results were wrong. Of course, repeated lab tests did finally
convince me. I prayed that I be led to the surgeon that should do my
surgery. Two nights later while surfing the internet, I found the website
of James Norman, M.D. I am so fortunate to have found this brilliant
surgeon prior to my parathyroid surgery. I contacted his nurse, Kelly via
E-mail and within an hour, Dr. Norman and I were talking via telephone. I
actually cried (joyfully) after talking to him. He made me feel so much
better. He said he thought that I had only one tumor and that I would not
have to stay overnight in the hospital. He told me that this would be a
very easy surgical experience. Everything he told me came true. Eight days
later Dr. Norman did my parathyroid surgery at Tampa General Hospital in
Tampa, FL. The surgery was performed 15 minutes after a sestamibi scan.
The sestamibi films I had taken at my hospital when compared to those
taken at Tampa General are pitiful...Not only are the ones taken at my
hospital pitiful...the radiologist's reading of two tumors is unfounded.
(Not even one is showing.) I shall do everything I can to try to get our
hospital to do decent sestamibi scans and train someone to read them.
I am so grateful for the MIRP (Minimally Invasive Radioguided
Parathyroid) surgery that Dr. Norman has invented. His "probe"
and surgery is God sent. I left the hospital less than two hours after my
surgery, and went with my daughter and two grandchildren that afternoon to
Clearwater to experience the beach. My Calcium and
PTH levels are normal now. I am less fatigued and have a lot more energy
than I had. Thanks to you, Dr. James Glenn Norman and your
wonderful staff for such a pleasant and successful surgical experience.
Patient: M.H. Clearwater, Florida. Stained Glass Artist. When I found your web site concerning your work with hyperparathyroid
patients, I had just been diagnosed with the condition. After a year of
extreme fatigue and the beginning states of osteoporosis, I was relieved
and excited to read the information you provided concerning the method you
have developed of "radioguided parathyroid surgery." It almost
sounded too good to be true! From the moment I contacted Kelly at your
office I received quick and thorough answers to my questions, an
opportunity to speak with you personally, and an appointment to assess my
situation and plan for surgery. I am especially appreciative for the
expeditious and thoroughly professional responsiveness to my situation.
It has been two weeks since you performed my parathyroidectomy at Tampa
General Hospital. Because of all the information you made available to me,
I knew exactly what to expect and the whole procedure was pleasant,
painless, and stress free. There has been no pain connected with the
surgery, the incision is small and already fairly inconspicuous. My blood
tests show that I have been cured and my energy is increasing daily.
Thank you, Dr. Norman for giving me back the energy to enjoy my life
again. I cannot imagine how my experience could have been any better. I
have nothing but good things to say about the NORMAN ENDOCRINE SURGERY
Patient: K.F. Indianapolis, Indiana. Business Owner. Hi, Kelly. It was a week ago today that I had my
surgery and I wanted to write to say 'thank you' to you and everyone
involved, (Dr. Norman of course), and everyone at Tampa General Hospital. There are few
things that are actually as good as described, but my whole experience was
that and even better. From my very first contact with you Kelly, to the
last person at the hospital who wheeled me out to the car, everyone was
unbelievably caring, warm, and helpful. All off this personal
attention goes a long way in providing comfort and confidence to the
patient. Thank you so much.
Patient M.L.W. Homestead, FL. Registered Nurse. Dr Norman, The advances made in surgery over the
recent years is nothing short of awesome. Since you performed my Minimally
Invasive parathyroid surgery in Mid-January 2004, I have had 8 months to
reflect on how fortunate I am to have had you as my surgeon.
My husband and I have spent our lives serving
physicians, hospitals, and patients. When I was diagnosed with
hyperparathyroidism I began to search the Internet and also turned to a
valued surgeon friend, who although semi-retired remains a member of on of
Miami's leading surgical groups. Several local surgeons were suggested,
but i had been impressed with your credentials. At my request, our friend
called you and the following morning he announced: "That is the man
you want to do your surgery. He knows what he is doing." Coming from
this fine gentleman and surgeon that is quite a compliment.
Individuals needing surgery must consider every aspect.
No one wishes scars if they can be avoided, and there is the ever
important anesthesia to consider. The milder form of anesthesia that you
use offers far less negative side effects and when you awake, you remember
nothing of the procedure and are able to walk away. Dinner that night was
wonderful, and now, my incision has melted away into oblivion--it can't be
seen. Having been associated with numerous hospitals throughout the
US, I feel I am in a position to state that Tampa General Hospital
outshines any others in Florida. I can't think of any other more well-equipped,
well managed and coordinated within its departments, convent, and clean.
Each employee with whom I cam into contact treated me as if I were their
very own mother...they cared and it showed. Thanks Dr Norman for what you
are doing for patients with this disease!
Patient M.S. Myrtle Beach, SC. School Teacher.I can hardly believe that only 10 days ago I was in surgery!!! Already
I feel 10 years younger! I have spoken very highly of you to my doctor
here and have told the people that did my first, (and poor) Sestamibi that
they have a great deal to learn from you and your team. You have many more
important things to do than to keep answering my mail (which I appreciate
very much!!) so I will close by letting you know that my husband and I are
grateful to have met you and we are so happy that we appreciated the value
of scheduling surgery on the internet. You have been a blessing to us!
Thank you again for curing me.... and thanks to Kelly and Jayme too.
Patient: D.L. Stanford, California. My
father, DL had his surgery yesterday morning. He is 86 years old! He ate
and enjoyed food for the first time in many years yesterday at noon (lunch
2 hours after his surgery!). Last evening he and my daughter Andrea (who
brought him down) went on an evening boat dinner cruise. Andrea said
he was like a little kid! He so enjoyed it! There was a lot of lightning
and told her it was like fireworks without the color. Andrea said he will
not stop talking about your clinic and how there need to be more around
the country. She said he could be your new spokesperson
Patient: R.S. State Senator. State withheld. Dear Dr Norman, I had my parathyroidectomy done on
August 30, 2006 by you. Everything about the experience had lived up to my
expectations. Your facilities and your staff were all first class. You
made an experience that I had prolonged for way too many years an easy,
painless event. My levels are now PTH 15.2 and calcium is 9.7. PERFECT!
Traveling a long distance for this operation was the best decision I've
made in a long time.... and I make lots of decisions! Thanks for
Patient: B.M. Charlotte, NC. Administrative Assistant
When I visited my internist last week he was interested in finding out how
everything turned out for me in Tampa. He was very impressed with you as a
doctor and with your professionalism. He said you had a very quick
response time and he had received all documents pertaining to my surgery
within a few days after the procedure. He is going to let future
parathyroid patients know that they too can have the MIRP done by you in
Tampa, Florida and not settle for the standard surgery.
I could not be happier that I chose you to be my doctor/surgeon and
that I traveled to Tampa for you to perform my surgery. I was a little
apprehensive because I did not know you but the minute you walked into the
examining room for our appointment and said hello I knew I had made the
right decision. In addition to being an outstanding doctor you come across
as being a truly compassionate and caring person who offers much more than
just medical care to your patients and their families. I see qualities in
you that I do not see in most doctors. I hope you always keep your wit and
sense of humor. I think these are two of you greatest assets as a doctor
and human being. These wonderful qualities allow you to connect with your
patients at a human level causing them to like and feel comfortable with
you. You also have a natural ability for making people smile and feel
special which I think is your greatest gift of all. Thanks again to you
and your staff!
Patient: S.D.T. Memphis, Tennessee. Insurance Agent
Hi Kelly. Just wanted to say thank you, again. You, Dr Norman and all the
staff at Tampa General, were absolutely, positively, wonderful! I have
shouted all your praises from the rooftops since I have been home! I am
doing very well - even sleeping better! You are all very special and
please, please, thank him again for me!
Patient: R.G. Tampa, FL Attorney To say I'm feeling better is simply an understatement.
It's been 5 weeks and it's hard to describe the difference - a combination
of physically feeling better, more energy, etc. plus I think my mental
acumen is back where it ought to be. I can't get over the difference -
just great! Thanks so much for giving my life back.
Patient: G.P. Plano, Texas. 83 Years Old My mother visited her Endocrinologist - back here in
Plano Texas. He said he had never seen such good work. Such a small
incision and short operation. He said that there is nobody in Dallas does
surgery like that!! He was truly amazed. My Mom is so happy. My Dad sees
her dramatically improved energy. Soon HE will need that ENERGY
prescription to keep up with her!! Of course, you are the inventor and
world champion of such surgery. Now even our doctors know that there is no
comparable surgeons in Dallas or Houston. Looks like this endocrinologist
will send all his parathyroid patients your way! Thank you so much for
your 12 minute operation!
Patient: T.K. Green Bay, Wisconsin. School Teacher. HI Jim. Happy Holidays to you and your family. I just
wanted to say "Thank you" again for being such a
dedicated/excellent doctor. A year ago today I could not understand what
was happening to my body. I was in so much pain during the holiday season
and felt just awful. This year, I can stand in the kitchen for hours in my
bare feet without pain in my bones or back as well as other good feelings
from having had the surgery. Thank you, thank you, thank you.
Patient: C.W. Gainesville, Florida. Professor at
University of Florida Drs.
Norman and Politz, One month ago today you completed my mini-parathyroid
surgery. While I must tell you that I am the world’s biggest skeptic, I
hoped to maybe feel a little better… But, what I now feel is nothing
short of amazing. I stay awake all day now! No longer need 10 hours of
sleep –or more. My aching bones don’t ache. And, most importantly, the
fog has lifted. I tell people that I feel like the Clariton Clear
commercial where they peel back the film to a bright sunny picture. You
said that my husband and I both would ‘love you’…and we do. I feel
like I’m starting all over again. I had given up any hope of being
promoted to full professor –but now I know that I have the energy and
clarity to start writing again. I know that this is getting long, but I
want to share one other thing with you both. As you know, my struggle has
been enormous and at times totally immobilizing. Many times I felt like I
didn’t have what I needed inside of me to make the adaptations needed
–in fact I didn’t know if I could keep living at all. Doctors, you
truly did save my life. We can’t thank you both enough. We’d name our
next child after you but, as you remember, that ship has long ago sailed!
Patient: S.A. West Palm Beach, Florida. School Teacher Its been a little over 2 weeks since my parathyroid
surgery, and the lab results show just what you promised. Both calcium and
PTH levels are back to the middle of normal, and I am cured of
hyperparathyroidism. What a miraculous word "cured" is! It feels
good to have balance and harmony inside my body again. I am back into my
exercise program that I had to give up a few years ago. After feeling what
was wrong with me for several years and "feeling old", I now
feel well and have a bounce in my step one more.
My endocrinologist is very impressed at the results of
my surgery: the 3/4 inch incision, the speed (16 minutes) and precision of
the MIRP process and the way you communicated details of the surgery to
him so quickly. I know he and his partners will be sending all of their
parathyroid patients your way. My doctor's nurse was practically dancing
with excitement. She could not believe how simple my surgery had been compared
to other patients with their 8 inch long scars and 2 days in the hospital.
I told her to give my name to any of their other patients who have this
disease so I can instruct them where to go to get it fixed. I thank you
and your team for your kindness, efficiency, and great skill. Our crazy
world, where so many people suffer and diseases wait to be defeated, needs
more people like you...healers who seek better ways. I feel very lucky to
have found you.
Patient: A.M. Rockaway, N.J. Medical Technologist
It's been just over a week since Dr. Norman performed my parathyroid
surgery. I still can't believe the process was so painless in all respects. I'm a 51 yr old Medical Technologist who has never had surgery except a
broken leg as a child. Needless to say I was very anxious about this surgery. I found
www.parathyroid.com (I thought this was just too good to be true) just prior
to seeing a surgeon in my area and asked him the questions suggested on
this web site. He didn't give me any straight answers
only that there was only one way for him to perform this surgery... with an overnight stay and a 6-8 in incision
-- which I
really wasn't thrilled with. He only does one or two of these operations
per year... and that is not good enough for anybody!
I contacted Kelly with all my info and shortly thereafter Dr. Norman called. After speaking with Dr. Norman, I felt this was the way to go, he put my mind at ease and he has such a
genuine and caring way about him. My husband and I flew to Tampa, had an office visit the day before the surgery and did the pre-op at the hospital. Everyone we came in contact with was just wonderful, and had nothing but great praises for Dr. Norman. The day of the surgery went just as smoothly.
The Nuclear Tech (Brandi) filled me in on how this technique came about and was very concerned about how I was handling all of this. I could go on and on. Since I work in a hospital I was really taken aback by the way everyone just couldn't do enough
for me. The level of professionalism and patient care was very impressive from everyone I came in
contact......If you are reading this and are thinking of having Dr. Norman do the
procedure Go For It......Thanks Dr. Norman, Kelly and everyone
Patient: G.N. Honolulu, Hawaii
Dear Dr. Norman & Kelly: Just thought I would update you on my
condition since the surgery. Prior to the surgery I was having constant
stomach acid problems but have not had any since the surgery. I seem to be
sleeping better and when I get up in the morning I don't feel tired like I
used to, & I now have energy to go about my work around the house.
Also, have noticed that I am able to walk a fair distance without my legs
feeling like jelly and don't have the muscle & joints pains like
before. Not sure if my disposition is any better, Billy (my husband) is
the only one that can answer that! Thanks again for giving me back a life.
Perhaps someday we will meet again when you visit Hawaii, Aloha for now.
Springs, Arkansas. Dear
Dr. Norman, I was your second surgery on July 14, 2009 and I just wanted
to advise you of the results. I contacted your clinic after
consulting all of your data sometime in May this year. I had become
convinced my endocrinologist didn't know what he was doing. I had chronic
bone pain and was convinced I had bone cancer having a history of prostate
cancer in 1991. I had pain constantly from mild to severe but rarely
without pain. After surgery I could not believe within hours I was
pain free. I took off the piece of tape bandaid 1 week after surgery
and can hardly see the incision, have a small lump (marble size) above of
the incision but I's sure it is temporary. For 17 minutes (the length of
surgery) this is the best investment of my life. I walk around
muttering "no pain, no pain" anyway I am so grateful to you and
your staff. You can use me or my comments for reference anytime. You
mentioned you would correspond with my internist and my
endocrinologist and send me a blind copy, I look forward to reading that.
My wife and I decided the endocrinologist was an idiot.
Patient: L.M. Atlanta, Georgia. Physician (Family Practice)Please tell Dr. Norman I'm doing great. My wound has healed nicely. I
had my DEXA scan done yesterday and the tech said everything was
normal--no- evidence of osteoporosis. My blood pressure is starting to
come down as Dr Norman predicted. I wake up in the morning and my
pressures are lower and I feel great. Thank you, again, for all your help
in making this experience a wonderful one. Its hard to believe that my
life was changed via an operation that took only 12 minutes!
Patient: S.K. Orlando Florida. Retired (80 years old).
I am happy to relate my most favorable experience beginning with my first
email to Ms. Kelly the day before the July 4th holiday. Dr Norman answered
this email personally telling me Kelly was away for the weekend and he
gave me answers to my hyperparathyroid questions. My confidence in him
was immediate. In my lifetime I never heard of a doctor who would
personally respond to a patient's non-urgent questions on a holiday
I was diagnosed having Hyperparathyroid disease by my primary Dr.
Sandra Stine who is an Internist. In my interest to learn everything about
hyperparathyroidism I went to the Internet. Everything I read confirmed
what Dr. Stine told me. How fortunate I was to have found Dr Norman. Also
that he has such an informative website. Before making a decision to go to
Tampa I went to see Dr Stine who strongly encouraged me to make
arrangements with Dr Norman for surgery.
I am 80 years old and I drove myself from Orlando to Tampa to meet Dr
Norman at his clinic. Because I had TWO previous thyroid operations to
remove all my thyroid (for goiter}, Dr Norman told me it would be more
difficult than usual, but he was confident about the success of the
surgery. Despite the two previous thyroid operations and removal of my
thyroid gland, Dr Norman's staff found the bad parathyroid tumor and used
their advanced techniques to find and remove it.
Because of my previous neck operations (and other reasons), I was one
of the rare patients that Dr Norman wanted to spend the night in the
hospital. He made all the arrangements for my grandson Henry to spend the
night in the room with me. The next morning Henry and I were having
breakfast when Dr. Norman came to see us. I was feeling fine, nothing hurt
(I never had to take a pain pill). I felt ready to drive home. Dr. Norman
gave his permission. Today is a week since the surgery. Looking back,
having my grandson with me, Dr. Norman operate, Ms. Kelly's contribution,
the efficient and accommodating hospital staff it was like a three day
holiday. I fell in love with Dr. Norman with a little left for Ms. Kelly.
Patient: F.M. Atlanta, Georgia. I was diagnosed with hyperparathyroidism earlier
this year.My doctor told me
I would need to have parathyroid surgery. We met with a surgeon who does
"a few" of these operations per year, and that is simply not
good enough for me! We went online and became educated. We simply wanted
My husband and I flew to Tampa and met
with Dr. Norman and the pre- op staff at Tampa General Hospital the day
before surgery.Everyone was
very professional and the experience was a good one.It also made me feel very good to know how much thehospital nurses and staff respected Dr. Norman, not only as a
physician but as a person. We even met other patients from out of state
who was having the same surgery and enjoyed discussing our similar cases.
The morning of the surgery I had the
Sestamibi Scan and my husband was allowed to stay with me the whole time,
until they took me into the operating room. Following the surgery and a
brief stay in post-op recovery I went back to the hotel to rest and we
flew home the next day. It has only been four days since my surgery and
the aches and pains I have suffered over time have all but gone. Thank you
Dr. Norman for giving us an alternative to the old fashion surgery.I would recommendDr.
Norman and the MIRP Mini Surgery to everyone. (3 month follow-up: I'm
doing great! I have more energy than I have had in years! This has been
great. Thanks so much!).
Patient: S.E.S. Aiken, South Carolina. Chemical Engineer (Retired)
For fifteen years my serum calcium level was always slightly elevated.
Yet no Doctor did anything about it until last year. All that time an
overactive parathyroid gland was causing deterioration of my bones. A
simple bone density scan showed that I had developed severe osteoporosis.
I needed a parathyroidectomy. Thanks to the Internet I found
Parathyroid.com which gave me a complete picture of how to proceed. At my
local hospital I found that the sestamibi scan was to take 4 hours. I
suspected right away that they had no idea what they were doing. My scan
was performed by a very competent technician on Dr Norman's team with
twelve years experience--and it took 20 minutes!
After sending the necessary paperwork to the clinic, Dr Norman called
me to discuss the procedure and we got the ball rolling. Thanks to a
special arrangement Tampa General Hospital has with several of the nearby hotels
and motels, we stayed at the Park Plaza Hotel for a mere $54.00/night
! The day before surgery, my wife and I met with Dr. Norman at the clinic
where he again explained the entire procedure and where he made my wife
feel as comfortable as I did.
On the morning of the surgery I had my sestamibi scan and shortly
afterwards Dr Norman showed us the x-ray photograph. The offending
parathyroid gland showed up as a bright dot just above the radioactive marker
which the technician had put on to aid in the surgery. The actual operation
took only 17 minutes !
From the first telephone call I made to the clinic
until after the operation Dr Norman and his nurse Kelly were always available to answer my
questions and allay any fears I might have had regarding a doctor and an
operation which I had come across on the web! Every facet was extremely well
coordinated and the whole procedure went very smoothly .
Dr James Norman has turned a most difficult vascular operation into a
simple, efficient and painless procedure. I never had any pain after the
surgery and we traveled back to South Carolina the next day. Without a
doubt Dr James Norman is a very competent, warm, confident and well
organized surgeon with a wonderful sense of humor. He has changed my life
dramatically and I am convinced that many more patients will be so
grateful when they find him.
Patient: A.S. Galveston, Texas. Retired, 78 years old.
Kelly, and Dr. Norman, I want to take this time out to thank you all for
taking care of my wife. You not only performed a miracle, with God's help,
you treated her like royalty. I will always pray for you and your
families. And if you ever need a good report from us, please contact us. I
am already spreading the good news about your type of surgery to others,
because there are so many in need of this type of surgery throughout the
U.S.. I am sure you will be hearing from our endocrinologist
concerning other patients, and my daughter is director of nursing for a
hospital in the Houston, TX area. She asked me to print out the
information on your clinic, because we had not heard anything about this
procedure in this area until I went on line, but rest assured it will be
sought out, now. My wife was highly appreciated by the manner in which you
treated her, and was thrilled with the surgery you performed. Thanks,
again, and may God Bless you.
Ogden, Utah Dear
Dr. Norman,On June
asked you before we went into the operating room if you thought I would
feel better after getting the parathyroid tumor removed. You
told me I would feel
so much better that I would write
you a love letter within a month. And at that point in our time
together I really hoped I would feel that way. Dr. Norman, I felt
that way when I woke in recovery. Had you been there I would have
thrown my arms around you. I
was out of the hospital by 10:30 am and at
2:00 p.m. on the day of surgery we were walking to find a restaurant for
lunch. The next day we saw "The Lion King" which was playing at
the Tampa Bay Performing Arts Center, and the next day we walked the
beach. (We stayed an extra day.) I can honestly tell you that
I cannot remember a time when I felt this well. I will turn 75 in
just as few weeks and I now know what is meant by the "golden
years". I walk 3 miles every morning, keep house without help,
I'm active in my community and my church, and I love life and I truly want
to live life to the fullest. With my deepest appreciation and from
the bottom of my heart, thank you, thank you.
Patient: J.R. Underwriting Case Specialist. Chattanooga,
Tennessee. I wanted to write to tell you that I am doing fine and
to share my experience with others. It has been over 3 months since my
surgery, and I am feeling better than I ever expected. My energy level is
unbelievable and my moodiness and slight depression has drastically
improved. Going into this whole ordeal was a nightmare for me. I knew I
wanted the best, most experienced Doctor I could find, and you were that
one. Once I spoke with you on the phone my anxiety was minimal. Just
speaking to you and hearing your confidence and readiness gave me the
assurance and peace I needed to move forward with the surgery. As we
discussed, I had spent the last 10 years hearing from doctors that my
calcium levels were slightly high. They never offered any possible reason
or even follow-ups to keep a check on it. I was so young, I didn't know to
keep questioning the cause. Only once I hit 30 and my moods worsened and I
withdrew from everyone and everything did I speak up and take charge of my
life. And now, thanks you and your wonderful staff, I feel like I have
control of my life again. From day one, my whole experience from you, your
staff and the travel was a peaceful one. You have a wonderful sense of
humor, which I know puts all of your patience at ease. You are very
confident yet unpretentious, so I knew I was in good, safe hands! Again,
thank you for all your initial calls, being a caring yet diligent doctor
and for your follow-up call.
Patient: C.R. Beulah, Michigan.
Dr Norman and Nurse Kelly, All is well and we owe many thanks to you for your skill, care and
concern. What could have been a miserable experience could not have gone
any easier. I'm feeling fine, and we had a lovely dinner out last night (4
hours after the surgery). It's hard to believe you can go on a trip for
surgery and actually have a good time. And thank you for your call last
night. It was much appreciated. Again, many thanks. I will write more for
the web site as soon as we return to the lake in Michigan. (Editorial
Note: This note was written the morning after surgery).
Patient: R.B. Tallahassee, Florida. 13 Years Old. Hey Dr. Norman, I'm doing pretty good other than my
neck hurts a little. I didn't go to school today but I'm going to go
school tomorrow. You did a very good job. Thank you very much. (Editorial
Note: Ryan is a 13 year old 7th grader. It is quite uncommon for
children to get parathyroid tumors, but they do. Ryan's operation took 17
minutes and his incision was 1/2 inch. He went home 1 hour after the
operation. He missed 2 days of school but practiced with his basketball
team 2 days after the operation!).
UPDATE: 4/17/04. it's me again. I'm feeling great,
better than ever! Its been almost 4 weeks and the scar left behind by the
incision is almost gone (all my friends thought it looked really cool but
some thought it was a little creepy). I'm down to taking just one calcium
pill a day. I've done it so much it's became a habit and i don't even have
to try to remember to take it. Five days go I had my blood test to check
my calcium for the last time and got the results back yesterday. They said
I was normal, normal, and normal which made me very happy. I just want to
thank you for the great job you did, you and all the nurses were very kind
which made me happy. And that's all for now.
Patieint: C.G. Boston, MA. Retired Nurse.
Dear Dr Norman, I must thank you and Dr Politz for taking such good care
of me. My botched operation up here in Boston was so different than the
smooth, simple, and quick operation in Tampa. For the first time in 10
years I can walk without pain in my hip. I missed my walks so much! Most
of all, my dogs love you! They missed their long walks too! We all
love you! Have a great Thanksgiving (Surgery 11/10/14)
Patient: C.C. Lady Lake, Florida. Dear Dr. Norman, How can one say surgery was a
"pleasure"... but I have to! Having you as my doctor was
outstanding! I called Kelly with my calcium problem but also mentioned the
fact that I had vertigo and a big problem laying flat on my back for both
the test and the following surgery....well I had NO reason to worry about
either. The surgery went without a hitch. When asked by friends how it
was, my reply was "It went like a well choreographed stage
play!" Thank you so much for using your God given talents on one who
was scared to even think about surgery...I am now on the right road and
you did it!! By the way, I am 68 years old and age is not a factor in this
process only your talent is! Thank you and Kelly both.
Patient: H.D, MD. Albuquerque, New Mexico. Physician
(Surgeon). My family Practice doctor, Dr. D of Deming, NM told me I had a
parathyroid problem. He sought out the best parathyroid surgeon in
the US and spoke with Dr. James Norman at the Norman
Endocrine Clinic in Tampa, Florida. Dr. D told me that was the
place to go to have my parathyroid problem cured. That was one of the best days of my
life. It is why I am here to write this today. I then spoke
to Dr Norman myself, and he made me feel very comfortable with his
approach to my disease. I went to Tampa (arranged by his wonderful nurse Kelly).
I have practiced general surgery for 25 years so I
know that parathyroid surgery is tricky and difficult. I saw
Dr. Norman, who
inspires confidence, the day prior to my operation. He explained that my
parathyroid surgery might be a little complicated by a huge thyroid goiter I had mostly beneath my breast
bone (the size of a softball). Dr. Norman operated on me the next day. He had to
remove the huge goiter, literally peeling it off the aorta, in order to get
at the parathyroid tumor which he removed from behind the trachea.
For such a huge operation I felt remarkably good (did not require a
single pain pill). I returned
to New Mexico the next day. My calcium and PTH levels are now normal,
and I am cured of my parathyroid problems! (--AND my thyroid
Dr. James Norman is the finest parathyroid surgeon in the world.
Take it from me-- I'm a surgeon who does this operation and I should
know! If you want the best see Dr. James Norman.
No place on earth is so far from Tampa that anyone can afford not to
have him personally do their parathyroid surgery.
Patient: M.C. Philadelphia, Pennsylvania. Computer
Programmer.I was diagnosed with hyperparathyroidism back in April 2003. I had
several blood tests performed that showed a PTH level of 141 and calcium
of 12.5. At first I thought, "Ahh, high calcium, that's not a big
deal". Time had passed by and I went back to my doctor. She had asked
me if I saw an endocrinologist yet. We repeated my tests, and my calcium
and PTH were still up, but now I had traces of blood in my urine. My
doctor called me at home and instructed my wife for me to see a surgeon
ASAP. She stated that I may have kidney stones. Well, literally the next
day I was hospitalized for kidney stones. Two were lodged and had to be
removed with surgery. After surgery I decided it was time to see a
specialist. I searched the Internet far and wide. I found several
endocrine surgeons, including Dr Norman, but he was in Tampa Bay and I'm
in Philadelphia. So I wanted to try and find a doctor near me to perform
the surgery. No go. Not a single doctor I spoke to had the experience with
this surgery that Dr. Norman has. So I decided to travel to Tampa Bay and
have Dr. Norman perform the surgery. I figured, hey, this is my health
were talking about. Why see second best when the best is available?
Now the issue if insurance came up. My insurance first
denied covering this operation until Kelly spoke to them and took care of
this. Thanks Kelly! I can't say enough about my experience with Dr.
Norman. I was absolutely, positively great!! He called me twice before I
came down. Answered any and all questions my wife and I had. The surgery
itself was fast and painless!! It has now been 2 months since my surgery
and the "fog" that clouded my head is completely gone. Not to
mention the mood swings that were frequent before the operation. I feel
100% better. I'm writing this letter to stress the fact that anyone
dealing with this disease should go and see Dr. Norman. He is the best.
(period!). Thanks again Dr. Norman!
Patient: L.B. Age 47. Valencia, CA. Formerly Irritable
Mother and Proofreader.
I was always tired,
“chronically cranky” in the evenings, having difficulty losing weight, losing hair at an alarming rate, and often suffered from short bouts
of depression. Friends
frequently remarked that I looked tired and seemed depressed, even when I
thought I felt fine. My life
is good and I had no real reason to be depressed and so tired. I went to my doctor thinking perhaps I had a thyroid disorder, but
really expecting to be told that I was simply facing the problems of
middle age. Instead, after
numerous vials of blood had been drawn, the doctor told me I had
most people, I had never heard of a parathyroid. Fortunately my husband did a Google search and Dr. Norman’s
website popped up as the number one find. I was very impressed with Dr. Norman’s straight forward writing style, his
willingness to answer my questions by e-mail and telephone, and his
incredibly prompt responses to same. (His assistant, Nurse Kelly, is also extremely efficient
and they make an excellent team.) After
doing some online investigation to verify that Dr. Norman was what and who
he said he was, and less than
3 months after my first blood test, I flew to Florida for surgery to
remove the guilty parathyroid gland at Tampa General Hospital.
My experience with Dr.
Norman and Tampa General was exactly as I hoped it would be. The hospital staff is friendly and efficient. Their respect for Dr. Norman is very high. Dr. Norman is unpretentious but clearly in charge. My surgery took approximately 19 minutes. My husband and 7 year-old daughter were with me in pre-op until it
was time for the operation, and we all went to lunch about two hours after
it was over. The pain was minimal and easily controlled with over the
counter medication. The next
day we went to Disney World! Because
my calcium and parathyroid levels were only mildly elevated prior to the
surgery, I was not really sure that surgery would result in any difference
in the way I felt. Some
friends expressed the opinion that my symptoms were simply to be
expected with the onset of middle age and not to get my hopes up. Indeed, even the endocrinologist I was referred to by my primary
care physician recommended a “wait and see” (i.e., do nothing)
approach to my condition. He
also dismissed the idea of minimally invasive surgery as being unwise
since “you really need to get a look at all the parathyroid glands.” (How he reasoned that minimally invasive surgery was not invasive
enough, but that doing nothing was an acceptable approach, I do not know!) I did not return to see him or consult with him further.
(Editor's note: Minimally invasive MIRP surgery sometimes DOES include
finding all four glands... its just that the radioguided techniques used
and the vast experience of some surgeons allow this to be done in minutes
instead of hours through a 1 inch incision!).
came as a surprise to me that after the surgery I struggled with frequent
symptoms of low calcium and found it necessary to exceed Dr. Norman’s
minimal dosing schedule. In
addition to the tingling and cramps in my hands and feet, I had hot
flashes. Dr. Norman explained
that my brain was simply having a tough time getting used to the new
normal level of calcium in my system, and that my dependence on calcium
tablets would be temporary. While
my calcium levels were previously only mildly elevated, that mild
elevation had been in effect for at least two and a half years, and my
brain didn’t like the sudden change.
is worthwhile noting here that I did not discover that my calcium levels
had been elevated for over 2 years until I went back through my medical
chart at my doctor’s office. I
recommend that everyone get hard copies of their lab results. Apparently my doctor did not notice the elevation or think it
worthy of attention at that time. I
have since found out what a major difference even a small imbalance can
make in one’s health.
is now two weeks since my surgery and I am feeling much better! My hair has stopped falling out in abnormally large quantities -- a
change which was noticeable the first time I shampooed after the surgery. My mood has improved -- I am no longer “chronically cranky” at
the end of the day, and so far my depression has not been a problem either. My energy level is up in spite of my odd work hours and the fact
that I rarely get a full 8 hours sleep. In fact, I have been busy cleaning
out my garage. I am very grateful to Dr. Norman and his pioneering work in
this field. We need more
doctors like him.
Patient: J.B. Endicott, New York. I had never heard of parathyroid disease. A routine
blood test showed a high amount of calcium in my blood. My general practitioner
sent me to a general surgeon who told me that I would need a big operation
and spend the night in the hospital. He told me nothing about the disease
itself, only that the operation would take a couple of hours and he would
have to make a large incision at the base of my neck. In an effort to
learn more about this disease, I went to the Internet where I found
Parathyroid.com. I was so thrilled to learn more about parathyroid
disease, but also that the surgery could be done in 20 to 30 minutes on an
outpatient basis. I printed the entire web site and took it to my primary
care doctor to review and discuss the possibility of going to Tampa for
surgery. She was adamant about my staying in town and having her
recommended general surgeon do the operation. Because she was so negative
about the prospect of my going to Tampa, I started researching Dr. Norman.
He's everything he says he is. I talked to his nurse Kelly and had my labs
sent to his office. Kelly was wonderful - very encouraging! Dr. Norman
called me at home and assured me that the mini-surgery would work for me.
I flew to Tampa and had the surgery, flying home the next day. I have a
1-inch piece of tape at the base of my neck. Things have gone great! I
never had such a fun surgery! Let me know how I can help persuade the rest
of the world that mini-parathyroid surgery is the only way to go! I must
also mention the staff at Tampa General Hospital... they were very caring
and extremely efficient!
J.K. 16 Years Old Here is some uplifting and positive news for kids
with hyperparathyroidism. Jillian has always required special
resources to help her with her work at school. She was always in normal
classes, but she had a period a day where she went for help and anytime
she had a test. She always needed extra help to pass her classes
Patient: L.P. Cherokee, Alabama. Hello Dr. Norman and Kelly, just a short note to say hello and to say
"THANK YOU!!" I am doing great and have had no problems
whatsoever. I cannot even begin to tell you how "at ease" you
made me feel, and how everything was just a "breeze". I've been
thinking what to write for the website, but don't know what to say that
hasn't already been said. Dr. Norman, you are truly "one of a
kind", and the medical profession and whole world is so fortunate and
blessed for your outstanding work. I am just so thankful that I made the
decision to surf the web and find out more information on parathyroid
disease. I cannot even imagine anyone else performing my surgery.....thank
you from the bottom of my heart.
Patient: M.B. Boston, Massachusetts. College Professor.
I had surgery to remove an enlarged parathyroid gland at
your clinic on January 18th and I am writing to thank you for essentially
giving me my life back. Perhaps because the parathyroid problem has been
coming on for such a long time (you suggested for as much as 13 years) I
had no idea how badly I had been feeling. Now I feel marvelous-filled with
energy and positive feelings and at least 10 years younger. It is really
My primary care physician in Boston is also very impressed. I saw her
last week, two weeks after the surgery, and she could see that I looked
and felt wonderful and that my blood work was completely normal. I
described my experience to her in detail. She said she had received a
report from you and she thanked me for doing the research to find you. She
also said that my efforts would benefit her future patients because, if
they had a parathyroid problem she would recommend your clinic to them. I
want to commend the whole process you have put in place. Your web
information made it easy to find you, to educate myself about my
condition, to make comparisons and to make an informed decision. The
people from your clinic that I came into contact with by email and over
the telephone were informed, helpful, personal, and highly professional.
The efficiency and speed of the process from my first contact to the
actual surgery was outstanding. My experience at the hospital was also
outstanding. It was extremely reassuring to meet Dr. Politz at almost the
moment when we entered the hospital and to have him explain the process.
The nurses and technicians were personal, reassuring and highly competent
and I was grateful to be allowed to have my husband and daughter with me
for most of the preparation time. It was also very important to me to get
the chance to discuss everything with Dr. Norman just before the surgery.
The whole preparation process made me feel progressively more relaxed
rather than more anxious. The surgery itself caused minimal discomfort. I
was able to go back to the hotel a littler more than hour later and fly
back home the next day. Even by the end of the day of the surgery my
daughter said I was moving more quickly and thinking faster. Before the
surgery it has sometimes felt like I was moving through glue and she said
it had looked that way. I have continued to feel progressively better over
the past three weeks. I am so grateful. As I said in the beginning, you
have given me my life back.
Patient: B.M. West Point, Massachusetts. Dear Dr. Norman, It has been 3 weeks since my father's
surgery and he is doing so much better!! He was diagnosed with both Alzheimer's
and hyperparathyroidism in November 2003. His confusion and forgetfulness
is improving on a daily basis since the surgery. His energy level has
improved dramatically. You said you would not be surprised if the Alzheimer's
was a misdiagnosis and it looks like it was! I second guess that
diagnosis on a daily basis. His Dr was not very supportive of his coming
to Tampa for surgery. I will admit that is does sound sort of hokie to
find a Dr on the internet. I will confess that I had you checked out! We
have a relative in Tampa who works for an insurance company that
investigates medical malpractice cases. (for the Drs.) She knows several
Drs. that work for Tampa General and they all said that you were top
notch. Your web site was so informative that we had no questions to ask
when you phoned. We stayed in a hotel listed in your web site the night we
arrived in Tampa. The shuttle to and from the airport and to the hospital
were all free, so our only expense was airfare, food and lodging. We had a
very pleasant experience at Tampa Gen. The hospital staff were all very
pleasant and very complimentary of you. Our experience could not have been
better. If anyone has any questions about coming to Tampa, I give you
permission to give out my email address or phone # and I will be glad to
talk anyone. I am your biggest supporter!
Massachusetts. (Nurse) Prior to my surgery, I had written about several
symptoms I was experiencing (in addition to the high blood calcium, very
high level of calcium excreted in my urine, and high PTH levels). My
endocrinologist here in Massachusetts was taking a "wait and
see" approach; in other words, doing nothing while the quality of my
life was deteriorating. The symptoms I observed in myself included a
feeling of having "gotten old," even though I knew that's not
where my heart and mind was at; losing memory and concentration; mental
fogginess; trouble getting to sleep and staying asleep; not feeling
refreshed on awakening; sex drive that tanked; gastric reflux; heart
I'm happy to report that these symptoms have gone away!
This whole process (from the way the paperwork was handled at long
distance, through my telephone consultation with Dr. Politz, my reception
at Tampa General, talking with you both at T.G., and my surgery) was
outstanding, and everyone I encountered was professional, caring, and
concerned. I've had vacations where I didn't have as good a time as I did
having this surgery! I display the picture of my tumor prominently in my
home, as a reminder of the good things that happen when I seek out the
best resources for taking care of myself. And if anyone tells me they're
having trouble with high blood calcium or high PTH levels, I'm urging them
to consult your Web site, learn more, and take action.
Patient: M.W. Boston, Massachusetts. Attorney. My oncology doctor informed me I had parathyroid
disease and would need surgery to correct the condition. I attempted to
have a surgeon in my home state perform the surgery. While I was in the
surgical prep area prior to surgery, the doctor made the decision not to
do the surgery. I was so fortunate the surgery did not take place. My
daughter went on the internet and found the Norman Parathyroid Surgery
Clinic. I am so blessed I had the opportunity for you, Dr. Norman, to
perform the parathyroid surgery on June 30, 2008. The surgery took only 16
minutes and I am now feeling so much better. My painful bone and muscle
aches have diminished. I sleep better than I have in years and other
medical conditions have improved immensely. Professionals and friends
alike are amazed how small my incision is and say they have to
look closely to find it. Dr. Norman you are an invincible doctor and I
wish to thank you, Dr. Politz, and your office support team and the Tampa
General Hospital staff for making this medical experience a very pleasant
My recommendation to anyone with parathyroid disease is
to go see Dr. Norman. You will be in the hands of a doctor who
performs a state of the art procedure, with compassion for his patients.
The evening of the surgery my daughter and I went to an Italian restaurant
and had a nice dinner. When we returned to our hotel after dinner, a call
came through from Dr. Norman asking how I was doing and saying he hoped I
felt ok. I cannot thank you enough for all that you have done for me.
Patient: R.C.Boston, Mass.Medical
Device Manufacturer Hi Dr. Norman & Dr. Politz: I just
wanted to thank you. It has been only 3 weeks since my MIRP Surgery,
and exactly as you said I already feel like my old self. My severe
muscle and joint pains are gone, and I now have my energy back. I
only wish it was diagnosed sooner. If I did not find your fantastic
web site, I can only guess how many more years I would have suffered.
I have been in the Minimal Invasive Surgery field for many years as a
manufacturer of MIS imaging products. I have not seen such skill ,
knowledge and professionalism, as you and your staff show.
I can't thank you enough and greatly appreciate all you have done for me.
I am sure glad I didn't have the old fashioned surgery up here in Boston!
Patient: W.V. Park Ridge, Illinois. Electrician. Hello to all at Dr. Norman's Clinic. Just a thank you
note for making me well. My surgery was on Nov. 13 (took 11 minutes!) and I feel great. The
whole experience was amazing. I've worked in hospitals exclusively for the
past 15 years and I've never seen a more comforting and reassuring crew
than Dr. Norman and his staff. I brag about him all the time. The staff at
Tampa General Hospital (including Lisa and Amy who were what seemed my
personnel nurses) is also to be applauded. Thank You Again and Again.
Patient: A.S. 80 Years Old. Virginia Beach, Virginia. Dear Dr. Norman and Kelly, Friends wondered how I could
trust someone that I found on the Internet. When I tell them all Dr.
Norman’s success stories, I didn’t see a “Doubting Thomas “among
them. When my husband (Retired Hospital Administrator) read his
credentials he said, “He sounds too good to be true.”
A surgeon in Virginia told me he could do the surgery
and I wouldn’t have to go to Florida. I asked him how many he had done
in his life. "Forty" was the reply. Then I checked with my
Internist and he replied, “No Ann, he is not the doctor you are looking
for, he doesn’t do mini-parathyroid surgery". Dr. Norman is
outstanding and highly skilled, not to mention his sense of humor that
puts everyone immediately at ease. Kelly was efficient and understanding.
She answered all my questions, no matter how minor. I am so pleased with
this surgery that I would walk to Florida to have it done. Please feel
free to use my address and phone number for anyone wanting to hear my “twelve
minute” success story. I have the utmost admiration for you!
Patient: MO. San Antonio, Texas. Pregnant Homemaker Letter from father: Dear Dr Norman, It was a
pleasure to have the opportunity to meet you on February 12, 2004 when you
operated on my daughter. She will be writing her own report for your web
site--aimed at pregnant women but I wanted to express my thanks, and to
let others know not to worry! From the very first contact, you rendered
the correct diagnosis and proceeded to make quick arrangements so the
operation could be done ASAP with the baby's best interest in mind. The
best part was to meet you and listen what you had to say to my daughter.
Her skepticism was gone and she placed all of her trust and confidence in
you. For her husband and I, it was a feeling of total relief because we
knew that she was going to be OK, after all, she was under the care of the
best parathyroid doctor in the world!
After the short 17-minute procedure you came to talk to
us and took away a ton of worries that our whole family has carried for a
very long time. Thanks so much to you and your team for taking such good
care of my daughter. (Editor's note: parathyroid disease during
pregnancy can be quite dangerous for the mom and the baby. We have an
entire web page dedicated to this... Click Here).
Patient: M.C. Covington, Louisiana. I had my surgery two months ago. I was in a bad
way...my body was falling apart. My doctor diagnosed parathyroid disease
(which I never heard of before) and a friend said she had heard of Dr
Norman. After a few phone calls and emails, I drove to Tampa and had the
operation. What a blessing it has been for me to find a doctor like Dr
Norman. I still can't believe how easy this was. Everyone on staff was
wonderful, including Kelly who helped me in so many ways. I thank God for
such a pain-free operation and that I feel so great now. This was truly an
unbelievable experience. If anybody reading this is questioning the
mini-parathyroid surgery or traveling to Tampa to have Dr Norman and his
staff take care of you... just call me!
Patient: R.S. Vancouver, British Columbia; Canada. I am willing to tell you everything I experienced with
my Hyper-Parathyroid tumour, which now explains all the pains I have had
during the past 5 years.
I went through all kinds of calcium deposit on my ankle,
neck, kidney stones and even lost more than 1 inch of my height before I
was discovered with the abnormal PTH value and found the parathyroid
tumour. My only biggest concern was the possible damage of my vocal nerve
that may cause loss of my voice. I had seen 3 doctors before Dr. Norman.
One top surgeon at UCLA Medical Center, the best in Los Angeles, told me
that he had only 20 surgeries using MIRP method and had 3 that lost voice.
Another top surgeon at Vancouver advised me that he had experience of 29
parathyroid operations and I decided that he was anxious to have me on the
table for acquiring more experience. My friend found Dr. Norman for me and
I went ahead after talked to Dr. Norman over the phone. I did not want to
lose my voice and I had to have the tumour removed.
I traveled to Tampa from Vancouver/Los Angeles the night before and had
surgery with Dr. Norman the next day morning. There were 7 other patients
having the same operation that day by Dr Norman. I went to the hotel right
after surgery. There was no pain. The incision in my neck was about 1
inch. This was not noticeable by the 4th week. I am totally well now. The
team Dr. Norman has is very very good. I was very glad that I made the
right decision. I was very anxious before I had my surgery which was
November 2003. You will be glad that you searched for Dr. Norman's MIRP
surgery. Good luck, and you will be singing all the way home from Tampa.
Patient: D.S. Boston, Massachusetts. Electrical Engineer. Dr Norman. I wanted to thank you for making me feel so
much better! All my symptoms are almost completely gone. The panic attacks
ended the day after the surgery. The tremors took a little longer, but are
now gone after about 3 weeks. My memory is improving, though slowly. An
interesting piece of information came to light in the course of my
Master's program: hyperparathyroidism is listed as a medical condition
which can lead to panic disorder, schizophrenia, dementia and
psychosis...Scary huh? Thanks for your excellent surgery, I am so glad my
wife found you!
Patient: A.G. Kihei, Hawaii.
Dr Norman: It is time I wrote and expressed my thanks and appreciation for
your fine surgical work, and your kind caring attention to me during my
parathyroid procedure last month. I want you to know that I feel
completely different than before the operation and that I feel my life has
been restored! I sent you the results of my post-operation PTH and calcium
tests and they were both completely normal 3 weeks after the procedure.
The emotional component of the disease was most devastating to my life. I
was depressed and crying all the time. The changes you said would change
subtly are in fact most positive and strong. Its like a fog has lifted
from my brain and I can think, concentrate, and engage with friends as
normally as I used to before the onset of the disease. Knowing that I have
had this for a long time clarified why I have been in so much emotional
discomfort for so long! And I thought I was just depressed. In addition,
the bone pain and tiredness have disappeared and I no longer feel like
lying down every afternoon from exhaustion. My bowel habits have also
improved remarkably as the excess calcium no longer restricts my colon.
Also, the heartburn I was experiencing is gone as well.
I also want to mention as other patients did on your site that the
experience of the operation was wonderful and all the medical staff at the
hospital gave excellent service as well. In a remarkable coincidence, you
operated on a good friend and colleague of mine exactly one week after my
operation! Thank you for being so talented and making your services
available through your wonderful website. It is a Godsend to those
struggling for good information and care for hyperparathyroidism. In
closing, I wish you and yours a happy and healthy holiday season and new
year. May you continue to bring excellent care to those you serve with
such loving kindness and skill.
Patient: L.Z. Sarasota, Florida. Dear Dr. Norman. I don't know how to begin to tell you
how pleased I am with the outcome of my parathyroid surgery. This was a
whole new area to me when I was diagnosed with parathyroid disease and,
needless to say, I was more than apprehensive. You and your great surgical
staff worked wonders. Everything went off as clockwork. The hospital staff
was so friendly that at once I was put at ease. You took the time to
explain everything to me and THAT makes a major difference. I truly
couldn't have asked for better care. The professional approach that
characterized you and everyone surrounding you has really impressed me.
I could go on with much more but I won't. I just wanted you to know how
grateful I am to you. This surgery, I feel, has opened up many new doors
for me in the future. It will be wonderful to be able to cut back on a lot
of the medication that I've had to take in the past. Right now, I'm still
absolutely amazed, I haven't needed ANY pain medication. NONE! And on top
of that, I'm feeling great. How could this possibly be just the second day
after surgery! Again, many, many thanks for the caring, professional
approach that you exhibited. I'll be singing your praises from the
rooftops for years to come.
Patient: S.P. Las Vegas, Nevada. Dr. Norman, I am very, very happy I found you on the
Internet. You lived up to your reputation and then some! Very easy to talk
to, great sense of humor, informative, and knowledgeable and SKILLED!
Also, the hospital/staff were efficient and friendly from the top of the
line (you), all the way down to the very nice man that pushed me around in
my bed, to x-ray etc. I will happily spread the word, at the endocrinology
office, and to anyone else who'll listen - that you are the only one who
should operate on anyone's diseased parathyroid!!! Thank you, your staff,
the hospital, etc for making what could have been a terrible experience
(at least here in Las Vegas), very simple and straightforward.
Patient: B.M. Charlotte, North Carolina. Business Owner. Hi Dr. Norman, I just want to let you and Kelly know
how much better I am feeling. I have more energy now and I can tell my
memory has improved since the surgery. I have been sleeping so restful the
last few nights that I have not wanted to get out of bed and go to work. I
am experiencing a sense of well being I have not had for several years.
Before being diagnosed with hyperparathyroidism I had a gut feeling that
something was not right but I could not understand why I felt that way
until now (I kept thinking it must be that I am getting older or maybe I
am depressed, or maybe I am just tired, etc.). I am really thankful that
the quality of my life is improving and I am looking forward to having
better health. Thanks for changing my life!
Patient: R.H. Mobile, Alabama. School Teacher I have been home almost a week following the
Mini-Parathyroid procedure completed by Dr. James Norman. I am pleased to
say that the procedure was a success...and it only took 9 minutes! I flew home to Alabama and went
directly back to work. I felt great immediately following the procedure
and was able to eat lunch and dinner the day of my surgery. I would never
have been able to do that with the surgery planned for me before My wife
located Dr. Norman. At first , I wondered what people would think about me
finding my doctor on the internet. It was one of the best things that
could have happened to me. I have decided that if a person must have
surgery, all options should be considered. It is just as cost effective
even if you have to travel to have your surgery done by a physician who
does this kind of surgery all day, every day. I do not hesitate to urge
others to consider this option for themselves if they are faced with
Patient: R.S. Ocala, Florida. Pharmacist. Dear Dr. Norman: Just a short note to let you know that
I'm doing well; went right back to my normal activities after only one day
of rest. You were right...not even one day to fully recover! The surgery
didn't improve my golf game, nor my softball talents, but physically, I'm
feeling much, much better; almost all of the unpleasant symptoms that
accompany hyperparathyroidism subsided in the first week! I do want to say
that I was most impressed with you and Kelly; reminded me of the quality
physicians that I was so used to in Boston. I've never meat a physician
such as you who gives out their home and cell phone numbers! Remember, my
wife and I have spent many years in the medical profession and we know
what is good and what is not! Again, thank you so very much. I couldn't
have been more pleased!
Patient: B.C.Retired Nurse. Phoenix, Arizona. I
my internist, Dr. McClain, today to drop off some info from your website
and show off my battle scar. He was TOTALLY impressed by the size of
incision, but most of all the difference he has seen in me already, less
than one week postop. He and his nurses could not believe how much
better I look and act already. He said that I completely changed his
way of thinking regarding calcium levels and that ALL abnormalities (or
even borderline ones) will get PTH levels done and that he will not
recommend they go to anyone else but you if surgery is indicated.
Interestingly, I got a phone call message today from the
endocrinologist’s office that I have been seeing for this problem,
telling me he wants me to come in for a checkup. Hmmmmm....same guy
who gave me a "6-month
window" to diagnose things a month ago.
Obviously, I took matters into my own hands and blew him off.
If you didn't send him anything--don't bother, I plan to visit his office
with the photo
of my tumor and a large printout from your website. Don't
imagine I'll be his favorite patient after that...lol.
But he needs to learn about this disease! My best to you all.
I'm going to go find something to do with all this excess energy I've
Patient: R.M. Medical Technologist. Martinsburg, West Virginia. Dr. Norman, I LIKE YOUR STYLE! Wow! My surgery was on
Thursday and I got home from Florida on Saturday I made a vacation out of
my experience as well. I viewed the video on the parathyroid surgery 4
times. There were no surprises. I entered Tampa General Hospital at 6 AM
and was out by 10:30. The entire experience went very fast (an 11 minute
operation!). From the time I arrived at the hospital until the time I
left, I was thoroughly amazed by the professionalism of the entire staff.
I remember going to the operating room and waking up in recovery about 30
minutes later. I felt great! This is the best I have felt in a LONG time.
I felt so good that I went out for lunch after the surgery and then went
shopping. I want to thank you both and your staff for making my first
surgical experience very smooth, relaxing and uncomplicated. My family and
friends also viewed the surgery on video. They too were amazed that it was
so simple and it put their minds at ease knowing I was in good hands. I'm
doing great and have no discomfort. I only had to take ibuprofen the one
time since surgery. I definitely know I made the right decision to come to
Florida to have the surgery. Thanks to all of you!
Patient N.J. Jackson, Mississippi. Airline Pilot Dear Jim. My wife has not only made a complete recovery
since your operation on her last April, but is a changed person, who has
recaptured her vibrant and infectious personality and zest for life. This
is exactly as you said it would be and we are deeply appreciative of your
great skills. When we got back to Jackson, naturally all the doctors
wanted to know about the operation, your practice and expertise. Sans any
old pilot embellishment, I patiently recounted facts about your large wing
in the hospital, state of the art equipment, staff par excellent, record
keeping and super quick response, number of patients per day, and your
legendary speed, skill and confidence.
The normal reactions from the doctors were visible signs of jealousy,
admiration, wonderment, shock and awe. Of course, we know what each one of
them would do if their wife or husband needed parathyroid surgery!
Patient: J.L. Golden, Colorado. Marketing Executive. Dr Norman. Please post this on your web site so others
can learn from my experience... Even after repeated tests showed high PTH
levels and high calcium levels my doctor still advised me to ignore the
disease since I was so young and wasn't showing signs of osteoporosis.
After reading your website I decided to ignore my regular doctor and go
see you. Best decision I ever made. I had the surgery in early November
where you removed a parathyroid tumor and have never felt better. It's
amazing that I have finally gotten rid of all of the unexplained aches and
pains that I have had for years. I was convinced that my body hurt because
I was tall and that I would have to live with it the rest of my life.
Thank goodness that was not true. Since my surgery I have had so much
energy and can go skiing without feeling extreme pain in my legs like the
bones are going to break apart. Thanks so much for your expertise, and
give my thanks to the rest of the team--they were great too!
G.D. School Principal. Boston, MA. Today is three weeks since Gary's surgery (August,
2011) and we both want to thank you again, as well as Dr. Lopez and all of
your wonderful team. From the first phone contact with your office,
to Gary's discharge following surgery, we are so very grateful for the
care and reassurance we received. Truly, you are all an amazing
group of professionals. This week, Gary's severe headaches and face pain
are gone. He is also growing hair again (arms, legs, chest,
shoulders) and his appearance is more normal. One improvement we
didn't expect is the loss of the greasy, smelly, gunk that has coated his
head and face for the past couple years...this was a wonderful surprise!Also, his tendency to "zombie out" is gone...I have my
husband back. For years, he has not been able to hold a decent
conversation and now he maintains eye contact and makes sense when he
responds to me. My role these past years had become caregiver; now
we are partners again. As you asked, we are
educating others about what we have experienced with parathyroid disease,
especially the cure with your clinic, and will continue to do so. We
are overwhelmed by Gary's recovery and cannot thank you all enough. Thank
you for giving us back our hope of a future together.
Patient: C.P. Fort Myers, Florida. Registered
Nurse. I had my surgery about two weeks ago and I cannot
believe how much better I feel. My fatigue, body aches and other symptoms
are gone. I literally have my life back again. Do not let doctors
tell you to “wait and see” if your problem gets worse. Do not
let your doctor or insurance company convince you to have a major surgery
when there is a wonderful alternative.
I was a very active person, working
full time and working out on a regular basis. One year ago, I went to my
physician because I was tired all the time and generally felt unwell. He
examined me and did some blood tests which showed elevated calcium. He
suspected hyperparathyroid disease and sent me to an Endocrinologist. My
calcium levels were elevated, I had a positive nuclear scan and positive
neck ultrasound, but the parathyroid hormone level was in the normal
range. I ended up seeing three different Endocrinologists, none of whom
would diagnose my problem. One doctor actually told me that I was eating
too much calcium-rich food and making myself ill. By this time, eight
months had passed and my symptoms were worse. I had severe fatigue,
depression, body pain and deceased concentration. My life was reduced to
going to work, doing the minimum around the house and sleeping. I would
have to go home early from work occasionally.
When I found Dr. Norman’s website and read his
information I knew I was on the right track. I contacted Kelly, his nurse,
who listened to my story and suggested I send my records to Dr. Norman.
About two weeks after I sent the records, he called me at home and said I
definitely had a parathyroid adenoma which could be easily removed during
a brief outpatient surgery. I thought my problems were finally over. My
insurance company had other ideas.
My insurance, an HMO, wanted me to have the surgery
with an “in-plan” surgeon. This surgeon did the old, large incision
neck surgery using general anesthesia and a hospital admission. I
explained the benefits of the MIRP surgery and Dr. Norman’s experience.
Jayme, Dr. Norman’s insurance specialist, arranged for a “letter of
medical necessity” to be sent, as well as, calling my insurance company
to try to get approval. I saw another “in-plan” surgeon for a second
opinion (he agreed with the MIRP surgery). Then I had to take my case to
the review committee. All of this took another four months but they
finally gave me authorization.
I cannot thank Dr. Norman, Kelly, Jayme and the
staff at Tampa General Hospital enough. Dr. Norman is the most caring
doctor I have had the pleasure to meet. He answered all my questions and
made me feel confident that everything would be fine. Kelly listened to me
when I needed her the most. And without Jayme I probably would have given
up on the insurance company. The hospital experience was exceptional as
well. The pre-op, check-in, surgery and recovery staff treated me with
compassion and made sure everything moved smoothly.
feel great and I have started to exercise again. My blood tests are back
to normal. The incision is hardly noticeable and it has only been two
weeks. I have definitely been given my life back. Thank you, Dr. Norman
Patient: M.A. Bombay, India. Dear Dr. Norman, I've been back home now for more than
2 weeks and have well settled into my routine. I wanted to let you know
how glad I was to have taken the decision to have traveled half way around
the world for my surgery. It was just as you had described it--a simple 15
I was really very nervous to have come so far and afraid of what I was
going to be in for. But, it was as easy as a piece of cake as you had said
to me before the operation. I felt wonderful and was surprised that I felt
totally normal the next day. We even went shopping for the kids, the next
day in Tampa. Now I feel I have much more energy than I have ever
felt before. I am surprised at myself and feel absolutely fantastic.
Please also thank Kelly from our side. She was very supportive and
reassuring before the operation. It was just what I needed at that time.
Thank you once again for giving me a new life with such a quick and
painless procedure. Please put this on your web site with the letters from
your other grateful patients.
Patient: B.C. Rochester, Minnesota. Dr Norman, please post on the web site that I'm doing
great, and my 3/4 inch incision can't be seen (its only 2 months since
surgery, and it has disappeared!). Thanks for taking the time to share
your expertise with my parents and me. You have an amazing way with
patients.........no wonder you are so successful.
B.C. Veterinarian. Toledo, Ohio. Hi Jim - Quick update...still feeling positively
WONDERFUL! I'm seriously a new woman after my 20 minute
parathyroid operation June, 2009. Had both kids home for a rare visit last
week & spent two full days at Cedar Point amusement park riding all 15
roller coasters, swimming, hiking the many acres of park and am proud to
say that I had more endurance than even my 25-year-old son who is an
exercise junkie....he could not believe my stamina! He had not seen
me since Christmas and said he was amazed at how different I now look and
act. Kudos to you!
I had sent a rather lengthy letter to the endocrinologist that I consulted
with (the one who ordered all the ridiculous tests and wanted to wait 4
months and run more tests).... I relished telling him my successful
surgical result, enclosed a copy of the picture of the tumor and pleaded
with him to rethink his protocol with hypercalcemic patients. I also
assured him that, no, you & Doug really CAN'T cure everything
but that you do a hell of a job curing hyperparathyroidism. As a response,
I got a "you're fired from my practice" letter. Awww...he
hurt my feelings.. lol! What a jerk. Anyway, hope this finds you
well. I'm thinking of taking up marathons or something. I just have too
much energy. 50 hour work weeks are like a piece of cake now!
Patient: L.G. Los Angeles, California. Actress. Please put this on the web site so others can know that
Dr Norman is "the parathyroid surgeon of the stars". I am a very
well known actress in Hollywood and am in front of a camera all the time.
I could not have a big scar on my neck; nor could I lose my voice as this
would ruin my career. The doctors here in LA (and I talked to MANY
surgeons here) all wanted to do a big operation on me and keep me in the
hospital for 1 to 3 days. Dr Norman completed my entire operation in 13
minutes and I left the hospital 45 minutes later. I was Dr Norman's second
parathyroid operation of the day (he did 8 the day I was there) and I was
on an airplane headed back to sunny California by 2:30 pm--the same
day! Its now 4 months later and nobody can see my scar. I can't even
see it in the mirror. I'm cured of my disease and you can't even see how
it was done. You simply cannot afford NOT to see Dr Norman. Don't settle
for second (or third) best! Your body deserves it!
Patient: J.D. Palm
Coast, Florida. Dear
Dr Norman and Kelly. I feel 100% better now. I can't believe its only been
a week and one half since my surgery. I feel like getting married!
Patient: N.H. Baltimore, Maryland Kelly - Please express our appreciation to Dr. Norman
and Dr. Politz for everything done for Norm. From start to finish, there
has never been an easier procedure with such an excellent outcome. Your
website is perfect - we knew what to expect. The consultation was perfect
with Dr. Politz explaining what to expect. The surgery was perfect with
Dr. Norman. The nursing care after surgery was really great. Norm has his
life back. The difference I see in him is amazing. We can never thank you
enough. PS: We framed the picture!
Patient: R.S. Lancaster, Pennsylvania
I had my first kidney stone in 2000. By 2002 I knew my PTH was too high
and it was a parathyroid tumor causing my problems. I procrastinated for
over a year to face it because I was told by my specialist that the risk
of surgery was to too high and that damage of the vocal nerve could cause
me to lose my voice. That was too much of a risk for me and I buried my
head in the sand for as long as I could until I noticed that I lost more
than one inch of my height. I went through as much research of doctors as
I could including the top surgeons in the country and determined to trust
my private bathroom singing career to Dr. Norman.
It was one of the most important decisions I made correctly in my life
and it was done so well that some friends thought I exaggerated the
situation before surgery for gaining sympathy. I believe that many
parathyroid patients are as frustrated as I was last year why such a rare
disease would happen to good people as us. I know it is worth all the
efforts of searching for good doctors such as Dr Norman to take care of
this important problem.
Patient. E.B. Los Angeles, California. Retired Here is my blurb that I would like to have posted on
your Website. It does not do justice to all of the wonderful work that
you, Dr Norman and your Tampa General team do. My wife Camille and I send
our best wishes and thanks.
All I can say is FANTASTIC!!!! My parathyroid surgery was as quick,
easy and comfortable as described on Dr. Norman's outstanding website. No
pain medication was needed after the operation. Dr. Norman is the
physician we are all looking for - great technical skill, responsive to
our questions and concerns, promptly answers e-mails and phone calls, a
wonderful sense of humor and an engaging manner. Kelly and all of the
other superb professionals he works with are terrific. If you need
parathyroid surgery, the Norman Endocrine Surgery Clinic is the only way
to go. Feel free to ask Dr. Norman or Kelly for my telephone number or
e-mail address if you have any questions. Thank you, Dr. Norman, for
making your remarkable, innovative MIRP procedure possible.
Patient: J.R. Las Vegas, NV. Hi Dr. Norman: Just want to let you know how happy I am
with my first blood test results since my surgery last month. My calcium
is down to 9.8 and PTH down to 47. I feel better than I've felt in years!
Everything happened exactly as you said it would and I am so very glad God
gave me the wisdom to search you out and come all the way to Tampa to put
this chapter of my life behind me. I had complete peace on everything, and
your confidence and the confidence of all the wonderful staff at Tampa
General was so reassuring. I just wish I had not put it off so long. God
bless you and continue to use the wonderful gift He has given you to help
Patient: J.S. Los Angeles, California. High School Teacher Dr. Norman, I also want to thank everyone there at your
clinic for everything. You all have been great and I must say very prompt
with any question that I asked. Your office staff was very efficient. Of
all the doctor's that I have been to in my life, this is the best service
that I have ever received. The surgery was a "snap". Everything
was just as he said it would be. I am most pleased and I am feeling
Patient: D.J. Huntsville, Alabama, Parathyroid Patient #3 of 7 on
10/29/04 and a Red Sox fan. I joyfully, miraculously, tearfully report I feel
wonderful now. Prior to my parathyroid surgery I felt like a volcano ready
to explode; a clogged drain. Since the surgery (three weeks ago) I am
totally free of these feelings and able to go on with my life as a normal
human being. Exactly what you say about parathyroid surgery being the feel
good surgery is true, really true. Dear Doctor Norman, please know that
not only I, but the hundreds of patients who have come before me and all
those patients who will follow me will remember you forever because you
have touched our very lives with your gentle, healing hands and surgical
skills curing us of our parathyroid disease. And, for all of us, past,
present, and future, may I say a beloved thank you. I also want to thank
Kelly for everything she did with her very special touch...always the
perfect balance between personal and professional. You just knew Kelly was
there for you...and with a smile in her voice. Please feel free to pass
along my name, address, email, telephone number to anyone who would
benefit by knowing about my most positive experience with the parathyroid
surgery (especially anyone as foolishly frightened as I was.) With my most
respectful wishes that you and your loved ones have happy holidays, I
remain, a forever fan.
Patient: J.D. School Teacher. Baton Rouge, Louisiana. It is almost 3 weeks since my surgery and I am very
happy it is over. I also have to give you a "great big thank
you." I felt 100% the next day when we left for home. My husband
& I arrived home and realized we going to be the direct path of
Hurricane Frances. We arrived home around noon and began putting up our
hurricane shutters. When we were done I was waiting to feel terrible and
exhausted, but, it didn't come. And as of today I still feel energetic and
great! I even went to work two days after the operation. Just another
thank you for your wonderful personality and for giving me such a boost of
confidence before the surgery, I really needed it.
Patient: B.C. Businessman. New Hampshire Just needed to take a few minutes to give you
my appreciation for what you did for me. How you were able to remove an
extremely large tumor wrapped around my voice box nerve and
being able for me to not lose my voice, with a small incision covered with
a band aid, and the only medication for pain taken was a Tylenol pill
after the surgery and one before bedtime, it's just amazing story. What I
saw at the hospital and the people I met at the hotel that also had it
done that Monday Nov 3rd is a story that should be told. Like the lady I
met that was on the same flight with me home to NH, she was headed back to
Maine, told me of her situation at a hospital in Portland, where they
removed a good parathyroid gland and cut her from ear to ear, she told me
it was a horror story, and you were able to find the bad one in just
minutes and she on her way, with a new life. As I look back, what if I
would of made a decision to go with the Lahey Clinic a general
surgeon who does about maybe 20 per year, with that size tumor in the
position it was, I would of had my own horror story which would be
magnified many times worse that the lady from Maine. The story of your
talents must be told!
Patient: D.V.Rena, Nevada. Dear Dr. Norman, It has been almost a year now since I
flew to Tampa, met you and had parathyroid surgery. The tumor had grown
into the nerves around my voice box and you successfully disentangled it
and removed it. That was July 30, 2007--a day I will never forget. The
surgery transformed my life!!! How great it was to wake up every day and
not hurt all over my body. How fabulous it is to give a lecture and not
start coughing and not be able to stop. How wonderful to see my bone
strength increasing. (Only six month after surgery my bone scan showed
that my hips were normal (a word I never thought I would see) and my spine
had stopped degenerating.) How great to have energy again. Thank you Dr.
Norman. You are a miracle worker in my life and I pray for you each day.
A.S. Licensed Clinical Social Worker. Denver, Colorado.
Patient: D.M. Registered Nurse. 35 years old. San Antonio,
Texas. I was very skeptical about finding a doctor off of the
internet. My doctors here could only raise their eyebrows and some even
discouraged me to go to Florida. It was even more amazing when I emailed
Dr. Norman time and time again with all of my questions and late at night
he would email me back!!! He was more responsive than my own doctors here.
To top things off, everyone here kept testing me for everything known to
man and Dr. Norman would tell me to tell them to stop because what I had
was parathyroid disease. He was so right. To make matters even more scary,
I found out that I was pregnant during the whole ordeal. So, you can
imagine, I was pregnant, most of my doctors thought I was crazy for
putting my life in the hands of someone I found off of the internet. I
went ahead and took my "chances" and I am so glad that I did.
The surgery was nothing compared to what they wanted to do here in San
Antonio (4-5 hours under general anesthesia with a long recovery is what I
would have had to gone under here). The surgery with Dr. Norman only took
17 minutes and I was completely symptom free right after the surgery. I
told Dr. Norman and his staff if there was ever a time that I could help
someone that felt like I did about going to Florida that I would be more
than happy to talk to them. What I can't believe is that people are still
turning to the old fashioned way of surgery and not going to Florida for
such a simple procedure.
Oh, one more thing, Dr Norman will even call you back before your own
doctors do. He is truly amazing and I would recommend him to anyone.
I never really had bone pain but my blood pressure and heart were going
out of control and I am only 35. I guess I will give you a little bit more
about my story: I had 3 ER visits and no one could figure out what was
wrong with me. I went to a cardiologist and he drew my blood for
parathyroid disease because he saw that at one of my ER visits my calcium
was 11.7. Sure enough that is what I was diagnosed with. I was put on all
kinds of blood pressure and heart medications and then referred to an
endocrinologists. More and more tests for this and that. My dad was the
one that actually found Dr. Norman's website. I didn't care to much for it
at first and wanted to trust the doctors here. My ENT that does 1 or two
parathyroidectomies a year was going to do the long 4-5 hour version until
I found out I was pregnant. Everything was put on hold until I was in my
second trimester. During this time, I researched Dr. Norman. Yes, I called
the hospitals and even the university where he had won all kinds of
awards. I called endocrinologists in the Tampa area. Everyone said great
things about him. When we got to the hospital, during admitting paper
work, the man told us that people come from all over the place to have
this surgery done by Dr. Norman. The nurses were not surprised that I was
from out of the state. It was routine for them and so comforting for me.
Your family has a right to be concerned about the internet but if you look
at the alternative it is much safer to go to Dr. Norman. If you go to see
a surgeon that does lots of other types of surgery, ask the doctor how
long the surgery will take, what the recovery time frame will be (usually
6-8 weeks for the old procedure), how many parathyroidectomies does he
perform per year (this is different than thyroid surgery!!!). If he/she
can't tell you that the procedure will almost for sure take less than 20
minutes with a cure rate of over 99 percent, and you go home in 1 hour
with a little bandaid on your neck... then get on a plane and go to
Patient: J.C. San Antonio, TX. Property Manager It's been a week since my surgery and I'm feeling
terrific! I wanted to write a letter for your web-site so that others can
know what a great experience I had. I was diagnosed during a routine blood
screening and when I went back to my family doctor for confirmation I had
already researched hyperparathyroidism and found Dr. Norman. I immediately
had my records sent to Florida. Kelly even "worked me in"
because my insurance deductible was going up on February 1st!
Everything went like clockwork when I arrived at Tampa General, Dr.
Norman was even at the nurse's desk waiting for me! He was with me for an
extended period of time after I arrived and made me feel so comfortable
about the procedure and what to expect. I chose to have my scan done at
Tampa General (why not have the best?). I knew they had found my
"offensive parathyroid" because during the scan the technician
was saying "Beautiful, Beautiful Pictures!" When I was finished
with the scan, who was standing there in the room? Dr. Norman! He had come
down to see my pictures and walked back to the pre-op area with me.
Honestly, he was so calm and self-assured that I felt like I had nothing
more than a hang-nail.
My surgery only took about 20 minutes (according to my husband...I
don't remember a thing) and I woke up in the recovery room fully alert, in
no pain and with an incision less than one inch. Dr Norman called me in my
hotel that evening to make sure I was feeling well. I even had a nice
seafood pasta in the hotel restaurant that evening and flew home to Texas
the next day. For my experience, I had some tingling in my fingers the
following day but was prepared for this by Dr. Norman and this was
immediately relieved with the calcium pills that he had given me before
Everything the web site says is true, and more. They can't tell you how
kind and professional the staff at Tampa General is, it's hard to stress
on a web site just how comforting Dr. Norman is with his self-confidence
and down-to-earth personality.
Our health care is in our own hands and we have the opportunity to be
more informed about our choices. My co-workers here in San Antonio teased
me terribly about my "Internet Doctor" and my "Drive
through Surgery"! Well, all I have to say is take your parathyroid
"to go" and head for Florida! It's usually lovely there
year-round... PS: Please feel free to release my phone number to anyone
who might like assurances about choosing a physician.
Patient: A.T. Vancouver, British Colombia, Canada. Dear Dr. Norman, I just received the results of the
first blood test taken after my Jan.6 operation and they are all normal!
You can't imagine my happiness at seeing the levels being in the middle of
the normal range!! I feel a lot better (I'm not as tired and I sleep through the
night). You told me I would feel better, but this is more than I had hoped
for! The wound is healing very well: my GP was impressed how small it
was... it's less than an inch! Again, I would like to thank you and your
wonderful team very much for operating on me so well and so quickly. It
seems impossible to think that it took so little time with such a fast
improvement. I am really very grateful. Please post this on your web site
so people can know how a quick little procedure can change their life.
Patient: V.C. Panama City, Florida. Professional Model. First, I must say a big THANK YOU to you & your
staff for my surgery which took place on January 24, 2005. Your
professionalism, knowledge, experience, & confidence combined with
your easy-going bedside manner & great sense of humor immediately put
me at ease. The procedure was much simpler & easier than I had
expected, & the small 1 inch scar is healing beautifully. Being as I
am not only a mommy of 3, but also a professional fashion model, improved
health and a tiny, smooth scar are both important! I make my living with
this face and neck! You are, without a doubt, the best doctor I have ever
had the pleasure of dealing with and I have dealt with many!
Patient: D.C. Retired Banker. New Hampshire I’m writing this note to you to express my
appreciation for giving me my life back, or the life I knew before
parathyroid disease. I didn’t realize how ill I had become. I live in NH
and the doctors had diagnosed me with parathyroid disease but were
following the rise in my calcium numbers with not much concern. Thanks to
my wife, who thought there was more to these high numbers and other red
flags, set out to find out as much as possible via the internet. Up popped
your website with lots of information and discussions.
This past December (2004) I had a few days with low blood pressure,
pulse and dizziness. Within 5 minutes of going to a walk-in clinic I was
taken by ambulance to the hospital. I was hooked up to machines and I
couldn’t help think “What the heck is happening to me?” My wife sent
an email to you explaining what had just happened and received the note
back letting us know that it was the parathyroid disease and I needed to
see you as soon as could be arranged. February 1st, 2005 without ever
meeting you in person we went to Tampa General Hospital for the sestamibi
scan and MIRP surgery. You made us comfortable immediately with your laid
back professionalism and sense of humor in what could have been a scary
situation so far away from home.
With trust and confidence I had the surgery and thus the end of my
parathyroid disease. Prior to, during, in the recovery room, to your
follow up phone call to me at home that evening, you made me feel as if I
were your only patient. I never doubted for a moment I was going to be
just fine after the surgery. I followed your post operative directions
exactly and within 3 days I felt great without any post operative effects.
In my wife’s words “I have my husband back.” I continue to be
impressed at how much energy I have and how wonderful I feel. My one inch
scar is not even noticeable. I will be on three calcium pills for the rest
of my life and will continue follow up with doctors in NH. Thank you so
much for your website. It takes time and devotion to keep people informed
as you do on your site. Thank you also to Kelly and the rest of your
Patient: K.S. Ph.D. Basalt, Colorado. Clinical Psychologist. For many years I'd had annual calcium readings in mid
10's up to the mid 11's. Dr. Norman later told me that I should have had
surgery earlier, but various endocrinologists and internists had said
"not yet" because my bones hadn't deteriorated below normal
(does this make sense to anybody?), and because the conventional operation
was so problematic. I found Dr. Norman on the Internet, informed my doctor
that I'd chosen him for surgery, and showed her excerpts from his website
about his publications, etc. I am deeply grateful that Dr. Norman operated
on me as soon as he could. The 17-minute operation (for a tumor the size
of a large green grape) was a snap.
Here's what my hyperparathyroid symptoms looked like the month or so
before surgery. I had been an active, busy person, a skier and swimmer.
But I was so exhausted that I mainly sat like a zombie doing light
reading, too weak to shuffle more than a block or two. I sometimes lay in
bed for hours. I was told I had a grim, anguished face all the time. The
high calcium caused anxiety, dread and helplessness-emotions that were
chemically-induced, quite omnipresent and impervious to medication or
I am deeply grateful that Dr. Norman was available by e-mail or phone
to reassure me that my symptoms were because of high calcium and would
disappear after surgery. Dr. Norman was very professional, and unusually
kind in the period before surgery and immediately afterward in monitoring
my calcium intake. I applaud his innovating this kind of operation!
When I was sick, I couldn't imagine being well, but am 100% well now.
In fact, I have new-found gratitude for small things in life and a better
sense of humor than I've ever had. So if any reader of this website has a
high calcium, I hope you can benefit from my experience, and not delay.
Bone density is not the only criterion for surgery! It's conceivable that
my atrial flutter 5 years ago was triggered by hyperparathyroidism, as
well as long-term tiredness, hair loss and other medical conditions.
Patient: S.B. Cleveland, Ohio. During a routine physical, my internist suggested I see
an endocrinologist to evaluate a high calcium level. This was a quite a
surprise as I felt fine. After a number of tests, the endocrinologist said
I needed parathyroid surgery. I asked him what it involved. He said I
would have an 8 inch incision in my neck, at least one night in the
hospital, and the surgeons may not find the tumor during this
"exploratory surgery". According to the endocrinologist, this
wasn’t a big deal. Not a big deal? It was a very big deal to me. I was
very upset with what I was told and went home to research parathyroid
disease on the internet. While I was searching for information and
alternatives to what I was told I had to have done, Dr. Norman’s website
came up. I started reading it and was totally amazed that this surgery
could be performed in a completely different manner. I immediately wrote
to Dr. Norman with numerous questions. Again, I was totally amazed that he
responded right away and answered everything. Dr. Norman alleviated any
fears that I had. I was even able to contact former patients and hear
about their experiences, which made me feel more comfortable and positive
that this was the doctor I wanted to perform my surgery. When I checked
into the hospital, Dr. Norman was there to further explain the surgery. He
went with me when I had the scan, made sure I understood the scan results
and told me he would be done in 12 minutes. I left the hospital about 10
AM (I was the 3rd patient of the day). The incision was about 1 inch,
maybe less. I was laying out at the pool that afternoon. Dr. Norman called
that night to see how I was doing. It’s been about 2 weeks since my
surgery (June 3) and my calcium level is normal, my incision looks really
good and I’m so glad I made the decision to go to Tampa to have this
surgery performed. But mostly, I want to thank Dr. Norman for being an
Patient: G.H. Omaha, Nebraska. Dr Norman, My husband and I want to thank you for such
an easy and successful surgery. We are grateful for your excellent website
and expertise. I am feeling SO much better! The nervousness
and depression are completely gone! Thank you, too, for taking the
initiative to remove the thyroid nodule--saving me a potential future
surgery. You are greatly appreciated!
Patient: E.R. Delray Beach, Florida Dear Dr. Norman, I had my surgery 2 weeks ago and I am
doing great! Results from my blood test this week showed that I am "pefect".
What a wonderful word! I can't thank you enough for the tremendous care
that I received from you and your staff. My scar is minimal and I can tell
that it is already fading. Your information sheet was invaluable in
reassuring to me, and instructing me about my calcium pills. It was great
having your home phone number--even though I didn't use it. If there is
anything I want to thank you for in addition to your tremendous skill and
bedside manner, it would be your ability to reassure those of us facing
this strange malady.
Your website is so helpful, thorough and layman friendly as it walks
you through the disease, your symptoms, anticipates what "other
doctors" will tell you, and explains the options you have. I was very
scared and confused until I studied your website. Reading it was like
having a good friend talking to you. There was no question in my mind as
to what I wanted to do, however, I was not in accord with my
endocrinologist (foolish man). Of course, I did not follow his
recommendation, and from the moment I e-mailed you office, to heading to
the operating room, I felt cared for and reassured. A patient could hardly
hope for more! How wonderful of you to take the time to call after
reviewing the patient's records and then again the evening of our surgery!
Thank you from the bottom of my heart for your talent and your compassion.
Just consider me one more member of the Dr. Norman Fan Club!
Patient: MAH. Portland, Oregon. Nurse and Wife of General Surgeon Six days post op and I am truly amazed; my incision is
so tiny that its almost invisible already. I want to start by saying how
grateful I am that I found you on the internet and that everything you
said was true. I was up against two nay-sayers when I was first diagnosed
and I am glad I persisted. I fired the first one (my endocrinologist) and
my husband came around after I showed him the volumes of research I did on
you and MIRP. I'll have to say the web site was so well done that not to
choose your option would have been foolish. It was nice to finally meet
you and your confidence was very reassuring considering my neck was about
to be cut open. You are truly a brilliant surgeon (even my husband thinks
so!). Thank you so much for everything.
Patient: JC. South Carolina. Real Estate Attorney. Dear Dr. Norman, Thank you for giving my life back to
me! I haven't felt this good since I was 35! My husband and I are both
thrilled. You have reinstated my faith in medicine / medical doctors. I
have never experienced such a totally successful medical / surgical
outcome like this one. Let me know what I can do for you!
Patient: J.R. Huntsville, Alabama. Attorney Dr Norman, 4 weeks ago yesterday (10 June, 2013) you
removed a parathyroid that had become a tumor. As a follow up, I
just want to share that I have had zero complications. No scar,
nothing to indicate that I even had surgery. More importantly, it's
amazing but my overall general sense of well-being is so much better.
I feel great! I have improved stamina and just feel so much
better. Before the surgery I thought I felt fine--I thought I had no
symptoms--but since the surgery I'm feeling better than I have in years!
Patient: D.R. Santa Fe, New Mexico. Artist Hi to the "Tiger Woods of Parathyroid
surgery" from the patient with the "golf ball" size tumor.
I am doing great. My husband says I'm more compassionate... My son after
tent camping in the Rockies says that I'm more emotionally stable. I'm no
longer depressed when I wake up. A big thank you. And I want to thank Dr.
Albright in Denver for referring me... even though he said come back in 10
weeks and take Actonel until I showed him the literature from your web
page. SIGH! Thank God for the internet. We used it also for my husband's
prostate cancer treatment this January. Have a great day, you deserve it.
Thanks for changing my life in 14 minutes!
Patient: DF. Chicago, Illinois. School Administrator When my primary doctor indicated that I probably had
hyperparathyroidism, I went on your web site and found the answers to all
of the questions or concerns I had about the disease. I had a scan taken
at a local hospital which came back as negative. (Just like you describe
on the web site). I checked with three surgeons in major Chicago hospitals
and found that their experience with this type of surgery was very
limited. At this point I knew the right choice was to go to Florida and
have Dr. Norman perform the surgery. The scan was positive and the surgery
was successful--taking only 12 minutes. I found Dr. Norman, his medical
team and his office support team to be very professional, well organized
and very friendly and supportive. While I am happy to have the surgery
behind me, I know I made the right decision to use Dr. Norman and his team
for the surgery.
Patient: B.C. Boca Raton, Florida. Pharmacist Jim, Thanks for the wonderful care you and your team
gave me last Thursday. My recovery has been uneventful and I already sense
a dramatic improvement in my general well being. Often, when things sound
too good to be true, they're not. I've learned there are exceptions to
that axiom and you and your staff are one of them. From initial contact to
the post-op phone call, things could not have been better. Thanks for
bringing a piece of the "Fountain of Youth" back to Florida and
allowing me to share in it.
Patient: R.M. Hickory, North Carolina. Grandmother. After my surgery on 5/16/06 not only do I feel 20 years
younger, but I stepped out of my body into one with no medical problems. I
wasn't sleepy, tired nor experiencing any of the ill feeling I had
experienced for years. I had questioned the high calcium from my lab work
and was told yes they were elevated but it wasn't anything to worry about
until I went to a new doctor who introduced me to the word Parathyroid.
Now I'm a new lady..... my operation took 13 minutes and I went home with
a bandaid. I can't thank you enough!
Patient: K.A. New York, New York. Graduate Student I am writing to share my story in hopes that it will be
of help or conciliation to at least one person. I was a 21 year old
college student the first time I really started noticing something was
wrong. I kept having a horrendous cramp in my one side and was urinating
blood. I had been previously diagnosed with bladder infections three times
even though my only symptom was blood in my urine. However, the pain came
and went sporadically until one particular day. I was positive my appendix
burst and asked my friend to take me to the Emergency Room. A CT Scan
revealed that I had 3 very large kidney stones, one of which was blocking
my ureter (the tube between the kidney and the bladder).
Following this episode I began seeing an Endocrinologist who did
subsequent testing for the remainder of the year. I had blood work done
almost every month, urine analysis once a month and CT Scans, bone density
checks, the list goes on and on. Finally, my mother and I did some
research and found parathyroid.com. The symptoms for parathyroid disease
seemed to match me perfectly. We began questioning the endocrinologist
about possible parathyroid problems. The endocrinologist continued to run
tests and ordered a neck scan, he also put me on a strict diet of no
calcium and various other foods that contained ingredients that caused
kidney stones. This was about 5-6 months after finding the kidney stones.
At this time, I was 22 years old, in the middle of graduate school and had
already had 9 kidney stones total, 2 surgeries and one procedure to take
care of the stones.
I awaited eagerly the results of the neck scan done by my
endocrinologist because I thought things were finally going to be figured
out and taken care of. To my dismay the endocrinologist came back with
news that was not quite what I expected. The scan came back negative (now
I know that most scans are negative because they don’t know how to do
the scan!! Do not make this mistake!!) and he wanted me to come back in
another 3 months to do another test. In the meantime, he wanted to
continue blood work every month and do another urine analysis. I got off
the phone and began sobbing to my parents. I did not want to wait another
3 months to figure out what was going on with me. I had bruises on my arms
from where blood was taken, my diet was regulated and yet lab results kept
coming back with elevated levels of hormones and calcium. I was having
mood swings constantly, cried over everything, noticed my voice was
changing, had bone aches and most of all, had kidney stones. My parents
and I decided to contact Dr. Norman for advice. If he said that I should
wait, then we would wait, but from reading his website, we really felt
that waiting would not be beneficial. (editorial note from Dr Norman....
most endocrinologists don't see many parathyroid patients, so they don't
know what to do. This is an easy case, but was made difficult by an
After filling out all the paperwork, sending my medical files and test
results, I only had to wait 3 weeks to hear Dr. Norman call my cell phone
personally. I will never forget what he said. I was too young to be having
so many problems and from the looks of my lab results, he recommended me
having the parathyroid surgery as soon as possible. This time I called my
parents and cried out of sheer joy that someone knew that it was not
normal to feel the way I felt, be as sick as I was and have the constant
pain of kidney stones. Things began to happen immediately. I called and
scheduled my surgery for Dec. 15, 2005 as soon as I took finals in my
graduate courses. Unfortunately, right before the surgery I again had 5
more kidney stones and one that was making me violently ill. I talked to
Dr. Norman worried that my surgery would have to be re-scheduled. He
responded instantly that there were no worries and for me to relax,
everything would be fine.
My mother and I booked our flights and hotel and arrived in Tampa Bay
Florida a day before the surgery. The day of the surgery came and as I
awaited the surgery I was in a room with other patients having the same
surgery by Dr. Norman as well. Dr. Norman came by each of us to talk every
hour or so and to see how we were feeling. One woman who was in the bed
next to me was so nervous and Dr. Norman came by often to help alleviate
her anxiety and talk with her. He was a busy man and yet made time to
assure all of us, his patients that things were going to be fine. The day
was a blur and before I knew it, I was waking up from the surgery-it only
took 12 minutes! After waking up, becoming oriented and again talking to
Dr. Norman, I was released-about 1 hour after the surgery. That very night
I went out for dinner and ice cream when Dr. Norman called my cell phone
to see how I was doing. It was only about 4 hours after I had left the
I am so thankful for parathyroid.com and that I was lucky enough to
find it. Most endocrinologists know little about this disease, especially
when telling you to wait. I just knew that waiting wasn’t right when I
felt so horrible. Dr. Norman and his staff made a world of difference in
my life. I am now back in graduate school and for the first time in years,
feeling like my old self. I am able to eat everything I want to eat and
haven’t felt sick or in pain since the surgery. I am finally happy
again. Thank you Dr. Norman for everything and thank you for changing my
Patient: J.B. Toms River, New Jersey. School Teacher. Hello Dr. Norman, I want to first thank you for the
time you spent with my family during my parathyroid surgery on January 10,
2005. I will always remember your compassionate and professional bed-side
manner during the pre and post surgical procedures. My husband, daughter
and I were very impressed with your service and skills. You made our trip
to Tampa a worthwhile experience. Words can not sufficiently convey my
heartfelt appreciation for all you have done regarding my health. Many of
my friends who knew about my surgery are amazed at my recuperation (there
really was none). Once again thank you for the special love, kindness, and
expert treatment you rendered! Have a great 2005 and may you continue to
shower your compassion, service, and love on other people that come your
Patient: M.M. San Diego, California. Executive. Sorry not to write sooner, but I’ve been busy
traveling and playing lots of golf since my surgery. I would like to thank
all of the staff at your office for handling my paperwork and surgery
questions in such a first class manner. I was impressed with the
efficiency in which all of my enquiries were handled. As for Dr. Norman
and Dr. Politz, I knew from the moment that I met them that I was in the
hands of caring, top-notch surgeons. My surgery went as planned and as
predicted, my recovery was rapid. I had a few incidents of tingling due to
my body reacting to the sudden change in calcium level, but Dr. Politz was
quick to explain that I needed to simply increase my calcium tablet
intake. My calcium level is now 9.9 and my scar is practically
unnoticeable. Both Dr. Norman and Dr. Politz made me feel completely at
ease prior to the surgery and explained everything they had done after I
came out of the Operating Room. I know that none of the surgeons to whom I
had spoken on the West coast would have been able to perform this surgery
with the same level of skill. My only regret is that I didn’t find out
about these fine surgeons years ago when I first discovered my calcium
levels were elevated but I suppose it’s better late than never. I know
that I made the right decision to make the trip to Florida. If you have
any patients who need some reassurance about the wisdom of traveling to
Florida for this particular surgery, please let me know and I’d be happy
to e-mail them with positive feedback about my experience.
Patient: I.S. 72 years old, Retired. Boca Raton, Florida Well, it is just a little over a week since my
parathyroid surgery and I am just so elated as to how things went and how
I feel. Dr. Norman and his staff were just wonderful both before and after
surgery. I honestly believe and also feel that my life has been given back
to me because of him.
After consulting an endocrinologist locally, and after having gone
through many tests, I was told that I have hyperparathyroidism and would
need surgery. I was also told that I had a nodule on my thyroid. The
endocrinologist explained the type of surgery that was to be done. This
made me feel frightened and very apprehensive. I was not quite ready to
have surgery whereby I would have an incision approximately 8 inches long,
surgery for 3-5 hours and a two to three day stay in the hospital and a
week or two of recovery. Just the entire concept of what the doctor
explained scared me. At that point, I said that I would have to give this
serious consideration before I made any decision. Just as I was walking
out of the doctors office, she happened to mention that there is a doctor
in Tampa that does this type of surgery minimally non-invasive. At that
point, without thinking about it twice, I had made up my mind that I was
going to Tampa.
Well, after a 13 minute surgery I am fine. I was home by 3pm in the
afternoon, slept for a couple of hours, had dinner, and the next day I was
up and running. I have energy now that I hadn't had in a very long time, I
am sleeping very well, and I no longer have pains in my back and legs. It
is only ten days since my surgery but I'm a new lady! Oh yes, Dr. Norman
called the night of the surgery to see how I was. He is one caring person
and so is his staff. There will always be a special place in my heart for
all of you. Again, thank you for giving my life back to me.
Patient: N.P. Baltimore, Maryland. Attorney. Hi, Dr. Norman: This is N.P. and I had my parathyroid
surgery two weeks ago. Like I promised, I'm writing back. The wound is
healing nicely and I barely see the scar, no one notices. I already feel better than I used to do. I'm sleeping better and I don't feel as
tired as before; instead I feel that I have more energy and I can do more
things (this is what I'm noticing more is the increase of energy). I also
don't feel as irritable as before; I'm more relaxed and things don't
bother me as much as before. I had an appointment with my Physician today,
and she says that my bones have aged so much that I'm going to be on
calcium for years. She is amazed at the very small 1/2 inch scar! I want
to thank you Dr. Norman for saving my life. You took great care of me.
You're the best. I'm also thankful to your team that collaborate in this
procedure. They were great. I will be checking with you through e-mail in
the next months, so I can tell you how I'm doing. Put this on the web site
so people know that patients also come from Baltimore! It is true--I was
cured in only 11 minutes!
Patient: H.C.F. Charlotte, North Carolina. Dear Dr. Norman. It has been a month since my surgery.
You said I would be cured after parathyroid surgery. You were right. After
several years of aches and pains, I now feel like I have a new body. No
more aches and pains... and it only took you 10 minutes to do the entire
procedure. The incision is not even noticeable. The day after
surgery I was able to eat as usual and rode 12 hours home to Charlotte,
NC. Some of my friends thought I was crazy finding a surgeon on the
internet, but your web site gave me more information about parathyroid
surgery than any of the doctors with whom I spoke. I have never had a
doctor give me his home phone number. When I became a little nervous and
called, you actually answered the phone yourself and assured me that
everything was all right. Kelly and Jayme were very efficient and helpful.
Thank you, Dr. Norman. God bless you and your surgery skills.
B.C. Tucson, Arizona. Good morning! Barbi is feeling great. Had a
couple full nights of uninterrupted sleep...a new concept for her! I
know that you must hear this often....but....Thank you for giving me my
wife back. She feels like the girl I married 25 years ago again!
Texas.Psychologist. I just had to write and tell you how pleased and happy
I am with my whole experience in Tampa, not just the results of the
surgery. From the moment we stepped into the outpatient surgery
clinic at Tampa General, until the time I was "wheeled" out,
every single person had a smile on their face and made Art and I feel so
comfortable. Everyone was genuinely happy to be there! I just
can't say enough good things about you and all of your staff! Not only
are there ZERO surgeons in Texas that can do this operation so quickly and
safely, but there are no doctors in Texas that treat their patients so
I'm feeling so much better already. I sleep
better, my leg achiness and my acid reflux are pretty much gone. I
have more energy and am just plain happier! Again, thank you so much!
Please let your staff know how much they are appreciated from down here in
Texas! Hugs to everyone!!
Patient P.K. Nurse and Wife of Surgeon. Jacksonville, Florida. My wife had thyroid and parathyroid surgery performed
by Dr. Norman on January 31, 2005 as an outpatient at Tampa General
Hospital. Speaking as a general surgeon, I was most impressed with the
professionalism of the entire staff of the hospital, the preoperative and
post operative care and above all the expertise of Dr. Norman in his
surgical management of her problem. I am pleased to report that her
calcium studies are now normal and her incision is healing beautifully. I
was most grateful when Dr. Norman discharged her as an outpatient and gave
us his personal cell phone number to call in the event of any post
operative problems. Please add my comments to the list of accolades sent
to Dr. Norman.
Patient: N.F. Boston, Massachusetts. Business Executive. Dear Dr. Norman, I just want to tell you what an easy
experience my surgery turned out to be. The experience and the results are
exactly as your web site predicted (my operation took 12 minutes). I flew home the day after surgery and
immediately resumed all my activities: exercise classes, social life,
homemaking etc. The most difficult thing was remembering to take my
calcium pills! Now, almost 5 weeks later, I'm sleeping through the night,
have a great deal more energy, my tennis game is back to "the good
old days" and I'll even share with you that my husband tells me I'm
less irritable. I was worried about a scar, but it's small and nearly
gone! If I knew 2 years ago what I know now, I would have had the surgery
a long ago. Maybe I would have avoided my atrial fib and stroke. Have you
written any articles on the relationship between that and
hyperparathyroidism? And.. my labs are all PERFECT! Dr. Norman, it
was good to meet you. I chose exactly the perfect surgeon for this
operation. We both enjoyed meeting you, and we also enjoyed the couple of
days we spent in Tampa!
Patient: G.T. Research Scientist. Portland, Oregon. Dr. Norman, First I would like to Thank You for
what you did for me through the parathyroid surgery and your WEB page. The
changes I have experienced have been dramatic to say the least and I feel
like I stepped back in time 10-15 years. I am extremely grateful for the
service you provide. One concern I have is that so many people get
pressured to just "trust" their local doctor. I was told by
multiple doctors I was crazy to travel all the way from Oregon to Florida
for my surgery. I had criticism from relatives and other folks also. The
only two that supported my decision was my wife and family doctor. My
family doctor supported me not because of his understanding of the disease
and knowing that the surgery methods used here are old style and way too
big a risk for me. My recovery has been amazing and I am still noticing
improvement in how I feel. Thank you again!
Patient: JM. Hospital Administrator. Abilene, Texas. This past Monday (May 1, 2006) I underwent parathyroid
surgery at Tampa General Hospital under the care and supervision of Drs.
Norman and Politz. Having flown in from Abilene, Texas the previous day
and for weeks anticipated the unpleasant thought of undergoing surgery, I
was anxious and irritable, ready to get it over with, and dreading it
terribly. Anyone who has had any type of surgical procedure knows how
extremely stressful it can be, as well as the worry of not knowing exactly
what outcome to expect. However, upon arrival at Tampa General, my fears
were put to rest immediately by the very professional and conscientious
staff who dealt with me and my husband in a very pleasant manner.
Dr. Politz met with my husband and me personally before my procedure
and prepared us for every detail concerning the day's activities, what
time the surgery would take place, expectations before and after, etc.
Very soon after that my husband and I were taken in to wait for my
scheduled surgery and I was well taken care of by Tampa General's nursing
staff, (who, by the way, were WONDERFULLY competent and funny and made
both of us feel totally at ease) and have an x-ray done to locate exactly
where my diseased glands were located. Dr Norman discussed the results and
details as to how the procedure would occur. At exactly 10:30 (my
pre-scheduled surgery time) I was taken in and put under by the
anesthesiologist (super guy) and had the procedure performed in only 14
minutes with absolutely no complications and was left with only one tiny
3/4 inch incision. We were dismissed at 1:30 that afternoon, drove back to
our hotel and I took a four hour nap (requiring only a couple of Motrin
for pain) and made plans to go out to dinner that night. As we were
entering the restaurant, I received a call on my cell from Dr. Norman
checking on my progress and reminding me that I could call him anytime on
his or Dr. Politz's cell for any concerns or questions, and to have a nice
dinner! We did, and spent one more evening in Tampa, ready to return home
the next day.
My entire experience with the doctors, nursing staff, and Tampa General
was most positive and pleasant, and I wholeheartedly recommend to ANYONE
ANYWHERE to seriously consider choosing this team to do parathyroid
surgery. Dr. Norman's state of the art procedure is worth the time and
trouble of flying into Tampa--both my husband and I were both extremely
impressed with the professionalism and personalization we received, and
want to thank each and every person who made our trip and surgery a
success and pleasure. GREAT JOB!
Patient: L.A. Omaha, Nebraska Well, I just got a call from my hematologist office and
my Ionized Calcium level is back in the NORMAL range. I feel great - the
fatigue and constipation that I’ve experienced for years is gone. Thank
you so much for the service that you provide. My family and friends
thought I was nuts going to an ‘Internet Doctor’ when the doctors in
Omaha were saying “just wait and get retested”. I’m so glad this is
done with and I don’t have it hanging over my head for years to come...
and the entire procedure took only 11 minutes!
Patient: D.G. Lincoln, Nebraska. I want to thank all of you for the wonderful care you
gave me and for giving me a full life again…after feeling bad for so long I had forgotten how wonderful life
could be and how great I feel now. My “foggy” mind is gone, all the
aches and exhaustion is gone!!!Dr.
Norman thanks for dedicating your life and career to finding a procedure
that really does work!!!
Patient: G.F. Jacksonville, Florida. Operating Room Nurse I would like to thank Dr. Norman for the removal of my
parathyroid tumor. Since the operation I feel 20 years younger! I have
more energy and the best part is that I am able to think clearly and not
have this "fog" in my head. I work in the operating room at a VA
hospital and occasionally have the opportunity to watch parathyroid
operations being performed and I thank Dr. Norman for his small incision
on my neck. I am pleased to say the least!
Patient: T.C. Tampa, FL 84 Years Old. Dear Dr. Norman, I can't believe it! I really can't
believe it! Twice now... yesterday and today... when I resumed daily
jogging which I had discontinued for my surgery, I found my stamina to be,
quite literally, hard to believe. For the last four years, I've been
jogging a mile-and-a-half about six days a week. A mile-and-a-half has
been a satisfyingly taxing workout. Now, in the middle of my eighth
decade, I've had to slow way down... especially the past year.
However, forget all that now! The surgery has given me a new lease on
life! The ease with which I jogged the last two days... a two-mile jog the
first day and a three-mile jog the second... has nixed my plans for
retirement and brought to mind a memory that goes back over twenty
years... the memory of my rounding the far turn of the 1982 Hawaii
marathon (my only marathon) with the realization that, unexpectedly, I was
not looking forward to the relief of the finish line... I was simply
enjoying the exercise, the camaraderie of my fellow runners, and the
sunshine. Not a bad metaphor on which to model living into my eighties and
I thanked you for the surgery earlier, I'm thanking you here, and I'm
sure I'll be thanking you again. However, no matter how sensational other
results of the surgery may turn out to be, the restoration of my physical
stamina to a level I never expected to see again is, by itself, more than
enough to expect from the surgery. It's nothing short of the restoration
of a portion of my youth. It was good the first time around, and it is
even sweeter the second.
Patient: J.B. Charlotte, North Carolina. School Teacher. I arrived at the hospital for outpatient surgery at
5:45 am where I checked in and completed all the admission paperwork.
Shortly after completing all the preliminary surgical stuff, Dr. Norman
arrived and talked to my family members and I before getting the scan
done. Next, a scan a sestamibi scan was done and Dr. Norman showed my
husband, daughter and myself the scan. I did see the bad parathyroid gland
on the scan. At about 8:15 am I had the surgery performed (I was his
second parathyroid operation of the day). I awaken from the anesthesia,
talked to Dr. Norman, got dressed, and left the hospital at around 10:00
am. I went back to my hotel room and slept for two more hours, then my
family and I went out to lunch. My daughter and I even went shopping the
same day. I had follow up levels done two weeks after the surgery in my
Endocrinologist office and everything was back to normal. I noticed a
change almost immediately after the surgery. I was not as tired,
lethargic, sleepy, etc. I was amazed at how I felt. I could tell a
difference in my overall well-being. The surgical incision looks like a
small wrinkle in my neck, its just under 1 inch long--very hard to see. I
did not have any problems with insurance covering the procedure. Dr Norman
is a blessing to many. As I stated before leaving Tampa, I will be a
spokesperson for him in North Carolina!
Patient: SCF. Clearwater, Florida. Registered Nurse. I am an RN from Pinellas County, Florida, so unlike
many of Dr. Norman’s parathyroid patients I live almost in his backyard. For me
parathyroid disease has been a very bad/consuming thing. 25 years ago
while living in suburban New York, I was diagnosed as having a parathyroid
adenoma and surgery was performed. In 1980 there was only the “
traditional” method of performing this surgery which entailed a several
day hospital stay. I did have a long horizontal scar on my neck extending
almost from ear to ear-- unattractive, but the only practical course was
to ignore it.
I did fine... but 20 years later I got sick again, my back pain
increased, I was hypertensive, my mitral valve prolapse became more
pronounced, clinical depression had set in amongst other things. I
remembered the way I had felt prior to the surgery 20 years ago. Sure
enough my calcium was elevated, my parathyroid hormone nearly twice
normal. A sestamibi scan was attempted & read as negative, other
imaging studies were therefore performed. Surgery was performed (my
second) at a local hospital by a general surgeon involving a 23 hour stay,
and again using the ‘traditional approach’. The surgeon encountered a
considerable amount of scar tissue and in the process inadvertently
damaged the right recurrent laryngeal nerve. I had permanent right vocal
cord paralysis. This created difficulty swallowing, some choking, and weak
hoarse speech etc. I transferred my job so I could work as a nurse by
using a computer and without phone work or patient contact. After 10
months of difficulty I had to have a complex operation to re-arrange my
vocal cord so I could talk. Following speech therapy my voice sounded
normal again but I now only had one functioning vocal cord. To make
matters worse... I was NOT cured... I still had the parathyroid tumor in
me! In my mind, further surgery was OUT. The risk of damage to my other
vocal cord was far too high. For me there would be no decent quality of
life if I could not speak, eat, function as a reasonably normally human
In early 2005 my endocrinologist mentioned this Dr. Norman who had a
different less invasive procedure for removing parathyroid adenomas. He
felt I should speak with him. Finally I decided to contact this Dr.
Norman! It turns out that people come from all over the US and other
countries with problems just like mine! Dr. Norman was kind and helpful
even humorous, making it clear that he understood my predicament. I met
him after a Sestamibi scan was done by his own pleasant and professional
team at Tampa General. The tumor was blatant. This scan contrasted greatly
to the one performed elsewhere in 2001 of obviously inferior quality.
Immediately prior to the actual surgery Dr Norman met with me and
carefully explained exactly what he planned. After removing the tumor, he
would dissect off any normal parathyroid tissue & re implant it into
my neck muscle as we were unsure if I had any of my own parathyroid glands
left. He would freeze some of the actual tumor so that in the event that
the auto transplant did not take, this could be later implanted into my
arm. He was not amused by my large old scar and would revise the middle
part of it. My surgery was scheduled for noon--I was his 8th parathyroid
operation of the day. It actually was delayed a little, but by 5 pm. I was
quite happily eating supper in a Tampa restaurant, too hungry to wait till
I got across the bay to eat at home. I was also talking without
difficulty. I was given pain medication, I think Motrin, in the recovery
room before leaving, but never required anything else. Dr. Norman called
me that night and the next day to make sure that all was well. Incredible!
Already two weeks later, the new incision is healing and promises to be
cosmetically far better than before.
A simple "Thank you" to Dr. Norman, Kelly, Jayme and his
great Tampa General team and my other physicians is inadequate. Thanks are
also due to those who have worked with me, provided me with a job, given
me your friendship, tolerated me. It seems that the best thing I can do is
to pass onto others my experiences. There is little point in reiterating
previous problems with other surgeons and bad radiology. To those patients
contemplating surgery of this nature I think this narrative speaks for
itself. Do NOT let some general surgeon operate on you. (Editor's Note: It
is extremely rare for a patient to get this disease twice. This was her
third operation, and despite all the scar tissue it took only 21 minutes
and she went home 1 hour later. Find and expert!).
Patient: R.L. New York City, New York. Stock Broker. My surgery with Dr Norman went exactly like he said it
would on parathyroid.com. I was a little skeptical about finding a doctor
on the Internet, but the results speak for themselves. It is true, he
makes this operation very simple. From Dr Norman's parathyroid website, one reads
about the "Norman Endocrine Clinic." That scared me at first
because I thought that he was operating in some little clinic. It turns
out that it is just the name of his business. He operates at one of the
nation's top 50 hospitals--Tampa General Hospital. I'm feeling much better
following my operation and highly recommend Dr. Norman. My brother who is
an ENT doctor is now referring his patients to Dr. Norman, after seeing my
Houston, Texas. Banking Executive Dear Dr. Norman and Staff,I
wanted to send a personal note, to express to you, your personal staff, as
well as the staff at Tampa General saying my wife's Parathyroid Surgery
was the BEST Doctor/Hospital experience ever!Having
both of us, enduring surgeries, emergency rooms, out patient procedures,
and Doctors and Hospitals in general all of our lives, I can not remember
one being so pleasant and hassle free!From the
initial entrance and greeting at the reception and waiting area, to
meeting with your associate, Dr. Politz who gave immediate confidence and
comfort to my wife having the surgery, to the Pre Op Staff, the Post Op
Staff, and of course to you Dr. Norman, we cannot praise you enough!While
too many medical facilities and care givers today are earning bad
reputations, they should ALL learn from all of you how to be helpful,
attentive, and nice!As I do not
remember ALL of the names of the people who assisted last Thursday, please
forward our THANKS and THOUGHTS to them!
Patient: R.B. Financial Analyst. Brooklyn, New York. Dear Dr. Norman: It has been exactly five days since my
parathyroid surgery at Tampa General. I know that anything I write will be
one of thousands of testimonials to you and your amazing approach to a
parathyroidectomy. "Ditto" to every other note, email and/or
letter full of kudos. You are truly amazing, as all of your patients know
already. All of the surgeons in New York City can't shine your Nikes.
Thank you for my painless legs, my restored memory, my renewed energy, my
reversing osteopenia, and my restful nights. I feel human again. I thank
God for discovering your website, but most of all for YOU! Please continue
doing this wonderful thing you do.
Patient: C. L. Hershey, Pennsylvania. Nurse. Hi Dr. Norman and Dr. Politz,
I just wanted to drop a note to let you know that I am doing great!!!
Every symptom (all eleven) that I had before surgery has gone away. Each
day something else corrected itself…It was like a gift from God
everyday…thanks to both of you.
Mark and I both enjoyed meeting both of you…(even if Dr. Norman had to
raise his voice to make a point). And we do get it, if it ever happens
again, we will come directly to Florida, no tests will be done here! We
talked all the way home about how different things were handled there
versus Reading, PA. Everything went as you said it would and I feel 100%
again. If I would have waited until my December appointment to go to
Hershey Medical Center in Hershey, Pa. I would still be suffering with all
my symptoms . There gone and I hope forever!!! When I called Hershey to
cancel my Dec. appointment, they asked me if I wanted to re-schedule. I
told them No, that I had made a trip to Florida, saw Dr. Norman and had my
surgery and I was home, feeling on top of the world. My first contact with
you was on October 1, by October 17 I had my surgery. My doctor called
Hershey and had my medical records sent in July and they could not see me
to Dec. Geeeeeeessss, what is wrong with this picture??????? I wish
I could get on the Oprah Show and tell all the women in the world about
you two very special human beings. . I bet most women who have this never
get diagnosed. All doctors ever told me was that I was stressed, anxious
or depressed. …..Yes I was, I was all of those things because they could
not diagnose me. If I would not have had the kidney stone and Dr. S had
not insisted that I see an endocrinologist I probably would never had
known that I had parathyroid disease. He knew I had a bigger problem, but
it just wasn’t his field of expertise. Thanks to both of you for all you
have done for me. God Bless both of you and have a wonderful
Christmas and New Year.
Boston Massachusetts. Surgical Nurse.
the Brady bunch
mom from Boston who came to you in March. You told me to e-mail you
in a few months to tell you how happy I would be. So here it is! Thank
you for removing my parathyroid tumor! Thank you for no scar, no more headaches, no more agitation, more energy
(I hiked to the bottom of the Grand Canyon in June), and feeling like
myself again!! I fought my insurance company and lost and have learned
alot about the politics of healthcare in this country. I have
learned to advocate for myself and have found myself a new GP who is on
the same page as I. Not easy lessons. You are so skilled at
what you do, thank you for giving me back my strength, I am so glad that I
bucked the system for the outcome was well worth it. Take care, you
are the best!!
Patient: D.Z. Rochester, New York. Master's Degree in Nursing and
Education Dear Drs. Norman and Politz and the whole wonderful
staff, A few months ago it was discovered that I had a parathyroid
adenoma. I spoke to the best parathyroid surgeons in Rochester, NY who could do my
surgery and was alarmed by the "major surgery" nature of what
they did. Because "inquiring minds want to know" I started
researching parathyroid disease to understand more about it. I could not
Google the word parathyroid without coming up with the Norman Parathyroid Clinic. For the first time I was able to read and understand what was
wrong with me. I read every word on the web site and printed out 56 pages
of testimonials. Not solely relying on finding a surgeon on a web site I
called over to the University of Buffalo Medical School and only heard
praise for Dr. Norman's clinic. So it was in the middle of the night that
I got out of bed and started filling in the information about my medical
insurance etc. to start the process to have my surgery done by Drs. Norman
Arriving at Tampa General at 5:30am was great because I
knew in a few hours I would be rid of a disease which had be secretly
haunting me for years. In the outpatient reception area I sat with other
patients like myself who had come for their surgery. The atmosphere was
friendly and sharing. Dr. Politz was there to greet us individually and
hand us our first bottle of calcium +D. Before the surgery even began I
held a bottle that was about my cure.
I then met Dr. Norman who spent quite some time talking
with us and even shared a photo-op. He said that my surgery would be at
9:00am and at 8:50am they came and got me (I was the 4th operation that
day...out of 12). My operation lasted 19 minutes and I woke up in recovery
not remembering a thing. About 45 minutes later I got up and dressed and
went back to my hotel. It all went to easily and so well. That night my
husband and I dined at That's Amore, a wonderful Italian restaurant
with a piano bar and we thoroughly enjoyed the evening.
What can I say. The pain in my legs is gone. I had
headaches for years. I kept migraine medication in my car, in the kitchen,
in my purse, in my bedroom, in my bathroom so that I would never been far
from pain relief from those horrible daily headaches. I have not had a
headache since the surgery!!!! In the morning I would wake up to small
panic attacks which mercifully ceased immediately after the surgery. I am
looking forward to my osteoporosis getting better over the next few years
and mercifully my hair will grow back. A million thanks for giving
individuals like myself an easy way out of a terrible disease.
Patient: J.F. Cleveland, Ohio.
Retired Registered Nurse. Hello Dr. Norman “Energizer Bunny” one year later!That’s me, having had you perform my parathyroid
MIRP on January 5, 2006!Most of the patient testimonials on your website are written
shortly after the MIRP experience.I
certainly concur with what they express….that is, everything pertaining
to the MIRP goes smoothly at Tampa General Hospital, under your careful
direction and as a result of your expert parathyroid surgical skills.But my testimonial has a little different direction….I want
others to know that the long-term benefits do continue and just seem to
get better and better!
was one of your “re-do” parathyroid
operations and you really had your work cut
out for you, after the way the first surgeon botched up my neck.I want you to know that every single day, since January 5, 2006
when you performed my successful MIRP, I have thanked God for leading me
to you and for allowing you to cure me.I shall express this gratitude the rest of my life.
was notone of those patients who didn’t realize how badly they
felt before the parathyroid
the opposite, for indeed I knew that I felt lousy.I had no energy and found it difficult to concentrate and remember
things.My goodness….did you ever turn my life around!Not even two weeks after the surgery, I could think clearly again
to make our bank transactions and didn’t have to write myself a million
reminder notes!And things
just got better and better as the months went by.With all of my renewed energy, I tackled many projects around our
home and farm that I had previously let go.During the summer, (six months after the MIRP), my husband began
calling me the “Energizer Bunny” and told me to slow down so that he
could keep up with me!And I
again found joy in having the energy to do things for and with
others….most especially our grandchildren.I easily handled and so enjoyed our Thanksgiving and Christmas
preparations this year.
my testimonial is given to show the sustained benefits I have experienced
and to encourage anyone with doubts to GO TO TAMPA and have your procedure
done correctly the first time! In closing, I commend you, Dr. Norman, and
your entire team; and I sincerely thank you for giving me back my
Patient: B.B. Stock Broker. Gillette, Wyoming. Dear Dr. Norman, I was a parathyroid patient of yours in October
last year and had a wonderful outcome, part of the 99.5% of your patients
that you cure with a simple operation. I'm a stock broker from Gillette
Wyoming and have recently been contacted by a gal from Laramie Wyoming
regarding surgery. After reviewing my experience with her I think she's
coming your way. On a sorrier note, one of my friends had his surgery, the
old way,I easily handled and so enjoyed our Thanksgiving and Christmas
preparations in Rapid City two weeks before you did my surgery and ended up
with a horrible infection that settled in his lungs. He's lost 60 lbs, on
4 liters of OXY and some sort of chemotherapy. If you ever have anyone
that would like to discuss the experience with a patient, please feel free
to have them contact me again.
Patient: K.R. Columbia, South Carolina. Attorney. Dr. Norman and Dr. Politz, No words can express my gratitude. I am so thankful I chose you to perform my
parathyroid surgery. I feel
better than I have in years. I have only the highest praises for you and
your staff. Everyone I have come in contact with over the last several
months has been courteous and professional. I appreciate all the time you
spent with me and my husband in the holding room explaining the procedure
and the post op care. The time you spent with us helped to alleviate any
fears that I had. Thanks for the recommendation of Bern's for supper. It
Patient: T.X. Atlanta, Georgia. Emory University. I decided not to travel to Tampa for parathyroid surgery mainly
because of money, lack of emotional support, and primarily because I'm an
employee at Emory University Hospital. At the urging of the CEO of Emory
Healthcare, I had surgery done by here at Emory. As you can imagine, I
perceived this decision to be a little too political, but I went ahead and
did it. The surgery was done on 11/20/07 and I was under anesthesia for
about five hours. The surgeon couldn't find the bad parathyroid even
though she said it showed up on the scan prior to the operation. Bottom
line is I made the wrong choice.
My husband and now, my boss, think I should go to Tampa.
Well, maybeeeee I should have made the correct decision in the first
place! Needless to say, I'm angry at the system. It was more about them
and money than it was about me and what was best for my body and my
health. Now I'm paying the price. I'll see you soon.
Patient: M.B. Retired. Sun City Center, Florida Dr Norman, I want to tell you that I am very happy with
the results of my parathyroid surgery on March 2 2006 . The pain in my hands
disappeared almost at once. I am feeling so much better. Thanks again, I
am so glad that Dr. Joshi ordered the test that found that I was loosing calcium
from my bones. The pain in my hands and the joints that were burning,
painful and swollen are now pain free. My feet do not hurt and I can now
wear stylish shoes, not special tennis shoes. More people should know
about this surgery. I tell every one that I can to ask their Dr. to order
the test to check their calcium levels. I feel like a new woman!!
Patient: MCS. 45 year old Lockheed Martin engineer from Santa Clara,
California. Drs Norman, Politz and Staff, I am writing to thank you
all for your terrific medical help regarding my parathyroid tumor. I was a surgery patient of yours last
Thursday, 4/12/07. Everyone involved with my treatment was very helpful,
understanding, and extremely professional. I am so thankful that you were
able to diagnose my illness and treat it properly. I can't believe that
I'm already feeling better. I spent quite a bit of time and effort
attempting to get diagnosed properly prior to contacting Dr. Norman. I
plan to share the diagnosis and treatment experience with my local
doctors, especially the Endocrinologist. I'm saddened that I can't get
this degree of expertise here in southern California even at the big
universities. Dr. Norman you are the best! You practice great medicine! I
thank you, my wife thanks you, and my kids thank you.
Patient: L.S. Newport Beach,
I am the niece of LS
who had surgery with you last week. She wanted me to send the
attached video to you letting you know how well she is doing from her
surgery. This video was taken in our hotel room the morning we were
leaving to head home (ONE DAY after surgery). Be sure and watch it to the
very end as she acknowledges her great
feelings to her successful 18
minute surgery. All of us are truly
you for all you did to help her and for your care and concern both before
and after the surgery.Keep up
the good work!Blessings!
Patient: B.M. School Teacher. Tampa, Florida Dr Norman, You Are Wonderful!!!, you said that you
would change my life with the parathyroid surgery and you did. It's been one week
since you removed my parathyroid tumor and already I can feel the old me
coming back, It's like coming out of a thick fog into sunlight, after
around 3 years of feeling ill and suffering that crushing exhaustion to
the extent I only existed instead of living.. I am beginning to live again
...THANK YOU ..THANK YOU
Patient: L.T. Bristow, Oklahoma.
Nurse On July 28th, 2009 you removed my parathyroid
tumor and you were right...I DO LOVE YOU!It was truly a "life changing operation" although when
you said that before the surgery I thought you were exaggerating. There
is no question, my life has changed and it is all good! Thanks, and
may God bless you.
Patient: M.A.C. Registered Nurse. Detroit, Michigan. Dear Dr. Norman, The following is an update on my
parathyroid surgery on January 12. My vision is better. I can swallow much
better. My skin is healthier than before surgery. My atrial fibrillation
went away after the first month post-op. Mentally, I feel much more alert
than prior to surgery. My energy level has improved and I am able to do
much more than before surgery. The physicians here are very pleased with
my positive post-op progress. Larry and I cannot believe the difference in
my overall health improvement. In recent weeks I have had several of my
friends tell me how much healthier I look. Thank you, thank you, thank you
for your expertise, for the development of this new procedure for
parathyroid surgery and especially for your concern for the health and
well being of your patients.
C.K.Executive Assistant. New
York, New York.
Dr. Norman.I'm not sure if you
remember me, but you operated on me and removed a parathyroid tumor in my
neck on 4/28/08. Everybody is different, I
unexpected from what I had read at parathyroid.com and discussed with you
and Dr. Politz, I hoped to jump up and go
the evening of surgery. But not so for me. It took me a full week before I
started to feel better. But I'm here to tell you now that I
FEEL GREAT. So much of my energy has returned (it was gone for
so long, I wasn't sure if my energy was back or this was a new
energy) either way, I'm energized and indeed, I feel alive. The
clarity of my thoughts is uplifting, I no longer feel "fogged
in". My family, friends and colleagues say when they look
at my face, I just look different, probably because when they look at me
now, somebody is actually "at home" so to speak.My family and I wish to offer you and Dr. Politz our heartfelt
Thanks and Blessings.
Patient: P.M. Omaha, Nebraska. Attorney. Thank you so much for the recent parathyroid surgery
(and for taking out the thyroid nodule that we've been watching grow for 3
years). It went just like the web site said which in itself is hard to
believe! I'm very lucky to get your expertise after three years of
"stupid" advice! The staff and the hospital were great! You
truly have an excellent procedure in place--14 minutes to cure my
parathyroid disease and take out a thyroid nodule that my endocrinologist
has worried about for years! I only wish that I could be the patient you
operated on "live" on the Internet! My best to you and your
staff and thanks again!
Patient: S.B. Nurse. Boston, Mass. It’s been 3 months
since my surgery and I wanted to let Dr. Norman know that he was accurate
when he said I would feel like a different person. He was curious to
know if the peripheral neuropathy in my feet would decrease or abate
completely. Unfortunately, it hasn’t gone away completely but I would
say they’ve improved dramatically. Thank you for everything.
What a difference it’s made!
Patient: A.H. Registered Nurse. Virginia Beach, Virginia Hello Dr. Norman, A special thanks to everyone! I was
treated like royalty while in your and Dr. Politz's care. You both were a
hoot, and I received much pleasure from making both of your acquaintances.
I've read your parathyroid site many times and don't remember seeing it mentioned
anywhere. Over the years, I thought my bladder had *prolapsed* due to
birthing babies. I would have to *run* to the bathroom or I'd have an
*accident*. Anyway, I noticed the night of my surgery that immediate sense
of urgency didn't happen at all. I really didn't think anything of it
until I didn't have to worry about having any *accidents* any more... ITS
GONE!. And to think I was contemplating in the near future having a
complete pelvic floor lift done... Well, you have taken care of that
problem. I do know the bladder is attached by ligaments, but was unaware
they were connected at my neck! <he-ha> I think you should add this
to your list of parathyroid symptoms. I am sure many others will
appreciate knowing the adenoma MAY be the cause of their urine incontinence.
(Editor's Note: Many people need to go to the bathroom much more
often when they have parathyroid disease, this is due to the extra calcium
in the urine causing more urine to be excreted... and the urgency problem
is often due to the effect of calcium on the muscles of the bladder...
remember, calcium runs the nervous system and the muscle system).
Patient: P.M. Fort Lauderdale, FL. Businessman. Just wanted to drop you a line and thank you for giving
me my life back. Its been 2 months and one week since my 13 minute surgery. (Dec 7
2004). I'm back to working out benching 275 again, running 2mi and have a
5day ski trip to Colorado this weekend. I haven't felt like traveling or
skiing in six or seven years but we can't wait to get there. I don't have
those ache and pains or the acid reflux anymore. I wake up feeling great
all the time. Haven't been sick at all this year. Thanks again to your
whole group. Your the greatest!!!!!!!!
Patient: B.C. Boston, Mass. 84 years old. You performed surgery on my mother in April. I was so
happy when she went to her doctor about her kidneys two months later--they
said that there was no more indication of any kidney disease!! She
couldn't believe it!! Her primary doctor had let her go for years w/o even
telling her that her blood work indicated a problem (we are angry with
him!). She also doesn't need that afternoon siesta anymore. Everyone
is commenting on how much better she looks. She acts 20 years younger, and
all it took was 14 minutes! Thank you, Thank you, Thank you.
Patient: E.R. Springfield,
Illinois.91 years old My mother who is 91 had two parathyroid glands
removed on July 16, 2009 and just two weeks later she is feeling much
better. She told me her body inside just feels better ---her digestive
system is working much better, I can see she has more energy and
gettyup in her step. Dr. Norman and Dr. Politz are professional,
personable, and caring. I don't care who you are if you have parathyroid
problems, this is the only place to go---no exceptions. It turns out my
mom had this for 6-7 years and her endocrinologists did not recommend
surgery. In fact, she did NOT even mention to us that mini-parathyroid
surgery was an option---my sister found out about Drs. Norman and Politz
on the internet. My mom has lost 3 iches in height the last 4 years and
had two blocked bowels surgeries in 2004 and 2006 when she was 86 and 88
that probably she would not have needed if she had mini-parathyroid
removal surgery at Tampa General---why endocrinologists nation wide don't
send all their patients who need this surgery to Dr. Norman and Politz I
will never understand----the surgeon in Springfield, Ill. said he could do
mini-parathyroid surgery on my mother, but if he could not find it easily
he would have to make a 4 inch incision, since he only does one or two a
month at the most. Dr. Norman and Politz are solid 10's on my scale
---they are simply the best at what they do--no question about it---Dr.
Norman called us at the hotel about 8 pm on July 16 and asked how mom was
doing and I said she was doing very well ----as I told Dr. Norman he
was personable, professional, and even most of his jokes were funny. These
guys are the best of the best !!!!
Patient: J.P. Durham, North Carolina. Dear Dr. Norman, You operated on me on Sept. 27, 2005.
My bad parathyroid was imbedded in the thyroid but the operation still
only took 14 minutes. While waiting for the surgery I asked you if any of
your patients had ever complained of dry eye problems. You said no and if
my problem improved after surgery to let you know. I am doing just that!
It has been about two months since the surgery and the dry eye has
improved about 95%! I no longer have to use eye lubricant drops and only
have an occasional moment of dryness now and then. Another very dramatic
thing regarding the eye occurred about two days after the surgery. My
overall vision improved! It was like someone had ultra fine-tuned a TV.
Everything was almost too sharp! I had just gotten a new prescription for
my glasses a month or so before surgery and I could not see with that
power any more! I went back to using my old glasses and even those seemed
too strong. I just returned from the eye Doctor and he rechecked my eyes
and said that both the reading power and the distance has improved! I have
been wearing glasses since I was 13 years old and NEVER has my vision
improved! One other dramatic thing I did not expect as a result of the
surgery is the overall improvement in my skin! It is better than a face
lift! The skin on my face has plumped up and I have color like I have
never had before! I look rested and much younger!! My friends say that
they want the surgery if it will make them look better!!! (and they don't
even have a bad parathyroid!) The skin on my whole body is plumper and
softer. Overall I am feeling great! Thank you so much!!!!!!! The whole
surgery experience was a big positive! (editorial note: eye vision
improving after parathyroid surgery is not uncommon... so if you have
parathyroid disease and have recently had your glasses prescription
changed... you may need to get it changed back after the operation... your
vision may improve significantly).
Patient: J.W. Boston,
Massachusetts. Dear Dr. Norman, It has been approximately 10 weeks
since my mini-parathyroid surgery on May 14, 09, and it's time to write
and express my appreciation, to you, Dr. Politz, Kelly, and your entire
office staff. Also, much thanks to your entire hospital team.
They are all very professional and well trained which is a credit to you
and Dr. Politz. Everyone treated me wonderfully from beginning to
end, right down to the valet service which was also professional and
courteous. Everything happened just as your website shows. The
surgery was quick and easy, less than 15 minutes, just as you and Dr.
Politz had explained. My phone consultation with Dr. Politz was
thorough, pleasant and not hurried. He was kind enough to
accommodate my schedule and conducted it late on a Saturday afternoon.
He answered all my questions and told me just what to expect. Your
entire staff was very responsive to e-mails and phone calls and took the
time to answer questions in a timely and efficient manor. Everyone
from office to hospital staff were professional.
now feel great. My energy level is back (no more tiredness). I
no longer have fuzzy thinking. I can focus and concentrate again.
The fog I felt I had in my brain is gone. I than God I found your website.
Through prayer He gave me direction to go to Tampa and have my surgery, at
your clinic. Once again thank you and Dr. Politz ( although thank
you doesn't seem enough) for restoring my health. May God bless you
both and continue to use your God given gift to help others with this
disease. Please post this on your web site so that others can read about
another success story and be encouraged. Also you may give my e-mail
address to anyone who feels the need, as I did, for reassurance from
someone who has been there and done that.
Patient: D.I. Fort Wayne, Indiana. Dr Norman. We are home now and Dolores feels fine and
has not had to take any pain medication. We can't thank you enough for the
very skillful and professional manner in which you handled Dolores'
problem. Twelve minutes, for an operation that a doctor friend of ours
described as "blind surgery" .... amazing!
When you and I spoke briefly after the operation, I mentioned that a
friend of ours had parathyroid surgery three months ago without correcting
the problem. She is scheduled for a second surgery in July, same doctor,
with a possible exploration into her chest (Editor's note: A big
mistake--it is rarely in the chest!). By coincidence, her son is using the
condo this week and we met him in the elevator upon our return from Tampa.
He couldn't believe that Dolores had been operated on for the same problem
as his mother and was home from Tampa the next day ..... with a one inch
piece of tape on her throat. His mom was in surgery three hours with a
three day hospital stay; she couldn't return to work for six weeks and
still has some residual problems. Needless to say he is adamant that his
mother will not be operated on again in Indiana, but will be coming to
Tampa this summer.
Once again, thank you for a wonderful outcome and the patience and
consideration you extended to Dolores and me. You can be sure that the
story of Dolores' parathyroid operation and the wonderful doctor that
performed the surgery will be repeated many times in the months to come.
JB. New York City. 62 year old executive, major international company I Just got the results of my one week after surgery
blood tests and they confirmed what I already knew, my hyper-parathyroid
condition has been successfully resolved.In the past week, I’ve already noticed some obvious changes,
exciting changes.I dream at night, I don’t toss and turn worrying about things and
wake up at 3am.Sounds like s small thing, but I haven’t dreamed in years.I am awake in the late afternoon…I used to doze off at my desk.And my personality has mellowed; I accept things that I used to fly
off the handle about…I’m much calmer.I’ve also lost that “I have to pee right now” feeling which I
thought was prostate related. I’m pretty much the old me…not the old
62 year old me, I’m now the middle aged 62 year old who can remember
everything and can keep up with everyone in any activity.
admit, I was panicked about the surgery but also looked forward to
it because it was relatively safe (I read every word on Dr Norman’s web
sites at least five times) and the surgery had the chance to improve my
life…the fatigue was really getting to me.When I met Dr Norman I knew it was the right decision. He had just
the right balance of confidence and care and humor.There was no question after that visit that this was the man I
wanted to do this surgery and that if there was any problem, he had seen
it, and dealt with it before.Like most, my internist found the problem but really had no
recommendation on what to do.I found Dr Norman on the web, learned an incredible amount reading
the web site and then checked him out very thoroughly through doctors I
knew in the NYC area where I used to live.If you want the best, you go to New York or Cleveland or Boston,
etc….we all know the famous medical centers.Turns out I found out that for this operation, you really do want
to go to Tampa…Dr Norman is the internationally recognized expert in
parathyroid disease and surgery.
I was most
worried about being wheeled to the operating room, seeing the equipment
and would I really be awake watching them work on my neck?Well that never happened at least I never experienced it.His team is so friendly and experienced that there isn’t a moment
of worry or fear from the moment you reach the hospital.What do I remember…I remember the scan and Dr Norman looking at
the results and saying…exactly what I thought, a single adenoma, 14
minutes. (My locally done scan showed absolutely nothing…a complete
waste of time and money).I remember a nurse coming over to my bed in pre-op where I was
talking with my wife and giving me something in the IV drip and the next
thing I recall is opening my eyes to see another nurse saying you’re in
recovery, everything went perfectly.No pain, no fear, I was out of the hospital within 30 minutes of
waking up and on the way home. In that 16 minutes, Dr Norman also removed
some benign growths in my Thyroid.
didn’t need any hard core pain reliever, but bothersome enough that I
took a couple of Tylenol the first night. I enjoyed some good wine and
good food for dinner to celebrate and talk about how foolish I had been to
be worried and tense about the procedure.Dr Norman called to see how I was doing….as I said, he has a
great people touch… and we joked on the phone; there was really nothing
to talk about.After that first night, not a single problem or pill needed, other
than the calcium pills that you take until your other parathyroids kick
in….and then to build calcium back into the bones.Now a week after the surgery with the small piece of surgical tape
off, you have to really look closely to see the one inch incision at
all…and I mean really look carefully.
hear that you have a hyper-parathyroid condition and the only treatment is
surgery, it sounds grim, especially to one who has never had surgery
have to tell you, it is a non event in the hands of Dr Norman.He and his team get my highest recommendation…and that’s from a
true coward who feels faint when getting a blood test.
Patient: C.P. Orlando Florida. Nurse. Dr Norman, Its been only one week and each day is
better. My gastrointestinal system is feeling good for the first time in
years. Had a pain in the back about the level of the stomach or pancreas
that has disappeared. God bless you for your work in this field, you may
not stop until everyone knows how to treat this disease. I will be forever
grateful to you.
R.M. Boston, Massachusetts. Operating Room Nurse. Thank you so much to you and all your staff for taking
such good care of me last week I can't say enough about the whole
experience. I just told a friend of mine who is a radiologist that I
went out to lunch after the procedure, and she said "You did
WHAT??!!" Then she saw my tiny bandaid she really was impressed. Now
we know why everybody goes to Tampa for their operation... even those of
us who work in the operating rooms in Boston! I will tell everybody about
you! Keep up the good work.
Patient: M.R. Boston Massachusetts. Business Executive. Doctor Norman: Two weeks ago today you performed my
parathyroid surgery (Feb, 07). I have had an excellent recovery and
already many of the symptoms I became used to have disappeared, as you
said they would. I could never express to you how grateful and
appreciative I am for your care. Your entire staff reflects your passion
and dedication to your work. Thank you for being so personally involved
with every patient. I have never experienced this kind of care. My husband
and I have informed our doctor friends about your work and how very
personal you are with each patient. They are amazed. My daughters have had
their blood tested for the calcium levels and at the same time have
educated their doctors about the parathyroid disease. As you say, it is
not rocket science, but so many are not aware of this problem. We can
understand your frustration with the lack of knowledge out there regarding
parathyroid disease. I am now preparing for the kidney surgeries I will
have to have as a result of the tumor on my parathyroid gland. I wish you
could be the surgeon! Thank you for your help, dedication and personal
care. You have touched my heart and I will never forget you.
Patient: L.K. New York, New York. Broadway Singer. Just wanted to say I love you guys…… I have told my
world about you guys and I am your biggest fan as you have hit rock star
status in my books… I must write a letter to you both with biggest “
Thank you” and a picture of my scar-less neck. Thank you so much. I have
so much energy it seems dangerous!
Ithaca, New York. Attorney. Dear Dr. Norman, Since my surgery the end of April,
2009, things have only gotten better. My bone pain and headaches were
relieved shortly after surgery, my energy level is soaring and my
weight is dropping. My Calcium level as of this week is 9.5
B.I.U. East Amherst, Buffalo, N.Y. Teacher Never having won anything in my
life, I feel as though I won the Florida Lottery. My explanation of
that statement follows: I scrutinized every word on Dr Norman’s web
site, and read everything he said or wrote and every comment other
patients had written, and made the decision to utilize the doctor's
phenomenal skills. I came to Tampa, out of network, after seeing 5
surgeons in the Buffalo area and having endured a testing process which
lasted almost 5 months to diagnosis. With each test my fear increased
as I am a former cancer patient and had that word thrown at me on numerous
Dr. Norman has built himself an impressive network of people for his practice.
Talented, organized, and intelligent, are just a few adjectives to describe
a gifted team composed of doctors and nurses that I met at Tampa General.
With Dr. Norman, a brilliant, dedicated surgeon at its head, this group
worked in complete unity to assist me with my parathyroid problem. Was
I about to go into surgery with doctors that I never met before? This
was surreal! It seemed to me that each team member knew what the others
were thinking and about to do. Dr. Politz greeted me with his wonderful
bedside manner and the anesthesiologist, Dr. Robertson put me
completely at ease. Kudos to these doctors! I will be forever grateful to Dr. Norman for just being the kind of
doctor I needed. His confidence and knowledge were up and beyond what I
have ever experienced. Thank you for being you.
now more than two months since surgery and many of my pre-surgical
symptoms have diminished and I am once again looking forward to doing
the things I loved. The incision on my neck is almost invisible and
some have questioned if I really had surgery. Oh yes! When I woke up after
the surgery the first words I heard were Dr Norman, saying, “ Your
surgery only took 11 minutes.” I still giggle when I think of those
words. I was patient number 11 that day, with the 11 minute surgery, in the 11th
month of the year! : )
So as you can see, I did win the lottery! My adenoma is gone. Only a
memory exists and its photo is placed in a scrapbook. Yes, you do get
a photo! P.S.. The Marriott Riverwalk was outstanding, a bit pricey but worth
every penny. Tampa General sits right across a small inlet from it. Please
contact me at any time.
Patient: N.F. Baltimore, Maryland. I have had elevated calcium levels for at least the
past five years and was told by my internist last June that I had
hyperparathyroid disease, that surgery was the only cure and to consult an
endocrinologist. I'm a bit miffed that he never told me I had high calcium
levels! A subsequent Sestamibi scan was positive and a DEXA scan showed
rather severe osteoporosis. Despite the fact I had worked in a hospital as
a clinical social work for 16 years, I never heard of anyone having a
parathyroid gland removed. I am eternally grateful for Parathryoid.com, an
objective, factual site that educated me about this disease better than
any other internet site or reference I consulted over a period of weeks. I
learned that a successful surgery and avoidance of complications are
directly related to the expertise of the surgeon and the number of
surgeries performed each year. My endocrinologist referred me to Johns
Hopkins Medical Center which did do minimally invasive parathyroid removal
on occasions. A week before my scheduled date, I cancelled the surgery
upon learning I would be required to sign consents for general anesthesia
and an overnight stay in the hospital. It turns out that almost all of
their parathyroid patients spend one or two days in the hospital after the
operation. It seems that they only do mini-parathyroid operations on 10%
of their patients, and most of them still have to spend the night in the
hospital!!! It was then I made the decision to have my surgery
performed by Dr. James Norman at Tampa General Hospital. Today, 23 days
after surgery, I received the ultimate proof of its success-a laboratory
report from my internist showing normal calcium serum and parathyroid
hormone levels. The entire experience was easier than a dental cleaning! I
had no pain afterwards, the surgery scheduled for 10:30 a.m. took 12 ½
minutes, I was back in my hotel room before noon and flew back to my home
in Maryland the next day, resuming all my normal activities immediately. I
cannot find enough words to compliment Dr. Norman’s assistants, the
nurses and staff at the hospital and Dr. Norman himself for their kind
attention, courtesy, and professionalism and especially Dr. Norman’s
incredible expertise. My tiny scar is barely visible. I can look forward
to a reversal of my osteoporosis and better health and well being in the
future. I feel great!
Patient: K.T. Denver, Colorado. School Teacher A year has passed since you operated on me and sure
enough, I have no calcium issues and feel great. It is still amazing when
I think back to my first parathyroid operation (not done by you, and not
successful), and the second (done by you and very successful). What a
contrast! The first involved incredible pain, and as it turned out, didn't
solve the problem. The second, where by the grace of God, I discovered
you, just the opposite. I never had one second of pain. Not only did you
convince me of your expertise, but you convinced my doctor, who after all
had sent me to the first surgeon. She tells me that now when she gets a
patient with hyperparathyroidism, she gives them your name first. Thank
you for your caring, for your compassion, for your skill, and for being
there. I thank God for you.
Patient: M.M. Milwaukee, Wisconsin. I have recuperated very well since my surgery on
February 24th. Some of the symptoms that I had, that I didn’t
know were symptoms until I read Dr. Norman’s website, have disappeared.
I do feel like a renewed person! One wonderful relief that I have is no
more leg and knee aches. My legs have ached for several years but for the
two weeks prior to surgery my legs and knees would ache so badly when I
went to bed that often I would awaken with the pain. That pain was gone
after surgery. What a relief!
Because my new internist sent me a letter while in FL referring me to a
surgeon in Milwaukee to have my parathyroid gland removed, but after doing
my research I decided to go to FL to get "the guru". I was
blessed to have my surgery performed by the best. I felt so confident that
day to be under his care. Thanks very much to “Jim and Doug”!
Patient: K.D. Milwaukee, Wisconsin. Attorney. You
operated on me 4-20 and removed 2 adenomas on the right side. My post op
labs. are serum calcium 9.5 and intact PTH 30.5. Wow what a difference.
You are right, us humans don't like "living in the 10's".
I love "living in the 9's"! Now I know why my
endocrinologist in Milwaukee, WI told me to get my butt on a plane and go
to the best. He was right, there were people from all over the US who's
doctors told them to do the same thing. Put this on the website so people
know that when you live in Milwaukee, you go to Tampa for your parathyroid
Patient: C.S. Milwaukee, Wisconsin. Retired School Teacher. You operated on my mother (83 years old) 2 weeks ago
and I can't say enough good things about how we were treated. She is so
happy that she followed the advice of BOTH of her endocrinologists who
told her to get her "rear-end" on a plane to Tampa. Mom hasn't
stopped talking about how much she loved Dr Norman, and how nice everybody
was. She was the first operation of the day on a Tuesday when you had 13
parathyroid operations that day. We were surrounded by other people with
the exact same problem, and the same worries. It was so comforting for her
to see other people her age with the same problem who have traveled even
further than we did to see the best parathyroid surgeons in the world.
We left the hospital at 9:22 am! WOW! We went back to one
of the hotels that your office helped arrange and we both napped for an
hour or so. Then we went for a walk down 7th Avenue and had lunch outside
in a small cafe with white table cloths. The owner of the restaurant came
by and said hello--he recognized the 1 inch bandaid on mom's neck. He
wanted to know where we were from, knowing that people from all over the
world come to his cafe after seeing the best parathyroid surgeons in the
world. This was the simplest encounter we have ever had with any kind of
doctor. We are tremendously impressed by what you two gentlemen do and how
you go about it. May God continue to bless you!
Patient: D.M.School Principal. Clearwater, Florida. You and Dr. Politz are my heroes!!! I had surgery July
31st, 2007 and I feel fantastic!! I truly owe my life to you
two and want to let you know how I am doing. I am the 56 year female
that didn’t have just one tumor –you found two
during a 15 minute surgery –
thanks to your experience.
One was down in my chest near the thymus and one in the usual spot. It’s
incredible that you were able to go so far down in my chest through that
little cut you made and pull out that tumor. I can’t even find my scar
Over the last 3 months I have experienced some awesome
changes in my life and health with the most dramatic being that I can now
SLEEP ALL NIGHT! Of course sleeping all night has made my
disposition much better – I’m no longer a pain in everyone’s patoot!
My husband of 25 years marvels that his “wife is back” and our
relationship is better than ever. My heart palpitations have stopped
and I no longer feel like I have caffeine pumping through my veins.
No more kidney stones. My headaches are gone for the first time in years.
My skin is clear and radiant. One change that was very emotional for me
was the day that I was shampooing my hair in the shower and noticed there
was no longer excessive hair on the shower floor. I cried tears of
happiness that my hair had stopped falling out. The texture of my
hair has improved – it isn’t thin and brittle as it was before
surgery. Dr. Norman, after surgery you told me that in a few weeks
the sky would be bluer and the grass greener – I can’t believe how
true that statement was! One day I woke up and noticed that colors
were so vivid – like someone had taken the screens off the windows!
thing I learned from this experience is that doctors just aren’t aware
of parathyroid disease. My physician told me that my symptoms were just
due to my age - post menopausal complaints and to learn to live with it. I
wasn’t satisfied with that explanation so I Googled “causes for hair
loss” on my computer. Up came a long list of diseases. I
read about each one and was able to eliminate all of them except one –
hyperparathyroidism. I went to my endocrinologist (who by the way
should have been the one to diagnose it) and told him what I knew I
had. He agreed and started testing the next day. The Sestamibi
was negative but my calcium blood levels were elevated. He said I
needed surgery. I also asked what he thought about picking a surgeon
over the internet – a Dr. Norman in Tampa. He highly recommended
you and said he wouldn’t want me to go to anyone else. So
there’s something to be said about self-diagnosing! Thanks so much
for changing my life – I will never forget the two of you.
J.T. Melbourne, FL. Registered Nurse. I just wanted to write and thank you and Dr. Politz for
diagnosing the tumor I had and for taking such good care of me.
It has been almost two months since my surgery and some of my improvements
thus far have been, no more awful fatigue. My joint and bone pain
has gone away completely and my carpal tunnel is much improved. I
overall feel much better. Thank you to both of you for everything.
New Haven, Conneticuit. Registered Nurse @ Yale Hospital. Dr.
Norman and Dr. Politz, it has been seven weeks since you operated on my
wife Judy. I could write a book on how much she has improved. From day
one, just as you said, she has been improving daily. Her energy level
reminds me of the energized bunny. Before the operation, we very seldom
had dinner together because of her attitude. We now have dinner every
night and are enjoying each others company just as we did when we married
27 years ago. The other morning she was up before me, which never happened
before, and I found her in the kitchen dancing. I said, what are you
doing? She said, I was just dancing because I feel so great! I now get
good night kiss, instead of snarl. I can never thank you enough! You have
made my life fun again, and I have found the fun loving delightful girl
that I married.
How come they can't do this mini operation up here?
Boston, Massachusetts. Engineer. Dr. Norman, I wanted to Thank you, Dr. Politz and all
of your staff as well as the staff at Tampa General for the excellent care
I received in December. The entire process of traveling the distance
for surgery as in my case was a concern at the time and I can now say it
was the BEST option and I would encourage anyone to make the trip! My
operation took 17 minutes and I flew home the morning after the operation
and got along great. My calcium level returned to normal within and I feel
better every day!! I am one patient that had no idea how bad I was feeling
until after my surgery. I encourage you to use me as a referral in any way
and I am so glad you provide the education on your website so patients can
see there is a GREAT surgical alternative available in Tampa to cure this
disease. It is clear that nobody up here in Boston can do this. Nobody up
here does even 25 of these operations per year, yet you do 12 every day.
Keep up the great work and Thank You again!!!
Patient: B.W. Cleveland, Ohio.
Nurse. Please let everyone know that I am a new member
of the Dr.Norman, Dr.Politz, and team fan club. You guys are awesome.
Thank you, Thank you words cannot express the gratitude that I have for
you all. I praise God that he has given you all hearts of compassion
and exceptional skill. It has been one month since my little surgery (May,
2009). I feel wonderful!!!!!!!!!! I have boundless energy. I came home and
bleached both our porches with a hand sprayer---I rarely sit still.
My bone pain was gone immediately and so too were my headaches. My skin
tone has brightened even my sons have noticed. I saw Dr.Miller on Friday
and my labs were all normal. I do ACLS classes for doctors frequently and
they are all seeing my tumor picture and hearing about you. They just
laugh and say I must be getting paid to sing your praises----no really
they are all impressed and have inquired about your practice. I am more
than happy to supply them with that information so they can give their
patients the best option in the world. God Bless and keep you all. Love
always Bonita W. minus one
adenoma. PS Dr.Politz thank you
for the post op call and extra Citracal
Patient: T.O. Syndicated Newspaper Columnist.
6 Year Update! – I
had my surgery performed by Dr. Norman on 2/21/2006 – today, 2/21/2012
– is my 6 year anniversary of the surgery. Since I first published the
article below in my Knight Ridder Tribune News Service column, many people
have written to ask “how are you doing now?” To every
person who wrote – and to you reading the article for the first time:
I’m doing great – I got my energy back almost immediately, the
emotionality went away completely, I stopped losing hair but my wife says
I’m still ornery, but I had that well before any PTH symptoms—LOL.
I’m very energetic again,
I’m back to my full 5 times per week workout schedule – there are no
negatives to report. My “enthusiasm” often annoys many people much
younger than I am – I’ll be 63 the end of April. I wish you luck with
your condition – I found Dr. Norman’s Clinic by doing a Google Search
at first, then asking my brother, who is a surgeon in Dallas. I had
nothing but a positive and successful experience with both Tampa General
where the surgery was performed and with Dr. Norman and his office. I hope
it goes as well for you. P.S. I am often asked, “What
about your scar from the surgery.” If they are asking me in person,
I say “look for yourself,” as I point to the base of my
throat. They look, they move closer, often squint, and then, invariably
say, “WOW, can’t hardly see it, is that it?” Exactly!
Original Article I Published in 2006 as a Syndicated Journalist:
“The tumor was the size
of a walnut and probably 10 years old,” Dr. Jim Norman told me as I
awoke after surgery. “Everything went very well. It took about nine
minutes. You will feel much better in just a couple days.”
Here is an unusual personal
story about high serum calcium levels and an obscure disease, which I
didn’t know I even had! It might relate to you: What were my symptoms?
How did I find out about it? How did I find Dr. Norman, the world’s
foremost authority on hyperparathyroidism, to do my surgery? Do you have
it? How would you know? Here is a short course on hyperparathyroidism.
November 2005, I’d had enough of feeling listless for the first time
in my life. I was 56 years old, and my blood pressure had risen to a
point where I could not control it naturally. I made an appointment
with my physician. I had a physical. I had blood work done. As I
learned later, almost all patients with Hyperparathyroidism have
symptoms. According to Dr. Norman: “Sometimes the symptoms are
real obvious, like kidney stones, frequent headaches, and depression.
Sometimes the symptoms are not so obvious, like high blood pressure
and the inability to concentrate.”
physician called with the results of my blood work. I had a high serum
calcium level. He looked back and I’d had the same high reading
since 2001. He’d always thought it was just a slight lab error. This
time, he looked up causes of high calcium in one of his medical books.
“The book said that high calcium could indicate a problem with
the parathyroid gland.”
gave me a prescription to get my parathyroid hormone (PTH) level
checked. I did. It was 179. Normal is between 10 and 65. It appeared I
had a problem.
waiting on the results of the PTH test, I went onto the Internet and
searched under “parathyroid gland.” The number one web site from
the search was www.parathyroid.com.
I went there and read for more than an hour. What I read convinced me
that I did indeed have a problem and it was probably a tumor on one of
my four glands. The disease strikes at the average age of 56, that was
me. It affects women two to three times as often as men. That wasn’t
me, but most of the other symptoms sounded like what I felt like. I
also learned that these parathyroid tumors were almost never
cancerous. That was good news. However, left untreated, these tumors
can lead to serious health problems including high blood pressure,
osteoporosis, and kidney stones.
sent my physician the link to www.parathyroid.com
and asked him to look at it. He did. When my PTH level came back so
high he felt this confirmed that I did have hyperparathyroidism.
asked him if he knew of anywhere or anyone to go to for the surgery. I
also asked my physician brother. They both confirmed what I had read
and concluded myself. Dr. James Norman, of the Norman Endocrine Clinic
in Tampa, Florida is the top surgeon in the world for the procedure I
needed. The fact that he was in Tampa, an area I am very familiar
with, and, he had some of his training and was on the staff for
several years at the University of South Florida, where I graduated,
gave me an initial comfort level. After I read about him and his
minimally invasive radio guided procedure (MIRP) he had developed, I
was sure I wanted him to do the procedure.
I completed my file with the Norman Clinic, I received a call from Dr.
Douglas Politz M.D. He is Dr. Norman’s partner.
General Hospital called me to go over insurance and admitting
information. And, they set the date for my surgery.
21, 2006 at 6:00 a.m. I entered Tampa General Hospital. At 8:58 a.m. I
walked out of the hospital, procedure completed. During those three
hours the staff injected me with a radioactive solution, and then
performed a sestamibi scan. That scan clearly pinpointed the location
of the tumor: on the lower left side of my neck. I met Dr. Norman and
his team. They explained the process and procedure. The
anesthesiologist injected a solution into the intravenous line in my
arm. The next thing I remember is Dr. Norman telling me how well the
surgery had gone. And, all I had as a reminder of the surgery was a
1.5 inch incision at the base of my neck.
three days of the surgery, I felt much better. My energy levels soared
to levels I hadn’t felt in several years. I slept better and woke up
fresher. I required less sleep. My mental clarity, which I always felt
was good, became much better.
you Dr Norman for giving me my life back!
Patient: J.M. School teacher. Columbus, Ohio. Dr. Norman, Please put this note on your web site. I
wanted to write you personally to thank you for a most pleasant, if not
short stay with you and your staff at Tampa General Hospital. I must say I
was one of your biggest fans even before the surgery, just because I so
appreciated being able to come to the web site and have virtually all of
my many questions regarding my condition answered there if I would just
look for it! Kudos to you and Dr. Politz for keeping it updated so well.
It was truly a godsend to me while awaiting surgery.
It has been one month to the day since my 12 minute surgery and I am
feeling great! I feel stronger, more energetic and actually planning what
I'll do with my day. A miracle! Thank you hardly seems adequate. A big
thanks to everyone at TGH who treated me like a person, and not just
another patient. From the intake staff to the nurses, the anesthesiologist
and even the volunteers, all were cheerful and friendly. But especially to
you Dr. Norman and to Dr. Politz who show the kind of passion and
dedication to medicine this lady can truly appreciate.
It has been one month to the day since my 12 minute surgery and I am
feeling great! I feel stronger, more energetic and actually planning what
I'll do with my day. A miracle! Thank you hardly seems adequate. A big
thanks to everyone at TGH who treated me like a person, and not just
another patient. From the intake staff to the nurses, the anesthesiologist
and even the volunteers, all were cheerful and friendly. But especially to
you Dr. Norman and to Dr. Politz who show the kind of passion and
dedication to medicine this lady can truly appreciate
S.F. Macon, Georgia. Re-operation after Previous Failed Surgery. Dear Dr. Norman, I can't thank you enough for doing my
surgery last Thursday. We were very impressed with the facility, the
process, you, and your team. I want to let you know how grateful I am for
the time you spent with Richard and me. I am the type who likes to really
know and understand what is going on; and I really appreciated the fact
that you were so patient with me when we were discussing my previous
unsuccessful surgery and that you were so thorough in explaining the scan,
the surgery, what to expect immediately and in the future, and what needed
to be done for follow-up. Your phone call that evening was a bonus
to me. Not only did I have an opportunity to ask questions but you
also provided me with information that I may have heard before leaving the
hospital but that didn't register due to the anesthesia. I appreciate,
too, your sending information to each of my doctors. It is often very
difficult to get doctors to communicate with each other. Editor's
note: of the 12 parathyroid operations we perform every day, between 1 and
4 of them were operated on previously and were not cured--the surgeon
could not find the parathyroid tumor. Please, pick your surgeon wisely. A
lot of these folks can't talk after their failed operation).
M.W. Syracuse, New York. School Teacher Dear
is 4 weeks since my 16 minute operation and I’m
delighted to report that my pain is reduced by 90% since the day after my
surgery on 3/19/09. (All that’s left is arthritis.) The
deep, heavy, aching in my arms and legs was immediately gone. Also
gone are 99% of headaches, and 100% of what I can only describe as nerve
pain: In the last year of my illness I had increasing instances of
“stabbing/shooting” pain in my legs, arms, torso, and head. In
the hospital you said these pains were not hyperparathyroidism, but it
seems to me they must have been. They were extremely sharp,
extremely brief, and extremely localized—as if someone hit a nerve when
giving me a shot; or like an electric shock along just one nerve path.My energy level has quadrupled, my mood has elevated by a huge
factor, I’m sleeping much better, and though I still have some mental
sluggishness (difficulty concentrating, slowness thinking/finding words),
this too is improved, especially in the last week or so.
your thoroughly detailed website and your personal accessibility through
e-mail, I might never have been treated. I’ve heard a horrible
story of someone whose hyperparathyroidism was not treated until she was
so severely osteoporotic that all of her bones were splintering.
I’m extremely grateful, Dr. Norman, for your and Dr. Politz’s
dedication to diagnosing and treating this disease; my life has been
drastically changed for the better because of you.
Patient B.D. Baton Rouge, Louisiana. I don't want to repeat all the wonderful things your
patients report on your website, but I could because it's all true. I was
in the best hands I could have been in. I was treated like a very special
person by everybody I met at the hospital. The surgery was over in only 21
minutes. Dr. Norman and Dr. Politz removed a parathyroid adenoma and a
benign nodule on my thyroid, and we left the hospital about 90 minutes
after the surgery and had a smoothie at Smoothie King. It tasted great! I
had no pain except for something that felt like a little sore throat.
There was a small incision, about 3/4 of an inch at the bottom of my neck.
The sore throat feeling lasted for a couple of days, but I never had any
pain. I took the calcium pills as directed and never had any problems. We
drove to Disney World the next day, and then back home to Baton Rouge. I
was back in my yard the day after that and back in class when classes
resumed after spring break. My colleagues never even knew I had had
surgery, since I did not miss a day of work and since there was no
recovery time. Before leaving the hospital Dr. Politz had given me his
cell phone number and told me to call him if I had any questions. He
called me the evening of the surgery to check on me, and I told him
everything was fine. I had decided to go to Dr. Norman and Dr. Politz
because after reading the info on their website several times and after
asking my local endocrinologist and the local surgeon a lot of questions,
I felt that I would be in the best hands there.And I was right!
Five weeks after the surgery , as directed by Dr. Norman and Dr. Politz,my local doctor checked my serum calcium and my parathyroid
hormone. The results were exactly what they were supposed to be. So the
surgery was a success!
note: Why does this surprise people? We give them a photo of the tumor we
The pain in my bones and the red hot face (rosacea) affected my quality of
life, made me feel like I had to limit my activities and was quite
unpleasant.I am so happy to
report that both conditions have very much improved. I can exercise now
without getting a red, hot face; the pain in my bones is very mild now
,and I think it's improving daily. I feel great!I am happy, and I feel many years younger! It's hard to believe how
good I feel. I just want to thank you so much for making this experience
so pleasant and for bringing about such a positive change in my life.I consider myself very, very lucky. I would certainly recommend you
to anybody who has a parathyroid problem. Special greetings from Baton
Rouge to Dr. Politz!
Patient: G.H. Miami, Florida I have been meaning to write since my surgery in
October of 2006. I want to thank Dr. Norman and Dr. Politz for doing
surgery on me and literally saving my life. I thank God every day that I
found them. It's been two years and I still can't believe how good it
feels to sleep. Right before surgery I was sleeping about an hour a night,
now it's eight to nine and sometimes more. I'll just give Dr. Norman a
quick summary of what happened after surgery. He said he likes to know and
learn. I was misdiagnosed for probably 10 years. I was losing weight and
nobody knew why. I was in the hospital 6 months before surgery trying to
figure out my problems. My first symptoms were bladder pain, severe
bladder pain (but no infection) and lots of yeast infections, nausea,
memory loss, headaches, eating a lot and still losing weight. I was told
it was in my head and then that I had cancer. I was in the hospital
for seven days while the doctors searched for the cancer, which they never
found because it was my parathyroid gland. So I had parathyroid surgery
with Dr Norman. It was very comfortable. Your staff was amazing. The
hospital experience was the best I've ever had. I want you to know how
good it feels to be able to trust doctors like you two. It's such a
relief. I could never thank you enough. The hotel was great. As soon as I
got out of surgery I felt 100 percent better.
I was told to watch out for the Internet quacks, too, like other people.
Again, thank you so much. The doctors here at the University of Miami
wanted to do the long surgery on me--they even told me it would take 4-5
hours. It scares me to death to think about what could have happened. I
tell everybody I can about you all, including doctors. Your web site is
amazing. I still read it. Thanks again.
Patient: G.G. Birmingham, AL. My name is Gayle from Birmingham, AL and I feel great!
I can’t believe I could play tennis on August 29th because I had surgery
only 4 days before. My surgery was performed by Dr. Norman and Dr. Politz.
They removed two tumors from my parathyroid glands and a thyroid cyst. I
had talked to two other surgeons about my parathyroid disease and they
both talked about having to make an incision in my neck of at least six
inches. Also they said and that there could be a possibility of damage to
my vocal cords, which would leave me hoarse for the rest of my life. I did
not like their projections. I was thrilled when I found information about
Minimal Parathyroid Surgery and Dr Norman and Dr Politz. My husband and I
made plans to go to Tampa and have my surgery at the Norman Parathyroid
Clinic in Tampa General Hospital. I want to brag about our experience on
the day of
my surgery. Everything starting with our check-in was so pleasant
including the nurses and all the staff members. Meeting Dr. Politz and Dr.
Norman before surgery helped make me fill at ease. The hospital was the
cleanest most efficient hospital that I have ever experienced.
HSA. Boston, Massachusetts. Nurse.
You operated on me November 6th, 2008, and I wanted to write to you and
thank you for putting my life back on track.The story of my diagnosis is similar to many of your patients, I
had high calcium for years but my internists (yes, plural) didn't even
mention to me that it was high.It was my father (who's a dermatologist) who figured it out for me.
Years OLD: was one of those patients who did not go looking for something
wrong with me.My father merely noticed the high calcium when he re-ran some blood
tests and through your website, I pieced together the information and saw
an endocrinologist to confirm the diagnosis.After the diagnosis, I thought about my health for the past few
years and realized I may have actually had symptoms this disease. I have had headaches a
long time, began getting migraines when I was a teenager.But the headaches had become a daily occurrence for me, and I began
taking 8-12 Motrin a day, and started using imitrex injectables for
migraines.My husband and I love to travel, and plan 2-3 international trips
per year.In January of 2008 on a trip to visit my in-laws in Switzerland, I
could barely take the flight over.My knees were aching so much that I was almost in tears for hours
of the flight.Once we arrived in Geneva, my father-in-law challenged me to a run
that ended with a long steep incline, and as we raced to the top I began
seeing black spots and came dangerously close to passing out in the
street.The passing out episodes, or syncope, had become a regular
occurrence in my life, having passed out on NYC subways, at work, on
airplanes, and even at the gym.After being taken to the ER in ambulances, I saw at least 5
specialists who all came back with a simple explanation of
"syncope".My husband and I were so excited to start a family but when I tried
to baby-sit my 1 and 2 year old nieces on a family vacation, I collapsed in
exhaustion after only a few hours, wondering if I even had the energy to
have children.Also, exercise was always an integral part of my life.I have been a long distance runner my whole life, completing
various races including marathons.I noticed my focus and energy level had dropped in the past year
and in a last ditch effort trained and ran a half marathon in NYC in July
2008.Despite one of my fastest times, shortly after the race I decided
to hang up my shoes for good, stating that I “was too old”.I could barely stand up straight and had horrible back and knee
pain.Sleeping more than 4 hours per night was not happening, so I began
taking Ambien regularly just to sleep 6 hours and be functional.But never did I think that there was something wrong with me, I
just thought I was getting OLD.
By the time I arrived at
Tampa General Hospital, my hope, motivation, and drive was completely
gone.I was waiting for surgery just completely spent, with honestly no
hope for improvement in my life, and no fight left in me.I was very angry and confused that my doctors failed me and
distrustful that this simple surgery would be a panacea.I remember you coming to speak with me before surgery and I had no
questions, no concerns, just wanted the medicine to go to sleep.On your way back to surgery, you stopped at the end of the bed, and
grabbed my feet, and said to me, "you know everything will be okay,
that I will take care of you, right?".And at that moment, I had an overwhelming sense of peace.I just knew I could trust you, and knew I was in the most capable
hands available.Without even knowing it, at that instance you picked me up and put
me back on my fee.
Years YOUNG. You know the rest of the story.Weeks later, my joint pain was gone, headaches reduced
substantially, and I finally felt my age – 29 years YOUNG!My husband even feels better, less depressed, and full of hope.We have our lives back and owe it all to you.Per your suggestion in the hospital, we are finally planning to
start a family together, now that I know I have the energy for kids.I now know that it is not normal for a 29 year old to be taking
8-12 Motrin a day for pain, injecting headache medicine into my leg,
needing Ambien for sleep and to regularly have joint pain.Even my father, who was skeptical about me flying to Tampa for this
surgery, is proud of me for taking control of my health and making this
big decision.He said to me, "now you have to help other people with this
disease, share your story in hopes of helping others".So, that is the least I can do, and if I can do anything to help
you or your family, please let me know.Please feel free to share my story with others or to send along my
contact information for anyone contemplating the surgery.
JCN. Physician. Cleveland, Ohio.
Dear Dr. Norman: I am just doing fine after the "superb"
parathyroidectomy and resection of tumor you did on me on 5/26/2009 !
Thank you ! As a physician,I would like to
complement you and your team for such a great job. WOW! Now I know
why all the doctors in the US come to Tampa when they need a parathyroid
operation. Your team makes this incredibly simple!
Patient: D.L.Boston, Massachusetts.Nurse.
Hi Jim, I am back home and wanted to thank you for the excellent care!
When you look up "doctor" in the dictionary, your name should be
there! It has been 2 weeks and I can’t believe how much better I
feel. Boy am I unhappy with my endocrinologist who told me “this can’t
be the cause of your symptoms… your calcium is not high enough”.Boy is he gonna hear it from me!.I love you guys!p.s.
I named my tumor Perry.
R.L. Los Angeles, California. Let me tell you about Dr Norman and Tampa General
Hospital. I flew there from my home in Los Angeles, California last August
for parathyroid surgery. My daughter who is a RN went with me. I
decided to go to Dr. Norman's Clinic because none of the doctors here in
L.A. were able to find the bad parathyroid gland. I didn't want to have
the operation and just have them "go fishing" for which one of
the four glands was diseased and causing the trouble. I had two ultra
sounds and two CT scans at two different hospitals here in California, and
no one could find it. I also consulted with three different doctors and
they all agreed that Dr. Norman was the best in the world. As hospital
experiences go, this one was very pleasant. I went in there early Monday
morning and I was onmy way
back to the hotel by about 10:00 AM. Dr. Norman and his staff are some of
the nicest people you could ever want to meet and they took very good care
of me. Even my daughter (the nurse) was impressed! They found the diseased
parathyroid in about 5 minutes on the first scan. They wheeled me down to
the pre-op waiting room and explained everything in great detail. The
operation took a little under 17 minutes and I was out of the hospital 1
hour later. There was no pain and NO stress. I mean, these people are
fantastic! I had some soup and ice cream for lunch and still no pain. The
scar is very small and you can hardly see it even 2 months later. They
gave me a picture of the tumor they removed and it's hard to understand
why no one else could find it. We went sightseeing around Tampa the next
morning before catching our flight for home that afternoon. Still no pain
no strain. I can tell you I feel better every day. They say that
operations are hard on an old person, (I am age 77), but Dr. Norman was
not hard on me at all, and I feel great. I'm better now than I was when I
went down there, and I would do it again without hesitation. Editor's
note... it is NOT the endocrinologist's job to find the parathyroid tumor.
DO NOT GET LOTS OF SCANS!!! It will waste your time and money.
EMH. Rancho Mirage, California. Nurse. Dear
Dr. Norman, I am finally 6 months post-op and I want to give you an update
on my progress as promised. I am the R.N. who had surgery on November 11th
2008 (number 7 op that Tuesday). I was the 61 year old lady who had severe
osteoporosis for at least 12 years...you were kind enough to take me as
your patient saying Quote..."What the hell were your doctors thinking
in California?....you should have had this operation 12 years ago."
finally had all the symptoms in the books and my Drs. failed to diagnose
my problems. All they wanted to do was give me medications for every
single symptom until I recognized my own problem myself with
your help from your Web site. For the past 12 years, my Calcium was 10.1
to 10.4 and my PTH was between 39 and 85.4. I had bone pain, aches
and pains, muscle aches and pain, cramps, fatigue heartburn, muscle
spasms, depression plus SEVERE OSTEOPOROSIS and more...
IS WHAT HAPPENED POST OP.... I literally had no pain or discomfort
post-op at all. I did not even take a Tylenol. Within a few
days I could feel a difference......No muscle aches and pains ,no
infection and my mood was lifted.. my anxiety and depression seem to be
gone....This I found absolutely amazing. My 5 week post-op blood
test: PTH-25 calcium 9.6 the first perfect labs in a decade. Six
months post-op: Still feeling wonderful. My scar is invisible.. and my
hair seems to be getting thicker. People are amazed when they see me and
hear my story and that includes my drs. I can't believe I suffered
needlessly for at least 12 years and no one picked it up. By you
removing my left lower Adenoma you changed my life.
have a fantastic well run system in place. Both you and Dr, Politz,
all the Nurses, Transporters, Technicans, Nuclear Medicine,, Clerical,
Anesthetists and all staff I encountered prior, during and post-op were so
efficient and so professional and caring. No question too small to
answer...( Same goes for The Hyatt Hotel we stayed in). Your compassion
made me feel at ease from beginning to end as did everyone I encountered.
It was nice to see you visiting with every patient in between each surgery. I
was number 7 out of 12 that day) and seeing you so relaxed talking to
patients smiling and singing....(I've never witnessed a Dr. doing that in
all my nursing career in England and California. You are a
one-in-a-million Doctor as is Dr Poliz. Thank you from the
bottom of my heart.....Thank you for accepting me as your patient...I'm
M.B. San Francisco, California. Nurse Needing Second Operation. I wanted to take the time to thank you for taking care
of my Parathyroid tumor on January 10, 2008. If only I would have not
taken a chance to entrust this modern procedure to un-experienced
physicians here is the Bay-Area the first time I could have resolved my
issues much sooner. Fortunately I found you before they operated on
me the second time. I would like to thank you and all your staff and urge
anyone with a Parathyroid condition to not hesitate in contacting you to
get the job done without any B.S. the first time around and move on with
their lives. I would also like to thank Dr. Politz for following up with
me during my “Hungry Bone Syndrome” I am doing great, working out,
working and living my life I would say better than before thanks again for
freeing me from Hyperparathyroidism!!!!!!!!
Patient: S.J. Retired Banker. West Palm Beach, Florida. I wish there were words to express how grateful I am to
you & your excellent staff. You were absolutely right--I felt like a
new person 2 weeks following parathyroid & thyroid nodule surgery.
Everyone tells me how good I look. I've had my blood checked and all
levels have returned to normal, but I knew it would because of how good I
feel! I'm back to my old activities & lifestyle with energy I hadn't
had for a long time. That includes ballroom dancing lessons, and I've
attached a coupe of photos of our past amateur competitions for you. It's
SO wonderful to be dancing again. So you've made my husband very happy,
too, having his dance partner back. I'm glad that you and Dr. Politz chose
this surgery specialty where you can help SO many people because that
includes the patient's family & friends. I, myself, felt like a wreck
before surgery. Now I'm young again! May God Bless & keep you.
M.K.The Island Nation of Barbados. Dear
Dr Norman and Dr Politz. We are
back in Barbados after parathyroid surgery and are both overjoyed at the reception and
treatment which we received from both of you and your team.I am feeling very good . My depression and tiredness and
aches and pains have gone. I am very happy
again. We knew that you are a brilliant team before we came, the
best in the world and we thank you from the bottom of our hearts for the
compassion and care that was shown to us. I spent many sleepless
nights before surgery. But that was before!I have told everyone about my surgery and my
doctors are extremely
impressed. Thank you again for
saving my life in 16 minutes!
Patient M.Z., Berlin, Germany Traveling abroad for parathyroid surgery???
Would you do it??? I would do it again – the whole experience with the
Norman Parathyroid Surgery Clinic has been so GREAT! My MIRP was performed
30 March 2006 – 4 weeks are gone now – and I feel just so nice!!! If I
am honest I almost could not believe to feel that “normal” again,
because this disease bothered me really hard about 2 year. Wow! What a difference!
Patient: M.K. Kingston, Jamaica. Registered Nurse.
I am indeed grateful to you and your team, for the parathyroid surgery you
performed last Thursday, you did a tremendous job. I could not
believe how strong I felt after the surgery, it was as if I had not
undergone surgery at all. Prior to the surgery I found your
administrative staff to be very helpful and professional; similarly, on
the day of the surgery, the persons I encountered were all very
professional. Many thanks. I am so glad I traveled to see the best!
M.S. London, England. School Teacher. Dear Dr. Norman and Dr. Politz,
My parathyroid surgery was on Dec. 11, 2007, and I just
received my new labs back J
is 9.7 (down from an average of 10.9), PTH (intact) is 41. Things
are looking great! The
most dramatic change I have noticed is in my vocabulary and thought
processes. Almost overnight, I began to verbalize in a manner that I
had used over 20 years back. (I have had this HPT for a looong
time). Also, my memory is “normal “again. Most exciting of
all, I used to be a very creative person, but have been unable to produce
in several years. I am now flying along with free expression of my
creative whims that occupy a great deal of my leisure time. The FUN is
back! Even at 62, I feel pretty darn good. I found out that my
CA & PTH numbers had been high since 1996, and any previous medical
records were unavailable – so who knows how long this has been going on.
Three doctors in the last six months told me I definitely did NOT have HPT
disease – but you guys took the tumor out
and changed my life, and for that, I thank you!
I love waving the photograph of the tumor in their faces and watching them
get flushed with embarrassment.
S.M.Computer Programmer. India. Doctors
Norman / Politz and Ms. Kelly, Just to let you know, I am back home in
India after my very simple parathyroid operation. I have no problems what so ever and am doing
for the excellent care! I did a
lab test and the Calcium was 9.6 (8.1 to 10.2) and
the PTH was 43.5 (7 to 65), so
looks you woke up my good parathyroids during the surgery and they are
working good. It was a long way to come, but it was well worth it. Nobody
in my country can do what you do. I
J.S-F. Civil Engineer. Barcelona, Spain. Dear Dr. Norman, Just a few words to thank you for your
attention and the great job you have done with my parathyroid surgery. Now
I know that I made the right decision, because besides you being the
best parathyroid surgeon
of the world, you also know how to treat and take care of people. And for
me that is something I really appreciate in a doctor. You treated me like
a king! Thankyou for removing my huge parathyroid tumor (that nobody else
could find) through a tiny hole in less than 17 minutes!
Patient: M. T. Athens, Greece. We came all the way to Tampa from Greece because my
wife's health is far to important to be trusted to a surgeon who is not
experienced. She suffered for several years because nobody could find the
tumor. We finally heard about Dr Norman because our doctor's mother went
to Tampa to have Dr Norman do her operation. When we called Dr Norman he
told us that we don't have to find the tumor before the operation. He will
find it, and it should take less than 20 minutes. We had our operation in
March, 2009 and Dr Norman was right--the entire operation took only 18
minutes and he removed one bad gland and proved the other three were
normal. She went home from the hospital less than 2 hours later with a
beautiful photograph of the tumor! What a shame that there are not more
doctors like Drs Norman and Politz. On the otherside, we are so blessed
that we were able to have the world's best surgeons. We will make sure
other patients in Greece who are suffering can find their way to Tampa. Dr
Norman can do what nobody else can do.
D.S.Cornwall, England.Two previous failed parathyroid operations.
In 2001 I was afflicted by a kidney stone,
producing the most extreme pain I have ever experienced. Blood tests
resulted in a diagnosis of a parathyroid adenoma. I subsequently had
every National Health Service (NHS) test and scan available in England
to try and identify its location, but none were conclusive. Minimally
invasive techniques for parathyroid surgery are not available here, and a
local surgeon undertook two major 'exploratory' operations, in the
course of the first removing the entire left half of my healthy
thyroid gland in the apparent hope of excising the untraceable adenoma
with it…..but without success, and without telling me exactly what he
had done! (My advice now to anyone in a similar position would be
‘Don’t submit yourself to such major surgery based on
guesswork…….go to Doctor Norman and get it done properly!’).
a period of six and a half years I arrived at a situation where, despite
every available search method being employed by our local NHS hospitals,
and everyone’s best effort, I was told that the adenoma couldn't be
found and that, with exceptionally high parathormone levels, I was ‘just
unlucky’. In consequence my husband made the first approach to you for
help, and started our ‘
overall experience with the Norman Parathyroid Clinic was just amazing, and
I cannot express my thanks enough to you all for the swift and efficient
cure you achieved for me, tracing the adenoma to a very unusual
‘undescended’ position in my neck, and succeeding where others without
your experience, skill and techniques just could not.
small scar is now fading; my blood pressure is back to normal, and I have
been able to stop the medications I would otherwise have been taking for
the rest of my life. My husband’s anguish over my health has also gone
– two for the price of one. Wonderful!
the benefit of others I can confirm that EVERYTHING you say on your
website proved to be 100% accurate…… including your excellent hotel
recommendation. We had a wonderful holiday week in Tampa, and my MIRP proved to be only a minor interruption to our overall
your post-op correspondence to my local endocrinologist in which you
raised criticism of my earlier sestamibi scans here in England, I have been assured that an independent review is being undertaken, and
that, where changes are needed in the way they are performed or read, such
changes will be made. However, if anyone else in the UK
is in a similar, seemingly hopeless, position, and I can help in any way
with our overall experience, I would be happy for you to pass on my email
sincere gratitude to you and Doctor Pollitz, and to all your very helpful
staff, for restoring my health and removing a potentially awful future.
Patient: C.S. Nurse. Ireland, U.K. If you are reading this, then you must have a
parathyroid problem. Do not do what I did and have your local
"expert" operate on your neck. It won't work! I have done
my research. You have a zero percent chance that your surgeon can do what
they do at the Norman Parathyroid Clinic. Heck, they've done 10,000 and
your doctor has done...what?... 15??. Your surgeon will lie to you and
tell you he can do what Dr Norman does. This is a bold face lie. Ask him
who he would get to perform his wife's surgery. People from the UK travel
to Tampa almost every week for a reason. Nobody in Europe can do what Dr
Norman does, and trust me, nobody in Europe is traveling to the Mayo
Clinic or Harvard. They send their doctors to Tampa for their
operations. Don't make a mistake and don't let this tumor ruin your life.
Be smart and follow the advice of every person in the world that knows
anything about parathyroid surgery. Everybody will tell you that the
operations performed in Tampa are 20 years ahead of every other
B.S. Phoenix, Arizona. 22 years old. Good evening Dr. Norman, My name is Brittney S. I am 22
years old and I had parathyroid surgery with you and Dr. Politz on
7/31/07. I want to give you my deepest thanks for everything you did for
me on that day. This year has been a big one for me. I graduated with
honors from Arizona State University with my Bachelor's Degree in Social
Work, got engaged, secured a new job assisting the elderly, moved back to
my hometown, purchased a home and, last month, was married. However, the
most remarkable thing that happened to me in 2007 was none of these
things. 2007 was not only a year of many changes, it was the year I
got my life back.
Since I was 15 years old, I have
suffered from headaches. Terrible headaches which led me to be
hospitalized, with no diagnosis stemming from this hospitalization. At 17,
depression began to uproot my life. The depression was so debilitating
that I could no longer function in college and moved home after only one
semester at The University of Arizona. While the symptoms of both were
manageable, I now realize the effects they had on my life, and the toll
they took on my relationships. I pushed to overcome these difficulties,
juggling a full time job in management, a challenging internship with
victims of domestic violence, and maintaining a 4.0 GPA while getting my
degree. However, in August of 2006, I couldn't seem to do it anymore.
I completed my internship and entered my last semester of college. Until
then, I had assumed that my low energy was a result of the challenging
schedule I had created for myself. Though I had noticed my energy
decreasing, I was always able to give 100% in all of my roles. I didn't
understand why I suddenly couldn't focus, had to take frequent naps and
abruptly felt the need to quit my job of several years. I felt lazy, fat
and embarrassed. I located a doctor and had many tests done. My
doctor told me my calcium was elevated and she would continue to
monitor it. She put me back on the antidepressant I had taken during
earlier bouts of depression. I thought I was in a rut and
would feel better after I graduated and entered a job utilizing my
December is when the bone pain
started. It was so bad I couldn't stand up or work more
than a few hours at a time. It overshadowed my joy at graduating
and becoming engaged. It ruined my plans to immediately pursue my
master's degree. I was cranky and mean. I didn't sleep. I cried every day
and lashed out at the people I loved most. I grew increasingly
anti-social. I saw a new doctor who diagnosed me with
hyperparathyroidism. I felt so relieved, I finally had an answer. The
solution turned out to be a nightmare. I had an unsuccessful neck
exploration with a reputable doctor in February 2007. I am lucky. My
surgeon knew he couldn't find the tumor and stopped operating after a
couple of hours. He didn't ruin my voice, my scar was only a little
terrible. But the disappointment was overwhelming. I had put all of my
hope in this surgery and I didn't know what to do next. I saw a surgeon in
Scottsdale, Arizona who cruelly told me that he would not operate for at
least 6 months after my previous surgery. I felt truly out of options and
decided that I had to push forward, even though it was a struggle. I was
hired at my new job, bought a house with my fiancé and tried to plan my
wedding. I would come home from work exhausted, yell at my mom when trying
to confirm wedding details, and cry myself to sleep every night. I almost
ended my relationship with my fiancé several times.
Then, when my headaches grew even
worse and driving my car became difficult because my wrists hurt so badly
that I could barely turn the steering wheel, we found you. I could go
on as others have about how quickly you saw me, how smoothly the surgery
went. I will tell everyone that I was skeptical and scared of
being disappointed again, and that you reassured me. I have never
been happier than I was a few hours after you performed surgery as I went out to dinner with my parents
and fiancé. You found a tiny tumor, inches below my chest, and, in taking
it out, lifted the world from my shoulders. The headaches have stopped.
The bone pain was gone almost immediately. You fixed the scar from my
first surgery and made it much smaller and less noticeable. I am nicer and
I feel like I am a good person again. You changed my life in less
than 20 minutes!
There have been uncountable times in
the last two months when I have surprised myself at all of the things that
I can now do again. At first I found joy in the most simple things, like
passing a plate of food across the dinner table without grimacing in pain
and losing my grip. Then it was being able to invest time and energy
into cleaning my new home and pull weeds from my yard.
Nearly 2 weeks ago, on my wedding day,
I was able to walk down the aisle with no pain. I wasn't too tired to
stand up and take my vows. I had enough energy to enjoy the entire day. I
danced!! I'm not worried that my husband will want to divorce his crazy,
cranky wife, which surely would have happened if you hadn't healed me,
healing my relationship in the process. I can't even find the words to thank
you for making that all possible. I wish I could accurately express how
grateful I am to you and Dr. Politz. I'm sorry for how long this is, but I
want everyone to understand that you truly changed my life and made it
worth living again. In my job where I strive to make people's lives
easier, I only hope to impact one person the way you impacted me. I thank
God for you; you and your team were the answer to all of my prayers.
Patient: C.I. San Juan, Puerto Rico. Dr. Norman, Dr. Politz, Michelle and all staff
involved: I am writing to let you know how well my mother is doing. I
would like to let you know how grateful my family and I are with the
outcome. Your staff was wonderful. Dr. Norman and his associates were very
warm and caring. She is doing great, like a new person, it's hard to
believe the change. Thank You again.
Patient: N.A. Student. Kingdom of Bahrain. Greetings from the Kingdom of Bahrain. I am a 20 year
old young man on whom you operated on 18th April 2006. My previous
operation here lasted 4 hours and was unsuccessful. You were kind enough
to take my case, and your magical operation cured me of my parathyroid
adenoma in 19 minutes. Before the operation, I came to a stage where I was
unable to concentrate and continue my university studies. I am now back to
myself as a bright and outstanding student and have achieved high grades
the last 2 semesters. Before the operation, I failed a subject twice
because of my disease. Please use quotations from this email in your
Parathyroid.com site as I would like other patients to know how wonderful
your unique operation procedure is!
Patient: L.R. Tampa Florida. Nurse. Just wanted to tell you that I had my blood tests and
both the calcium and the PTH were normal. Further, my internist was also
impressed with my beautifully healing and very tiny incision! He's used to
seeing people who have been "split from stem to stern" during
such a procedure. I also want you to know that I am feeling so, so much
better! It is, indeed, a radical transformation. The aching is gone. My
energy is much better. I bless you and am exceedingly grateful that you
turned your talents to this curing insidious menace that can so destroy a
person's life. Consider me a life long fan! Thank you so much for putting
me back on the track to enjoying life! Put this on the web site so my
story can be told as well.
L.S. Columbia, South Carolina. Registered Operating Room Nurse. Hi,
Dr. Norman ! 10 days ago, I had the pleasure of having you remove my large
parathyroid... Meeting you & Dr Politz... having you all hang out a
little w/ us preop patients was reassuring, and it was a fantastic
experience. THANK YOU !!
my new life so far:Wonderful
energy & optimism. Feel like I did 15 yrs ago... even younger ! Is
this ME ??? My brain isn't pickled now... I feel bright, very alert, no lethargy/
sleepiness any time of day & can interpret complicated information
much more easily. I laugh easily & feel so happy again. Can
organize & prioritize & plan as I used to.I am stopping Lexapro. I don't need it ! I look forward to each day
& have lots of productive things that I want to do that I have put off
for so many years!
have no more cardiac dysrhythmias... no PVCs at all, my heart rhythm is
NORMAL again... so am stopping Atenolol 25 mg qd. The incision looks
great... almost not visible at all.
spreading the word up here to my nursing and doctor friends... we just ALL
need to do a much better job of getting hypercalcemic patients treated
aggressively & quickly so they don't lose the years of quality of life
& health that I and many others have lost. Would you please forward
this to Dr. Politz ? He is a gem, too. Very attentive,
informative & skilled. You all are a perfect team. How blessed we've
been to have you both.
Patient: B.C. Cornwall, England. Dear Jim I would like to wish you, Dr
Politz and all your staff a happy and prosperous New Year, but say
that, regardless of the time of year, you regularly come to mind and
always have our very best wishes. Some 7 months on, (by way of addendum to
our previous correspondence), I hardly recognise my wife as the lady who
was 'dragging herself around' in the Florida sunshine before her
operation. She has so much more energy now, and overall is really healthy. The
point at which you made your incision has healed to become virtually
invisible, requiring very careful scrutiny to trace at all. Life has
really changed for both of us! Thank you again for a great job. Postscript:
Experts within our local health service have acknowledged their
failings before my wife came to you, apologised, and
promised to take on board the lessons learned, so others should benefit
Patient: B.B. Houston, Texas. Dr. Norman. I am doing wonderfully well! I feel like a
different person. A-number one: I awake feeling like I actually slept that
night! What a difference a good night's sleep can make! I no longer feel
like I have a grumpy 85 year old person inside who wants to bite off the
head of anyone who does stupid things. I keep wondering where that person
went! I wake up wanting to get out of bed and start my day. I have energy
and joy and a smile and good feelings about all the possibilities any
given day may hold. Hope is back. And it was so instantaneous - overnight!
The morning after surgery I looked in the mirror and exclaimed to my
sister, "I have color in my cheeks!" I hadn't seen color in my
face in ages. Hadn't realized that it was gone, but when it suddenly was
there, it was obvious to me that it had been lacking. One of my cohorts at
work told me that I looked alive now. Before I was pasty. (I thought - on
no, I looked like an accountant!) Anyway, life is good. I think you may
have one of the best jobs in the medical field because people look forward
to seeing you, you make the surgery so easy, and we have such incredibly
good results so quickly! All during Christmas break. I kept wanting to pinch myself - like it was too good to be true! I
am so glad you were able to figure all this out! But there is something
missing on your post-op paper.... You need to attach business cards. I
would have passed one out to everyone at the hotel and airport, on the
plane, in my neighborhood, at the Dr.'s office, at the lab. People just
need to know!
S.M.Scottsdale, Arizona. Registered Nurse. Even though I had my MIRP 3 weeks ago I found
myself reading your website once again. The comments from your
patients really hit home for me. I also suffered from terrible depression.
For me the depression was so bad I divorced my husband because I thought I
didn't love him anymore. I considered suicide. My children were
short-changed because I was not mentally there for them. In 2003 I had a
mental break-down and was placed on strong anti-depressants. Both
psychiatrist, and psychologist appointments were on a regular
rotation on my calendar. Somewhere
along the line I was told I had high calcium in my blood. Neither my
primary care physician nor my endocrinologist gave me information on the
disorder. They were in a "watch and wait" mode (assholes!). I
didn't pay much attention to it either and shrugged it off. As time went
by and my physical symptoms became more and more evident my doctors
mentioned the word tumor to me and that perhaps I would benefit from
parathyroid surgery. I had no idea what they were talking about. No
detailed information was given, and I was too depressed and sick to ask. I
was so tired, and so tired of going from doctor to doctor.
to make a long story even longer, the stroke
I had last year really got my attention. I did my homework and
found you via the Humana Insurance website
since they prefer their patients to go to you for parathyroid surgery.
There I had the opportunity to watch the live surgery you did. I knew I
needed to travel from Arizona to Tampa for the cure. I just knew in my
heart of hearts it was the best thing for me to do, and I was right. The
experience was just as promised and I feel terrific! I really appreciate
each pain, anxiety free day I have now just 3 weeks after surgery. I'm a
new person. My current husband has only known me for 7 years. If my tumor
was 8-9 years old as you thought he never met the "real" me
it was my PSYCHIATRIST who put 2 + 2 together to tell me all my
symptoms were cause by hyperparathyroidism and that I would feel so much
better within 24 to 48 hours after surgery! Thanks for being a
champion for the cure of hyperparathyroidism.
Patient: D.C. Homemaker. Seattle, Washington Dear Doctor Norman, I wanted to write and thank you
again for making my whole operation from start to finish such a good
experience. I feel blessed to have had you as my doctor. God has blessed
you with such a wonderful gift of helping others. You are an awesome
doctor, one in a million. My husband and I will pray the Lord will
continue to prosper you in your work and give you His great peace and joy
in all that you do.
Boca Raton, Florida Dear Kelly, Faith and Jayme,
of the office staff,
I always knew that you all were accessible---You made me feel comfortable
and safe!!! I never had the feeling that I was just a name --another
"notch on the parathyroid schedule." Dr. Politz
in" with his kind, friendly manner, the nurses, anesthesia doctors
and of course Dr. Norman's visit with me prior to surgery with full,
detailed explanations put me very much at ease. His knowledge, expertise
and caring are quite evident. For all this plus so much more, I
am grateful. I am looking forward to continuing my tennis, golf
and water activities
since I’m feeling
better than I have felt in a long time.
Patient: R. M. Pittsburgh, Pennsylvania I would like to take a few minutes of your time and
tell you how wonderful I am feeling after three very long years of being
sick! You did my operation on October 31st, 2006 and I am really feeling
great! It is so amazing what a 14 minute operation can do for a person!
Wow...unreal! I would have never expected the improvements in my life to
go as quickly as they are going. The whole procedure was just awesome.
Everyone on the staff was absolutely impressive! All my questions were
answered through email and I strongly advise patients to use the email! If
anyone has not read your web site on: parathyroid.com then I strongly
recommend them to read it. It has every answer that a person is looking
for. I was so overwhelmed with how perfect the procedure was. I mean
everyone and everything was right in sync. You even take time to answer
questions and make the patient comfortable all the way through this
operation. It was just extremely overall a perfect procedure! You deserve
Thank you for giving my healthy life back! Please post this message on
your site. I have already recommended several people with this problem to
your web site. They have called me and thanked me for the information.
H. M. Chicago, Illinois. Speech Pathologist I want to THANK YOU for your knowledge, skill
and caring manner during my recent experience with parathyroid surgery.
I was very nervous in the days before I came to Tampa, but you and Dr.
Politz made me feel so calm that morning. I knew that I was in good
hands! You two are very gifted surgeons, and I thank God for your
talents and skill.It has been 10 days since my parathyroid surgery -- (Aug. 16th -- I
was # 8 out of 12 that you performed that day). As I explained to
you, I did not even consider having the surgery at the Un. of Chicago,
when I found out that parathyroid surgery is the only thing that
you do. My husband totally agreed with me.
I am doing so well… and I just wanted to thank you for everything
you have done for me and for so many other people!
I can’t believe anybody would stay in Chicago and have a surgeon do this
tricky operation on them when they don’t even do one of these operations
per week… when it i
s so easy to get to Tampa and you do over 40 of these
per week. It is no wonder that you are so good at what you do. Thankyou
P.R. Portland, Oregon. I know you hear this a million times but I just want
you to know that you have changed my life. As you know I went from
one doctor to the next over the past 10+ years with the symptoms we all
know-tiredness, extreme fatigue etc… This illness has cost me my
professional cycling career. In 1988 I was ranked 24th in
and missed the Olympic Trials in 1988 due to what I now know as a
parathyroid tumor. This past weekend I decided to exercise again and
I have to tell you this is the first time in 10+ years that I have not had
extreme muscle fatigue. I might not make the Olympic Cycling Team,
which has past for me but I can say that one of my dreams has come true,
and that is to be able to exercise again without the fatigue and muscle
It seems so very little to write this is e-mail to you and tell you THANK
wish you were here so that I could give you a great big hug and kiss.
Patient: J.D. Jacksonville, Florida. As so many people who have written you say, “I
didn’t know how bad I really felt until after I was well.”That is the truth.My
life has changed dramatically since you performed the surgery on March 2,
2007. My younger daughter, who is 39 years old, remarked that she finally
has her mother back, the mother she remembers fondly from earlier years.I have boundless energy once again now and live life to the
fullest.I have great fun
with my two granddaughters.My husband and I took up bicycle riding a few days after my
surgery.I ride 30 miles now
on the bicycle trail near our home. I feel that is pretty good for a 64
year old woman. I take my calcium twice daily to build back my bones.I would also like to thank your hospital team.They are so well-trained, know exactly what to do to move things
along in a timely manner once a patient arrives at Tampa General Hospital,
yet they are never unfriendly or unconcerned.Please thank them for me.They
were wonderful. I cannot adequately thank you enough for what you have
done for me and for so many others.I
thank God that He directed me to your website. I have told so many people
about you and your work. I want people to know that there is an
alternative to the “big” surgery if they have a parathyroid problem.
Thank you so very much for giving me back my life. May God bless you and
keep you in His care.
Patient: S.S. Boynton Beach, Florida. Attorney. ear Dr. Norman and Dr. Politz: Its going to be three
weeks since my parathyroid surgery in Tampa (December 11, 2006.) I just
received my lab tests which indicate a calcium level 9.3 (was 12.5) and
PTH 49 (was 364). My 1” scar has almost disappeared and I cant
describe how incredibly better I feel! My energy level has increased
and the mental “fog” I've been living in has vanished. I had
procrastinated with surgery for too long due to bad advice from my Doctors
and the threat of undergoing the old surgical procedure with no guarantee
the adenoma would be found. Your expertise in this surgery is truly
remarkable and painless. Your staff and surgical team at Tampa General
were FIRST CLASS. My special thanks to Jayme, Kelly and Michelle for
helping me make it all happen. My best wishes to you both and your “team”
for a Happy, Healthy and Successful 2007! Please post this on your web
site and have anyone call who is afraid of having this simple operation.
S.C. San Francisco, California. Attorney. I wanted to thank Dr. Norman once again for the expert
surgery he performed on me in Nov. 2006. It's been 9 months, and I'm so
amazed at all I'm able to do now! Prior to surgery I was exhausted trying
to work as a busy corporate attorney. I wanted to sleep for hours during
the day, and was still tired. I had just turned 50 and didn't understand
how I could feel so old so quickly. But now I have lots and lots of
energy! I can work all day like I used to, and then walk a mile or two on
the way home, followed by working around the house, cooking dinner, going
to the store--whatever! My moods are back to normal (upbeat!) and I feel
like an entirely different person. And, due to Dr. Norman's outstanding
suture work, my scar is invisible! I can barely detect it by running my
fingers over it. So, please pass this on to Dr. Norman and Dr. Politz, to
thank them again for the specialized work they do. I sure appreciate them!
Why would anybody ignore this tumor and "wait and watch" it???
How dumb is this!!??
Patient: R.D. New York, New York DEAR DR NORMAN: I WAS YOUR FIRST SURGERY PATIENT ON
MONDAY, FEBRUARY 12, 2007. YOU HAD 12 PARATHYROID OPERATIONS THAT DAY...
BUT I WAS OUT OF THE HOSPITAL BY 09:00... AND HAD A GREAT LUNCH WITH MY
I WANT TO THANK YOU AND DR. POLITZ, FOR GIVING ME MY LIFE BACK. I NEVER
REALIZED HOW BAD I WAS FEELING BEFORE I HAD THE SURGERY. ITS BEEN 10 DAYS
SINCE SURGERY AND I FEEL GREAT. I WANT TO THANK YOU, DR NORMAN, FOR THE
TIME YOU SPENT WITH ME BEFORE SURGERY. EXPLAINING WHAT WAS GOING TO TAKE
PLACE, ANSWERING MY QUESTIONS, MAKING ME COMFORTABLE AND MAKING ME FEEL
LIKE FAMILY. ALSO, I WANT TO THANK DR POLITZ, FOR THE TIME HE SPENT WITH
ME ON THE PHONE, DISCUSSING MY PARATHYROID DISEASE. I WANT TO COMPLIMENT
YOU, ON THE WONDERFUL AND VERY HELPFUL STAFF YOU HAVE AT YOUR CLINIC. I
NEVER DREAMED, WHEN I SUBMITTED MY HISTORY ON-LINE, ON JANUARY 12, 2007,
THAT I WOULD HAVE MY SURGERY ONE MONTH LATER. (YOUR WEB-SITE IS WONDERFUL,
EASY TO READ AND UNDERSTAND.) WHAT A WONDERFUL ORGANIZATION YOU HAVE PUT
TOGETHER, BETWEEN YOUR CLINIC AND YOUR SURGICAL TEAM AT TAMPA GENERAL
HOSPITAL. AGAIN, I THANK YOU. PLEASE PUT THIS ON LINE SO PEOPLE IN NEW
YORK KNOW THAT THERE IS NOBODY UP HERE THAT CAN DO WHAT YOU DO TIME AND
TIME AGAIN EVERY DAY.
Patient: I. K. Vancouver, British Columbia, Canada.
(school teacher) Dear Dr. Norman,it
is now 8 months past my surgery and I just wanted you to know how grateful
I am that I found you on the Internet to take care of my problem. I cannot
tell you how much better I feel and did feel very shortly after surgery. I
am my old self again, happy, active and with a positive outlook on
life. Not like the 2 years before surgery when I was depressed, had
no energy and saw the world as dark. The entire experience starting from
making the connection via the internet, your very friendly and helpful
staff and then meeting you and your partner at t
he hospital was
very positive. I wish you only successful surgeries and hope that you will
continue to bless so many more humans as you have done for me.
AJW. Las Cruces, New
Mexico. I’m sending my poem to you to express my thanks, to
picture my good health returned to me by you and your surgery. I’m
feeling well and am enjoying my life and my farm work again. You are
an excellent surgeon with an extraordinary personality! Thank
you, my friend. Janelle, Dr.
Glick sends you greetings and directed me to tell
you my labs are perfect!
R. H.New York, N.Y.Business Owner. Dr
Norman, My sincerest thanks to you, Dr. Politz and your entire staff for
great experience during my recent trip to Tampa for a
parathyroidectomy. I can truly say that I have never
had a more positive "medical experience" than the one you and
your staff provided. Your website went into great detail as to what
a patient could expect before, during and after this procedure and the
entire process went exactly as expected...actually BETTER than
was patient #6 (out of 12) on Monday, July 30th and though I refer to
myself as "#6," I certainly was not treated as a number.
Your compassion, enthusiasm and great sense of humor are
appreciated and are very comforting when we (after much preparation)
finally arrive in Tampa for the actual procedure. I'm sure you and
Dr. Politz know that by this time, most of us are more than a little
nervous, no matter how well-informed we have tried to become in the
interim. I had actually watched the video of the procedure prior to
my visit. Between that and spending quite a significant amount of time
reading every word on parathyroid.com, I felt quite comfortable with what
was to take place; and yet, was hit by a slight case of nerves Monday
morning. It turned out to be totally unwarranted, as everything
from walking in the door at Tampa General to leaving the recovery room a
short time after surgery was as smooth as possible. Again,
many thanks to you, Dr. Politz and all of your staff for this as well as
the kind folks at TampaGeneral!!!
patient in May, 2008.
Lives in Long
Island, New York.
manage well how I appear
My effort's near perfection
I bring myself to the doc each year
For a very close inspection
eat my greens and limit meat
And have my fill of fruit
Once in a while I have a treat
And I do yoga too
do all that I'm supposed to do
And keep a happy man
But I have met my Waterloo--
My parathyroid gland
never meant it to ignore
As powerful a gland as this
If I'd only known what was in store
I’d not have been remiss
the little things have felt neglected
Clearly now I see
That they don't feel they've been respected
And one's attacking me
Please strike up the band!
Here's my tribute to the little dots
Sitting on my thyroid gland
though you're very small
You mean a lot to me
I'll hang your picture on the wall
For everyone to see
since no one's done that before
You'll be displayed at MOMA
You'll finally have respect, and more
You'll be famous, even in Tacoma
parathyroid, what do you say
Stop this spurt and sputter
Just do your job, and have your way
And I'll no curses utter
you don't, you're screwed, you see
For you will removed
As for parathyroids, I’ll still have three
And on my neck a groove.
you know that I won't mind,
Who cares-- I'm getting old
I'll buy a chain to hide behind
Made of solid gold
get back to work and do it right
Be peaceful and remote
For if it's me you wish to smite
Then you’ll be taken from my throat!
Epilogue (June 2008)
To the Norman clinic I would go
For the best technology
They also had Jim Norman, so
I planned my Parathyroidectomy.
end of May my MIRP was done
I’m cured, and new bone’s formin’
Entrust your heart to the ones you love
And your neck to Dr. Norman!
not, if you’re afraid
The staff knows what to do
Mastery is their stock-in-trade
They’ll take GOOD care of you!
Hi Dr. Norman--Thank you so much for the wonderful
care I received before, during, and after my parathyroidectomy last week.
I was very anxious during the weeks prior to coming to Tampa, and I
returned frequently to the letters from former patients posted on your
website. Those letters calmed me more than any medication could have!
Thanks to those letters, I knew just what to expect when I arrived at the
hospital for my surgery; from meeting your wonderful partner, Dr. Politz,
who explained everything and gave me my bottle of Calcium pills to having
the Sestamibi scan (which was a piece of cake), to meeting the OR team and
the post op care. But what can never be adequately communicated is the
wonderful professional and compassionate care I received from you, Dr.
Politz, and the staff at the Norman Parathyroid Clinic.
Everyone I met, from the admission person to the
nurses to the anesthesia team and OR staff, performed their tasks with
such efficiency, professionalism, great good humor, and genuine concern
for me that not only did I not have the panic attack I'd scheduled, but
the anxiety I'd planned on having never materialized! Part of me wants to
say that is a miracle (because I have a panic disorder!), butin all fairness I must attribute my calm demeanor to the very
professional staff who inspired my confidence every step of the way. They
knew exactly what they were doing, and knew exactly how to care for a
potentially anxious patient. Furthermore, I knew I was in the hands of the
most highly skilled surgeon, but that you also would have such a great
sense of humor was almost too much to hope for! You were great fun and
even took the time to read the scrapbook of the silly poems I'd written,
and to joke with me. In fact, I was having so much fun that it was
startling when the anesthesia team showed up! Oh, yeah, I'm here for
I know that many people experience anxiety prior
to having surgery, but I doubt that many had more anxiety than I did. I
even wrote a poem, Ode to Parathyroid, in an effort to "bargain"
with that stubborn gland so I could avoid this surgery! (Alas, the darn
thing kept pumping out excessive amounts of PTH, despite my efforts to
negotiate a truce.) If only I had known then what I know now, I would
never have been anxious at all! Thank you so very much, for everything.
Patient: G.B. San Diego, California. Federal Agent
If you are a parathyroid patient, you MUST read this as I write to calm
your fears up front and comment on my (8/15/07) MIRP parathyroid
surgery in Tampa. Dr Norman, his staff (Jayme, Teryn, and Faith for admin ‘stuff’,
Michelle for scheduling, and Kelly for nursing), and the folks at Tampa
General Hospital are everything Dr. Norman’s website implies – and
much more. THEY ARE THE REAL DEAL! My experience confirmed all the glowing
website comments from others that I’m sure you must have read by now.
My family physician diagnosed my hyperparathyroidism in
February of this year. The confirming endocrinologist recommended a local
surgeon who appeared to be well suited to the task. He is a department
head for throat and neck surgery at the University of California at San
Diego’s highly respected medical school and hospital. I found out after
scheduling the surgery with him that he would be conducting a four to six
hour operation through a six to ten inch incision, depending on what he
found once he got in there (his words). He said I would spend a day or two
in the hospital after the surgery. He also explained that an unexpected,
but somewhat common side effect might be damage to the nerves controlling
my voice box. Needless to say, that visit scared the @#$% out of me!!
Probably like you, I believed that proper due diligence
might reveal a better alternative. In my career in the federal sector, I
became quite comfortable with utilizing automated resources for research.
Doing so eventually led me to Dr. Norman. A thorough read of his site left
me enthused but skeptical. I printed out Dr. Norman’s rather lengthy
data and his background to share with my family physician. Instead of ‘beating
me up’ with it as I anticipated, my doctor praised the process I used
and told me how he had recently used a similar method to locate a better
surgeon for his wife’s shoulder surgery. He told me of her success and
stated that we should all actively participate in our surgical (and
medical) decisions by using every research tool available – particularly
the internet! He insisted that we should not just blindly follow local
recommendations for serious issues such as this. That was all I needed to
After sending in the required data, Jayme did a
good job of keeping me updated on how I was progressing in the queue and
when I could expect to hear from Dr. Norman. When he called, it was
obvious he had thoroughly reviewed my data in advance. His manner was very
friendly and open, much like talking to a knowledgeable friend. After we
agreed on the need for MIRP, he passed me on to Michelle for scheduling.
The morning of the surgery, my wife and I found the process of checking
in at Tampa General Hospital quite efficient – right down to the free
valet parking! Once in the pre-op area, I was assigned to one specific
nurse for everything from clothes change to Sestamibi scan to starting my
IV. You name it, she did it. She answered many of my questions in a
light-hearted way that really helped ease my tension. She also shared with
me that she had been working with Dr. Norman since he was a young resident
(nearly 20 years ago). She said she knew early on that he was something
really special – that he had an uncommon gift. What a great thing to
hear about someone who is about to cut on you!
When Dr. Norman entered, his manner was, again, that of a
knowledgeable, old friend. He had already done six parathyroid operations
that day, and I would be his seventh and last. Instead of seeming rushed
as you might expect, he sat down with my wife and me to discuss my
condition. He showed us how to read the Sestamibi scan and how that guided
his plan for my surgery. He advised me that my historical data showed I
had been suffering with this disease for at least ten years. He also spent
a few more minutes discussing an unrelated common interest we share, which
really helped put me at ease. He then gave me a sheet with post-surgical
instructions along with his home and cell phone numbers just in case I
later had a question or concern.
As the doctor was getting up to leave, an anesthesiologist came in to
put some medicine in my IV to “relax” me. What an understatement! The
next thing I remember was waking up in the recovery room; I don’t even
remember going to sleep! It was as if my memory from the moment the
medicine was administered until I woke up was simply erased. How pleasant
is that! My surgery lasted a total of 14 minutes, which included the
removal of a rather large adenoma and a thorough scan of my thyroid for
possible nodules (there were none, thank God).
It took about an hour in recovery before they released me. On doctor’s
orders (really!!) my wife took me to get a milk shake to help with the
slight sore throat he said I might experience later in the afternoon. By
evening, I was ready to go out for a great Cuban dinner with my wife.
While there, I received a call from Dr. Norman just to see how I was
feeling and ask if I had any questions.
Within a day after my surgery, I started noticing the mental “fog,”
which had prevailed for the last few years, seemed to be lifting. In
addition, the chronic muscle and joint pain I had been experiencing was
subsiding. After one month, my mind is now significantly sharper than it
has been for some time. My blood pressure, which had been increasingly
difficult to control in recent years, is at the best level it has been in
years. I am currently working with my family doctor in an effort to reduce
(and hopefully eliminate) some or all the blood pressure medications. My
chronic feelings of gloom have been replaced with a much more positive,
upbeat outlook. The bottom line is I don’t feel as much like a “grumpy
old man” as I did before the surgery.
In summary, Dr. Jim Norman is a class act in every respect! Not only
does he genuinely care about his patients, but he is also a friendly,
down-to-earth surgeon you can trust with your life. It is my considered
opinion that he is the world’s foremost authority on hyperparathyroidism
and its cure. Without qualification, I would highly recommend him to
anyone afflicted with this disease.
I write this to all potential parathyroid patients so that it might
raise your comfort level with your decision to go to Tampa. I hope my “mini-novel”
isn’t too overwhelming. If you or any family members have further
questions, I can be reached at 760.855.xxxx (Removed by editors) most any
time. I look forward to discussing Dr. Norman’s work with anyone who is
Parathyroid surgery is the only thing we do at the Norman Parathyroid
Center. We will do all that we can to assure you and your doctors
that we will take care of you and your parathyroid problem with the most
advanced, state of the art parathyroid operative techniques. Elsewhere
on this web site there are links to Dr. Norman's resume' (CV) which shows
his credentials, publications, etc. One of our expert doctors will personally review
every lab and medical record that you send in, and will then call you on
the phone to discuss. The doctors welcome phone calls from your
doctor if he/she wants to discuss your case.... Our surgeons work in
pairs, so everybody gets two of the top 4 parathyroid surgeons in the
is an educational service of the Norman Parathyroid Center,
the world's leading
parathyroid treatment center
performing over 3,200
parathyroid operations annually (average 67 per week). We are part of the national
Calcium is BAD" campaign.
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parathyroid diagnosis app developed by our experts.